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THE UnIvErSITy oF MISSISSIPPI MEDICal CEnTEr<br />

Flying<br />

QUARTET<br />

<strong>Original</strong> <strong>crew</strong> <strong>members</strong><br />

<strong>reminisce</strong> <strong>as</strong> <strong>AirCare</strong><br />

<strong>celebrates</strong> <strong>15</strong> <strong>years</strong><br />

airCare, UMMC’s helicopter<br />

transport service, turned <strong>15</strong><br />

this month. The first airCare<br />

helicopter made its maiden<br />

flight on Feb. 2, 1996.<br />

a lot can happen in <strong>15</strong> <strong>years</strong>. Hair<br />

can fall out, joints stiffen and eyes dim.<br />

But some things stay put.<br />

Four <strong>members</strong> of the original airCare<br />

<strong>crew</strong> are still on the job. They know<br />

each other better than they know<br />

<strong>members</strong> of their own families. They<br />

depend on each other on flights that<br />

can take them to both ends of the<br />

state during almost any kind of weather<br />

carrying and caring for a critically<br />

ill patient.<br />

ConTInUED on PagE 3 Ò<br />

February 7, 2011<br />

From left, Todd Perry,<br />

Bo Sullivan, Cathy<br />

Delaney and Jamie<br />

Miller<br />

PT students visit Capitol p. 2 Dr. Evans, T<strong>as</strong>te of U co-chair p. 4 DIS on the move p. 6


2<br />

CENTERVOICE<br />

CEnTErVIEW | February 7, 2011<br />

STUDENT STUDENT LOBBY LOBBY<br />

Future physical therapists gain experience advocating at Capitol<br />

by Matt Westerfield<br />

P<br />

hysical therapy student Ellen Clarke h<strong>as</strong> a front-row<br />

view of state politics, literally. With a senator for a father,<br />

she h<strong>as</strong> personally watched the political process<br />

unfold from the floor of the Senate chamber.<br />

And now, her cl<strong>as</strong>smates have gotten their own t<strong>as</strong>te of<br />

politics after visiting the state Capitol to get a little practice in<br />

advocating on behalf of their future profession.<br />

On Jan. 27, the entire first- and second-year cl<strong>as</strong>ses spent<br />

the morning in the Capitol rotunda participating in the Mississippi<br />

Physical Therapy Association’s Legislative Day 2011. Along with<br />

MPTA <strong>members</strong>, the students offered blood-pressure checks<br />

and balance and grip-strength tests to p<strong>as</strong>sing lawmakers,<br />

using the activities <strong>as</strong> a conversation-starter to answer questions and<br />

educate them on how physical therapists help people.<br />

Neva Greenwald, director of the PT program in the School of Health<br />

Related Professions, said the event w<strong>as</strong> an effort to incorporate advocacy<br />

into academics, demonstrating the need for professional involvement<br />

alongside practice.<br />

“Advocacy upholds and promotes patients’ health-care rights,” Greenwald<br />

said. “Practitioners should support community health and policy<br />

initiatives that focus on the availability, safety and quality of care and the<br />

promotion of healthful environments.”<br />

Greenwald explained that because clinical practice in health care is<br />

governed by law, practitioners must be aware of public policy and how to<br />

contribute their expertise to questions about the improvement of health in<br />

the community.<br />

“The goal is to make sure the students are comfortable with being advocates<br />

and with contacting their legislators, because often practitioners are<br />

called upon to help legislators with health care-related issues,” she said.<br />

And step one is getting some face-time.<br />

After a morning of mingling and handshaking in the rotunda,<br />

students filed into the Senate gallery to watch lawmakers in action. Before<br />

the session w<strong>as</strong> called to order, they received an official welcome by the<br />

chamber and Lt. Gov. Phil Bryant.<br />

“With my dad being in politics, I know that lawmakers can’t know<br />

about every issue in every health-care field,” said Clarke, a second-year<br />

student. “That’s why it’s important for us to be available and to reach out.<br />

“It’s good for us because it helps us be better <strong>members</strong> of our<br />

community.”<br />

Students, she said, are required to join the American Physical<br />

Therapy Association <strong>as</strong> student <strong>members</strong>, and later in the month will<br />

have the opportunity to attend a conference in New Orleans.<br />

February 7, 2011<br />

Published by the Division of Public Affairs at the University of Mississippi Medical Center<br />

Chancellor<br />

Editor:<br />

Photographer:<br />

University of Mississippi:<br />

Bruce Coleman<br />

Jay Ferchaud<br />

Dan Jones, M.D.<br />

Vice Chancellor for<br />

Staff Writers:<br />

Patrice Sawyer guilfoyle,<br />

Support Staff:<br />

lynn griffin, Peggy Wagner<br />

Health Affairs:<br />

James E. Keeton, M.D.<br />

Jen Hospodor, Jack Mazurak,<br />

Janis Quinn, Matt Westerfield<br />

To browse archives or read<br />

the most current CenterView,<br />

Chief Public Affairs and<br />

Lead Designer:<br />

visit the Public Affairs website<br />

Communications Officer:<br />

Tom Fortner<br />

Derrick Dyess<br />

http://publicaffairs.umc.edu<br />

— CenterView is printed by the UMMC Department of Printing —<br />

For more news and information of interest to the Medical Center family, visit Medical Center News online (http://info.umc.edu/)<br />

