Productbrochure (2.97 MB) - Tunstall GmbH

System catalogue 2010 

The wonderful 

lightness 

of efficient 

communication. 

Dynamic, flexible and secure.

2 flamenco ® Introduction 

Tunstall 

presents its revolutionary 

nursecall system. 

Tunstall – for better 

hospital communication 

Communication is the basis for 

all human interaction. It happens 

every day in our contacts with 

other people. If we can keep 

communication simple, we will 

facilitate smooth processes and 

ensure that everyone knows 

exactly what is happening. 

In hospitals, where lots of people with different needs come 

together, communication is particularly vital. Everyone has a 

different perspective. Patients expect a quick response when 

they have desires or feel bad, while doctors and nurses may 

have a large number of patients to look after. Especially at 

night this can become a real challenge. There are patients 

who can’t get around by themselves, for whom transfers to 

other parts of the building constantly have to be arranged – 

from ward to theatre, from recovery to ward, to physiotherapy 

and back or to the lab for a blood sample. In addition, 

there are so many other tasks that need to be arranged and 

coordinated as efficiently as possible. Hospital managers 

shoulder a great responsibility – not only for patients and 

staff, but also for commercial success and robust operations. 

And to meet all these different concerns and interests. Each 

hospital depends on an optimum solution to its communication 

needs to meet all these different concerns and interests. 

Good communication stands out due to clear messages that 

everyone involved can understand. More than ever, with 

hospitals competing among themselves, getting the message

is crucial. A hospital must treat patients as clients, respect 

their preferences and expectations and seek to accommodate 

them to survive in the market. 

The ongoing dialogue with our customers that we have pursued 

in over 40 years of experience in this field has enabled 

us to develop technological leadership. Our solutions bear 

the hallmarks of generous flexibility, supreme quality, 

extremely simple installation and configuration and, not less 

important, outstanding design. Naturally our products and 

systems comply with the German nursecall system standard 

DIN VDE 0843, with its stringent security and operational 

requirements. We know all about planning the communication 

between hundreds of patients, nursing staff, physicians, 

administrators, support functions, technicians, supplies and 

waste disposal and about implementing the design reliably 

and efficiently. We would be delighted to convince you our 

nurse call systems can help you to simplify processes. Just ask! 

In many European countries, health care systems are experiencing 

radical change. The reasons and the consequences 

are very different and this guides our ideas and our product 

development. 

There are some markets, for example, where the priority is to 

modernise existing hospitals. On the one hand, patients are 

staying fewer nights, but on the other hand demographics 

have brought higher case loads, so the available beds and 

rooms provide appropriate capacity. The primary objective is 

to raise technical standards, enhancing patient comfort and 

optimising organisational flows. Our task here is to respond 

to the specific environment and its particular requirements. 

A smooth transition from “old” to “new” is decisive. After all, 

operations must continue without interruption. In most cases 

even a brief closure is inconceivable. We have gained a lot 

of experience with such scenarios and our competence 

in the field is extensive. 

There are other countries witnessing a broad wave 

of newbuilds, and what they need from our product 

is quite different. Usually there is a keen 

interest in innovative solutions with features 

such as listable interfaces to hospital management 

systems or adaptation to personnel security systems. 

Here again, we are the right people to deal with. 

Just ask. For all the reassurance you need. 

Holger E. Lucius, Managing Director, 

Tunstall GmbH 

As an active member of 

these associations and 

several others, we keep 

our ear to the ground. 

We observe the changing 

needs in people care and 

we know how the latest 

technology can help. 

Contents 

Mitglied in der FKT e.V 

Introduction .......................................................... 02 

The concept .......................................................... 04 

System in brief ...................................................... 08 

Interfaces .................................................................. 16 

ManagementCenter .............................................. 20 

System architecture .............................................. 22 

Plug and Play/Innovations.................................... 24 

Accessories ............................................................ 26 

Multimedia/Telephony ........................................ 28 

Commitment ........................................................ 30 

Business areas ...................................................... 32 

References ............................................................ 34

When it comes to making decisions about systems and products, there are a myriad possibilities and unforeseeable 

economic considerations that complicate the process. How can you decide on the right system when 

demands and technologies are constantly changing? You may not be able to see into the future, but you can 

plan for it! With flamenco ® , you’re perfectly prepared for every stage of the journey into the future. Thanks 

to a standardised system with a modular design that can be installed in rooms with the utmost flexibility. 

