Digipass Plug-In for SBR Administrator Reference - Vasco

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Digipass Plug-In for SBR Administrator Reference Error and Status Codes Error Code Message Notes -10057 User ID is longer than 255 characters. The maximum User ID length has been exceeded. -10059 Password is longer than 255 characters. -10060 User Name is longer than 64 characters. -10061 Serial Number is longer than 10 characters. -10062 Serial Number is less than 10 characters long. -10063 Serial Number contains nonalphanumeric characters. -10064 Organizational Unit is longer than 255 characters. The maximum Password length has been exceeded. The maximum User Name length has been exceeded. The maximum Serial Number length has been exceeded. Serial Number must be 10 characters, with no dashes (-) and with leading zeros (0) to make it up to 10 characters. The minimum Serial Number length has not been provided. Serial Number must be 10 characters, with no dashes (-) and with leading zeros (0) to make it up to 10 characters. The Serial Number contains non-alphanumeric characters. Serial Number must be 10 alphanumeric characters, with no dashes (-). The maximum Organizational Unit length has been exceeded. -10065 Domain is longer than 255 characters. The maximum Domain length has been exceeded. -10066 Distinguished Name is longer than 1024 characters. -10067 Mobile Number is longer than 64 characters. -10069 A syntax error occurred reading from the file. -10070 The file contains characters that are not UTF-8 encoded. -10072 Phone Number is longer than 64 characters. -10073 Email Address is longer than 64 characters. -10074 No User ID was given. Either the User ID or, for Active Directory, the Dishinguished Name is needed to import a user. -10075 The Mobile No. is invalid. Only numbers, spaces, dashes (-) and brackets are allowed with a + at the start to indicate a country code if needed. -10076 The Phone No. is invalid. Only numbers, spaces, dashes (-) and brackets are allowed with a + at the start to indicate a country code if needed. -10077 The specified email address contains invalid characters and is not in the form user@domain. -10078 The Field Header was not found or invalid when reading from the file. The maximum LDAP Distinguished Name (DN) length has been exceeded. The maximum Mobile Phone length has been exceeded. A syntax error occurred while reading lines from the import file: double-quotes were missing; there are too many fields in the line; a comma is missing between fields. The import file must be fully UTF-8 encoded when extended or Unicode characters are included. This message indicates that non-UTF-8 characters were found in the file. The maximum Phone Number length has been exceeded. The maximum Email Address length has been exceeded. A User ID must be supplied to import a user. The only exception is when using Active Directory, it is sufficient to give the Distinguished Name instead of the User ID. The Mobile Number is only allowed to include numeric characters, spaces, dashes(-) and brackets (){}[]. In addition a + is allowed at the start for the country code. The Phone Number is only allowed to include numeric characters, spaces, dashes(-) and brackets (){}[]. In addition a + is allowed at the start for the country code. The Email Address is only allowed to include alphanumeric characters, @, dots (.), underscores (_) and dashes (-). The first line of an import file must be a header line. The header line is a comma-separated list of field names, indicating © 2006 VASCO Data Security Inc. 180
Digipass Plug-In for SBR Administrator Reference Error and Status Codes Error Code 17.2 Status Code Listing Table 70: Status Code List Status Code 0 No error Message Notes which fields are included in every other line of the file. This message indicates that the header line was not found, that it included unknown field names or that it was not a commaseparated list of field names. See the Import User Records topic in the online Help for the Administration MMC Interface for a definition of the import file header format. Message Notes The status codes from -1 downwards match the Error Codes above. 1000 The credentials were invalid General-purpose failure due to invalid username or password, when a more specific status is unavailable. 1002 The user failed the Windows Group Check The SBR Plug-In rejected an authentication request due to the Windows Group Check failing. This can occur when the effective Windows Group Check option is Authenticate listed groups, reject others. Note that the 'effective' setting is the effective setting of the Policy, unless the Digipass User Account overrides the Policy. 1004 The challenge has expired A response to challenge has been given, but the expiration time for the challenge has expired. The default expiration time is one minute, however this can be configured in the configuration file VASCO/AAL3/Authlib/Challenge- Cache/Max-Age setting (in seconds). 1005 The user does not have permission to perform the specified action General-purpose failure of an administration command when the administrator does not have sufficient privileges to carry out the command. 1007 The user account is locked The Digipass User Account is Locked. This is normally due to consecutive login failures, as determined by the Policy setting User Lock Threshold. Alternatively the administrator can actively lock the account. To unlock the User account, an administrator has to uncheck the Locked checkbox on the User record. 1008 The One Time Password has already been used This status code occurs specifically when an OTP is rejected because it has already been used. It may also occur when the OTP has not been used but is older than the most recently used OTP. This can sometimes happen when an authentication request is re-sent automatically. 1009 The user account is disabled The Digipass User Account is Disabled. This may be because the administrator has actively disabled the account, or because the corresponding Windows User account has become disabled or expired. 1010 No user account was found An authentication request was rejected because no © 2006 VASCO Data Security Inc. 181
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Digipass Plug-In for SBR Administrator Reference - Vasco

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