The awareness seems to be catching on. At the Capitol, well-versed students<br />

discussed current issues facing the profession, ranging from direct access to care and<br />

patient safety to Vision 20/20.<br />

“Vision 20/20 is a goal for physical therapy,” said Lisa Bryant, second-year PT<br />

student. “The APTA is pushing for all physical therapists to have the Doctor of<br />

Physical Therapy by 2020.”<br />

Bryant said after she graduates, she might like to relocate and see how different<br />

states handle physical therapy, although she and her husband probably won’t venture<br />

too far from their families.<br />

Senator Eugene “Buck” Clarke and his daughter Ellen Clarke, PT2. Matt<br />

Eubanks, PT1; Heather greer, PT1; and Michael Brown, PT1 look on.<br />

“And I would rather stay here to give back to the state that gave me this<br />

education,” she added.<br />

For many of the students, advocating for their health-care profession boils down to<br />

forging relationships with the policymakers.<br />

One of the people it’s good to know is Sen. Eugene “Buck” Clarke of<br />

Hollandale — Ellen Clarke’s father — who announced the students during<br />

session. Clarke, who serves on a number of committees, including the Public<br />

Health and Welfare Committee, said that the deadline w<strong>as</strong> approaching for bills<br />

to come out of committee. Each year, there are a lot of interest groups anxious<br />

to see certain bills p<strong>as</strong>s and certain bills die.<br />

He said having students at the Capitol “is a good way for UMMC to help us,<br />

because every agency competes for those dollars.<br />

“We have all these state agencies and all of this funding to manage, so it’s always<br />

good to put a face with a profession. For groups of students from publicly-funded<br />

universities to come and share what they do, it reinforces to us how important all<br />

these programs are.”<br />

Centerview, published every other week, is<br />

the internal publication of the University of<br />

Mississippi Medical Center, the state’s only<br />

academic health sciences center. Content<br />

features news of interest for and about Medical<br />

Center faculty, staff and students. Content may<br />

be reprinted with appropriate credit. Ide<strong>as</strong> for<br />

stories are welcome and may be submitted<br />

by e-mail to bcoleman@pubaffairs.umsmed.edu<br />

or delivered to:<br />

Division of Public affairs<br />

The University of Mississippi Medical Center<br />

2500 north State Street<br />

Jackson, MS 39216-4505<br />

(601) 984-1100


4<br />

CENTERPIECE<br />

FACE The<br />

T<strong>as</strong>te of the U co-chair honored for providing world-cl<strong>as</strong>s care for Mississippi’s children<br />

of PEDIATRICS<br />

by Patrice Sawyer Guilfoyle<br />

D<br />

r. Owen “Bev” Evans may have stepped down <strong>as</strong> chair of the Department<br />

of Pediatrics this month, but he’s stepping up to lend his time and talent in<br />

another way.<br />

He and his wife, Lynn, will serve <strong>as</strong> honorary chairs of the 2011 T<strong>as</strong>te of the U –<br />

the largest fundraiser of the UMMC Alliance, set for Saturday, Feb. 19.<br />

A portion of the proceeds from the event will benefit the Batson Community<br />

Outreach Program – a project chosen by the Evanses to educate children in the<br />

community – and an “appearance room” at the UMMC Cancer Institute where<br />

patients can try on wigs in a private environment. Another<br />

portion of the proceeds also will go into<br />

a building fund<br />

CENTERVIEW | February 7, 2011<br />

Emily Young, M4, Dr. Bill Hanigan, Dr. Bev Evans,<br />

Jane Criddle, and Dr. Betsy Herrington.<br />

with patient Peter Nunnelee of Oakland, Ms.<br />

for a UMMC Hope House, a home-away-from-home for seriously ill outpatients<br />

undergoing treatment at the Medical Center.<br />

It’s the tradItIon of the UMMC Alliance, a volunteer support group for<br />

the medical center, to recognize individuals who have dedicated themselves to the<br />

institution, the community and the state at T<strong>as</strong>te of the U. Celeste E<strong>as</strong>on, T<strong>as</strong>te of<br />

the U co-chair, said Evans exemplifies that type of dedication.<br />

“As the second chair of pediatrics in the 55-year history of the Medical Center,<br />

it w<strong>as</strong> quite e<strong>as</strong>y to put his name, along with his wife, Lynn, forward <strong>as</strong><br />

the 2011 honorary chairs,” E<strong>as</strong>on said.<br />

For the p<strong>as</strong>t 27 <strong>years</strong>, Evans h<strong>as</strong> served on the faculty of the<br />