Only a long-lasting solution 

is a cost-effective one. 

The decision to install a call system is always a long-term 

move, since it demands future-oriented planning, long-term 

installation and needs-based user training. Only if your call 

system is able to respond flexibly to changed organisational 

demands or communication needs will your decision pay off 

in the long term too. Apparently low-cost solutions can 

quickly turn out to be expensive mistakes. With flamenco ® , 

all new developments and adaptations of features can be 

integrated easily both now and in the future. And all without 

any changes to the cable infrastructure, expensive installations, 

dust or mess. Just like in the flamenco dance, the 

technology develops but the substance remains the same. 

4 flamenco ® The concept 

The reassuring security 

of taking the right steps 

into the future. 

Investment security for today 

and tomorrow. 

• Consistent system platform for 

different requirements of organisation 

and communication 

• All terminals can be used in mixed 

mode and are compatible with one 

another – with and without speech 

applications 

• All applications satisfy the requirements 

of DIN VDE 0834 Part 1 and 2 

• Simple installation thanks to 

Plug and Play technology

The ComTerminal 

• Waterproof, sealed glass surface 

• Excellent speech quality 

• Individual design of front panel possibel 

The RoomTerminal (without speech) 

• Waterproof, sealed film surface 

• Standardised operation as with the ComTerminal 

• Can be used in systems with and without speech 

Common features: 

• Full graphic display 

• Context-sensitive control elements 

• Situation-dependent displays 

• Integrated configuration management 

• Local troubleshooting 

The ControlTerminal 

• Full functionality as defined by DIN VDE 0834 

• Integrated room lamp 

• Installation in the corridor. The electronics are 

equipped without control elements and can operate 

with all components of the room bus RAN 

With or without speech – 

always a success. 

• Complete product line for all areas of application 

• Intuitive operation saves time and ensures safety 

especially when it's needed 

• Cleanliness and hygiene are made easy thanks to 

simple cleaning and disinfection 

• Long-lasting, low-maintenance products reduce 

follow-on costs 

• Reliable, targeted information in every situation 

to ensure the quickest decisions 

Basic functions 

standard for all terminals. 

• Attractive design 

• Intelligent room area network (RAN) 

• Full functionality as defined by DIN VDE 0834 

• Easy to clean and disinfect 

• Pluggable electronics 

• Extremely time-saving installation 

flamenco ® The concept 

5

6 flamenco ® The concept 

Dynamic precision 

that allows you 

to maximise your strengths. 

flamenco ® makes your organisation completely mobile, way beyond ward limits – putting dynamism, precision, efficiency 

and speed at your fingertips. Its unique ability lies in the complete flexibility of its organisational structure. This means 

that you can define new organisational units within your building depending on the situation, group any number of rooms 

together on a ward or assign certain rooms to other wards or departments. With the innovative flamenco ® nursecall 

system, you can therefore combine available capacities and ensure the best possible utilisation of all wards. 

Limitless organisational freedom 

• Flexible grouping of rooms beyond 

ward limits 

• Planning freedom thanks to unlimited 

scalability and compatibility 

• Easy adaptation to changes in use 

• Organisation based on business 

management concepts 

• Future-proof system platform 

Mobility 

demands 

Data 

management environment 

Facility 

Future 

Patient 

Organise according to good clinical practice 

and provide comprehensive patient care. 

Adaptability, cost-effectiveness and reliability are essential 

for modern care. flamenco ® ’s outstanding, long-established 

interface expertise underpins the technical platform for your 

entire information management system. 

Whether it be alarms, telephony or administration: the best 

products and solutions for data management, organisation 

and communication can be integrated to serve your needs – 

both now and in the future. Constant system monitoring 

makes sure you can rely on the system functioning perfectly. 

Speech 

Entertain- 

ment 

Organisation 

Admini- 

stration 

installations 

Legacy 

Telephony 

flamenco ® : the ideal platform for 

integrated organisation.

