MKS Implementer 2006 Administration Guide

deployer
tester
development manager/project leader
Multi-Platform Development and Deployment Scenarios
Additional roles may be added at each point in the process; however, adding roles changes
the process, but it does not alter the change management activities.
Managing Change Requests
Software systems require change. Change is identified by a change request. A change goes
through the appropriate software development lifecycle based on the technology and the
platform. By using change requests, two classes of management information must be
available at all times. These can be represented by the following questions:
Where in the software development lifecycle and deployment is the change request?
What change requests are resolved in this new version of an object?
In addition to tracking by change request, it is also important to be able to work based on
change requests. This allows work to be done on a change request and at the same time to
affect all of the related objects.
The General Process
Typically, change requests flow through the following stages:
Does an issue
exist?
Customer
Deliver
Analyze
Change
Requests
Design
Implement
Test
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