University of Mississippi Medical Center in both pediatrics and neurology.<br />

For 22 of those <strong>years</strong>, Evans led the Department of Pediatrics<br />

and served <strong>as</strong> medical director of the Blair E. Batson Hospital for<br />

Children, Mississippi’s only children’s hospital.<br />

His list of accomplishments during that time shows that he<br />

w<strong>as</strong> a man with a mission: developing new pediatric programs,<br />

recruiting subspecialists and promoting multimillion-dollar<br />

building projects to provide comprehensive care for children in<br />

the state, including a surgical suite, the Eli Manning Children’s<br />

Clinics and the current pediatric emergency department<br />

construction.<br />

He led all those efforts while still seeing patients in the<br />

clinic.<br />

Evans’ motivation w<strong>as</strong> a desire to provide Mississippi’s<br />

children with the best health care available right here at<br />

home. He graciously acknowledges the help of countless<br />

volunteers and donors, but he w<strong>as</strong> often the face of Batson<br />

Hospital during this critical growth period.<br />

Borrowing from his artistic talents, Evans’ satisfaction<br />

comes from turning a vision into a reality.<br />

“I like to make things. To me, that w<strong>as</strong> the most<br />

fun, to seize the opportunities to grow something for<br />

the state,” Evans said. “We don’t want our children to<br />

have to leave the state to get their care.”<br />

a 1973 graduate of Vanderbilt University<br />

Medical School, Evans completed an internship at<br />

Children’s Orthopedic Hospital and Medical Center<br />

in Seattle. He spent two <strong>years</strong> in the<br />

U.S. Naval Medical Corps and returned<br />

to Vanderbilt for postgraduate training in<br />

pediatrics and neurology.<br />

He joined UMMC in 1983, and five<br />

<strong>years</strong> later, he w<strong>as</strong> appointed the second chair<br />

of the Department of Pediatrics, following Dr.<br />

Blair E. Batson, whom Evans calls a mentor and<br />

friend.<br />

“Dr. Batson taught me. He and I have a great<br />

relationship,” he said.<br />

With his appointment <strong>as</strong> chair, Evans requested<br />

that a new fundraising organization for the hospital be<br />

formed, Friends of Children’s Hospital. The organization<br />

h<strong>as</strong> contributed more than $6.8 million to the<br />

hospital since its inception.<br />

Suzan Thames, one of the first <strong>members</strong> of the Friends Board, re<strong>members</strong><br />

when Evans <strong>as</strong>ked her to help establish and to lead the fundraising group. She said<br />

she had no idea how ambitious his plans were for the hospital.<br />

“He just kept plugging and plugging and said we could do it. His whole spirit,<br />

his whole attitude w<strong>as</strong> we could do it. He made me a believer,” she said. “He set<br />

the bar for us, and we intended to meet every <strong>as</strong>piration.”<br />

through communIty Involvement and coalitions, the physical<br />

expansion of Batson Hospital began to take shape. Evans brought together the<br />

groups who wanted to help achieve the goal of a stand-alone children’s hospital<br />

—the Junior League of Jackson, the Ronald McDonald House, Candlelighters and<br />

the Children’s Miracle Network.<br />

The Junior League raised the funds to create the Mississippi Children’s Cancer<br />

Clinic in 1991. Around that time, Evans promoted the idea that floors needed to<br />

be added to the top of the cancer clinic. The five floors were completed in 1997<br />

and became the Batson Hospital. Another two floors were added in 2004 for the<br />

pediatric surgery programs.<br />

With construction projects in the works, Evans began adding to the<br />

department’s faculty, hiring pediatric specialists and working with community<br />

pediatricians to build relationships. In 1989, the pediatrics department had 19<br />

physicians; currently, 80 physicians work in the department.<br />

“We’re very fortunate to bring back the best and the brightest to take care of<br />

our children,” Evans said.<br />

One of the faculty <strong>members</strong> who joined the department during the<br />

growth w<strong>as</strong> Dr. James Keeton, vice chancellor for health affairs at UMMC.<br />

He w<strong>as</strong> a pediatric urologist under Evans.<br />

“For several <strong>years</strong>, I w<strong>as</strong> Dr. Keeton’s boss,” Evans said with a smile.<br />

