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Managing IT Systems with LANDesk Management Suite 9.0

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Course MS90: <strong>Managing</strong> <strong>IT</strong> <strong>Systems</strong> <strong>with</strong> <strong>LANDesk</strong> ® <strong>Management</strong> <strong>Suite</strong> 9<br />

Contact Information<br />

For questions, please contact<br />

one of the following:<br />

North America<br />

Email: Training@landesk.com<br />

Tel: 801-208-1500<br />

Italy<br />

Email: Arianna.Ferrario@landesk.com<br />

Tel: +39 02 407 9884<br />

Northern Europe<br />

UK, Ireland, Benelux, Scandinavia<br />

Email: Kirsty.Gilbert@landesk.com<br />

Tel: +44 1483 744444<br />

<strong>LANDesk</strong> ®<br />

North America<br />

Education<br />

Email: Kat.Healey@landesk.com<br />

Tel: 801-208-1500<br />

EMEA<br />

Email: Elaine.Drury@landesk.com<br />

Tel: +44 1483 74 4680<br />

www.landesk.com<br />

<strong>LANDesk</strong> ® <strong>Management</strong> <strong>Suite</strong> Training<br />

Course MS90: <strong>Managing</strong> <strong>IT</strong> <strong>Systems</strong> <strong>with</strong> <strong>LANDesk</strong>®<br />

<strong>Management</strong> <strong>Suite</strong> 9<br />

Audience:<br />

This course in intended for network <strong>LANDesk</strong> administrators, software administrators,<br />

software package builders, gateway implementers, and those who implement power<br />

schemes.<br />

Course Description:<br />

This four day training course gives students hands-on practice <strong>with</strong> the Inventory,<br />

Software License Monitoring, Software Distribution, <strong>LANDesk</strong> management gateway<br />

appliance, and <strong>LANDesk</strong> power management features of <strong>LANDesk</strong> <strong>Management</strong><br />

<strong>Suite</strong>. Students will receive an in-depth look into each of the products as well as how<br />

configuration and reporting functionality affect the solution.<br />

Duration: 4 days<br />

Hours: 9:00 a.m.–4:00 p.m.<br />

NOTE: This class is also offered as a Remote Classroom option. Remote attendance is limited to<br />

classes scheduled in the South Jordan, Utah location. For more information including<br />

scheduling, click here. https://www.syberworks.com/landesk/courses/LAN-RC-<br />

GENERAL.pdf<br />

Registration Information: Register online at http://syberworks.com/landesk. For<br />

questions, please contact <strong>LANDesk</strong>® Education at 801-208-1500.<br />

Day 1 Day 2 Day 3 Day 4<br />

Overview<br />

Inventory<br />

Inventory<br />

Software License<br />

Monitoring<br />

Alerting<br />

Software<br />

Distribution<br />

Building Packages<br />

<strong>LANDesk</strong><br />

<strong>Management</strong><br />

Gateway<br />

Appliance<br />

Power<br />

<strong>Management</strong>


Course MS90: <strong>Managing</strong> <strong>IT</strong> <strong>Systems</strong> <strong>with</strong> <strong>LANDesk</strong> ® <strong>Management</strong> <strong>Suite</strong> 9<br />

Course Agenda<br />

<strong>LANDesk</strong> ® <strong>Management</strong> <strong>Suite</strong> Overview<br />

<strong>LANDesk</strong>® <strong>Management</strong> <strong>Suite</strong> fundamentals<br />

Add-on <strong>LANDesk</strong>® solutions (purchased separately)<br />

Inventory<br />

Understanding inventory scanning architecture<br />

Understanding inventory scanner Agent Configuration<br />

Real-time Inventory and Monitoring<br />

Agent Configuration and the local scheduler<br />

Agent Configuration and randomization<br />

Understanding Role-based inventory administration<br />

Configuring the inventory server<br />

Viewing software inventory<br />

Creating custom data forms, custom column configurations, and queries<br />

Working <strong>with</strong> iReport<br />

Troubleshooting inventory<br />

Software License Monitoring<br />

Features and functionality<br />

Architecture<br />

Navigating through Software License Monitoring<br />

Creating compliance groups<br />

Configuring products to monitor<br />

Adding product license information<br />

Resetting usage data<br />

Alerting<br />

Understanding alerting, actions, and performance monitoring<br />

Distributing alert rulesets<br />

Software Distribution<br />

Understanding the architecture<br />

Creating a software distribution server<br />

Configuring and scheduling a basic software distribution package<br />

Understanding basic <strong>LANDesk</strong>® Desktop Manager<br />

Understanding the benefits of <strong>LANDesk</strong>® Targeted Multicast TM<br />

Role-based administration for software distribution<br />

Creating software distribution packages<br />

Creating delivery methods<br />

Scheduling a software distribution task<br />

Using <strong>LANDesk</strong>® Desktop Manager<br />

Using <strong>LANDesk</strong>® Application Virtualization<br />

Using cache and preferred package server<br />

Reporting <strong>with</strong> Software Distribution<br />

Troubleshooting software distribution<br />

Visit www.landesk.com for more information.<br />

This information is provided in connection <strong>with</strong> the referenced products. No license, express or implied, by estoppel or otherwise, or warranty is granted<br />

by this document. <strong>LANDesk</strong> Software, Inc. does not warrant that this material is error-free and <strong>LANDesk</strong> reserves the right to update, correct, or modify<br />

this material, including any specifications and product descriptions, at any time, <strong>with</strong>out notice. For the most current product information, please visit<br />

www.landesk.com.<br />

Copyright © 2010, <strong>LANDesk</strong> Software, Inc. and its affiliates. All rights reserved. <strong>LANDesk</strong> and its logos are registered trademarks or trademarks of<br />

<strong>LANDesk</strong> Software, Inc. and its affiliates in the United States and/or other countries. Other brands and names may be claimed as the property of others.<br />

072010/BB/TG<br />

Building Packages<br />

Using the Repackaging Wizard<br />

Using the Tuner<br />

Using the Distribution Wizard<br />

<strong>LANDesk</strong> ® <strong>Management</strong> Gateway Appliance<br />

LAN/WAN communication<br />

Remote/branch office communication<br />

Gateway appliance<br />

Managed device to core server communication<br />

Core server to gateway communication<br />

Gateway appliance security<br />

Gateway appliance requirements<br />

Configuring <strong>LANDesk</strong> <strong>Management</strong> Gateway<br />

Initiating and navigating a remote control session<br />

Understanding remote control security<br />

Viewing remote control logs and reports<br />

Understanding viewer commands<br />

Troubleshooting <strong>Management</strong> Gateway appliance<br />

Troubleshooting remote control<br />

<strong>LANDesk</strong> ® Power <strong>Management</strong><br />

Features<br />

Starting the Power <strong>Management</strong> tool<br />

Creating a new Power <strong>Management</strong> policy<br />

Modifying a Power <strong>Management</strong> policy<br />

Scheduling a Power <strong>Management</strong> policy to run<br />

Viewing savings and historical reports<br />

Viewing historical data<br />

Customizing custom wattage settings<br />

Identifying process sensitive triggers<br />

Core server/client files

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