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The International Hospitality Management Code ... - Stenden Rangsit

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functional restriction and dyslexia, preparing a learning agreement with provisions and<br />

facilities<br />

top sports<br />

conflicts, objection, and appeal<br />

professional matters<br />

Comprehensive information about the services offered by the Student Counselling Office of the<br />

Leeuwarden campus (incl. contact information) can be found on the intranet site<br />

www.istenden.com under the header of Student Counselling Office.<br />

E-mail address Leeuwarden: decanaat@stenden.com.<br />

3.5 Disability & Study<br />

At the student counselling office, there are two student counsellors who also act as a contact<br />

person for Disability & Study.<br />

If you have a functional restriction, it is wise to contact them prior to commencing your studies.<br />

In any case, report it as soon as you begin your studies. This makes it easier for us to provide<br />

you with the necessary facilities. <strong>The</strong> Disability & Study contact persons are also the persons to<br />

whom you can submit comments and complaints, about facilities, for instance. Refer to the<br />

Study & Disability Protocol in chapter 4<br />

of the 2011/2012 <strong>Stenden</strong> Students‟ Charter, part I.<br />

Leeuwarden, Groningen:<br />

<strong>The</strong> Disability & Study contact persons are Hermien Moning (Leeuwarden and Groningen) and<br />

Nynke Vink (Emmen, Meppel, and Assen). <strong>The</strong>y are the contacts for students with a functional<br />

restriction or disability.<br />

<strong>The</strong>y can provide advice about possible facilities and how to request them.<br />

<strong>The</strong>y can also act as intermediaries in this respect.<br />

3.6 Confidential Advisor for undesired behaviour<br />

It can happen that you are confronted at school or industrial placement with undesired<br />

behaviour (for example, intimidation, sexual harassment, discrimination, racism). For that<br />

purpose, <strong>Stenden</strong> has prepared regulations and there is an external confidential advisor who is<br />

responsible for care and advice to students and employees who are confronted<br />

with undesired behaviour. You are also welcome there even if you just want to report undesired<br />

behaviour.<br />

Comprehensive information about the regulations, our definition of undesired behaviour, and<br />

the role of the confidential advisor in the care and counselling (incl. contact information) can be<br />

found on the intranet site of the Leeuwarden and Groningen campuses, www.istenden.com,<br />

under the header of Confidential Advisor. Concerning the Emmen campus,this information can<br />

be found at www.istenden.com.<br />

<strong>The</strong> Regulations concerning undesired behaviour have been included in chapter 9 of the<br />

2011/2012 <strong>Stenden</strong> Students‟ Charter, part I.<br />

3.7. <strong>The</strong> Leeuwarden timetabling office<br />

<strong>The</strong> Timetabling Office takes care of the timetabling of educational activities. You can find your<br />

schedule on the timetable site on the intranet, www.istenden.com, under the header of<br />

Timetables.<br />

You can also consult your timetable on schedules.stenden.com (without www). In „name of<br />

school‟, only enter „stenden‟. This will allow you to consult your timetable on that site (even<br />

from home).<br />

3.8 Information & Registration Centre<br />

<strong>The</strong> Information & Registration Centre administers the personal information of all domestic and<br />

international students of all campuses of <strong>Stenden</strong>. <strong>The</strong> students administration is responsible for<br />

matters such as:<br />

enrolment and termination of enrolment (via Studielink)<br />

collection of tuition fees<br />

Comprehensive information about the services of the Centre (including contact information) can<br />

be found on the intranet site under Information & Registration centre (www.istenden.com).<br />

Part 2 Hotel <strong>Management</strong> Study Guide 2011-2012 72

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