The International Hospitality Management Code ... - Stenden Rangsit
The International Hospitality Management Code ... - Stenden Rangsit The International Hospitality Management Code ... - Stenden Rangsit
3 Student Facilities 3.1 Information services Leeuwarden, Groningen At Stenden, you will receive information through various means of communication. The students' charter and the study guide are part of those means. Moreover, the study programme communicates extensively with the students. For general announcements, Stenden uses the following media: Intranet www.istenden.com E-mail „GO‟ Magazine Announcements sent via e-mail Bulletin boards Plasma screens Front Desks 3.2 i study Welcome to i study At i study, you will find everything that concerns the organisation of the education. For instance, information about: Your enrolment or termination of enrolment Studielink Progress-credits registration General information about study programmes Studying abroad (International Office) Arrangements with the student counselling office Reservations of rooms and classrooms Assistance for completing forms (OCW-duo) Contact details: I study room 0.30 (opposite the reception desk) Opening hours: Monday up to and including Friday from 08:30 to 16:30. E-mail: istudy@stenden.com Phone: +31 (0) 58 244 11 00 3.3 SMC & IRC international At Stenden, the contact for: Students from abroad who come and study at Stenden in Leeuwarden (the so-called „incoming student‟) Students who, within the scope of their studies at Stenden in the Netherlands, go abroad to study, work or for industrial placement (the so-called „outgoing student‟). The reasons for which you can contact SMC & IRC can be found on the intranet site www.istenden.com. 3.4 The student counselling office Students can contact the student counselling office of Stenden for information, advice, support or counselling for: questions concerning career choices (doubts whether you selected the right study programme, a second study programme, post-graduate education, advice on industrial placement and applying for a job) studying effectively and study planning personal problems (leaving home, fear of failure, coping with bereavement, stress, relationship issues, etc.) study delay due to exceptional circumstances (profile fund) + Individual meetings and training possible financial problems (emergency fund) financial assistance for students the binding recommendation regarding the continuation of their studies Part 2 Hotel Management Study Guide 2011-2012 71
functional restriction and dyslexia, preparing a learning agreement with provisions and facilities top sports conflicts, objection, and appeal professional matters Comprehensive information about the services offered by the Student Counselling Office of the Leeuwarden campus (incl. contact information) can be found on the intranet site www.istenden.com under the header of Student Counselling Office. E-mail address Leeuwarden: decanaat@stenden.com. 3.5 Disability & Study At the student counselling office, there are two student counsellors who also act as a contact person for Disability & Study. If you have a functional restriction, it is wise to contact them prior to commencing your studies. In any case, report it as soon as you begin your studies. This makes it easier for us to provide you with the necessary facilities. The Disability & Study contact persons are also the persons to whom you can submit comments and complaints, about facilities, for instance. Refer to the Study & Disability Protocol in chapter 4 of the 2011/2012 Stenden Students‟ Charter, part I. Leeuwarden, Groningen: The Disability & Study contact persons are Hermien Moning (Leeuwarden and Groningen) and Nynke Vink (Emmen, Meppel, and Assen). They are the contacts for students with a functional restriction or disability. They can provide advice about possible facilities and how to request them. They can also act as intermediaries in this respect. 3.6 Confidential Advisor for undesired behaviour It can happen that you are confronted at school or industrial placement with undesired behaviour (for example, intimidation, sexual harassment, discrimination, racism). For that purpose, Stenden has prepared regulations and there is an external confidential advisor who is responsible for care and advice to students and employees who are confronted with undesired behaviour. You are also welcome there even if you just want to report undesired behaviour. Comprehensive information about the regulations, our definition of undesired behaviour, and the role of the confidential advisor in the care and counselling (incl. contact information) can be found on the intranet site of the Leeuwarden and Groningen campuses, www.istenden.com, under the header of Confidential Advisor. Concerning the Emmen campus,this information can be found at www.istenden.com. The Regulations concerning undesired behaviour have been included in chapter 9 of the 2011/2012 Stenden Students‟ Charter, part I. 3.7. The Leeuwarden timetabling office The Timetabling Office takes care of the timetabling of educational activities. You can find your schedule on the timetable site on the intranet, www.istenden.com, under the header of Timetables. You can also consult your timetable on schedules.stenden.com (without www). In „name of school‟, only enter „stenden‟. This will allow you to consult your timetable on that site (even from home). 3.8 Information & Registration Centre The Information & Registration Centre administers the personal information of all domestic and international students of all campuses of Stenden. The students administration is responsible for matters such as: enrolment and termination of enrolment (via Studielink) collection of tuition fees Comprehensive information about the services of the Centre (including contact information) can be found on the intranet site under Information & Registration centre (www.istenden.com). Part 2 Hotel Management Study Guide 2011-2012 72
- Page 25 and 26: Exceptions There are two exceptions
- Page 27 and 28: Students with an MHS diploma After
- Page 29 and 30: More and more students want to foll
- Page 31 and 32: From Up to week Particulars Activit
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- Page 35 and 36: Career Development 3 84 Extracurric
- Page 37 and 38: Module content In the first year of
- Page 39 and 40: Guest Experience Module coordinator
- Page 41 and 42: organisation of the different depar
- Page 43 and 44: leading employees in a department;
- Page 45 and 46: Planning Module coordinator Mr. F.