Keeton said he became very close to Evans, helping him build the<br />

pediatric surgery program and traveling with him around the state to<br />

visit community pediatricians.<br />

“Bev’s No. 1 accomplishment besides improving facilities, which<br />

he did, w<strong>as</strong> to incre<strong>as</strong>e the number of general pediatricians in the<br />

state. He moved pediatric care up to an incredibly high level. That<br />

is a huge legacy,” Keeton said.<br />

evans adopted Batson’s motto of “children aren’t just<br />

small adults.” That guiding philosophy is behind the work of<br />

ensuring the hospital h<strong>as</strong> modern, state-of-the art equipment<br />

and facilities tailored especially for children.<br />

Evans said his wife Lynn is his biggest supporter.<br />

“Without her, I would not have been able to do what I did,”<br />

he said.<br />

A writer and frequent columnist, Lynn Evans is<br />

a health-care activist and an outspoken advocate for<br />

the health needs of Mississippi’s children. She said<br />

her husband wanted the hospital to belong to the<br />

community and serve <strong>as</strong> a source of pride in the<br />

state. He also wanted a hospital that takes care of<br />

all children, no matter whom they are or where<br />

they live.<br />

“When he h<strong>as</strong> a vision, not only can he see<br />

where he needs to go but he’s very good at<br />

planning how to get there,” Lynn Evans said.<br />

“When we first came here people didn’t<br />

realize the importance of getting specialty<br />

care for children.<br />

Now we have a<br />

community who<br />

knows where<br />

Children’s Hospital<br />

is and wants to<br />

support it. That w<strong>as</strong><br />

really his vision.”<br />

Lynn Evans said<br />

relinquishing his duties<br />

<strong>as</strong> chair won’t slow<br />

Evans down. He likes to build furniture, make wooden toys for their grandson and<br />

travel. “This is a man who is rarely still,” she said.<br />

evans, who h<strong>as</strong> been painting since he w<strong>as</strong> a child, regularly donates<br />

paintings for charity art auctions. One hundred percent of the proceeds from the<br />

sale of these pieces benefit the charities. Evans drew the artwork featured on the<br />

T<strong>as</strong>te of the U shirts and he donated the original painting for auction at T<strong>as</strong>te.<br />

Creating something for others to enjoy h<strong>as</strong> been Evans’ inspiration. Now, he<br />

said, it’s someone else’s turn to lead the Department of Pediatrics into the next<br />

ph<strong>as</strong>e of growth into academic and research programs.<br />

Evans is grateful for every donor and volunteer who made Batson Hospital what<br />

it is today. From the chicken dinners to the 5-mile walks, they all matter to him.<br />

“When you give of your time and efforts and money, you want<br />

to know it made a difference. What they did made<br />

a difference,” he said.<br />

Dr. Bev Evans and wife Lynn<br />

You’re Invited!<br />

The 2011 T<strong>as</strong>te of the U is scheduled from<br />

7-10 p.m. on Saturday, Feb. 19, at the Jackson<br />

Medical Mall Thad Cochran Center. UMMC<br />

employees prepare their best dishes for<br />

party-goers to sample and celebrity judges pick<br />

winners in various categories.<br />

This year’s judges are IHL Commissioner Hank Bounds, Chef<br />

Luis Bruno, Hinds County BancorpSouth President Tommy Darnell,<br />

Mayor Harvey Johnson, first-ever M<strong>as</strong>terChef winner Whitney Miller,<br />

and Chef Chan Patterson. Items will be up for bid in a silent auction<br />

and music will be provided by Hunter Gibson and the Gators.<br />

UMMC Alliance will be giving away window decals, selling<br />

T<strong>as</strong>te tickets, T-shirts and a $1 chance for on-campus parking or<br />

free parking for a year. Alliance <strong>members</strong> will have items for sale<br />

at tables located in the breezeway between the old and new<br />

hospital and next to the ATMs at the entrance to McDonald’s<br />

from 11 a.m.-1 p.m. on Feb. 11 and 18.<br />

T<strong>as</strong>te tickets are $25 for general admission, $<strong>15</strong> for<br />

students and $5 for children under the age of 12.<br />

Reserve tickets now by calling 5-1133.<br />

February 7, 2011 | CENTERVIEW<br />

5<br />

CENTERPIECE


6<br />

CENTERVIEW<br />

ON ON the the Move...<br />

Move...<br />

Improved teamwork drives Information Systems to medical mall<br />

by Bruce Coleman<br />

A<br />

s part of the University of Mississippi Medical Center’s long-range<br />

transition to make more clinical operations available on its main<br />

campus, Division of Information Systems staff have relocated to<br />

the Jackson Medical Mall That Cochran Center.<br />

In fact, the majority of<br />

the DIS workforce – close<br />

to 200 employees – moved<br />

l<strong>as</strong>t weekend to what is<br />

now a virtual “command<br />

center” for information<br />

systems in the northern-most<br />

section of the medical mall behind<br />

the UMMC Cancer Institute. Four large<br />

and four medium-sized conference rooms<br />

and six small meeting are<strong>as</strong> surround individual<br />

employee cubicles in the mammoth 36,500-square-foot space that w<strong>as</strong> once<br />

the Woolco Department Store.<br />

The move represents the completion of a career circle for one DIS employee,<br />

whose first job in high school w<strong>as</strong> <strong>as</strong> a sales clerk in the automotive<br />

