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Best Know Methods for LANDesk Anti-Virus and Spyware

Best Know Methods for LANDesk Anti-Virus and Spyware

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Steps to enable verbose logging<br />

1. Stop the <strong>LANDesk</strong> antivirus service.<br />

2. Run AVSERVICE.EXE /LOG<br />

This will enable the logging level of 10.<br />

<strong>Anti</strong>virus – Verbose logging<br />

These settings are enabled in the KAVE.INI<br />

file.<br />

Here is what is written to the<br />

KAVE.INI file:<br />

[LOGGING]<br />

WriteLog=10<br />

WriteFileMonitorLog=10<br />

WriteScanningProcessLog=10<br />

Note: Logging will log a LOT of data <strong>and</strong> can use a large<br />

amount of disk space. To turn the logging back off, run<br />

AVService /RemoveLog <strong>and</strong> restart the <strong>LANDesk</strong> <strong>Anti</strong>virus<br />

Service.<br />

This will create several log files in the LDCLIENT\ANTIVIRUS<br />

directory that will be named KAVE_{PID}.log<br />

{PID} = the Process ID of the process being logged<br />

http://community.l<strong>and</strong>esk.com/support/docs/D<br />

OC-6537<br />

Adding “Append=1” to the KAVE.INI will cause the logs to<br />

remain when the service starts <strong>and</strong> append the logging<br />

in<strong>for</strong>mation to the existing log.<br />

To change the log location, add the following line in the<br />

KAVE.INI: LogsFolder=“C:\{directory}"<br />

You can also get valuable system in<strong>for</strong>mation by running this<br />

utility:<br />

http://telecharger.kaspersky.fr/GSI/GetSystemInfo.exe<br />

<strong>LANDesk</strong> Software Confidential

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