- Page 47 and 48: 2B.6 Curriculum for the third year
- Page 49 and 50: Hospitality Operations Management M
- Page 51 and 52: After completing the industrial pla
- Page 53 and 54: Learning Communities: Study Career
- Page 55 and 56: Procedure Elective credits Modern F
- Page 57 and 58: 2C.3 Finishing Touch Programme The
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- Page 71 and 72: Article 17.2 Closed questions in a
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3 Student Facilities<br />
3.1 Information services Leeuwarden, Groningen<br />
At <strong>Stenden</strong>, you will receive information through various means of communication.<br />
<strong>The</strong> students' charter and the study guide are part of those means.<br />
Moreover, the study programme communicates extensively with the students.<br />
For general announcements, <strong>Stenden</strong> uses the following media:<br />
Intranet www.istenden.com<br />
E-mail<br />
„GO‟ Magazine<br />
Announcements sent via e-mail<br />
Bulletin boards<br />
Plasma screens<br />
Front Desks<br />
3.2 i study<br />
Welcome to i study<br />
At i study, you will find everything that concerns<br />
the organisation of the education.<br />
For instance, information about:<br />
Your enrolment or termination of enrolment<br />
Studielink<br />
Progress-credits registration<br />
General information about study programmes<br />
Studying abroad (<strong>International</strong> Office)<br />
Arrangements with the student counselling office<br />
Reservations of rooms and classrooms<br />
Assistance for completing forms (OCW-duo)<br />
Contact details:<br />
I study room 0.30 (opposite the reception desk)<br />
Opening hours: Monday up to and including Friday<br />
from 08:30 to 16:30.<br />
E-mail: istudy@stenden.com<br />
Phone: +31 (0) 58 244 11 00<br />
3.3 SMC & IRC international<br />
At <strong>Stenden</strong>, the contact for:<br />
Students from abroad who come and study at <strong>Stenden</strong> in Leeuwarden (the so-called<br />
„incoming student‟)<br />
Students who, within the scope of their studies at <strong>Stenden</strong> in the Netherlands, go<br />
abroad to study, work or for industrial placement (the so-called „outgoing student‟).<br />
<strong>The</strong> reasons for which you can contact SMC & IRC can be found on the intranet site<br />
www.istenden.com.<br />
3.4 <strong>The</strong> student counselling office<br />
Students can contact the student counselling office of <strong>Stenden</strong> for information, advice, support<br />
or counselling for:<br />
questions concerning career choices (doubts whether you selected the right study<br />
programme,<br />
a second study programme, post-graduate education, advice on industrial placement<br />
and applying for a job)<br />
studying effectively and study planning<br />
personal problems (leaving home, fear of failure, coping with bereavement, stress,<br />
relationship issues, etc.)<br />
study delay due to exceptional circumstances (profile fund)<br />
+ Individual meetings and training possible<br />
financial problems (emergency fund)<br />
financial assistance for students<br />
the binding recommendation regarding the continuation<br />
of their studies<br />
Part 2 Hotel <strong>Management</strong> Study Guide 2011-2012 71
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