13.04.2013 Views

Digipass Plug-In for SBR Administrator Reference - Vasco

Digipass Plug-In for SBR Administrator Reference - Vasco

Digipass Plug-In for SBR Administrator Reference - Vasco

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

<strong>Digipass</strong> <strong>Plug</strong>-<strong>In</strong> <strong>for</strong> <strong>SBR</strong> <strong>Administrator</strong> <strong>Reference</strong> How to troubleshoot<br />

Note<br />

See 9.3.1 Configuration Settings <strong>for</strong> VASCO CGI configuration settings in<br />

the Windows registry.<br />

15.3.3 Check Permissions<br />

Table 66: Permissions Required<br />

Directory or File Permission(s) required Notes<br />

User Self Management Web Site (IIS)<br />

/dpselfservice/cgi execute<br />

\UserSite\CGI\usercgi.exe<br />

OTP Request Site (IIS)<br />

/requestotp/cgi execute<br />

execute This is required on Windows Server<br />

2003 only.<br />

\VDPSite\CGI\vdpcgi.exe execute This is required on Windows Server<br />

2003 only.<br />

15.3.4 <strong>SBR</strong> <strong>Plug</strong>-<strong>In</strong> Registered in Active Directory Domain<br />

If Active Directory is used as the data store, check that the <strong>SBR</strong> <strong>Plug</strong>-<strong>In</strong> is registered in the<br />

relevant Active Directory domain(s):<br />

1. Open Active Directory Users and Computers.<br />

2. Click on Users.<br />

3. A list of Windows Users and Groups will be displayed in the Result pane.<br />

4. Double-click on the RAS and IAS Servers group.<br />

5. Check that the <strong>SBR</strong> <strong>Plug</strong>-<strong>In</strong> is listed in the group members.<br />

If the <strong>SBR</strong> <strong>Plug</strong>-<strong>In</strong> is not registered in the domain, add it to the group.<br />

15.3.5 Default Policy and Component Created<br />

A default Policy and a Component <strong>for</strong> the <strong>SBR</strong> <strong>Plug</strong>-<strong>In</strong> should have been created during the<br />

installation. If they have not been created, the <strong>SBR</strong> <strong>Plug</strong>-<strong>In</strong> will not process authentication<br />

requests.<br />

Note<br />

These steps should only be followed if the Policies and Components have not<br />

been modified since installation.<br />

To check that Policies and Components were created successfully during installation:<br />

1. Open the Administration MMC <strong>In</strong>terface.<br />

2. Click on the Policies node.<br />

A Policy named VM3 Administration Logon should be included in the Policies List.<br />

© 2006 VASCO Data Security <strong>In</strong>c. 164

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!