division of Woolco some 35 <strong>years</strong> ago.<br />

“She told me her first job w<strong>as</strong> in that space, and her l<strong>as</strong>t job will be in<br />

that space,” said Charlie Enicks, UMMC chief information officer, with a<br />

laugh. He said the relocation represents an opportunity<br />

for the division to<br />

CENTERVIEW | February 7, 2011<br />

become more cohesive, allowing for improved internal communication and<br />

customer service.<br />

“We’re so spread out, we have people in buildings everywhere,” Enicks<br />

said before the move. “We wanted to be more together, but there w<strong>as</strong>n’t that<br />

kind of space available on campus.<br />

“This provides really great space relatively close to campus.”<br />

DIS personnel who have moved to the mall include the applications<br />

group, information security, administrative functions, most of the technical<br />

staff and all of the consulting staff. Enicks said the LINC team will relocate<br />

to the mall from the Alumni House once that project goes live this summer.<br />

Otherwise, the only DIS staff remaining on the main campus will be the<br />

operators in the computer room, desktop support personnel central to the<br />

Service Desk and IT support analysts already embedded in departments.<br />

Staff aren’t the only Division of Information Systems<br />

resources on the move.<br />

This spring, the division’s primary application server will be relocated to<br />

the new Data Center in the Mississippi State Institutions of Higher Learning<br />

building off Lakeland Drive.<br />

Enicks said the move w<strong>as</strong> necessitated to “provide redundancy for missioncontrol<br />

systems” and to house the new LINC and Epic technology.<br />

Aaron Champion, is on the DIS MAC<br />

(Move, Add, Changes) Team.<br />

Floor plan of the new DIS offices<br />

at the Jackson Medical Mall<br />

“There will still be a lot of support on campus,” Enicks said.<br />

“Our goal is to not degrade support levels during the move and then<br />

continue to improve the way we deliver service.<br />

“Our customers should not see a difference.”<br />

Logistics represents the only real wrinkle to the move, but<br />

Enicks said the Department of Physical Facilities is working with<br />

DIS to ensure ways for employees to quickly get to campus when<br />

needed.<br />

“My expectation is our customer service won’t be hindered,”<br />

he said. “Walking from one of the L Buildings on Lakeland to the<br />

hospital takes just <strong>as</strong> long <strong>as</strong> driving from the mall.”<br />

Enicks is no stranger to being housed away from the main cam-<br />

Over the l<strong>as</strong>t few weeks, the Department of Human Resources at the<br />

University of Mississippi Medical Center h<strong>as</strong> come to resemble an old high<br />

school buddy: You may not see him <strong>as</strong> often <strong>as</strong> you used to, but he’s always<br />

available whenever you call.<br />

The continued focus on customer service that h<strong>as</strong> become a priority<br />

for the department over the p<strong>as</strong>t year h<strong>as</strong>n’t<br />

gone away since many of its offices relocated<br />

to the old student housing apartments Jan. 10.<br />

If anything, the move provides an opportunity<br />

for Medical Center employees to become<br />

more familiar with the electronic services HR<br />

provides, according to Scott Stanford, director of<br />

compensation and benefits.<br />

“We want to make sure we are providing the<br />

top service every employee can receive, whether<br />

high-touch or high-tech,” said Stanford. “We’ve<br />

made strides toward that and we’re pushing to<br />

get better.”<br />

The high-tech portion of that equation can be found e<strong>as</strong>ily on the UMMC<br />

Intranet – where employees can access “My UMMC Employee Self-Service”<br />

under “Hot Spots” – or on the Internet, where employees can select the “My<br />

UMMC” icon on the top right-hand corner of umc.edu. And <strong>as</strong> always, HR<br />

representatives are available by telephone.<br />

pus: he said a similar relocation had taken place at an institution<br />

where he had worked previously.<br />

“It turned out to be a great thing, because the bulk of our group<br />

w<strong>as</strong> together,” he said. “We even had customers come to us, because<br />

they liked the change of scenery.<br />

“We have an eye towards having the same thing<br />

happen here.”<br />

Which means upheaval sometimes can be a good thing.<br />

“It’s an exciting time for DIS,” he said. “We have been<br />

steadily improving our services and applications. We look<br />

forward to the improved teamwork our new digs<br />

will afford us.”<br />

HR departments retain customer service focus throughout relocation<br />

“We want to make sure we are<br />

providing the top service every<br />

employee can receive, whether<br />

high-touch or high-tech.”<br />

But if an employee really wants to visit with an HR representative<br />

one-on-one, the opportunity h<strong>as</strong>n’t gone away. It’s just been relocated<br />

to a different space.<br />

HR Benefits, HR Leave Processing, HR Background Verification and HR<br />

In-processing all have found new homes in the old apartments. Other HR<br />

services, including HR Fingerprinting (R102A) and<br />

HR International Services (R105), have relocated to<br />

the first floor of the Research Wing. HR Employee<br />

Relations and the Office of the Chief Human<br />

Resources Officer remain in their same locations.<br />

An HR General Benefits Office is available in<br />

R105 for employees who wish to pick up and drop<br />

off forms related to various HR processes.<br />

Although the bulk of the Benefits Office may be<br />

out of sight, Stanford intends to keep it on the<br />

forefront of UMMC employees’ minds.<br />

“We have a lot of information and services available<br />

online, and we’re in the process of upgrading our HR webpages,” he said.<br />

“Employee self-service will provide enhanced access to employees online in July.<br />

