PC Form:Warranty Statement - Glen Dimplex Deutschland GmbH
PC Form:Warranty Statement - Glen Dimplex Deutschland GmbH
PC Form:Warranty Statement - Glen Dimplex Deutschland GmbH
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<strong>PC</strong> <strong>Form</strong>:<strong>Warranty</strong> <strong>Statement</strong><br />
Service partner:<br />
Tax number:<br />
Street:<br />
Postal code / town:<br />
<strong>Glen</strong> <strong>Dimplex</strong> <strong>Deutschland</strong> <strong>GmbH</strong><br />
Business Division KVS<br />
After-Sales Service<br />
Am Goldenen Feld 18<br />
95326 Kulmbach, Germany<br />
Device data:<br />
Type<br />
Purchased on:<br />
Component causing the fault:<br />
Component description:<br />
Q codes GDD: (as per appendix)<br />
c_article_type_of_fault<br />
A<br />
Description of fault / work performed:<br />
Repair costs:<br />
Costs for labour acc. to service contract<br />
Kilometres driven acc. to service contract<br />
Delivery date:<br />
Manuf./Serv. No.:<br />
Order No. / ID No.:<br />
c_article_faulty_component_desc<br />
B<br />
Supplier:<br />
KI<br />
Contact person:<br />
Service partner No.: Receipt No.:<br />
Phone/Fax:<br />
Customer / system location:<br />
Stand 04.10.2007 w w w . k v s - k l i m a t e c h n i k . d e © <strong>Glen</strong> <strong>Dimplex</strong> <strong>Deutschland</strong> <strong>GmbH</strong><br />
Abrechnung Gewährleistung_08_2007_en.doc Änderung und Irrtum vorbehalten.<br />
WEEE-Reg.-Nr. DE 26295273<br />
Street:<br />
Postal code / town:<br />
Phone home / work:<br />
Date:<br />
Customer complaint:<br />
Production date (PD):<br />
Comments:<br />
c_article_faulty_component_measure<br />
M<br />
Start-up date:<br />
Date of claim:<br />
c_article_fault_code<br />
Material used Order No. / ID No.: Quantity Price per unit Total price<br />
Internal check note: Department Date Reference<br />
All required safety and cooling system tests were performed after completion of the repair work.<br />
Internal job reference<br />
GDD<br />
Subtotal<br />
+ % turnover tax. (VAT)<br />
Date Signature, service technician Date Time Signature, customer<br />
(Confirming warranty repair work)<br />
Total<br />
C
<strong>PC</strong> - <strong>Form</strong>: <strong>Warranty</strong> <strong>Statement</strong><br />
Appendix: Q codes GDD:<br />
c_article_type_of_fault<br />
A001 (System fault, operation)<br />
A002 (System fault, start-up)<br />
A003 (System fault, mounting)<br />
A004 (System fault, periphery)<br />
A005 (Wrong component)<br />
A006 (Faulty component, electrical)<br />
A007 (Faulty component, leakage)<br />
A008 (Faulty component, mechanical)<br />
A009 (Flow rate too high/low)<br />
A010 (Noise)<br />
A011 (<strong>Form</strong>ation of condensate)<br />
A012 (Construction error)<br />
A013 (Leakage, soldering joint)<br />
A014 (Leakage, other)<br />
A015 (Leakage, pipe unions)<br />
A016 (Power shortage)<br />
A017 (Mounting error (EF), electrical)<br />
A018 (Mounting error (EF), mechanical)<br />
A019 (Cannot be assigned)<br />
A020 (Surface defect)<br />
A021 (Software error)<br />
A022 (Special error)<br />
A023 (Temperature error)<br />
A024 (Transport)<br />
c_article_faulty_component_d<br />
esc<br />
B001 (Adapter)<br />
B002 (Connection)<br />
B003 (Fittings)<br />
B004 (Kit)<br />
B005 (Operator control)<br />
B006 (Fastening elements)<br />
B007 (Container)<br />
B008 (Bypass)<br />
B009 (Damper)<br />
B010 (Seal)<br />
B011 (Display)<br />
B012 (Electronics)<br />
B013 (Remote control)<br />
B014 (Filter)<br />
B015 (Filter, air)<br />
B016 (Filter, dirt trap)<br />
B017 (Frequency converter)<br />
B018 (Sensor, cold water outlet)<br />
B019 (Sensor, cold water inlet)<br />
B020 (Sensor, cooling water outlet)<br />
B021 (Sensor, cooling water inlet)<br />
B022 (Sensor PT 100 ESH)<br />
B023 (Sensor, other)<br />
B024 (Sensor, cylinder)<br />
B025 (Sensor, external temperature)<br />
B026 (Sensor, floor temperature)<br />
B027 (Sensor, cooling temperature)<br />
B028 (Sensor, return flow temperature)<br />
B029 (Sensor, flow temperature)<br />
