Digipass Plug-In for SBR Administrator Reference - Vasco
Digipass Plug-In for SBR Administrator Reference - Vasco
Digipass Plug-In for SBR Administrator Reference - Vasco
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<strong>Digipass</strong> <strong>Plug</strong>-<strong>In</strong> <strong>for</strong> <strong>SBR</strong> <strong>Administrator</strong> <strong>Reference</strong> How to troubleshoot<br />
Note<br />
See 9.3.1 Configuration Settings <strong>for</strong> VASCO CGI configuration settings in<br />
the Windows registry.<br />
15.3.3 Check Permissions<br />
Table 66: Permissions Required<br />
Directory or File Permission(s) required Notes<br />
User Self Management Web Site (IIS)<br />
/dpselfservice/cgi execute<br />
\UserSite\CGI\usercgi.exe<br />
OTP Request Site (IIS)<br />
/requestotp/cgi execute<br />
execute This is required on Windows Server<br />
2003 only.<br />
\VDPSite\CGI\vdpcgi.exe execute This is required on Windows Server<br />
2003 only.<br />
15.3.4 <strong>SBR</strong> <strong>Plug</strong>-<strong>In</strong> Registered in Active Directory Domain<br />
If Active Directory is used as the data store, check that the <strong>SBR</strong> <strong>Plug</strong>-<strong>In</strong> is registered in the<br />
relevant Active Directory domain(s):<br />
1. Open Active Directory Users and Computers.<br />
2. Click on Users.<br />
3. A list of Windows Users and Groups will be displayed in the Result pane.<br />
4. Double-click on the RAS and IAS Servers group.<br />
5. Check that the <strong>SBR</strong> <strong>Plug</strong>-<strong>In</strong> is listed in the group members.<br />
If the <strong>SBR</strong> <strong>Plug</strong>-<strong>In</strong> is not registered in the domain, add it to the group.<br />
15.3.5 Default Policy and Component Created<br />
A default Policy and a Component <strong>for</strong> the <strong>SBR</strong> <strong>Plug</strong>-<strong>In</strong> should have been created during the<br />
installation. If they have not been created, the <strong>SBR</strong> <strong>Plug</strong>-<strong>In</strong> will not process authentication<br />
requests.<br />
Note<br />
These steps should only be followed if the Policies and Components have not<br />
been modified since installation.<br />
To check that Policies and Components were created successfully during installation:<br />
1. Open the Administration MMC <strong>In</strong>terface.<br />
2. Click on the Policies node.<br />
A Policy named VM3 Administration Logon should be included in the Policies List.<br />
© 2006 VASCO Data Security <strong>In</strong>c. 164