“But just because there’s a lot of high-tech options out there, employees<br />

need to know all they have to do is pick up the phone if they have any questions<br />

or want to be walked through anything they see online. We’re going to give the<br />

best service we can in whatever format people want to use us.”<br />

— Scott Stanford<br />

February 7, 2011 | CENTERVIEW<br />

7<br />

CENTERVIEW


ConTInUED FroM FronT PagE Ò<br />

After 1.7 million miles, 13,000 patients, <strong>AirCare</strong> logs perfect safety record<br />

“It’s a brother-sister thing,” says Bo Sullivan, flight nurse.<br />

“Or a mama-son thing,” replies Jamie Miller, newborn transport nurse.<br />

They’ve been together on so many flights, they’ve lost count.<br />

“We were young when we all started,” says Cathy Delaney, newborn transport<br />

nurse. “Now all of us have to have reading gl<strong>as</strong>ses.”<br />

“I used to jump off the helicopter. Now I sit on the edge and climb down,” says<br />

Miller.<br />

“Reading gl<strong>as</strong>ses have become part of your essential gear,” says flight nurse and<br />

paramedic Todd Perry.<br />

This foursome is part of a <strong>crew</strong> that includes 11 RNs, 12 paramedics, eight pilots<br />

and four mechanics. One helicopter (the newest) is b<strong>as</strong>ed here; a second, b<strong>as</strong>ed in<br />

Meridian, w<strong>as</strong> added in 2009.<br />

IN <strong>15</strong> <strong>years</strong>, the <strong>AirCare</strong> <strong>crew</strong> h<strong>as</strong> flown more than 1.7 million miles and<br />

transported more than 13,000 patients with a perfect safety record.<br />

The two choppers are the only emergency helicopters in the state that are<br />

instrument rated, meaning they can fly in almost any weather except dense fog,<br />

tornadic winds and ice.<br />

That can make flying interesting. The <strong>crew</strong> agrees you don’t have to love to fly to<br />

do the job. You just have to do it.<br />

Perry is an aviation enthusi<strong>as</strong>t and h<strong>as</strong> a fixed- wing license. The Medical Center’s<br />

original helicopter, LifeStar, (in service from 1983 through 1990) picked up his<br />

father when he sustained a head injury.<br />

“I w<strong>as</strong> a child, but I remember <strong>as</strong>king someone what you would have to do to<br />

get a job on a helicopter,” he said. “I’ve always wanted to fly.”<br />

Delaney, on the other hand, almost quit her job in newborn transport when she<br />

got her orders to be part of the helicopter service.<br />

“I w<strong>as</strong> terrified. I w<strong>as</strong> hyperventilating during the first trip to pick up a patient.”<br />

She had been a nurse in the newborn intensive care unit and joined the ground<br />

ambulance newborn transport team in 1993. Three <strong>years</strong> later, she w<strong>as</strong> a reluctant<br />

member of the <strong>AirCare</strong> <strong>crew</strong>.<br />

She got over her fear. Now she says she loves every<br />

minute of it. Wouldn’t do anything else.<br />

“I just developed a lot of camaraderie with my<br />

fellow <strong>crew</strong> <strong>members</strong> . . . and the pilots. My life is in<br />

their hands, and I trust them.”<br />

The nurses and paramedics may be the people<br />

the patients remember most vividly, but after all, air<br />

transport would not exist without specially trained<br />

helicopter pilots. And they do more than just fly.<br />

“The pilots will get dirty with you,” says Perry.<br />

“After they land the copter at a hospital, they’re right<br />

there with us with the patient, holding bags, handing us<br />

gear, holding lights. They’re a wealth of help.”<br />

sullIvaN, a lieutenant colonel in the Air<br />

National Guard, describes his colleagues and himself<br />

<strong>as</strong> “type A” personality types – focused, driven and<br />

having the ability to “adapt, adjust and improvise.”<br />

“You never know what you’ll find at the destination,”<br />

he said. “Often it’s not what you expected at all—like<br />

going after a baby and having to resuscitate an adult <strong>as</strong><br />

well.”<br />

“We all have a little McGyver in us,” said Perry, referring to the popular<br />

television character who evades death and cat<strong>as</strong>trophe with a Swiss army knife<br />

and duct tape.<br />

Miller is especially adept at repairing malfunctioning machines in the air.<br />

