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PC Form:Warranty Statement - Glen Dimplex Deutschland GmbH

PC Form:Warranty Statement - Glen Dimplex Deutschland GmbH

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<strong>PC</strong> <strong>Form</strong>:<strong>Warranty</strong> <strong>Statement</strong><br />

Service partner:<br />

Tax number:<br />

Street:<br />

Postal code / town:<br />

<strong>Glen</strong> <strong>Dimplex</strong> <strong>Deutschland</strong> <strong>GmbH</strong><br />

Business Division KVS<br />

After-Sales Service<br />

Am Goldenen Feld 18<br />

95326 Kulmbach, Germany<br />

Device data:<br />

Type<br />

Purchased on:<br />

Component causing the fault:<br />

Component description:<br />

Q codes GDD: (as per appendix)<br />

c_article_type_of_fault<br />

A<br />

Description of fault / work performed:<br />

Repair costs:<br />

Costs for labour acc. to service contract<br />

Kilometres driven acc. to service contract<br />

Delivery date:<br />

Manuf./Serv. No.:<br />

Order No. / ID No.:<br />

c_article_faulty_component_desc<br />

B<br />

Supplier:<br />

KI<br />

Contact person:<br />

Service partner No.: Receipt No.:<br />

Phone/Fax:<br />

Customer / system location:<br />

Stand 04.10.2007 w w w . k v s - k l i m a t e c h n i k . d e © <strong>Glen</strong> <strong>Dimplex</strong> <strong>Deutschland</strong> <strong>GmbH</strong><br />

Abrechnung Gewährleistung_08_2007_en.doc Änderung und Irrtum vorbehalten.<br />

WEEE-Reg.-Nr. DE 26295273<br />

Street:<br />

Postal code / town:<br />

Phone home / work:<br />

Date:<br />

Customer complaint:<br />

Production date (PD):<br />

Comments:<br />

c_article_faulty_component_measure<br />

M<br />

Start-up date:<br />

Date of claim:<br />

c_article_fault_code<br />

Material used Order No. / ID No.: Quantity Price per unit Total price<br />

Internal check note: Department Date Reference<br />

All required safety and cooling system tests were performed after completion of the repair work.<br />

Internal job reference<br />

GDD<br />

Subtotal<br />

+ % turnover tax. (VAT)<br />

Date Signature, service technician Date Time Signature, customer<br />

(Confirming warranty repair work)<br />

Total<br />

C


<strong>PC</strong> - <strong>Form</strong>: <strong>Warranty</strong> <strong>Statement</strong><br />