Expert organisation ready 

for the future. 

flamenco ® is based on a powerful bus system that intelligently 

networks even individual components in rooms. The 

central control of the entire nursecall system is the key to 

its flexibility: you can adapt flamenco ® to new conditions or 

products with ease and change the organisation of rooms, 

wards or entire hospitals if the situation changes. What’s 

more, flamenco ® is virtually unlimited in its scalability and 

is compatible with previous and later system generations. 

over-occupancy and under-occupancy of wards balanced room occupancy with flamenco 

Ward 

Ward 

Ward 

Ward 

Ward 

Ward 

Focusing on the organisation 

of care 

• Inter-disciplinary ward occupancy 

• Free choice of organisation method: 

local, central or mixed 

• Demand-led change of workflows 

possible with ease at any time 

• Intelligent call forwarding and clear 

call prioritisation 

• Robust, intuitive control elements 

Case study of current utilisation: Future utilisation with flamenco ®: 

Balanced utilisation: with flamenco ® , you can move 

ward limits around virtually. Allocate rooms out of 

overburdened departments to areas that still have 

adequate capacity available. 

Ward 

Ward 

flamenco ® The concept 

7

The fine art 

of combining quality care 

and efficiency. 

Perfectly placed and cleverly networked. 

Occupancy rates and nursing capacity alter every day. flamenco ® can be adapted 

completely to reflect acute needs. No dust, no noise. Regardless of wiring, partition 

walls and building layout, the bus network gives you a free hand to structure 

all work flows as you like and to exchange components without any effort. 

flamenco ® lets you shift ward boundaries virtually and across disciplines. Rooms 

are allocated to units with the capacity to handle them. Even individual rooms 

can be regrouped overnight to create a new ward or serve a different department. 

8 flamenco ® System in brief 

7 RoomTerminal 

Room terminal designed for universal 

use in patient rooms, duty rooms and 

general function rooms, without speech 

communication. Standard equipment 

includes all control elements for 

operating the nursecall system. 

H x W x D: 205 x 110 x 34 mm 

Examples for optional 

ward allocations: 

Ward 1 

Ward 2 

Ward 3 

7

5 

3 

5 

6 

1 2 

1 

Patient handset 

The bedside assistant. 

Press the button to trigger a 

call or speak to staff. Separate 

controls for room light & reading 

lamp and patient’s radio & TV. 

H x W x D: 195.5 x 52 x 25 mm 

2 

5 

5 

2 

2 

Switch programme 

Waterprotected switch to indicate 

staff presence and raise nurse calls, 

WC or code blue calls. Optionally 

with pull cord or pneumatic trigger 

and cancellation. 

H x W x D: 90 x 90 x 14 mm 

4 

1 

6 

3 

ComStation BUS 

Ward console for the nurse station, designed for answering 

and handling calls and to support nursing service. 

equipped with microphone, loudspeaker and handset for 

speech communication. The ComStation BUS is operated 

using select buttons and navigation buttons, supported 

by a multifunction display. H x W x D: 55 x 273 x 185 mm 

1 

3 

5 

ComTerminal 

The ComTerminal in patient and 

functional rooms uses clear visual 

and acoustic signals to coordinate 

calls and forward information. 

Buttons to trigger emergency and 

cardiac alarms. 

H x W x D: 205 x 110 x 34 mm 

Room lamp 

Signal lamp with up to 

four sections for visual 

display of all call types 

and staff presence. 

Modular design with 

interchangeable 

decorative frames. 

H x W x D: 

110 x 150 x 40 mm 

4 

Corridor display 

Alphanumeric text to 

display the type and 

locationof calls or present 

any information 

as flow text. Integrated 

loudspeaker for 

acoustic signals and 

for announcements. 

H x W x D: 

120 x 765 x 35 mm 

flamenco ® System in brief 

9

The clear signal of being in 

the right place at the right time. 

Targeted flow of information in 

the patient’s room. 

Nothing is more sure to interrupt a good rhythm of patient 

care-giving than a flood of unfiltered information. With 

flamenco ® , you can send out clear visual and audible signals 

to ensure that the right information reaches the right person 

at precisely the right time. After all, especially when 

staffing levels are low, every step taken must lead in the 

right direction. 

A call is triggered in 

the patient’s room. 


ComTerminal 

Universal communication terminal featuring 

full-duplex speech technology. Designed for 

use in patients’ rooms, nurse stations and 

functional areas. The innovative control 

panel made from real glass satisfies even 

the strictest demands in terms of cleaning, 

operation and design. 

Multimedia 

Nursecall, but also telephone, radio, 

TV, Internet at the bedside, etc. – all 

via a multimedia terminal. 

