an investigative analysis of the psychological characteristics and job ...

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2.4 ABILITIES AND CHARACTERISTICS A skill, by definition, is the ability to demonstrate a system and sequence of behaviour that is functionally related to attaining a performance goal. It is a system of behaviour that can be applied in awide range of situations (Robbins and Hunsaker, 1989:7). Gibson, et al. (1994:102) and Nelson-Jones (1986:5) define skills as task-related competencies or proficiencies. The essential element of a skill is the ability to make and implement an effective sequence of choices so as to achieve a desired objective. An ability, on the other hand can be defined as the atbibutes a CEL has inherited or acquired in previous situations. It is a trait that permits a person to do something mental or physical (Landy, 1989:677) and (Gibson, et al., 1994:102). In general, the CEL should have the following skills as described by Robbins and Hunsaker (1989:3): • Conceptual Skills The mental ability to co-ordinate all of the organisation's interests and activities. • Human Skills The ability to work with, understand and motivate other people, both individually and in groups. • Technical Skills The ability to use the tools, procedures and techniques of aspecialised field. • Political Skills The ability to enhance one's position, bwld apower base and establish the right connections. 49
To develop an ideal profile of a eEL it is important that the most important characteristics and abilities of such aperson are understood. During the situation analysis (Appendix B) a list of 26 specific abilities and characteristics was identified as being essential for the eEL to perform his duties effectively. These abilities and characteristics will be discussed in detail in the following segments. 2.4.1 Student Oriented The eEL must have the ability to put himself in the students' position and have an understanding of their circumstance and needs. According to CUrIon (1997:259), the most important matter in affairs concerning discipline and student counseUing appears to be the need to perceive situations and problems as they are perceived by the students, 2.4.2 Acceptable as a Member of Faculty The faculty members should have professional and personal respect for the CEL. He must be seen as amember of faculty, even if he is not afull-time lecturer or shares the same office space as the faculty members. The eEL must earn this respect and acceptance from the faculty members by making himself available to these people and by sharing relevant information with them 50
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AN INVESTIGATIVE ANALYSIS OF THE PS
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DECLARATION I hereby declare that t
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Voordat die navorser hierdie studie
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ABSTRACT SUPERVISORS FACULTY DEGREE
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TABLE OF CONTENTS Acknowledgements
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2.3.8 Creative 34 2.3.9 Diligent 35
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2.4.26 Ability to Manage Time 65 2.
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4.8 Guidelines 104 4.8.1 Recruitmen
Page 17 and 18: Figure 4.8: Types of Experience in
Page 19 and 20: LIST OF APPENDICES Appendix A: Dend
Page 21 and 22: students). Models that emphasise a
Page 23 and 24: Chapman, Call & Meech (1999:26) are
Page 25 and 26: • Skills development "Interviewin
Page 27 and 28: 1.4.3 Objectives An up-to-date prof
Page 29 and 30: The questionnaire conformed to the
Page 32: The following figure (Rgure 1.1) il
Page 35: 1.6.11 Mentor The mentor is the per
Page 38 and 39: CHAPTER TWO LITERATURE STUDY 2.1 IN
Page 40 and 41: At work, the tenn "role" describes
Page 42 and 43: 2.2.1 Role and Responsibility Relat
Page 44 and 45: Fumharn (1992:90) defines the CEl's
Page 46 and 47: It is important that the CEl nurtur
Page 49 and 50: Personality is further defined by G
Page 52 and 53: to act assertively, rather than agg
Page 54 and 55: simply from being involved in their
Page 56 and 57: 2.3.13 Energetic The GEL should be
Page 58 and 59: change over time and that employers
Page 60 and 61: Graharn and Bennet (1998:114) add t
Page 62 and 63: The GEL must have the ability to pe
Page 64 and 65: 2.3.33 Responsible According to Rue
Page 66 and 67: 2.3.38 Sympathetic Whitaker (1995:1
Page 70 and 71: 2.4.3 Willing to Tackle and Solve P
Page 72 and 73: A good sense of humour can only ben
Page 74 and 75: Communication occurs in many forms,
Page 76 and 77: Ashcroft and Foreman-Peck (1994:30)
Page 78 and 79: Carrel, et al. (1997:477) feel tha1
Page 80 and 81: 2.4.19 Ability to Criticise Tactful
Page 82 and 83: Robbins and Hunsaker (1989:34-35) a
Page 84 and 85: Carrel, et al. (1997:489) are of th
Page 86 and 87: The four levels of qualifications a
Page 88 and 89: The ideal CEl will have just the ri
Page 90 and 91: 3.1.2 Researchers Examine Data Crit
