The International Hospitality Management Code ... - Stenden Rangsit

Recommendations

Info

2B.7 Curriculum of the fourth year of study at IHM Team leader Year 4: Mrs. P. Nairn The educational program of the fourth study year has been reserved completely for the industrial placement. This compulsory practice year consists of two parts: the industrial placement itself and the project integrated in this practice period. The period consists of 42 weeks practise with a study load of 60 EC, including 240 SLH for the project. Industrial Placement Team leader Mrs. P. Nairn Study load 1680 hours (15% to be reserved for the project) European Credits 60 Entry level IHM students: 120 EC‟s Foundation year certificate All 2 nd year credits with the exception of the progress test. 8 company presentations (2 nd year) and 2 guest lectures (2 nd year) Fast track and (MHS) short track routes have different criteria. Please check with the coordinator or refer to the Industrial Placement module book Module content The industrial placement provides a way for the student to experience the major field of study prior to graduation. It is an excellent way to build on the knowledge and skills gained during the first 3 years of the curriculum. During this period the competencies as outlined in the domain competences and industrial placement objectives are assessed. Internships provide the student with a chance to put theory into practice and to gain "hands-on" experience that will be of benefit in a managerial role once (s)he has graduated. The student is able to discover the complexity of real life situations, but also to appreciate the effect of his/her own behaviour and work. Further, it is a strategic avenue for the student to becoming employed by the company following graduation. The industrial placement also enables the student to establish an industry network. The 10-month internship is spent in leading hotel organisations or related organisations around the world. A limited number of students may do their internship in the humanitarian field or the cruise industry if they have completed their minors in these areas. During the placement, the student will complete an individual Management Project commissioned by the host company. For the project, the student will need to use the research skills developed during the writing of the Hospitality Research Project in the third year. The project should include a literature review, problem statement and questions, a description of the methods used, research results and conclusions and recommendations for the company. At the end of the placement, a presentation of the project should be given to the Management of the host company. The project provides additional information for placement mentors and lecturers on trends and developments in the industry which can be used in updating and revising the curriculum. Educational methods Traineeship Assessment Introductory meeting, four progress reports and one final report, competence assessments by host company, the Management Project report, completing the required number of weeks & an evaluation of the entire placement period. The Management Project proposal is approved by the placement company, the IHM placement mentor and a second assessor. The final Management Project report is graded by the company but the final grading rests with the placement mentor and 2nd assessor. Part 2 Hotel Management Study Guide 2011-2012 45
After completing the industrial placement, the student is able to: 1. Contribute to creating the hospitality experience within the organisational concept of the host company, in such a way that the process (at least) lives up to the wishes and expectations of (potential) guests. 2. Follow changes and trends in the external environment and start the development of relations, networks and chains. 3. Analyse the policy issues that are related to the project(s) commissioned by the host company, translate these issues into objectives and give recommendations for decision making. 4. Implement the aspects of Human Resource Management that are relevant for the function (e.g. compliance with working conditions, training, appraisals, prevention of absenteeism, motivation of employees etc.) 5. Independently improvise and anticipate in different situations, analysing the company or organisational processes that are at the base of these situations and come forward with ideas to improve these processes within the host company. 6. Seek all relevant information when trying to understand problems or issues, understand and draw logical and correct inferences from a wide range of business-related written and numerical information. 7. Prepare for and deal with changes inside the organisation, maintaining a flexible and positive attitude. If applicable, implement change processes inherent to the project commissioned by the host company and guide this change process. 