The International Hospitality Management Code ... - Stenden Rangsit

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The practical modules in the educational programme The first year In their first year, students are placed at an operational level in the modules „Food & Beverage‟ and „Rooms Division & Facilities‟. During these modules, students work in the kitchen production process learning practical skills such as cooking and cutting techniques and the basics of hygiene and nutrition. They function in various restaurant formulas acquiring practical skills such as waiting techniques and the tasting and selling of wine and learn about nutrition and cost calculations. Students also work in the reception and housekeeping departments acquiring practical skills such as checking guests in and out, handling the telephone system, and cleaning rooms. The second year In their second year during the module „Performing daily operations‟ students work independently at management level in the different departments of Stenden university Hotel or another hospitality company. They perform various tasks and coach and train first year students. The third year During one block of the third year module „Hospitality Operations Management‟, the students act as department managers and manage a department in Stenden university Hotel or another learning company. Practical skills are extensively practised such as the managing and coaching of first and second year students, managing the service process for the various guests of Wyswert, creativity, project management, human resource management, financial management, quality care and the balanced score card. Organisation of the practical training Most parts of the students‟ practical training are compulsory. Exemption from a limited part of the practical training is possible only for graduates of particular associate degree programmes. The Team leader of the 4 th year and the Industrial Placements Office organise all activities concerning the industrial placement. Coaching and assessment For practical training within the regular educational programme of IHM, lecturers and practice supervisors are responsible for coaching and assessment. During the industrial placement the placement company also provides a practice supervisor. For information about assessment, please refer to the relevant paragraphs of the educational programme. Preparations for industrial placement/self-management Throughout the first three years at school, students prepare for their industrial placement and eventually the job market through a system of self-management. They discuss with their study career coach their experiences in the learning company, Industrial Orientation and company presentations. Through these discussions, the students acquire insight in their capabilities and interests and the endless job opportunities in the hospitality industry. Students discuss the details of their ten-month industrial placement with the Industrial Placement Office. Industrial placement is the final stage of the student‟s training and some students receive offers for permanent positions in their industrial placement company The 4 th year During the 10-month industrial placement, students receive an in-depth view of the company and receive various assignments within one or more departments of the company. The students develop practical skills and company specific management skills. During their industrial placement, the students will complete an individual Management Project. The student and the company usually determine the topic of the project. 2A.6 Internationalisation Grand Tour® Students are only allowed to study a maximum of 90 EC outside The Netherlands if they study the full 4 year course of Hotel Management. In general Within IHM, internationalisation plays an important role due to the international orientation of the hospitality industry and consequently for the programme; the professional perspectives of the students; the position of graduates in the job market. Part 2 Hotel Management Study Guide 2011-2012 23
More and more students want to follow part of their studies abroad. There are a number of reasons for this, including the following: intercultural competencies are an important part of professional skills, gaining international experience can be a plus when applying for a job, international experience can be the beginning of international career plans, international experience provides you with insight into other cultures, it broadens your horizons, international experience gives you the opportunity for personal development. Internal internationalisation IHM demonstrates its internationalisation through its curriculum, the Exchange Programme for lecturers and students and the campus sites in various places around the world where our educational programme is on offer. With 'The Grand Tour®' we try to give a contemporary version of the 17th-18th century ideal on educating students in which it was thought that students would get the best education by travelling the world and studying in various localities. Our students are able to take the Grand Tour® and continue their IHM education by attending classes at one of the campus sites offering our programme in various