Page 92 and 93: Therefore the objective of this stu
Page 94 and 95: 3.3.2.4 Replication The replication
Page 96 and 97: 3.3.2.13Validity Validity in quanti
Page 98: • The Role and Responsibility of
Page 101 and 102: Neuman (2003:183) identifies eight
Page 103: Table 3.3: Examples of Coding relat
Page 106 and 107: was decided to use bivariate percen
Page 108 and 109: 31% of the local respondents and 26
Page 112 and 113: 4.2.3 Role and Responsibility Relat
Page 114: 4.3 PERSONALITY TRAITS The responde
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4.6 EXPERIENCE Figure 4.7: Qualific
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systematic way to gather and analys
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4.8 GUIDELINES 0 Qualifications and
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4.8.3 Training Comprehensive job in
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CHAPTERS CONCLUDING REMARKS AND ARE
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The research also indicated that th
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REFERENCES Armstrong, M. 1996. A Ha
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Cox, B. 1994. Practical Pointers fo
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Meyer, M. 1999. Managing Human Reso
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Rose, D & Sullivan, O. 1993. Introd
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APPENDIX A DENDOGRAM: PROPOSED PROF
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I 22 RoleJResponsibility Relative t
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I 2.4 Role/Responsibility Relative
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4. CHARACTERlSnCSIABIUnES OF A SUCC
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PROFILE OF AN IDEAL CO·OPERATIVE E
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Frequency Importance 1.1.7 Keeps pa
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Frequency Importance 1.2.11 Plans a
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1.4 Role/Responsibility Relative to
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Please indicate what you think the
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Importance 2.24 Optimistic [Tendenc
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Please indicate what you think the
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Please indicate the minimum qualiii
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1.1 ROlEJRESPONS1BIUTY RELATIVE TO
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1.1.5 Develops material to orientat
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1.1.9 Verifies that students' place
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1.1.13 Prepares students for placem
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1.1.17 Prepares students for co-ope
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1.1.21 Makes periodic visits to eac
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1.2 ROLElRESPONSIBIUTY RELATIVE TO
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1.2.5 Shows student employers how t
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1.2.11 Plans and executes publicity
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1.3.3 Establishes and maintains act
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1.3.9 Attends conferences relevant
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1.4.3 Establishes s1udent records f
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1.4.5 Develops a database of studen
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1.4.9 Develops administrative suppo
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1.4.13 Establishes policy guideline
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2. PERSONAUTY TRAITS 2.1 Accurate G
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2.9 Diligent Group of Respondents I
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2.17 Flexible Group of Respondents
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2.25 Patient Group of Respondents I
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2.33 Responsible Group of Responden
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2.41 Tolerant Group of Respondents
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3.5 Agood sense of humour. Group of
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3.13 Ability to plan effectively. G
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3.21 Ability to give praise. Group
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4. MINIMUM QUAUFICATlONS Importance
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APPENDIX E TABLES: ARRANGEMENT FROM
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ROLElRESPONSlBIUTY RELATIVE TO THE
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PERSONAUTY TRAITS IN ORDER OF IMPOR
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MINIMUM QUAUFlCATIONS OF AN IDEAL C
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