Understandable signals. 

• Intuitive products for triggering calls 

• Range of options from simple push switches to 

complex connections involving third-party devices 

• Customisable to suit the needs of different patient groups 

• Location light, colour scheme and unique messages 

provide reassurance and safety 

• Maximum safety thanks to constant and automatic 

function monitoring 

• Designed with practical situations in mind, easy to clean 

and with a long service life 

Patient handset 

Hand-held device for voice 

communication. With buttons 

to trigger calls, switch lights, 

control radio and TV, 

2.5 m cable. 

Pear push with call and 

light switch 

To raise calls and switch 

reading light on/off, 

2 m and 4 m cable. 

Connection socket 

Combined connection socket 

for patient handset and pear 

push switch to transmit calls & 

entertainment and to control 

two relays for light switching.

Find and be found. 

• Call status and staff presences always displayed 

• Clear displays, legible even from a distance 

• LED technology for a long service life and lower 

follow-on costs 

• Displays on one or both sides, audible signals 

can be added 

• Loudspeakers for announcement signals or 

announcements in every display 

• Ward and direction lamps to the call location 

can be added as an optional extra 

Corridor display Alpha 16 

16 digits for alphanumeric display of call 

type and origin. Includes parts for assembly. 

Also available as double-sided version. 

The signal is emitted via the 

various lights in the corridor. 

Room lamp, 3-piece 

Signal lamp with 3 light 

sections for the visual 

signalling of all call types 

and staff presences. 

Group lamp 

for 3 wards to display 

calls and call status 

(inc. labelling). 

Direction lamp 

With two light sections 

and arrows to indicate 

the way to call locations, 

display calls and the call 

status. 


11

The perfect management system 

that keeps an eye on everything. 

All necessary tasks and adaptations within a ward can, 

as required, be processed locally on the ward itself or 

centrally. The ManagementCenter, as a central console, is 

an oasis of calm spanning all wards in the busy day-to-day 

care setting. Convenient control puts all the functions of 

the call system at your fingertips. 

The call can be accepted using 

various types of equipment. 


ComStation CT 

Used at the nurse station for handling 

calls, triggering calls or alarms 

and for requesting more personnel. 

Switching on and off of ward 

couplings or area-based care. 

ComStation TEL 

This device is a VoIP-enabled 

telephone that is connected via LAN 

to the flamenco ® call system. In the 

nurses’ room, it is used to display 

and handle messages from the call 

system. 

DECT/WLAN 

When the workload is light or when 

special services need to be engaged, 

flamenco ® supports the integration 

of modern telephone systems and 

mobile telephones/DECT. 

Everything under control on the ward. 

• Customised functions, depending on the type of 

organisation 

• Complete chain of communication from the simple 

ComTerminal to the local ManagementCenter 

• Independent consoles or VoIP telephones on the 

network 

• Simple integration of mobile telephones via DECT 

or WLAN 

• Supports all conceivable forms of care organisation 

ComStation BUS 

For querying and handling calls and supporting 

the organisation of care. Microphone, 

loudspeaker and handset for speech-based 

communication. The system is operated 

using target and navigation buttons. 

Equipped with a large and easy-tounderstand 

multi-functional display. 

ComStation PC 

On-screen console for handling all 

call system functions within a ward. 

Designed as a PC workstation with 

separate intercom station.

The ManagementCenter 

processes all information. 

ManagementCenter 

Central console in flamenco ® for 

the best possible organisation 

of operating workflows. All the 

functions for handling all call 

system functions centrally are 

available and are convenient to 

operate. 

Documentation 

Logging of all system events for 

troubleshooting purposes and 

to ensure more transparency in 

the delivery of care. 

Alarm announcements 

Option of announcements and 

alarms in each room as well 

as additionally installed loudspeakers 

in corridors and other 

areas of the building. 

Building services technology 

flamenco ® integrates individual 

interfaces for exchanging information 

with other systems, such 

as fire alarm systems. 

DIA HL -7 

Patient 

Call: 

Patient 

- Name 

- Age 

HIS 

Helping you stay in control and 

organise intelligently. 

