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50<br />
tomers returned to us a feed back report<br />
and we want to present some of these<br />
written comments:<br />
Shandong Rizhao SSYMB<br />
Pulp & <strong>Paper</strong> Co., Ltd.<br />
“I am impressed by your two service<br />
centers. <strong>Voith</strong> is responsible to the customers<br />
and professional at services.<br />
Well-equipped and can meet the maintenance<br />
demands for high speed paper<br />
machines of the domestic market.”<br />
Guangzhou <strong>Paper</strong> Co., Ltd.<br />
“The <strong>Voith</strong> Service Network covers more<br />
areas than its competitors and the<br />
employees are very professional. Good<br />
impression, they can follow up for the<br />
requirements of customers very well.”<br />
Sun <strong>Paper</strong> Share Co., Ltd.<br />
“The advantage is that <strong>Voith</strong> <strong>Paper</strong> Service<br />
China can meet customer demands<br />
in urgent cases.”<br />
Daewoo <strong>Paper</strong> Mfg. Co., Ltd.<br />
“For our company, which is 4 years in<br />
production, the two <strong>Voith</strong> Service Centers<br />
<strong>17</strong>/04<br />
will provide good technical support. <strong>Voith</strong><br />
<strong>Paper</strong> Service has already successfully<br />
provided one Super Calender roll cover<br />
for us in a very short period. Until now<br />
the performance of the roll cover is very<br />
good. Thank you very much and I hope<br />
that we will keep this cooperation partnership<br />
in the future and grow together.”<br />
On behalf of <strong>Voith</strong> we want to thank all<br />
customers for their attendance and great<br />
response to our technical seminar and we<br />
are already planning the next event in<br />
2004.<br />
Friday, 2003-10-24<br />
It was a day of information and celebration<br />
for the paper makers in North East<br />
Asia. In addition to the technical seminar<br />
our customers could get an impression<br />
of the state of the art manufacturing<br />
equipment and processes during the<br />
plant tours at <strong>Voith</strong> Fabrics Kunshan and<br />
<strong>Voith</strong> <strong>Paper</strong> Service Kunshan. The detailed<br />
presentation of the expansion of<br />
<strong>Voith</strong> Fabrics Kunshan into the largest<br />
press felt and forming plant in Asia was<br />
another high light during these exciting<br />
events.<br />
Opening Ceremonies <strong>Voith</strong><br />
<strong>Paper</strong> Service China – Kunshan<br />
A further highlight of this 3 day event in<br />
the Jiangsu Province was the opening<br />
ceremony of the new service center in<br />
Kunshan. More than 300 visitors – customers,<br />
vendors, contractors, official<br />
representatives of the government and<br />
the local authorities, co-workers and<br />
friends from China and all over the world<br />
celebrated with <strong>Voith</strong> <strong>Paper</strong> Service in<br />
Kunshan. Included in the opening ceremony<br />
was a plant tour and a festive banquet<br />
lunch with traditional Chinese musical<br />
background.<br />
Mr. Ray Hall, former Executive Vice President<br />
<strong>Voith</strong> <strong>Paper</strong> Service and Member of<br />
the board Management of <strong>Voith</strong> <strong>Paper</strong><br />
mentioned in his speech:<br />
“It is no accident that <strong>Voith</strong> <strong>Paper</strong> Service<br />
is co-located here in Kunshan. On this<br />
site, <strong>Voith</strong> Fabrics will soon break ground<br />
on a new expansion. Kunshan will become<br />
a significant resource center for<br />
the paper industry, a further sign of<br />
<strong>Voith</strong>’s commitment to this market and to<br />
our customers. You see by this tangible<br />
evidence of investment, our commitment<br />
to the support of our customers and success<br />
of the paper industry in China and<br />
the region North East Asia. No other supplier<br />
to the paper industry has made such<br />
a commitment to this extent.”<br />
Spare<br />
parts<br />
Automation<br />
expertise<br />
Enhancement<br />
products<br />
Field<br />
service<br />
expertise<br />
Process<br />
expertise<br />
Combined<br />
Know how<br />
Rolls<br />
Roll covers<br />
Roll service<br />
Maintenance<br />
expertise<br />
Diagnostic<br />
expertise<br />
Felts and<br />
fabrics<br />
Machine<br />
expertise