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tig brief - Air Force Inspection Agency

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classified version of the tool is<br />

completed later this year, the<br />

nuclear MAJCOMs will be able<br />

to use it for NSIs as well. This<br />

tool will also provide a central<br />

database for all inspection<br />

results and deficiencies and<br />

provide units with a tool to<br />

conduct Eight-Step Problem<br />

Solving for root cause analysis<br />

<strong>Air</strong> <strong>Force</strong> Enterprise Dashboard<br />

Thomas J. Stark<br />

AFIA/PI<br />

Kirtland AFB<br />

The <strong>Air</strong> <strong>Force</strong> Enterprise<br />

Dashboard (AFED), formerly<br />

called the AF Senior Leader<br />

Dashboard, is a single source of information<br />

for AF senior leaders, including all general<br />

officers and senior executive service<br />

civilians. The AFED is located on SIPRNet<br />

and includes metric data that is manually<br />

submitted by Functional Area Managers<br />

and metric owners. All metrics align under<br />

the AF’s strategic priorities and are used<br />

by the <strong>Air</strong> <strong>Force</strong> Council for quarterly<br />

performance reviews. AFED is a tool for<br />

strategy alignment and performance<br />

management and provides situational<br />

awareness to enable senior leader discussion<br />

and action.<br />

There are several Inspector General (IG)<br />

measures of performance on the AFED to<br />

include inspection results and IG System<br />

Health metrics. The <strong>Air</strong> <strong>Force</strong> <strong>Inspection</strong><br />

<strong>Agency</strong> works closely with SAF/IG and the<br />

MAJCOM IGs to collect and analyze IG data<br />

to update and design new AFED metrics.<br />

Currently, Nuclear Surety and Health<br />

Services <strong>Inspection</strong> metrics are updated and<br />

posted on the AFED. In addition, inspector<br />

manning and training metrics are used to<br />

assess IG System Health.<br />

and corrective actions. Besides<br />

IGEMS, AFIA is working<br />

on further standardization<br />

of data and data formats to<br />

improve our analysis methods.<br />

Standardization of inspection<br />

processes, grading criteria, and<br />

checklist items are essential<br />

to trend analysis across the<br />

enterprise.<br />

To help assess AF efforts to strengthen<br />

and maintain the nuclear enterprise, Nuclear<br />

Surety <strong>Inspection</strong> (NSI) metrics include<br />

inspection pass rate, number of deficiencies<br />

per NSI, and number of critical/significant<br />

deficiencies per NSI. The nuclear IG System<br />

Health metrics include a quarterly snapshot<br />

of nuclear inspector and key nuclear billet<br />

manning and training status. The training<br />

status of NSI augmentees is also monitored<br />

and reported.<br />

Finally, several additional IG metrics are<br />

used on the AFED to assess how well the AF<br />

analyzes, addresses, and reviews systemic<br />

weaknesses. Key metrics includes NSI<br />

deficiency root cause analysis accomplished<br />

and reported and the number of repeat and/<br />

or recurring NSI deficiencies. A key IG metric<br />

currently under design is Deficiency Fix Rate<br />

(DFR). DFR will track how long it takes to<br />

close (i.e., fix) a nuclear critical/significant<br />

deficiency.<br />

In summary, IG metrics appear on the<br />

AFED and are used by AF senior leaders<br />

to assess the performance of AF strategy<br />

and objectives. The quality and value of<br />

these metrics depends, in large part, on the<br />

quality of IG inspections, reporting, corrective<br />

actions, inspection analysis processes, and the<br />

subsequent data derived from these processes.<br />

A strong and effective IG system facilitates<br />

the design and use of the right IG metrics<br />

needed by AF senior leadership to keep<br />

visibility and to act on strategic AF priorities.<br />

Summer 2011<br />

In summary, the inspection<br />

system has drastically<br />

improved over the past two<br />

years to increase focus on<br />

the nuclear mission and<br />

reestablish a culture of<br />

compliance. Analysis is the<br />

feedback for these tasks but<br />

must continue to be developed<br />

and improved.<br />

13

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