• Control and organise individual wards or centrally 

• Free choice of operational method – local, central 

or mixed 

• Single or multi-station solution, customisation of 

workstations 

• Facility for documenting all events 

• Display of non-system information, e.g. status of 

the fire alarm system 

• Extensive announcement and alarm options 

• Interfaces for exchanging information with other 

systems, such as the hospital information system 

or fire alarm system 

protocol 


13

The multimedia masterpiece in 

which everything fits together. 

The flamenco ® system platform is the basis on which 

everything that should work perfectly in a modern 

hospital actually does: staff and patients, wards and 

teams, signals and displays, call systems and telephones, 

TVs and computers, and much, much more. 


Alarms 

Additionally installed loudspeakers 

and interfaces to 

ELA systems facilitate a 

comprehensive information 

and alarm solution. 

Information 

As well as displays from the call system, information from fire 

alarm systems and other systems can be forwarded to specific 

personnel. 

Audible and visual signals ensure targeted 

communication, even while on the move. 

Targeted flow of information 

along every corridor. 

• Announcement loudspeaker in corridors and areas to 

provide information and alarms 

• Use of corridor displays to provide additional information 

• System-wide, atomic clock-adjusted and synchronised 

time display on all displays 

• Forwarding of information to mobile telephones or 

pagers to alert resuscitation teams and to pass on 

important messages 

Forwarding 

When an emergency occurs, 

rapid action is essential. 

Intelligent interfaces allow 

alarms, such as to resuscitation 

teams, to be forwarded via 

mobile telephones or pagers.

Multiple uses in the patient’s room. 

• Display on the ComTerminal with additional messages, 

such as the time, special texts from non-system 

installations such as the fire alarm or messages from 

intensive care 

• Connection of multimedia devices for triggering calls, 

speech-based connections and the use of added-value 

services 

• Integration of patient telephones into the call system’s 

speech communication module 

• Interfaces for controlling TVs and for audio playback 

• Switching of room and reading lights 

Nursecall 

Use of the ComTerminal display to deliver additional 

information such as the time, special texts from nonsystem 

installations, etc. 

Further devices provide information, 

entertainment and comfort in the patient’s room. 

TV and multimedia 

From a standard TV to complex 

multimedia solutions with access 

to the Internet, there are a great 

number of integration options 

available. 

Patient telephone 

Whether stand-alone or with 

an interface to the nursecall, a 

variety of connection options 

ensure the maximum possible 

benefit for everyone, from a 

simple call button to integrated 

speech-based communication. 


15

The standard language 

that allows everything 

to work in harmony. 

CCS 

since 1976 

16 flamenco ® Interfaces 

NewLine 

since 1992 

flamenco ® 

Integration platform 

EccoLine 

since 2003 

Existing 

network 

Compatibility means integration, 

not rejection. 

When the decision to replace or change a system is being 

made, costs and complexity play a crucial role. Tunstall has 

therefore developed solution concepts that facilitate the 

straightforward integration of existing products and the 

smooth continuation of the hospital's operation. Decide for 

yourself whether you want to replace individual components, 

use existing cable networks or carry out a complete system 

change. 

flamenco ® ’s superlative compatibility affords healthcare providers 

additional room for manoeuvre despite limited budgets. 

You can retain existing assets, reduce ongoing operating costs 

and profit from new ideas and innovative system concepts 

aimed at ensuring even more efficient organisation and 

communication. 

Compatibility creates freedom: 

• Interfaces to previous systems 

• The Tunstall refurbishment concept 

allows new systems to be installed 

with virtually no interruptions to 

ongoing hospital operation. 

• Integration of several system 

generations 

• Use of existing routings and sockets 

• Upgrade to new products

Examples of interfaces: 

KIS/IT 

Close connections with interfaces 

from Tunstall. 

ESPA 4.4.4 

Transport systems 

HIS/DSS 

TV solutions 

Entertainment 

Light/space 

Mobile telephony 

VoIP/SIP 

Staff planning 

The diversity of modern technologies and areas of application 

results in highly complex, individual solutions tailored to 

specific tasks and applications. In today’s world of communication, 

interfaces are the essential tool for allowing information 

to be exchanged. 

LAN/WLAN 

Emergency management 

Staff protection 

Legacy and third-party systems 

Telemetry alarm 

Technology 

Communication 

Comfort 

Organisation 

The flamenco ® system platform offers virtually unlimited 

options for integrating various systems into the care organisation's 

workflow. The focus is always on making the 

connection as secure as possible, minimising the risk of 

unwanted influences from either side. This is where the 

challenge for planners and operators lies – to work with the 

manufacturer to create the best possible, secure solution. 

flamenco ® Interfaces 

17

The great feeling of 

being on safe ground. 

