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Achieving more together!<br />

German-speaking SAP User Group<br />

The German-speaking SAP User Group (<strong>DSAG</strong>)<br />

From members for members


Page 2<br />

Agenda<br />

The <strong>DSAG</strong> 03<br />

Our Evolution 06<br />

<strong>DSAG</strong> Bodies 08<br />

<strong>DSAG</strong> & SAP Partnership 12<br />

Successful Cooperation 17<br />

Benefits for Members 20<br />

Membership 29<br />

Contact 34


Achieving more together!<br />

German-speaking SAP User Group<br />

The <strong>DSAG</strong>


Page 4 The <strong>DSAG</strong><br />

The <strong>DSAG</strong><br />

• Independent customer-run community of the German-speaking SAP users:<br />

Financially and institutionally independent – also from SAP.<br />

• Communication platform for exchanging experiences and any SAP related<br />

information among users – as well as with SAP.<br />

• Exert influence on the software development process to assist SAP to<br />

supply more user tailored solutions and services.<br />

• Supports members to make SAP-related<br />

decisions more sustained – based on<br />

an exclusive knowledge advantage.<br />

• Increase the efficiency of SAP systems<br />

use in member companies.<br />

• Facilitates further education and training.


Page 5 The <strong>DSAG</strong><br />

Facts and Figures<br />

• One of the largest SAP user groups with more than 2.000 corporate members.<br />

• Consists in the German speaking area of:<br />

o almost all DAX-30 companies with their subsidiaries and<br />

o about 75% of the MDax companies.<br />

• Represents more than 23.000 registered individual members.<br />

• Is organised in 32 special interest groups (SIG) and 119 work groups (WG), that are<br />

either process, technology or industry focused.<br />

Quote: Prof. Dr. Henning Kagermann, CEO SAP<br />

In the 10 years of their existence, the <strong>DSAG</strong> has gained an outstanding position in the SAP<br />

environment. The strategic dialogue has impact on the product development of SAP. We profit<br />

and take advantage of the clustered and consolidated user experience for the ongoing development<br />

of our solutions and services.<br />

Source: <strong>DSAG</strong> Annual Report


Achieving more together!<br />

German-speaking SAP User Group<br />

Our Evolution


Page 7 Our Evolution<br />

Members and Participants Growth at the<br />

various <strong>DSAG</strong> Events<br />

• Current Members: 2.023<br />

• Participants – SIG and WG as well as the <strong>DSAG</strong> Annual Convention: Almost 11.000 until November 7, 2007


Achieving more together!<br />

German-speaking SAP User Group<br />

Die <strong>DSAG</strong>-Gremien<br />

<strong>DSAG</strong> Bodies


Page 9 <strong>DSAG</strong> Bodies<br />

<strong>DSAG</strong> e.V.<br />

WG1<br />

SIG1<br />

WG2<br />

SIGn<br />

Board<br />

Steering Committee<br />

<strong>DSAG</strong> Office<br />

SWG2<br />

WG2<br />

SWG1<br />

Members<br />

SIG3<br />

WG1<br />

WG1<br />

SIG2<br />

SIG: Special Interest Groups<br />

WG: Work Groups<br />

SWG: Sub Work Groups


Page 10 <strong>DSAG</strong> Bodies<br />

32 Special Interest Groups,<br />

that are subdivided in 119 Work Groups<br />

Industries<br />

Automotive<br />

Banking<br />

Utilities<br />

Retail<br />

Commercial Real Estate<br />

Hospitals<br />

Trademarked Articles<br />

Media<br />

Mill Products<br />

Public Sector<br />

Service Providers<br />

Telecommunications<br />

Processes<br />

Environment, Health & Safety<br />

Financials<br />

Business Process Management<br />

Maintenance & Service Managemt.<br />

Human Resource<br />

Product Lifecycle Management<br />

Project Management<br />

Quality Management<br />

Audit / Risk Management<br />

SAP in the Midmarket<br />

Supplier Relationship Management<br />

Supply Chain Management<br />

Sales & Marketing<br />

Technology & Service<br />

Technology<br />

BI & CPM<br />

Business Process Technology<br />

CCC / Service & Support<br />

Globalization<br />

Mobile Business Community<br />

SAP NetWeaver Development<br />

– ABAP and Java


Page 11 <strong>DSAG</strong> Bodies<br />

Interaction of <strong>DSAG</strong> Bodies<br />

Office<br />

Board<br />

Annual Membership Meeting<br />

Election of Board – Budgeting – Auditing –<br />

Membership Fees – Charter of the Association<br />

<strong>DSAG</strong> overall Strategy – Cooperation with other User Groups – Interaction with<br />