countries around the world. External Internationalisation We have established relationships with various foreign institutions. These contacts are formalised in cooperation agreements and exchange programmes for both students and lecturers. The exchanges are coordinated by the Coordinator of Internationalisation and administratively supported by the International Office (refer to Students Regulation, part 1, university matters). International Exchange Programme Stenden offers you the opportunity to participate in an international exchange programme. This period of studying abroad can form an important part of your education at Stenden. Stenden runs exchange-programmes with a number of partner-institutions, most of them in Europe, some of them in the United States, and Australia. You are given the opportunity to concentrate on your chosen field in a different environment and perhaps in a different way. This can give your studies a completely different dimension and enrich your studies. More Information: On the University‟s intranet you find more information about the exchange programmes, finances and preparation. Please click „exchange‟ or „international office‟ Industrial placement abroad More than half of the IHM students complete their industrial placement abroad. They experience foreign cultures and acquire knowledge of international Hotel Management. Placement opportunities are available in a range of countries including Belgium, Germany, the United States of America, the United Kingdom, Austria, France, the Netherlands Antilles, China, Thailand, Indonesia, Jamaica and South Africa. A complete overview is available at the Industrial Placement Office. 2A.7 Internationalisation The basic programme of IHM‟s main phase offers opportunities for international orientation. All modules are developed from an international and intercultural viewpoint. The Foundation phase is offered in both Dutch and English with the post-foundation phase offered in English only. As of the second year, the students can choose to take an extra curricular Modern Foreign Language if enough students enrol. International Hotel Management (IHM) The IHM programme is for both Dutch and foreign students who want to take a Hotel Management programme with an international orientation, in English. IHM offers three courses: a four-year Bachelor Degree Business Administration in Hotel Management; a two year Associate Degree in Hotel Management; a part time Bachelor Degree Business Administration in Hotel Management for students with relevant pre-education and experience in the field. The pre-education and experience can be valued with credits and then leads to a shortened programme. Foreign exchange students can also take IHM modules. All IHM courses are taught in English. Part 2 Hotel Management Study Guide 2011-2012 24
Page 1 and 2: Hotel Management Study guide 2011-2
Page 3 and 4: Table of Contents Introduction 1 Th
Page 5 and 6: 3 Student Facilities 71 3.1 Informa
Page 7 and 8: The Hotel Management Code of Behavi
Page 9 and 10: What is expected from IHM IHM‟s e
Page 11 and 12: 1 General information about the Edu
Page 13 and 14: Practical training The second educa
Page 15 and 16: Composition Advisory Board Mr. G. B
Page 17 and 18: Mission & Vision We provide a home
Page 19 and 20: Twelve competences form the basis o
Page 21 and 22: Competence Year 1 Year 2 Year 3 Yea
Page 23 and 24: 2A.3 Views on learning and teaching
Page 25 and 26: Exceptions There are two exceptions
Page 27: Students with an MHS diploma After
Page 31 and 32: From Up to week Particulars Activit
Page 33 and 34: Each first year student receives a
Page 35 and 36: Career Development 3 84 Extracurric
Page 37 and 38: Module content In the first year of
Page 39 and 40: Guest Experience Module coordinator
Page 41 and 42: organisation of the different depar
Page 43 and 44: leading employees in a department;
Page 45 and 46: Planning Module coordinator Mr. F.
Page 47 and 48: 2B.6 Curriculum for the third year
Page 49 and 50: Hospitality Operations Management M
Page 51 and 52: After completing the industrial pla
Page 53 and 54: Learning Communities: Study Career
Page 55 and 56: Procedure Elective credits Modern F
Page 57 and 58: 2C.3 Finishing Touch Programme The
Page 59 and 60: par.13 A student who is not able to
Page 61 and 62: par. 5 Announcements concerning the
Page 63 and 64: par. 3 Additional regulations gover
Page 65 and 66: . Students can only collect the ori
Page 67 and 68: the request after consulting the di
Page 69 and 70: situation applies, unless this is n
Page 71 and 72: Article 17.2 Closed questions in a
Page 73 and 74: 8. Your input as a foreign student
Page 75 and 76: 4.7 Excessive make-up, piercings (t
Page 77 and 78: functional restriction and dyslexia
Page 79 and 80:
students, even remotely from home.
Page 81 and 82:
4 Regulations for illness and other
Page 83 and 84:
Re C Financial facilities When the
Page 85 and 86:
5 Employees IHM Employees IHM Name
Page 87 and 88:
Name / Lecturer Title/Init. Positio
Page 89 and 90:
Name/Lecturer Title/Init. Position
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The International Hospitality Management Code ... - Stenden Rangsit

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