18 flamenco ® Interfaces 

Satisfy security requirements safely. 

Call systems are designed to request help quickly, reliably 

and in a targeted manner in emergency situations and situations 

of danger. When it comes to human life and health, the 

demands of communication and safety are inseparable. To 

safeguard these demands, call systems are standardised to 

DIN VDE 0834. 

As more and more systems are connected and global network 

structures become more and more widespread, 

the demand is growing for a standardised platform 

that can handle all communication tasks. The 

flamenco ® system complies fully with all the 

applicable guidelines and is based on an intrinsically 

safe system with its own infrastructure. 

Tunstall is committed to closely examining the 

risks of failure, the degree of system support 

required and the resulting follow-on costs long 

before the solution is actually implemented. 

The flamenco ® safety principles 

1. Where call systems are connected to 

other systems, human safety is always 

the top priority. 

2. Integration into existing networks or 

link-up via interfaces is possible at any 

time, provided the requirements of 

DIN VDE 0834 are strictly adhered to. 

3. Each individual component used and 

the entire infrastructure must satisfy 

the high demands on a call system 

in order to allow the creation of a 

standard-compliant, safe system.

Security and IP 

aren’t a contradiction. 

The right use of IP-based solutions can represent a useful 

addition to regular call systems and communication 

solutions. But not everything that is technically possible 

can meet the stringent standards required. 

✔ ✔ 

Logging, 

Staff, Call etc. 

Data processing 

center 

Groupcenter 

Ward 

terminal 

IP switch 

IP switch 

Internet, 

Video, 

Telephony 

Ward Room Point of care 

The call system has a separate, independent cable network. Added 

value services are simply transported as an additional element via 

LAN or telephone line, for example, under the same cover plate into 

a connecting plug or into the device. When it comes to functionality, 

however, the systems remain fully independent. 

Case study 1 complies with DIN VDE 0834. 

! 

Logging, 



center 

Ward 

IP network 

Ward 

terminal 

IP switch 

Ward 

terminal 

Internet, 

Video, 

Telephony 

Internet, 

Video, 

Telephony 


The call system on each ward has its own cable network. Several 

stations are to be linked together via a standardised cable network 

(DIN/EN 50173) and standard network components. Added value 

services are integrated as in case study 1 via the device or connecting 

plug as independent systems. 

Case study 3 complies with standards under certain conditions. 

Since the organisational specifications are difficult to guarantee 

over the long term, however, this approach is not recommended. 

Source: Zentralverband Elektrotechnik- und Elektroindustrie e.V. (ZVEI) 

Secondary alarm, 

Logging, 



center 

IP switch 

Standard LAN 

Ward 

terminal 

IP switch 

Nursecall 

Ward 

terminal 

Internet, 

Video, 

Telephony 


Ward 

terminal 

IP switch 

Ward 

terminal 

Of 

course! 

IP hub 

Complies 

with 

For more information on this topic, we recommend the 

brochure from the Zentralverband Elektrotechnik- und 

Elektroindustrie e.V. (ZVEI), entitled “Rufanlagen und IP? 

Aber sicher.” (Currently only available in German) 

The call system on each ward has its own cable network. The wards 

are connected via a dedicated IP network reserved for the call system. 

Added value services are integrated as in case study 1. 

Case study 2 complies with DIN VDE 0834. 

Internet, Video 

Telephony 


The call system with its individual devices, multimedia and added 

value services, as well as the wards, are linked together via the general 

IT infrastructure. 

Case study 4 is not in any way standards-compliant, even though 

QoS-enabled active components, VPN technologies and “managed 

services” appear to permit an adequate standard of safety. 

flamenco ® Interfaces 

19

SystemOrganizer: 

display based 

on floor layouts, 

unique symbols. 

The reassurance of knowing 

everything is quickly under control. 

Organisational tools spanning a wide 

range of software. 

Regardless of the size of the system or the type, age or 

number of third-party systems connected, the Management- 

Center and its associated PrimusGlobal+ software give you 

complete control of all the functions in your call system. 

