The International Hospitality Management Code ... - Stenden Rangsit

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modifications from the institution, then the study programme or institution must make those modifications. The modifications must meet two requirements: They must be suitable and necessary. Suitable means that the modification must remove or reduce an impediment, which will enhance the independence of the concerned student. Necessary means that the same goal cannot be achieved in a different and cheaper manner. All of this to the extent that the requested modifications do not entail a disproportionate burden for Stenden as referred to in art. 2 of the Equal Treatment of Disabled and Chronically Ill People Act. One of the student counsellors is the contact person for Disability & Study (refer to section 3.5 in chapter 3). This student counsellor will provide information and advice about possible modifications and facilities and will mediate in their realisation. A Material facilities Toilets for the disabled Parking spaces for disabled persons Cash dispenser at restaurant positioned at the level of a wheelchair user Low computer on a stand at the level of a wheelchair user Mobile ear inductance available on loan at the audiovisual service Laptop available on loan at the audiovisual service Reading pen Use of text-to-speech software B Educational facilities opportunity for extending time available for test opportunity for separate seating during a test opportunity to obtain readers in increased font size (12 points) opportunity to obtain a modified class timetable opportunity for changing study planning opportunity for an alternative assignment opportunity for an adapted work form opportunity for changing form of test opportunity for flexible learning track opportunity for industrial placement adapted in form and duration opportunity to receive the test enlarged on A3 format opportunity to use computer during tests opportunity to use computer with speech C Financial facilities allowance of dyslexia examination (up to 400 euros maximum) profile fund facilities in the area of student grants and loans Procedures Re A Material facilities Most material basic facilities can be used unconditionally. If the student wants to make use of the facilities administered by the audiovisual service, he or she must submit a request via the Disability & Study contact person/student counsellor. If a facility (a special chair, for instance) is provided on loan, the request is submitted to the Disability & Study contact person and laid down in a learning agreement. Re B Educational facilities If a student wants to make use of certain facilities, it is recommended to make an appointment with one of the Disability & Study contact persons/student counsellor as soon as possible. Sometimes, it is advisable to do so before beginning your studies. They can provide advice about possible facilities. In consultation with the student counselling coordinator, you can discuss which steps to take to realise the facilities. For certain facilities, you must submit a request to the Examination Committee. A medical certificate is desirable. The agreements and responsibilities are laid down in a learning agreement, entitled „Studying with a functional disorder‟. The learning agreement applies to the entire study programme or certain components of it and to a definite period. Students who want to have special test facilities must reserve these, if possible, at least 2 weeks prior to the test period with the Disability & Study contact person or the student counsellor responsible in that respect. The Test Service Office takes care of the organisation of the test facilities. Part 2 Hotel Management Study Guide 2011-2012 77
Re C Financial facilities When the student or the department suspects that the student has dyslexia and the student is inconvenienced by it in his or her education, then the student can undergo a dyslexia examination. The Disability & Study contact person/student counsellor will arrange the application for an allowance for this examination. This allowance will be 400 euros at most. When a student incurs a study delay or is forced to break off his studies due to his or her functional restriction, there are various financial schemes possible, e.g. 12 additional months of student loans and grants. The student counsellor will discuss which scheme applies to the student‟s situation and assists in the application. Contact Disability & Study contact persons, Leeuwarden: for the Leeuwarden and Groningen campuses Ms. Hermien Moning, hermien.moning@stenden.com You can schedule an appointment via i study Leeuwarden. Emmen campus: for the Emmen, Assen, and Meppel campuses Ms. Nynke Vink nynke.vink@stenden.com You can schedule an appointment via i study Emmen. 4.6 Scheme for medical certificate in the event of illness 4.6.1 Purpose of the certificate If a student: wants to terminate his or her enrolment during an academic year due to illness; relies on financial support from the profile fund due to illness; does not participate in an examination (component) due to illness; and the Examination Committee requires him or her to substantiate this with proof, he or she must submit a medical certificate to (a) IRC, (b) the profile fund committeeor (c) the examination committee of the study programme. 4.6.2 Obtaining the certificate You can request a medical certificate from your family doctor or a medical specialist. 4.7 Studying and RSI (CANS) There are students who suffer from pain in the arm, neck, shoulder, elbow or wrist. Initially, they often think that it will go away. Unfortunately, that is not always the case. The pain referred to here could be an indication of RSI: Repetitive Strain Injury,also known as “mouse arm”. If the initial symptoms are not taken seriously, the problems will usually gradually get worse. According to a number of involved professional groups, the term RSI has a negative connotation and some practitioners (wrongly) diagnose RSI. Therefore, they have agreed to begin using the new term, CANS (complaints of Arm, Neck and/or Shoulder). RSI is difficult to diagnose, because the pain can have multiple causes. Because CANS is still a fairly recent term, we will continue to talk about RSI in this section, for clarity‟s sake. In the case of RSI, there is a clear relationship between the manner in which you work and the symptoms. Factors that can lead to RSI are: wrong posture when seated during work repetitive work too little variation in posture as well as work stress Part 2 Hotel Management Study Guide 2011-2012 78
Page 1 and 2:
Hotel Management Study guide 2011-2
Page 3 and 4:
Table of Contents Introduction 1 Th
Page 5 and 6:
3 Student Facilities 71 3.1 Informa
Page 7 and 8:
The Hotel Management Code of Behavi
Page 9 and 10:
What is expected from IHM IHM‟s e
Page 11 and 12:
1 General information about the Edu
Page 13 and 14:
Practical training The second educa
Page 15 and 16:
Composition Advisory Board Mr. G. B
Page 17 and 18:
Mission & Vision We provide a home
Page 19 and 20:
Twelve competences form the basis o
Page 21 and 22:
Competence Year 1 Year 2 Year 3 Yea
Page 23 and 24:
2A.3 Views on learning and teaching
Page 25 and 26:
Exceptions There are two exceptions
Page 27 and 28:
Students with an MHS diploma After
Page 29 and 30:
More and more students want to foll
Page 31 and 32: From Up to week Particulars Activit
Page 33 and 34: Each first year student receives a
Page 35 and 36: Career Development 3 84 Extracurric
Page 37 and 38: Module content In the first year of
Page 39 and 40: Guest Experience Module coordinator
Page 41 and 42: organisation of the different depar
Page 43 and 44: leading employees in a department;
Page 45 and 46: Planning Module coordinator Mr. F.
Page 47 and 48: 2B.6 Curriculum for the third year
Page 49 and 50: Hospitality Operations Management M
Page 51 and 52: After completing the industrial pla
Page 53 and 54: Learning Communities: Study Career
Page 55 and 56: Procedure Elective credits Modern F
Page 57 and 58: 2C.3 Finishing Touch Programme The
Page 59 and 60: par.13 A student who is not able to
Page 61 and 62: par. 5 Announcements concerning the
Page 63 and 64: par. 3 Additional regulations gover
Page 65 and 66: . Students can only collect the ori
Page 67 and 68: the request after consulting the di
Page 69 and 70: situation applies, unless this is n
Page 71 and 72: Article 17.2 Closed questions in a
Page 73 and 74: 8. Your input as a foreign student
Page 75 and 76: 4.7 Excessive make-up, piercings (t
Page 77 and 78: functional restriction and dyslexia
Page 79 and 80: students, even remotely from home.
Page 81: 4 Regulations for illness and other
Page 85 and 86: 5 Employees IHM Employees IHM Name
Page 87 and 88: Name / Lecturer Title/Init. Positio
Page 89 and 90: Name/Lecturer Title/Init. Position
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