Appendix: Q codes GDD:<br />

c_article_type_of_fault<br />

A001 (System fault, operation)<br />

A002 (System fault, start-up)<br />

A003 (System fault, mounting)<br />

A004 (System fault, periphery)<br />

A005 (Wrong component)<br />

A006 (Faulty component, electrical)<br />

A007 (Faulty component, leakage)<br />

A008 (Faulty component, mechanical)<br />

A009 (Flow rate too high/low)<br />

A010 (Noise)<br />

A011 (<strong>Form</strong>ation of condensate)<br />

A012 (Construction error)<br />

A013 (Leakage, soldering joint)<br />

A014 (Leakage, other)<br />

A015 (Leakage, pipe unions)<br />

A016 (Power shortage)<br />

A017 (Mounting error (EF), electrical)<br />

A018 (Mounting error (EF), mechanical)<br />

A019 (Cannot be assigned)<br />

A020 (Surface defect)<br />

A021 (Software error)<br />

A022 (Special error)<br />

A023 (Temperature error)<br />

A024 (Transport)<br />

c_article_faulty_component_d<br />

esc<br />

B001 (Adapter)<br />

B002 (Connection)<br />

B003 (Fittings)<br />

B004 (Kit)<br />

B005 (Operator control)<br />

B006 (Fastening elements)<br />

B007 (Container)<br />

B008 (Bypass)<br />

B009 (Damper)<br />

B010 (Seal)<br />

B011 (Display)<br />

B012 (Electronics)<br />

B013 (Remote control)<br />

B014 (Filter)<br />

B015 (Filter, air)<br />

B016 (Filter, dirt trap)<br />

B017 (Frequency converter)<br />

B018 (Sensor, cold water outlet)<br />

B019 (Sensor, cold water inlet)<br />

B020 (Sensor, cooling water outlet)<br />

B021 (Sensor, cooling water inlet)<br />

B022 (Sensor PT 100 ESH)<br />

B023 (Sensor, other)<br />

B024 (Sensor, cylinder)<br />

B025 (Sensor, external temperature)<br />

B026 (Sensor, floor temperature)<br />

B027 (Sensor, cooling temperature)<br />

B028 (Sensor, return flow temperature)<br />

B029 (Sensor, flow temperature)<br />

B030 (Sensor, hot water)<br />

B031 (Casing component)<br />

B032 (Device)<br />

B033 (Group control unit)<br />

B034 (Hot gas bypass)<br />

B035 (Radiator (immersion heater))<br />

B036 (Radiator DHD)<br />

B037 (Radiator ESH)<br />

B038 (Radiator, other)<br />

B039 (Heating (oil sump heating))<br />

B040 (Heating (supplementary heating))<br />

B041 (Cable)<br />

B042 (Stove tiles)<br />

B043 (Refrigerant)<br />

B044 (Capillary)<br />

B045 (Flap)<br />

B046 (Terminal)<br />

B047 (Compact manifold)<br />

B048 (Condenser (starting))<br />

B049 (Condenser (other))<br />

B050 (Coupling)<br />

B051 (Lamp)<br />

B052 (Light barrier)<br />

B053 (Fan)<br />

B054 (Marble plate)<br />

B055 (Installation instructions)<br />

B056 (Motor, other)<br />

B057 (Motor, actuator)<br />

B058 (Protective motor switch)<br />

B059 (Cannot be assigned)<br />

B060 (Potentiometer)<br />

B061 (Pressure switch, defrost)<br />

B062 (Pressure switch, high pressure)<br />

B063 (Pressure switch, fan)<br />

B064 (Pressure switch, low pressure)<br />

B065 (Pressure switch, other)<br />

B066 (Pump AL circuit)<br />

B067 (Pump, well)<br />

B068 (Pump, CU circuits)<br />

B069 (Pump, condensate)<br />

B070 (Pump, secondary)<br />

B071 (Pump, brine)<br />

B072 (Pump, other)<br />

B073 (Pump, circulating)<br />

B074 (Pump, evaporator (primary))<br />

B075 (Controller, water temperature)<br />

B076 (Controller, operating thermostat)<br />

B077 (Controller, floor temperature)<br />

B078 (Controller, speed)<br />

B079 (Controller, MED main electronics)<br />

B080 (Controller, Riedel main electronics)<br />

B081 (Controller, cooling)<br />

B082 (Controller, cooling water)<br />

B083 (Controller, charge ESH, electronic)<br />

B084 (Controller, charge ESH, thermomechanical)<br />

B085 (Controller, charge UFH)<br />

B086 (Controller, room temperature, internal)<br />

B087 (Controller, room temperature, wall)<br />

B088 (Controller, other)<br />

B089 (Controller, thermostat)<br />

B090 (Controller, heat pump)<br />

B091 (Controller, hot water)<br />

B092 (Controller, central ventilation)<br />

B093 (Controller, central control unit)<br />

B094 (Relay (starting))<br />

B095 (Relay (thermo relay))<br />

B096 (Relay, load shedding)<br />

B097 (Relay, other)<br />

B098 (Relay, time)<br />

B099 (Repair kit)<br />

B100 (Pipe, evacuation nozzle)<br />

B101 (Pipe, fill nozzle)<br />

B102 (Pipe/hose (oil equalisation line))<br />

B103 (Pipe/hose, refrigerating circuit)<br />

B104 (Pipe/hose, water circuit)<br />

B105 (Soft starter)<br />

B106 (Control element)<br />

B107 (Switch (flow))<br />

B108 (Switch (other), no operator controls)<br />

B109 (Switch box)<br />

B110 (Inspection window)<br />

B111 (Contactor)<br />

B112 (Sensor (flow))<br />

B113 (Sensor (air detection))<br />

B114 (Sensor (other))<br />

B115 (Fuse)<br />

B116 (Screen)<br />

B117 (Brine manifold)<br />

B118 (Special accessory)<br />

B119 (Tank, buffer)<br />

B120 (Cylinder, hot water)<br />

B121 (Plug)<br />

B122 (Bricks)<br />

B123 (Flow safeguard unit (FSU))<br />

B124 (Cylinder)<br />

B125 (Cylinder heating)<br />

B126 (Temperature safety switch-off, heating)<br />

B127 (Temperature safety switch-off, fan)<br />

B128 (Temperature safety switch-off, PUP)<br />

