an investigative analysis of the psychological characteristics and job ...

2.4 ABILITIES AND CHARACTERISTICS
A skill, by definition, is the ability to demonstrate a system and sequence of behaviour that is
functionally related to attaining a performance goal. It is a system of behaviour that can be applied
in awide range of situations (Robbins and Hunsaker, 1989:7).
Gibson, et al. (1994:102) and Nelson-Jones (1986:5) define skills as task-related competencies or
proficiencies. The essential element of a skill is the ability to make and implement an effective
sequence of choices so as to achieve a desired objective.
An ability, on the other hand can be defined as the atbibutes a CEL has inherited or acquired in
previous situations. It is a trait that permits a person to do something mental or physical (Landy,
1989:677) and (Gibson, et al., 1994:102).
In general, the CEL should have the following skills as described by Robbins and Hunsaker
(1989:3):
• Conceptual Skills
The mental ability to co-ordinate all of the organisation's interests and activities.
• Human Skills
The ability to work with, understand and motivate other people, both individually and in groups.
• Technical Skills
The ability to use the tools, procedures and techniques of aspecialised field.
• Political Skills
The ability to enhance one's position, bwld apower base and establish the right connections.
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