B030 (Sensor, hot water)<br />
B031 (Casing component)<br />
B032 (Device)<br />
B033 (Group control unit)<br />
B034 (Hot gas bypass)<br />
B035 (Radiator (immersion heater))<br />
B036 (Radiator DHD)<br />
B037 (Radiator ESH)<br />
B038 (Radiator, other)<br />
B039 (Heating (oil sump heating))<br />
B040 (Heating (supplementary heating))<br />
B041 (Cable)<br />
B042 (Stove tiles)<br />
B043 (Refrigerant)<br />
B044 (Capillary)<br />
B045 (Flap)<br />
B046 (Terminal)<br />
B047 (Compact manifold)<br />
B048 (Condenser (starting))<br />
B049 (Condenser (other))<br />
B050 (Coupling)<br />
B051 (Lamp)<br />
B052 (Light barrier)<br />
B053 (Fan)<br />
B054 (Marble plate)<br />
B055 (Installation instructions)<br />
B056 (Motor, other)<br />
B057 (Motor, actuator)<br />
B058 (Protective motor switch)<br />
B059 (Cannot be assigned)<br />
B060 (Potentiometer)<br />
B061 (Pressure switch, defrost)<br />
B062 (Pressure switch, high pressure)<br />
B063 (Pressure switch, fan)<br />
B064 (Pressure switch, low pressure)<br />
B065 (Pressure switch, other)<br />
B066 (Pump AL circuit)<br />
B067 (Pump, well)<br />
B068 (Pump, CU circuits)<br />
B069 (Pump, condensate)<br />
B070 (Pump, secondary)<br />
B071 (Pump, brine)<br />
B072 (Pump, other)<br />
B073 (Pump, circulating)<br />
B074 (Pump, evaporator (primary))<br />
B075 (Controller, water temperature)<br />
B076 (Controller, operating thermostat)<br />
B077 (Controller, floor temperature)<br />
B078 (Controller, speed)<br />
B079 (Controller, MED main electronics)<br />
B080 (Controller, Riedel main electronics)<br />
B081 (Controller, cooling)<br />
B082 (Controller, cooling water)<br />
B083 (Controller, charge ESH, electronic)<br />
B084 (Controller, charge ESH, thermomechanical)<br />
B085 (Controller, charge UFH)<br />
B086 (Controller, room temperature, internal)<br />
B087 (Controller, room temperature, wall)<br />
B088 (Controller, other)<br />
B089 (Controller, thermostat)<br />
B090 (Controller, heat pump)<br />
B091 (Controller, hot water)<br />
B092 (Controller, central ventilation)<br />
B093 (Controller, central control unit)<br />
B094 (Relay (starting))<br />
B095 (Relay (thermo relay))<br />
B096 (Relay, load shedding)<br />
B097 (Relay, other)<br />
B098 (Relay, time)<br />
B099 (Repair kit)<br />
B100 (Pipe, evacuation nozzle)<br />
B101 (Pipe, fill nozzle)<br />
B102 (Pipe/hose (oil equalisation line))<br />
B103 (Pipe/hose, refrigerating circuit)<br />
B104 (Pipe/hose, water circuit)<br />
B105 (Soft starter)<br />
B106 (Control element)<br />
B107 (Switch (flow))<br />
B108 (Switch (other), no operator controls)<br />
B109 (Switch box)<br />
B110 (Inspection window)<br />
B111 (Contactor)<br />
B112 (Sensor (flow))<br />
B113 (Sensor (air detection))<br />
B114 (Sensor (other))<br />
B115 (Fuse)<br />
B116 (Screen)<br />
B117 (Brine manifold)<br />
B118 (Special accessory)<br />
B119 (Tank, buffer)<br />
B120 (Cylinder, hot water)<br />
B121 (Plug)<br />
B122 (Bricks)<br />
B123 (Flow safeguard unit (FSU))<br />
B124 (Cylinder)<br />
B125 (Cylinder heating)<br />
B126 (Temperature safety switch-off, heating)<br />
B127 (Temperature safety switch-off, fan)<br />
B128 (Temperature safety switch-off, PUP)<br />
B129 (Temperature safety switch-off, other)<br />
B130 (Temperature safety switch-off, external<br />
compressor)<br />
B131 (Temperature safety switch-off, internal<br />
compressor)<br />
B132 (Temperature safety switch-off, water)<br />
B133 (Transformer)<br />
B134 (Dryer)<br />
B135 (Turbine)<br />
B136 (Timer)<br />
B137 (Valve (four-way))<br />
B138 (Valve (shutoff))<br />
B139 (Valve (expansion))<br />
B140 (Valve (magnet))<br />
B141 (Valve (check))<br />
B142 (Valve (Schrader))<br />
B143 (Valve (other))<br />
B144 (Valve (overflow))<br />
B145 (Valve (ball))<br />
B146 (Evaporator)<br />
B147 (Compressor)<br />
B148 (Liquefier)<br />
B149 (Liquefier protective grid)<br />
B150 (Thermal insulation)<br />
B151 (Hot water outlet)<br />
B152 (Resistance)<br />
B153 (Strain relief)<br />
c_article_faulty_compone<br />
nt_measure<br />
M001 (System fault, detected)<br />