SAP Executives and Members – Financial and Legal Issues – Representation<br />

Organisation and support of SIGs<br />

Congresses, Workshops, Webinars ...<br />

Information distribution<br />

Public Relations<br />

Marketing<br />

Internal Communication<br />

Membership Administration<br />

Point of Contact for internal and external inquiries<br />

Special Interest Groups / Work Groups<br />

Steering Committee<br />

Overall Coordination of Interests between<br />

Board, Special Interest Groups and SAP<br />

Information Transfer between SAP und <strong>DSAG</strong><br />

Arrangement and performance of SIGs<br />

Special SAP-related thematic Groups for Information Exchange, Networking<br />

and Influencing


Achieving more together!<br />

German-speaking SAP User Group<br />

<strong>DSAG</strong> & SAP Partnership


Page 13 <strong>DSAG</strong> & SAP Partnership<br />

<strong>DSAG</strong> – SAP Cooperation<br />

• Close cooperation with SAP on various levels.<br />

• Detailed and real-time information flow on the evolution of<br />

SAP software products and services as well as on<br />

relevant market trends.<br />

• Preferred handling of <strong>DSAG</strong> development requests.<br />

Referring SAP status reports on a regular basis.<br />

• Involvement in the SAP development planning.<br />

• Appreciation of the leading role of the <strong>DSAG</strong> among<br />

European user groups.<br />

• <strong>DSAG</strong> is a „Trusted Advisor“ for SAP decisions.


Page 14 <strong>DSAG</strong> & SAP Partnership<br />

Cooperation – on a regular Basis (Examples)<br />

• SLA (Service Level Agreement) on development requests<br />

o Acceptance of prioritised <strong>DSAG</strong> development requirements<br />

o Up to two times a year per special interest group<br />

o Qualified response by SAP within 12 weeks<br />

• Establishment PIT (Product Influencing Team) Concept<br />

o Standardisation and institutionalisation of the collaboration<br />

between SAP development, special interest groups and the PITs.<br />

• Cooperation ESC (Enterprise Services Community)<br />

o <strong>DSAG</strong> was the first user group worldwide taking part<br />

o Exclusive process for the integration of <strong>DSAG</strong> members


Page 15 <strong>DSAG</strong> & SAP Partnership<br />

Collaboration for more User tailored Solutions<br />

(PIT-Concept)<br />

PIT (Product<br />

Influencing Team):<br />

Managementteam per<br />

Special Interest Group<br />

<strong>DSAG</strong><br />

• Speaker Special Interest Group<br />

• Deputy SIG<br />

• Decision Maker of selected<br />

Member Companies<br />

SAP AG<br />

• Person in charge of Develompent<br />

• BSG Solution Manager<br />

(Business Solution Groups)<br />

SAP Germany<br />

• SAP Sponsor SIG<br />

• Market Development<br />

• Product Manager<br />

initiate<br />

manage<br />

Modules<br />

Ramp-up Processes Topic Groups<br />

Usability Workshops<br />

Development<br />

Requests<br />

Roll-in-<br />

Workshops<br />

Strategy Forum for<br />

Industries<br />

CIO fit for SAP –<br />

SAP fit for CIO


Achieving more together!<br />

German-speaking SAP User Group<br />

Successful Cooperation


Page 17 Successful Cooperation<br />

Excamples – for all Users<br />

• Exerting influence on the release cycle of SAP R/3<br />

• Influencing the maintenance strategy 5-1-2 of SAP<br />

• Maintenance extension for SAP ERP 6.0 until 2013<br />

• International networking of user groups<br />

• CIO initiative: Value increasing cooperation on a regular<br />

level between CIOs and SAP<br />

• <strong>DSAG</strong> Annual Congress is the largest Event in the<br />

German-speaking SAP environment


Page 18 Successful Cooperation<br />

Success Examples of the SIGs<br />

• Replacement of the OSS with the SAP Solution Manager and the Service Market Place<br />

o SAP appreciated the apprehension of the <strong>DSAG</strong> and did amendments.<br />

• Solution Browser in the Service Market Place<br />

o Easy search for delta functionalities in R/3 and ERP releases including enhancement packages<br />

• MOPz (Maintenance Optimizer) going Live<br />

o „Going live“ was softened after the <strong>DSAG</strong> intervention<br />

• Bidirectional Interface with SAP Solution Manager starting with 4.0<br />

o <strong>DSAG</strong> taskforce worked with SAP development on a new interface<br />

