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tig brief - Air Force Inspection Agency

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ELECTRONIC RECORDS MANAGEMENT<br />

SMSgt. Shelly Bownes<br />

AETC/IGISS<br />

Randolph AFB<br />

Twenty-years ago,<br />

records management<br />

was a huge<br />

undertaking. What I recalled<br />

as “File Friday” consisted<br />

of file coding hundreds of<br />

papers located in my brown<br />

“in-box.” My memory also<br />

included visuals of hard<br />

steel file cabinets and my<br />

fingers abused by paper<br />

cuts. Those days were long<br />

gone when the <strong>Air</strong> <strong>Force</strong><br />

introduced Electronics<br />

Record Management (ERM).<br />

According to AFMAN 33-363,<br />

Management of Records, para<br />

6.1.1.2.7, “ERM compliance is<br />

mandatory” and to help you<br />

out, the <strong>Air</strong> <strong>Force</strong> Records<br />

Management Program office<br />

published the ERM Solution<br />

Guide in September 2007.<br />

This guide is an excellent<br />

tool that explains the basic<br />

principles of ERM and lays<br />

a road map for “preserving,<br />

protecting, and disposing of<br />

official records in electronic<br />

media.”<br />

Even though records<br />

management has been<br />

around for years, the concept<br />

of ERM has yet to be fully<br />

understood. We regularly<br />

identify several deficiencies<br />

and observe a culture of<br />

<strong>Air</strong>men who either “do not<br />

comply” or “comply with<br />

comments” when it comes<br />

to ERM. Here are some key<br />

points to having a successful<br />

- an AETC Inspector’s Perspective<br />

program (this list is not allinclusive):<br />

a. ERM should be fully<br />

utilized, not just before<br />

the Inspector General<br />

(IG) arrives. A good<br />

records custodian (RC)<br />

should consistently be<br />

filing. When is your “File<br />

Friday?”<br />

b. Read the ERM Solution<br />

Guide. It provides<br />

screenshot examples<br />

of how your file plan<br />

structure should look.<br />

c. Remember, files are<br />

maintained and<br />

destroyed according<br />

to their disposition.<br />

Files must be moved to<br />

inactive status according<br />

to their cutoff (i.e.,<br />

calendar or fiscal year).<br />

d. The Chief of Records<br />

(COR) is ultimately<br />

responsible for records<br />

under his/her purview.<br />

They should be actively<br />

involved as well as their<br />

assigned/designated<br />

RCs.<br />

e. It takes strong<br />

commander leadership<br />

involvement to ensure<br />

success.<br />

f. The Base Records<br />

Manager (BRM) is the<br />

holder of the key. An<br />

active BRM explains the<br />

ERM process to base<br />

leadership and trains<br />

appointed designees on<br />

their responsibilities.<br />

Summer 2011<br />

Also, the ERM performs<br />

Staff Assistance<br />

Visits as if they were<br />

the IG. In addition,<br />

the BRM should<br />

collaborate with their<br />

local communications<br />

squadron to ensure<br />

permissions are assigned<br />

correctly to file folders to<br />

allow appropriate access.<br />

Finally, BRMs should<br />

“sell” the program and<br />

advocate its advantages.<br />

These keys were evident<br />

at the 314th <strong>Air</strong>lift Wing<br />

in January 2011. First, the<br />

inspected units and the<br />

host wing BRM exemplified<br />

strong working relationships.<br />

Second, training sessions<br />

included all key players, to<br />

include CORs. Third, CORs<br />

took personal interest and<br />

ownership in their files.<br />

Finally, ERM was fully<br />

utilized; it was the standard,<br />

not the exception.<br />

Records management<br />

is not a new process, and<br />

ERM is not a bad “fourletter”<br />

word. In the last few<br />

years, we have removed the<br />

steel cabinets and replaced<br />

them with an invisible<br />

electronic storage medium.<br />

Additionally, we have<br />

evolved to the terminology<br />

saying “e-file box” and “drag<br />

and drop.” From my many<br />

years in the career field<br />

and compared to how we<br />

did filing historically, I am<br />

convinced that ERM is here<br />

to stay. Besides, compliance<br />

is mandatory and the IG is<br />

looking!<br />

19

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