Paper Technology Journal 17 - Voith

Robert Kietaibl
Voith Paper Service China
robert.kietaibl@voith.com
Thursday, 2003-10-23
Voith Process Solutions
Customer Seminar
More than 120 customers from 60 different
paper mills in China, Korea and Japan
attended the Voith Process Solutions
technical seminar in Kunshan end of
October 2003. Speakers from Voith Paper
China, Voith Paper Service Europe, Voith
Paper Liaoyang, Voith Paper Service
China, Voith Fabrics, Voith Paper Tail
Threading Group and Voith Paper Automa-
Voith Process Solutions Seminar and
Voith Paper Service opening ceremonies
in Kunshan and Dong Ying, China,
October 22 to 27, 2003
Wednesday, 2003-10-22
The event started with a banquet reception dinner in the evening
before the seminar. During this reception dinner, the technical
discussion and exchange of information between the customer and
Voith team already began. All speakers, management members
of Voith in China as well as Mr. Ray Hall, Executive Vice President
Voith Paper Service and Member of the Management Board of Voith
Paper, Mr. Peter Huber, Senior Vice President Europe and Asia
of Voith Fabrics were attending this evening. All guests enjoyed a
relaxed informative dinner including musical entertainment.
tion gave an update on the latest developments
and state of the art technology for
the paper industry.
The theme for the seminar was “Voith
Process Solutions”, a new service approach
which evolves from the need of
today’s papermaker to more efficiently
manage the entire papermaking process
to achieve lasting profitability. As part of
our Mill Service activities Voith Process
Solutions will combine all the process
knowledge and experience of the Voith
Group.
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The Voith team has the capability of analyzing
the entire paper making process
and recommending the most appropriate
solution for the customer. The paper
maker will get realistic recommendations
that will enhance productivity and quality,
while providing maximum return on investment.
The result of this 3 day event in Kunshan
was more than 110 customer requests
requiring follow up, confirmation of new
orders and an overwhelming customer
response. More than 70% of all our cus-
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