• Guidance of the SIG Audit for audit procedures in an SAP environment<br />

o Downloads more than 50.000 times in 2006<br />

• Influencing CCC certification criteria<br />

• Strategic recommendation on GDPdU and SAP ERP 6.0 for Utilities


Achieving more together!<br />

German-speaking SAP User Group<br />

Benefits for members


Page 20 Benefits for Members<br />

Strategic Interest and Work Group Meetings<br />

• Definition<br />

o Working body, that is either process, technology or industry focused organised.<br />

• Meetings<br />

o Meetings of SIGs and WGs are usually taking place two or three times per annum.<br />

o Furthermore all groups are holding a meeting on the annual convention of the <strong>DSAG</strong>.<br />

• Lead<br />

o SIG speaker with deputy and SAP sponsor are guiding together the meeting and select relevant<br />

topics in advance<br />

• Goals<br />

o Exchange of information from and to SAP<br />

o Exchange of experiences amongst user companies


Page 21 Benefits for Members<br />

<strong>DSAG</strong> Annual Convention<br />

• Annual event for SAP users – members as well as non members<br />

• Is meanwhile established as the most important forum in the SAP environment for<br />

the German-speaking area<br />

• Main <strong>DSAG</strong> meeting with permanently increasing participant numbers – in 2007: 3.150<br />

• Participating of SAP-leaders up to the top-level<br />

• Lectures, forums and roundtable discussions<br />

• Exhibition with more than 100 partners and sponsors of the SAP environment<br />

• Make a mental note of the date of the 9. <strong>DSAG</strong> Convention of the <strong>DSAG</strong>:<br />

o September 23.-25., 2008, Congress Center Leipzig


Page 22 Benefits for Members<br />

<strong>DSAG</strong> Technology Days<br />

• Yearly event of the technology oriented SIG and Work Groups:<br />

o Focus topics are:<br />

MDM, Oracle, Portals, Security, Application Integration, Data Archiving, DB2/iSeries,<br />

DB2 NT& Unix, DB2 OS/390 & z/OS, Infrastructure & Operation, Linux and Knowledge<br />

Warehouse, SAP NetWeaver Development, ABAP and Java as well as Business Intelligence<br />

& Corporate Performance Management, Business Process Management, Mobile Business<br />

Community, CCC/Service & Support and Globalization.<br />

• Permanently increasing participant numbers<br />

o 2007: about 1.000 (members and non members)<br />

• Lectures, forums and roundtable discussions<br />

• Participating of SAP-leaders<br />

• Make a mental note of the date of the 7. <strong>DSAG</strong> Technology Days:<br />

o February 18.-19., 2009, Darmstadtium, Darmstadt


Page 23 Benefits for Members<br />

Special Interest Days and Webinars in 2007<br />

Information on overall IT-related topics, that are not yet represented in SIGs, through<br />

<strong>DSAG</strong> Special Interest Days and Webinars.<br />

Special Interest Days<br />

Webinars<br />

• IT Operational Management<br />

• Enterprise Services<br />

• Duet<br />

• Maintenance Optimizer (MOPZ)<br />

• eCommerce<br />

• Business Process Monitoring<br />

• Customer Relationship Management • ESOA in Retail<br />

• System Landscape Optimization and • SAP ERP: Strategy and Roadmap<br />

Consolidation<br />

• Upgrade Advantages<br />

• Adaptive Computing<br />

• Upgrade Technology<br />

• Testing<br />

• Successfully managed<br />

Upgrade-Projects<br />

• Implementing SAP Enhancement<br />

Packages<br />

tbc. …


Page 24 Benefits for Members<br />

<strong>DSAG</strong>Net – exclusive Use<br />

Functionality<br />

• Networking:<br />

o Master data management (members)<br />

o Forum for discussions<br />

o Online bulletin board<br />

o Knowledge marketplace: Finding experts<br />

o Mailing lists (activate/deactivate)<br />

• Online registration for:<br />

o SIG-/ WG-mailing lists<br />

o Events<br />

• Download area:<br />

o Meeting minutes<br />

o Presentations<br />

• Own workspace:<br />

o Change of documents<br />

• Added value:<br />

o Information on current cooperation's


Page 25 Benefits for Members<br />

Our Publications<br />

blaupause – our membership magazine<br />

• Source of information on SAP as well as <strong>DSAG</strong> topics<br />

• Reports from and to members<br />

• Professional routing of experience exchange<br />

• Tips for the daily business<br />

• Edited three times per year<br />

• Edition: approximately 28.000<br />

• Shipped to 24.000 individual members per edition in<br />

D-A-CH (Germany, Austria and Switzerland)<br />

The monthly newsletter – Latest news about <strong>DSAG</strong> via email.