M002 (Component installed)<br />
M003 (Component replaced)<br />
M004 (Component adjusted)<br />
M005 (Component repaired)<br />
M006 (Component sealed)<br />
M007 (Operating error corrected)<br />
M008 (Panels decoupled)<br />
M009 (Function test, no repair)<br />
M010 (Device exchanged)<br />
M011 (Radiator exchanged)<br />
M012 (Refrigerant refilled)<br />
M013 (No repair measure)<br />
M014 (EF system inspection)<br />
M015 (Joint bonded)<br />
M016 (Contact error corrected)<br />
M017 (Customer advice)<br />
M018 (Coating renewed)<br />
M019 (Soldering joint soldered)<br />
M020 (Insulation renewed (cold, heat))<br />
M021 (Cannot be assigned)<br />
M022 (Peripheral device exchanged)<br />
M023 (Cleaning)<br />
M024 (Sound optimised)<br />
M025 (Software update)<br />
M026 (Wiring error corrected)<br />
M027 (Pipe unions retightened)<br />
c_article_fault_code<br />
C001 (Defrosting)<br />
C002 (Starting current limiter)<br />
C003 (Wrong component)<br />
C004 (Missing component)<br />
C005 (Untight component)<br />
C006 (Faulty component, electrical)<br />
C007 (Faulty component, mechanical)<br />
C008 (Operator controls defective)<br />
C009 (Operating error)<br />
C010 (Fire damage)<br />
C011 (Incorrect documentation)<br />
C012 (Flow rate too high)<br />
C013 (Flow rate too low)<br />
C014 (Flow rate switch)<br />
C015 (Electricity)<br />
C016 (Incorrect evacuation)<br />
C017 (Error cannot be detected)<br />
C018 (Frequency converter)<br />
C019 (Frost damage)<br />
C020 (Sensor, external)<br />
C021 (Sensor, internal)<br />
C022 (Device replacement)<br />
C023 (Noise, general)<br />
C024 (Noise, during heating)<br />
C025 (Noise, during cooling)<br />
C026 (Noise, during charging ESH)<br />
C027 (Noise, during defrosting)<br />
C028 (Heating element)<br />
C029 (Heating, without function)<br />
C030 (Heating, too much)<br />
C031 (Heating, not enough)<br />
C032 (Insulation, cold)<br />
C033 (Refrigerating circuit defective)<br />
C034 (Joint defective)<br />
C035 (Compact manifold)<br />
C036 (<strong>Form</strong>ation of condensate)<br />
C037 (Condenser)<br />
C038 (Corrosion)<br />
C039 (Cooling, without function)<br />
C040 (Cooling, too much)<br />
C041 (Cooling, not enough)<br />
C042 (Faulty coating)<br />
C043 (Leakage, heating)<br />
C044 (Leakage, cold)<br />
C045 (Leakage, air conditioning EF)<br />
C046 (Leakage, brine)<br />
C047 (Leakage, other)<br />
C048 (Soldering joint defective)<br />
C049 (Fan)<br />
C050 (Cannot be assigned)<br />
C051 (Pressure switch)<br />
C052 (Pressure switch AEP)<br />
C053 (Pressure switch HDP)<br />
C054 (Pressure switch NDP)<br />
C055 (Problematic system)<br />
C056 (Pump, brine)<br />
C057 (Pump, circulating)<br />
C058 (R22)<br />
C059 (Regulation defective)<br />
C060 (Controller, other)<br />
C061 (Controller, thermostat)<br />
C062 (Controller, central ventilation)<br />
C063 (Relay, time)<br />
C064 (Soft starter)<br />
C065 (Software error)<br />
C066 (Special error)<br />
C067 (Temperature error)<br />
C068 (Temperature safety switch-off)<br />
C069 (Temperature safety switch-off, fan)<br />
C070 (Temperature safety switch-off, PUP)<br />
C071 (Temperature safety switch-off, external<br />
compressor)<br />
C072 (Temperature safety switch-off, internal<br />
compressor)<br />
C073 (Damage in transit)<br />
C074 (Conversion)<br />
C075 (Conversion 01)<br />
C076 (Conversion 02)<br />
C077 (Conversion 03)<br />
C078 (Valve (four-way))<br />
C079 (Valve (expansion))<br />
C080 (Electrical connection defective)<br />
C081 (Mechanical connection defective)<br />
C082 (Evaporator)<br />
C083 (Compressor)<br />
C084 (Thermal insulation)<br />
C085 (Water circuit defective)<br />
C086 (Water damage)<br />
C087 (Heat pump manager hardware controller)<br />
C088 (Heat pump manager software)<br />
C089 (Heat pump controller)<br />
Stand 04.10.2007 w w w . d i m p l e x . d e © <strong>Glen</strong> <strong>Dimplex</strong> <strong>Deutschland</strong> <strong>GmbH</strong><br />
Abrechnung Gewährleistung_08_2007_en.doc Änderung und Irrtum vorbehalten.<br />
WEEE-Reg.-Nr. DE 26295273