Whether it be a simple on-screen console or with additional 

target buttons, you can see the location and status of 

standard calls, emergency calls and alarms as well as 

staff presences at a glance. Clear symbols and intuitive, 

menu-guided operation allow you to use the system with 

confidence. And of course, the user interfaces can be 

customised entirely to your preferences. 

20 flamenco ® ManagementCenter 

Managing the flood of information. 

The link to the OSY-ControlCenter gives you direct access to 

information from all connected information systems. This 

information might be personal data from the HIS, including 

medical data, names or care instructions, or it could equally 

be information from facilities management. To ensure 

seamless documentation, all system events can be logged 

with the time, date, ward and room identifiers and exported 

into other applications. Of course, PrimusGlobal+ supports 

multiple workstations. 

Truly multi-talented when it comes to 

configuration. 

Whether it be on site or remotely, the flamenco ® System- 

Organizer is a configuration tool that enables all system 

settings from the initial commissioning to subsequent functional 

adaptations to be taken care of with complete ease.

Cost-effective organisation with the 

ManagementCenter. 

More time for care, happier staff and cost-effective organisation 

– that’s the best way of summing up the experiences 

that many institutions have had with the ManagementCenter. 

Whether it be on the ward or at a central point: the ManagementCenter 

provides security, saves effort and lessens the 

workload of ward personnel. By passing on targeted information, 

a saving of 30 to 50 per cent of all walking routes can 

be achieved. 

PrimusGlobal + ManagementCenter 

Software especially for central consoles in flamenco ® call 

systems. All the functions for handling all call system functions 

centrally are available and are convenient to operate. 

Always in control with PrimusGlobal + 

management software. 

Intelligent software functions coordinate communication 

workflows efficiently and in a targeted manner – a fact 

that benefits the patient and ensures coordinated care. 

As well as basic functions for handling calls for assistance, 

PrimusGlobal+ also offers a wealth of options aimed at 

making organisation more efficient: 

• Talk to your patients by name thanks to an interface to 

the HIS. 

• Recognise infection control rooms at the click of a 

mouse thanks to customisable colour markings. 

• Trigger automatic announcements using freely-defined 

announcement texts or custom-defined audible signals 

to provide information or to raise the alarm. 

• Find suitable personnel in the area around the call 

location automatically at the click of a mouse. 

• Organise your ward by colour coding area-based care. 

• Configure your system according to your requirements. 

• Display important information from third-party systems, 

such as the fire alarm system and much more. 

Rely on the experience of a great number of impressed users 

and talk to us about your individual requirements. 

Using the 


means*: 

36,500,000 

fewer steps 

or 

200 days' more time 

for care delivery 

*Sample calculation based on 350 beds 

considered on annual bases 

flamenco ® ManagementCenter 

21

The new freedom 

of having a network 

full of possibilities. 

The best of everything. With flamenco ® 

you can integrate any component from 

any system. 

OSY: it may sound like a technical abbreviation, but it describes 

a whole philosophy, the OpenSystem philosophy. 

It provides the operational security for integrating different 

external systems via interfaces. The OSY ControlCenter is 

at the heart of all data flows and voice communication. 

The OSYnet Safety Controller grants additional security. 

You decide on the best solution in each department. 

flamenco ® is an open platform. You can consider all options 

available for your communication system whatever delivers 

the most benefits for your telephone and alarm networks 

and patient environment. Smart OSYlinks make sure everything 

communicates smoothly. And a modular approach is 

the best springboard for easy alterations and extensions. 

Proven bus technology performs 

great feats with small parts. 

Intelligent networking starts at the small end. The RAN bus 

knits together all the components in the room so skilfully 

that they carry on doing a reliable job even if another part 

has failed. The smart ComTerminal is the link between 

the room bus and the OSYnet group bus. OSY symbolises 

independently secure systems that can shield themselves 

from an error elsewhere and continue working reliably even 

during an operational malfunction. You can trust flamenco ® 

with its proven system security. 

22 flamenco ® System architecture 

The call system 


The ManagementCenter with 

PrimusGlobal+ accesses all 

external and internal information 

systems via the OSY ControlCenter. 

A user-friendly interface facilitates 

central processing of all nurse call 

functions. 

OSY-ControlCenter 

The OSY ControlCenter places 

all flamenco ® nursecall system 

functions at your service. It is the 

system’s central interface for the 

input and output of data, voice 

connections and system messages 

and the hub for remote access 

and system updates. 

