All inclusive Program english Page 2

All inclusive Bracelet: Please wear it during your stay to be recognized to our staff. If you lose your bracelet you will be charge by 10:00 euro.
Dress Code: Please it’s not allowed to enter the lobby area and the restaurants with swim wear, “smart casual dress” is requested.
Beach Towels: You will receive your beach towel from the towel center located at the beach, Please don’t forget to return your towel and take your card back. If you lost your
towel card you will charge by 10.00 euro. “ it is not allow to take any towels from the room for pool or beach use”
Pillows and linen: please it’s not allowed to take any pillows or linen from the room to outside excursions.
Balcony door: please lock your balcony door “both sides” if you go out side the room.
Safe Boxes: Free of charge in all the rooms; please contact the reception if you have any requests about opening the safe.
Shuttle Bus: To down town 2 times per day, please contact the reception desk at Titanic Beach “sister hotel”
Hotel Taxi: Desk reservation located at the lobby area from 10:00 am to 10:00 pm. Please be informed that the hotel doesn’t hold any responsibility for any accidents happen
out side hotel with outdoor taxi like stolen money or fight with drivers even in front of the hotel.
Bazaars: The bazaars are located in the entrance area of the hotel close to the lobby bar. Opening time is displayed at each shop.
Water pipe “Shisha”: It is not allowed to smoke shisha in the room, we have a special bar and shisha corner “Captain Inn” in Titanic beach.
WIFI : Is possible in the lobby with the front office cashier “extra charge”
Money Exchange “no charge”: We have 2 ATM machine, one next to the lobby bar and one next to the shopping arcade. Bank facilities 10:00 to 13:00 except “Fri& Sat”
Laundry: We offer laundry service, Please note that the “laundry list & laundry bag” you can find it in the cupboard.
Wake Up Call: Please contact the telephone operator dial “0” or the reception dial “8702”.
Lunch Box: Lunch box for your excursion can be order for the next day at the reception before 09:00 pm and collected from the reception also.
Food & beverage: Please it is not allow taking any food and beverage out side the restaurant to the rooms.
Diabetic & allergenic: Please advice us if you have diabetic or allergenic towards any kind of food.
Doctor, Pharmacy and Hospital: The hotel doctor 24/7 please contacts the reception for any assist.
Children policy: The hotel management wants to draw your attention that Children must be supervised from their parents and they must be guided by your presence around
them please don’t leave your children alone without supervision in the aqua park, pool and specially the room. Kids club from “04 up to 12 Y” accompanied by our animators.
Babysitter is available for extra charge $ 15.00 per hour with prior reservation with the guest relation officer.
Key Card: You will receive your room key from the reception upon your arrival for broken key reception will give you a new one for free for lost key extra charge 5 dollars.
Disco: For adults only over 18 years old. It is not allowed for under age less than 18 Y.
Tennis & Mini Golf: From 08:00 – 17:00 free of charge with prior reservation with recreation team. After sun set with extra charge for light.
Pool & Aqua park : Summer time Winter time
Aqua park pools & Water slides 10:00 – 18:00 10:00 – 17:00
Children Pool 10:00 – 18:00 10:00 – 17:00
Hotel swimming pool 10:00 - 18:00 10:00 – 17:00
Electricity & Voltage: The voltage at the hotel is 220v; when you enter the room please place your key in the switch next to the room door.
T.V & Satellite: SAT-TV is provided in your room through collection of international channels.
Air - Conditioning : to get the air conditioning working, please put your key card into the switch next to the room door and turn on the electricity button beside your bed.
Optional Service Additional Charge : Bowling Center “internet, video games, tennis table, billiard” / Laundry Service / Diving Center / Kite School / Aqua Center / Spa
Center “ Gym free + one time massage (neck & shoulder) free per stay for adult 18 Y” / Local phone & international calls.
Tel extensions : Reception 8702/8703 Operator 0 Guest relation 8711 Clinic 8460
Animation and sports: A variety of sports and entertainment, please check the daily program at the info board close to the lobby.
Check Out: Check out time at 12:00 noon, other wise it will be an automatic room charge for any late check out. On the departure day please don’t forget to leave your safe box
open and please remember to hand over the room key, towel card, and all inclusive bracelet to the reception at 12:00 noon.
How to tip: please feel free to tip for a good service in any out lets.
Management team wishes you a very nice holiday