“We don’t fly with a mechanic, and I’m pretty good with tools.”<br />

This high-intensity, adrenaline-pumping job isn’t for everyone, but it’s not<br />

without its rewards.<br />

“There’s just nothing like knowing you had something to do with saving a<br />

person’s life,” Delaney said.<br />

aNd the blue juMp suIts, regulation attire for the <strong>crew</strong>, are<br />

becoming very well recognized around the state. The excitement generated<br />

by an <strong>AirCare</strong> landing in a rural community makes the <strong>crew</strong> minor<br />

celebrities.<br />

“I think we’ve become pretty good amb<strong>as</strong>sadors for the University,” said Perry.<br />

The <strong>crew</strong> gets a lot of positive reinforcement from the reactions of the hospital<br />

staff and ground <strong>crew</strong>s when they arrive.<br />

“It’s usually, ‘Thank God you’re here,’ ” Perry said.<br />

Miller said one nurse in a rural hospital, relieved that her patient w<strong>as</strong> leaving in<br />

the hands of newborn specialists, told her, “I like your front, but I like your behind<br />

a lot better.”<br />

Donna Norris, chief flight nurse and director of <strong>AirCare</strong>, expects and gets the<br />

best from her <strong>crew</strong>. She’s been with <strong>AirCare</strong> since 1997, and now she’s the department<br />

head, rarely getting the opportunity to go up now.<br />

“I do miss that,” she said.<br />

Being a comfort and help to people in dire need is what drives most emergency<br />

responders, including flight <strong>crew</strong>s.<br />

“I held a man’s hand and talked with him all the way back from south<br />

Mississippi on one flight,” Norris said. “He had a horrific facial injury and w<strong>as</strong><br />

terrified. When you get to help people in situations like that, there’s no higher<br />

job satisfaction.”<br />

The Flying Trauma Center<br />

The new <strong>AirCare</strong> helicopter is 43 feet long, shorter than the previous one at 52 feet, but with a much roomier interior. It<br />

e<strong>as</strong>ily holds one pilot, three medical personnel and two patients at one time (The normal configuration is one pilot, two<br />

medical personnel and one patient).<br />

“This means we can take a physician with us if necessary,” said Donna Norris, <strong>AirCare</strong> director. “There are some things nurses<br />

and paramedics cannot do, such <strong>as</strong> insert chest tubes, so if we know we’re going to have that to do, we can take an ER doc with us.”<br />

The new copter travels at 125 miles per hour and holds about 230 gallons of fuel. It h<strong>as</strong> a carrying range of three hours,<br />

or 450 miles. It can go from Jackson to the Gulf Co<strong>as</strong>t in 55 minutes.<br />

According to Capt. Paul Reihle, Aircare pilot, it h<strong>as</strong> the most advanced aviation technology available, including full instrumentation<br />

for flying in most visibility-reducing conditions.<br />

“It practically flies itself,” he said.<br />

It’s not just a f<strong>as</strong>t helicopter, said flight nurse Paul Boackle.<br />

“We bring a level of care to other parts of Mississippi that may not be available there,” he said. “We take them the<br />

University’s ICU, the trauma center and the neonatal intensive care unit.”<br />

Norris says part of the flying trauma center is the ability to take blood with them for transports.<br />

“You can’t deplete a rural hospital’s supply,” she said. “In that sense, we’re taking the blood bank to the patient. Few air<br />

emergency services can do that.”<br />

Anniversary reception<br />

<strong>AirCare</strong> will celebrate its <strong>15</strong>th anniversary<br />

with a reception on the flight deck from<br />

1-3 p.m. on Tuesday, Feb. <strong>15</strong>. Attendees<br />

can enter their names for a chance to fly<br />

with the <strong>crew</strong> around the campus and<br />

downtown Jackson.<br />

February 7, 2011 | CEnTErVIEW<br />

3<br />

CEnTErVIEW


8<br />

CENTERVIEW<br />

EARLY HELLP by Jack Mazurak<br />

A recently rele<strong>as</strong>ed University of Mississippi Medical Center study of 190<br />

pregnant women with HELLP Syndrome, a severe form of preeclampsia, further<br />

underscores the effectiveness of a locally formulated treatment called the Mississippi<br />

Protocol.<br />

“What this paper shows is that by identifying mothers who are moving toward<br />

HELLP and starting the protocol early on – starting steroids and controlling systolic<br />

blood pressure – helps to speed the mother’s recovery. It slows and can stop the<br />

Co-authors on a study of UMMC patients with HEllP Syndrome are, from left,<br />

ob/gyn fellow Dr. Justin Brewer, clinical research <strong>as</strong>sistant Pam Blake and Dr. Jim Martin,<br />

professor of obstetrics and gynecology and the study’s principal investigator.<br />

dise<strong>as</strong>e progression,” said Dr. Jim Martin, professor of obstetrics-gynecology and the<br />

study’s principal investigator.<br />

HELLP Syndrome is an acronym for the symptoms defining it – hemolysis, or the<br />

breaking down of red blood cells, elevated liver enzymes and low blood platelet count.<br />