B129 (Temperature safety switch-off, other)<br />

B130 (Temperature safety switch-off, external<br />

compressor)<br />

B131 (Temperature safety switch-off, internal<br />

compressor)<br />

B132 (Temperature safety switch-off, water)<br />

B133 (Transformer)<br />

B134 (Dryer)<br />

B135 (Turbine)<br />

B136 (Timer)<br />

B137 (Valve (four-way))<br />

B138 (Valve (shutoff))<br />

B139 (Valve (expansion))<br />

B140 (Valve (magnet))<br />

B141 (Valve (check))<br />

B142 (Valve (Schrader))<br />

B143 (Valve (other))<br />

B144 (Valve (overflow))<br />

B145 (Valve (ball))<br />

B146 (Evaporator)<br />

B147 (Compressor)<br />

B148 (Liquefier)<br />

B149 (Liquefier protective grid)<br />

B150 (Thermal insulation)<br />

B151 (Hot water outlet)<br />

B152 (Resistance)<br />

B153 (Strain relief)<br />

c_article_faulty_compone<br />

nt_measure<br />

M001 (System fault, detected)<br />

M002 (Component installed)<br />

M003 (Component replaced)<br />

M004 (Component adjusted)<br />

M005 (Component repaired)<br />

M006 (Component sealed)<br />

M007 (Operating error corrected)<br />

M008 (Panels decoupled)<br />

M009 (Function test, no repair)<br />

M010 (Device exchanged)<br />

M011 (Radiator exchanged)<br />

M012 (Refrigerant refilled)<br />

M013 (No repair measure)<br />

M014 (EF system inspection)<br />

M015 (Joint bonded)<br />

M016 (Contact error corrected)<br />

M017 (Customer advice)<br />

M018 (Coating renewed)<br />

M019 (Soldering joint soldered)<br />

M020 (Insulation renewed (cold, heat))<br />

M021 (Cannot be assigned)<br />

M022 (Peripheral device exchanged)<br />

M023 (Cleaning)<br />

M024 (Sound optimised)<br />

M025 (Software update)<br />

M026 (Wiring error corrected)<br />

M027 (Pipe unions retightened)<br />

c_article_fault_code<br />

C001 (Defrosting)<br />

C002 (Starting current limiter)<br />

C003 (Wrong component)<br />

C004 (Missing component)<br />

C005 (Untight component)<br />

C006 (Faulty component, electrical)<br />

C007 (Faulty component, mechanical)<br />

C008 (Operator controls defective)<br />

C009 (Operating error)<br />

C010 (Fire damage)<br />

C011 (Incorrect documentation)<br />

C012 (Flow rate too high)<br />

C013 (Flow rate too low)<br />

C014 (Flow rate switch)<br />

C015 (Electricity)<br />

C016 (Incorrect evacuation)<br />

C017 (Error cannot be detected)<br />

C018 (Frequency converter)<br />

C019 (Frost damage)<br />

C020 (Sensor, external)<br />

C021 (Sensor, internal)<br />

C022 (Device replacement)<br />

C023 (Noise, general)<br />

C024 (Noise, during heating)<br />

C025 (Noise, during cooling)<br />

C026 (Noise, during charging ESH)<br />

C027 (Noise, during defrosting)<br />

C028 (Heating element)<br />

C029 (Heating, without function)<br />

C030 (Heating, too much)<br />

C031 (Heating, not enough)<br />

C032 (Insulation, cold)<br />

C033 (Refrigerating circuit defective)<br />

C034 (Joint defective)<br />

C035 (Compact manifold)<br />

C036 (<strong>Form</strong>ation of condensate)<br />

C037 (Condenser)<br />

C038 (Corrosion)<br />

C039 (Cooling, without function)<br />

C040 (Cooling, too much)<br />

C041 (Cooling, not enough)<br />

C042 (Faulty coating)<br />

C043 (Leakage, heating)<br />

C044 (Leakage, cold)<br />

C045 (Leakage, air conditioning EF)<br />

C046 (Leakage, brine)<br />

C047 (Leakage, other)<br />

C048 (Soldering joint defective)<br />

C049 (Fan)<br />

C050 (Cannot be assigned)<br />

C051 (Pressure switch)<br />

C052 (Pressure switch AEP)<br />

C053 (Pressure switch HDP)<br />

C054 (Pressure switch NDP)<br />

C055 (Problematic system)<br />

C056 (Pump, brine)<br />

C057 (Pump, circulating)<br />

C058 (R22)<br />

C059 (Regulation defective)<br />

C060 (Controller, other)<br />

C061 (Controller, thermostat)<br />

C062 (Controller, central ventilation)<br />

C063 (Relay, time)<br />

C064 (Soft starter)<br />

C065 (Software error)<br />

C066 (Special error)<br />

C067 (Temperature error)<br />

C068 (Temperature safety switch-off)<br />

C069 (Temperature safety switch-off, fan)<br />

C070 (Temperature safety switch-off, PUP)<br />

C071 (Temperature safety switch-off, external<br />

compressor)<br />

C072 (Temperature safety switch-off, internal<br />

compressor)<br />

C073 (Damage in transit)<br />

C074 (Conversion)<br />

C075 (Conversion 01)<br />

C076 (Conversion 02)<br />

C077 (Conversion 03)<br />

C078 (Valve (four-way))<br />

C079 (Valve (expansion))<br />

C080 (Electrical connection defective)<br />

C081 (Mechanical connection defective)<br />

C082 (Evaporator)<br />

C083 (Compressor)<br />

C084 (Thermal insulation)<br />

C085 (Water circuit defective)<br />

C086 (Water damage)<br />

C087 (Heat pump manager hardware controller)<br />

C088 (Heat pump manager software)<br />

C089 (Heat pump controller)<br />

Stand 04.10.2007 w w w . d i m p l e x . d e © <strong>Glen</strong> <strong>Dimplex</strong> <strong>Deutschland</strong> <strong>GmbH</strong><br />

Abrechnung Gewährleistung_08_2007_en.doc Änderung und Irrtum vorbehalten.<br />

WEEE-Reg.-Nr. DE 26295273

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