8. Contribute to the development of new products and services in an independent and enterprising way. 9. Demonstrate effective social competencies in dealing with guests, colleagues, subordinates, managers and other stakeholders. 10. Communicate effectively (oral and written) at all levels in the common business language. 11. To steer and regulate personal development with regard to learning, result-oriented work, taking initiative, operating independently and flexibly in the various situations that occur during the industrial placement. 12. Apply the universal core values in own daily (operational management) behaviour and to entrepreneurial action in the hospitality industry. 13. Effectively identify and handle cultural differences within an (inter)national team. 2B.8 Career Development 2B.8.1 Career Development Programme The career development programme supports the preparation for a future professional. The programme is mainly offered during regular modules. A student will learn more about his/her personal strengths and development points and how to manage oneself; will gain specific knowledge about the industry and finally prepare the start of an industrial placement/internship period in the fourth year. The programme activities are derived from or related to competence 10 of the Educational Professional Profile of IHM which aims at managing oneself in a professional environment. The tangible product of this programme is a personal career portfolio. Staff involvement in the Career Development Programme Career development coordinators: Mrs. H. Assen Study career coach: monitors student‟s progress and provides on a regular basis feedback on competence development and career portfolio. Coordinator Study career coaching: monitors the process of study career coaching and gives support to the study career coaches. IHM tutor starts up and assesses career development programme activities, provides feedback on development in PBL. IHM lecturers give workshops on Covey and application training. IHM placement office: responsible for organizing company presentations, application procedures and the final match „student-internship placement‟. 2B.8.2 The role of the career portfolio within the Career Development Programme Generally speaking, a portfolio is a carefully compiled document that includes all kind of information about a person: the IHM career portfolio consists of information which is obligatory for all students in combination with information which is chosen by the student him or herself. Therefore the career portfolio shows a students‟ competence development and a selection can be used as a showcase for application procedures. Part 2 Hotel Management Study Guide 2011-2012 46
Page 1 and 2: Hotel Management Study guide 2011-2
Page 3 and 4: Table of Contents Introduction 1 Th
Page 5 and 6: 3 Student Facilities 71 3.1 Informa
Page 7 and 8: The Hotel Management Code of Behavi
Page 9 and 10: What is expected from IHM IHM‟s e
Page 11 and 12: 1 General information about the Edu
Page 13 and 14: Practical training The second educa
Page 15 and 16: Composition Advisory Board Mr. G. B
Page 17 and 18: Mission & Vision We provide a home
Page 19 and 20: Twelve competences form the basis o
Page 21 and 22: Competence Year 1 Year 2 Year 3 Yea
Page 23 and 24: 2A.3 Views on learning and teaching
Page 25 and 26: Exceptions There are two exceptions
Page 27 and 28: Students with an MHS diploma After
Page 29 and 30: More and more students want to foll
Page 31 and 32: From Up to week Particulars Activit
Page 33 and 34: Each first year student receives a
Page 35 and 36: Career Development 3 84 Extracurric
Page 37 and 38: Module content In the first year of
Page 39 and 40: Guest Experience Module coordinator
Page 41 and 42: organisation of the different depar
Page 43 and 44: leading employees in a department;
Page 45 and 46: Planning Module coordinator Mr. F.
Page 47 and 48: 2B.6 Curriculum for the third year
Page 49: Hospitality Operations Management M
Page 53 and 54: Learning Communities: Study Career
Page 55 and 56: Procedure Elective credits Modern F
Page 57 and 58: 2C.3 Finishing Touch Programme The
Page 59 and 60: par.13 A student who is not able to
Page 61 and 62: par. 5 Announcements concerning the
Page 63 and 64: par. 3 Additional regulations gover
Page 65 and 66: . Students can only collect the ori
Page 67 and 68: the request after consulting the di
Page 69 and 70: situation applies, unless this is n
Page 71 and 72: Article 17.2 Closed questions in a
Page 73 and 74: 8. Your input as a foreign student
Page 75 and 76: 4.7 Excessive make-up, piercings (t
Page 77 and 78: functional restriction and dyslexia
Page 79 and 80: students, even remotely from home.
Page 81 and 82: 4 Regulations for illness and other
Page 83 and 84: Re C Financial facilities When the
Page 85 and 86: 5 Employees IHM Employees IHM Name
Page 87 and 88: Name / Lecturer Title/Init. Positio
Page 89 and 90: Name/Lecturer Title/Init. Position

The International Hospitality Management Code ... - Stenden Rangsit

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?