Page 26 Benefits for Members<br />

Overview (I)<br />

• Knowledge Advantage Exchange of experience among more than 2.000 corporate members<br />

• Information Advantage Broad topic related overview with 151 groups, that meet up to<br />

3x per year.<br />

• Network With other corporate users, SAP, SAP Partners and<br />

service providers<br />

• <strong>DSAG</strong>Net Web-Community with knowledge market place, discussion<br />

forums and download area<br />

• blaupause Membership magazine – 3x per year<br />

• Newsletter Latest information on SAP, the groups and on cooperation's<br />

– 1x per month<br />

• Webinars Additional information via web sessions<br />

• Special Interest Days Additional events on special SAP-related topics<br />

(6-10x per year)


Page 27 Benefits for Members<br />

Overview (II)<br />

• Technology Days Annual event on two days about: NetWeaver,<br />

WAS, Portals, DB, XI,ABAP/Java …<br />

• Annual Convention Largest annual convention in the SAP environment<br />

for three days with more than 3.000 participants<br />

• Cooperations SAP Press (15%), for SAP events (e. g. SAPPHIRE ‘08:<br />

25%), SAPInsider and SAP NetWeaver Magazin: free of charge;<br />

as well as better conditions for our members on selected of other<br />

external events …<br />

• <strong>DSAG</strong>-CIO-Circle Exclusive CIO round table for the communication with SAP<br />

• International Contacts ASUG, VNSG, UK, F …<br />

• ICCC Community 9 European countries + ASUG<br />

• Globalization Steering<br />

Community <strong>DSAG</strong>, ASUG, VNSG …


Achieving more together!<br />

German-speaking SAP User Group<br />

Membership


Page 29 Membership<br />

Why getting involved? Comments (I)<br />

Quote: Gerald Jüttner, Felix Schoeller Group<br />

„The <strong>DSAG</strong> is useful to the Felix Schoeller Group in many respect. We profit on one hand<br />

of the exchange of experiences among corporate members for the use and optimisation of<br />

our SAP systems. On the other hand the work groups offer the platform to address<br />

requirements with the necessary emphasis to SAP. Otherwise single smaller and mid-<br />

sized companies have no chance, to get their requirements incorporated in the standard.<br />

The work of the <strong>DSAG</strong> saves us a severe amount of development costs for individual add<br />

on solutions".<br />

Quote: Hubert Petz, Leder & Schuh AG<br />

„Our in the meantime many years lasting <strong>DSAG</strong> membership proved to be a permanent<br />

information source to many aspects of ‚living with SAP’. The <strong>DSAG</strong>– according to our<br />

experience – has succeeded in working out and finding the balance between interaction<br />

and distance to SAP. Therefore we can directly build on initiatives and information<br />

provided by the <strong>DSAG</strong>.“<br />

Source: <strong>DSAG</strong> Annual Report


Page 30 Membership<br />

Why getting involved? Comments (II)<br />

Quote: Josef Knittelfelder, ANDREAS STIHL AG & Co. KG<br />

„For us, the <strong>DSAG</strong> membership, especially on an expert level, is very useful. There we get<br />

actively involved in the Special Interest Groups to participate as well as to prioritise<br />

development requests to SAP. Additionally we get really useful and profitable information<br />

out of the group meetings and special interest days for the IT-support of our business<br />

processes. The exchange of experiences with other members helps a lot.“<br />

Source: <strong>DSAG</strong> Annual Report


Page 31 Membership<br />

Membership Fee:<br />

Per Corporate not per individual Member<br />

Contribution Class A: 500,- Euro per Year<br />

• Companies with 250 million Euro turnover or less, if they don’t belong to<br />

contribution class B.<br />

• Public institutions<br />

• Fields of “research & teaching“ publicity-funded higher education institutions and<br />

advanced technical colleges.<br />

Contribution Class B: 1.000,- Euro per Year<br />

• Companies with 250 million Euro turnover or more.<br />

• All banks with more than 500 employees.<br />

• All hardware, software, network producers as well as training and other service<br />

providers.


Page 32 Membership<br />

Give us a try!<br />

Not yet sure?<br />

Then try our offer for a free <strong>DSAG</strong> membership trial<br />

limited to eight months!<br />

More information at: www.dsag.de


Achieving more together!<br />

German-speaking SAP User Group<br />

Contact


Page 34 Contact<br />

Officeport Walldorf<br />

<strong>DSAG</strong> Office<br />

Altrottstraße 34a<br />

69190 Walldorf<br />

Germany<br />

Tel.: 0049 / 6227 / 358 0 958<br />

Fax: 0049 / 6227 / 358 0 959<br />

info@dsag.de<br />

www.dsag.de


Page 35 Contact<br />

The D-A-CH (roof) for SAP Users

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