While it causes few maternal deaths in developed countries, it can disrupt renal function,<br />

cause liver hematom<strong>as</strong> or hemorrhages, strokes and cardiov<strong>as</strong>cular problems.<br />

OF the 190 wOMeN studied from 2000-07, Martin and his team saw no<br />

maternal deaths, strokes or hemorrhages develop. Only two women suffered cardiov<strong>as</strong>cular<br />

complications.<br />

Of 163 patients who were below cl<strong>as</strong>s 1 status in HELLP Syndrome when doctors<br />

began the protocol, only 39 women – 24 percent – progressed to cl<strong>as</strong>s 1. Only<br />

18.2 percent of cl<strong>as</strong>s 1 and 2.4 percent of the less-acute cl<strong>as</strong>s 2 patients subsequently<br />

developed major maternal morbidity.<br />

The journal “Hypertension in Pregnancy” rele<strong>as</strong>ed an online abstract of the<br />

study in January. Print publication is expected this spring.<br />

“This is the first study to show that using such a protocol, if initiated early enough<br />

in the dise<strong>as</strong>e process, can slow down dise<strong>as</strong>e and minimize excess morbidity,” said<br />

Martin, director of maternal-fetal medicine. “The protocol doesn’t change the fact that<br />

the patient came in with HELLP. It won’t reverse it, but it will slow or stop it.”<br />

Traditionally doctors give preeclamptic mothers corticosteroids, such <strong>as</strong> Decadron,<br />

on the baby’s behalf. Steroids speed fetal lung development and allow an earlier<br />

delivery. Once delivered, preeclampsia usually subsides.<br />

CEnTErVIEW | February 7, 2011<br />

Martin and his team developed the Mississippi Protocol throughout the<br />

1990s. When they realized the effect of steroids on the mother – slowing and<br />

sometimes stopping the advance of HELLP – they made it a key <strong>as</strong>pect of their<br />

protocol.<br />

the MIssIssIppI prOtOCOl is still considered experimental, not the<br />

standard of care but certainly within it, Martin said.<br />

“Not everybody in the profession uses it because there’s been no large, randomized<br />

controlled study that proves it effective,” he said. “Still,<br />

we’ve been down this treatment road so long now, with such<br />

good results, I wouldn’t want to expose those moms to anything<br />

but.”<br />

The National Heart, Lung and Blood Institute decided<br />

against funding such a study that Martin and his team proposed<br />

in the late 1990s.<br />

“A large randomized study would be a tremendous undertaking<br />

and quite expensive,” Martin said. “We had 26 centers<br />

across the country involved and an independent data-monitoring<br />

center and a proposed 1,500 patients.”<br />

The somewhat rare nature of HELLP and that it’s often misdiagnosed<br />

further complicates prospects for a nationwide study.<br />

UMMC sees 30-45 HELLP patients annually, more than average<br />

for hospitals because Mississippi’s population is the nation’s<br />

unhealthiest. And with UMMC’s expertise in preeclampsia and<br />

its standing <strong>as</strong> the state’s only academic health science center,<br />

many preeclamptic mothers get referred to the Medical Center<br />

from elsewhere in the state.<br />

the COMpleted study of 190 women w<strong>as</strong> funded by<br />

Department of Obstetrics and Gynecology revenue. Co-authors<br />

include Dr. Michelle Owens, Dr. Sharon Keiser, Dr. Marc<br />

Parrish, Dr. Kiran Tam Tam and Dr. Justin Brewer. Co-authors<br />

Julie Cushman and Pam Blake, clinical research coordinator,<br />

along with Warren May, professor in the Center of Biostatistics and Bioinformatics,<br />

<strong>as</strong>sisted with gathering and managing the study’s data.<br />

The next step, Martin said, and one which Owens is already working on, is<br />

figuring out just why the steroids work for the mothers.<br />

•<br />

•<br />

•<br />

•<br />

•<br />

•<br />

Study indicates Mississippi Protocol<br />

effective in treating preeclamptic women<br />

Dr. James Martin and his team developed the Mississippi Protocol, a<br />

treatment course for HELLP Syndrome, throughout the 1990s. Its<br />

precepts are:<br />

Early identification of preeclamptic women who may be developing<br />

HELLP Syndrome;<br />

Administer corticosteroids quickly if there’s epig<strong>as</strong>tric pain, eclampsia<br />

or rapid HELLP progression;<br />

If not, monitor platelet counts and lactic dehydrogen<strong>as</strong>e (LDH) and<br />

<strong>as</strong>partate aminotransfer<strong>as</strong>e (AST) levels;<br />

Monitor systolic blood pressure, treat with antihypertensive drugs<br />

if above 160; and<br />

Administer corticosteroids with decre<strong>as</strong>es in platelet count<br />

and LDH or incre<strong>as</strong>es in AST.

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