External systems 

Alarm system 

Transport system 

HIS data system 

Announcement 

Telephony 

Customised solutions

Installation 

Group 1 

OSYnet 

• Data transfer 

• Speech transfer 

• 24V power supply 

Group 2 

Power supply 

Cable: NYM 2 x 2.5 mm2 Group bus (OSYnet) 

(flamenco only) 

Cable: CAT5 cable 

Patient 

room 

Patient 

room 

DL 

DH 

DG 

NF 1a 

NF 1b 

NF 2a 

NF 2b 

+24V 

0V 

RAN 

RAN 

white-blue 

blue 

white-green 

green 

brown 

white-brown 

orange 

white-orange 

The OSYlink interfaces connect flamenco ® 

elements like the ComTerminal, group lamps 

and loudspeakers and also third-party 

components to their OSYnet group bus. 

Patient 

room 

24V 

power 

supply 

Patient 

room 

24V 

power 

supply 

Patient 

room 

Patient 

room 

OSYnet 

Safety 

Controller 

OSYnet 

Safety 

Controller 

Corridor 

display 

Patient 

room 

Room bus (RAN) with speech 

(max. two connections) 

Cable: 2 x IY(ST)Y 2 x 2 x 0.8 

24 V 

RAN 

0V 

LS 

MIC 

SCH B 

OSYlink 

OSYlink 

PrimusGlobal+ 

ComStation PC 

red 

yellow 

black 

white 

yellow 

white 

black 

red 

flamenco ® System architecture 

23

Plug and Play increases security and 

cuts installation time. 

Where refurbishment is concerned, flamenco ® is perfectly 

prepared for when a change of components is needed: 

simply reconfigure sub-sections or quickly exchange individual 

peripherals via the Plug and Play approach. Since the 

bus technology extends into the room, configuration of the 

plug-in modules is simplicity itself. Even extensive functional 

improvements can be loaded easily via a software upgrade 

without interfering with ongoing hospital operation. 

24 flamenco ® Innovations 

Plug and Play 

gives you freedom 

• As early as the planning stage 

• During installation 

• When servicing 

• For changes of use 

The small ideas 

that make big 

progress 

possible. 

Implement changes easily in no time at all. 

With easy-to-install Plug and Play components, the amount 

of effort associated with installations is reduced, saving 

valuable working time and increasing safety and security. 

Prior considerations of specialist lines, the number of cables 

or types of buttons are no longer needed, since flamenco ® 

can largely be integrated into existing cable networks. In the 

next stage, the plugs are pre-installed and connected via 

3-wire RAN technology. The devices then simply need to be 

plugged in. The final stage, the system configuration stage, 

is also quick and convenient.

Major savings effect from 

innovative ideas for the details. 

Accessories with built-in material protection. 

The equipment and cable clamps put an end to the cable 

spaghetti by the patient’s bed, thereby ensuring more safety. 

The precise routing ensures that all cables remain out of the 

way, namely on the bed rail. The smart, self-releasing adapter 

avoids unnecessary material damage due to inattention: if 

the patient inadvertently pulls the pear push switch or patient 

bedside combination unit. 

LEDs cut running costs. 

Equipment and cable clamp 

Installed in moments for all 

patient-operated equipment, 

with routing of all cables and 

equipment. 

Order no.: 70 0361 00 

Self-releasing adapter 

For connecting patient-operated 

equipment and push switches. 

Patient handset: 

Order no.: 74 0812 50 

Pear push: 

Order no.: 74 0812 51 

Cost effectiveness is the Holy Grail of hospital management. 

This is why we use LED modules throughout. Their service 

life is 20 times higher than conventional bulbs, and they 

consume only a quarter of the energy. But that's not all: 

their longer service life also means that the amount of maintenance 

required is close to zero. Improve your operational 

reliability thanks to LED modules: with their outstanding 

failure safety, not a single patient call will go unnoticed. Cost 

effectiveness, comfort and safety in a perfect combination – 

so typically Tunstall. 

Benefits: 

• Long service lifetime 

• Low subsequent costs 

• Removable modules 

flamenco ® Innovations 

25

The beautiful perfection that 

determines every detail. 

A wide range of system components 

for customisation. 

The basis for future-focused cost effectiveness is flexibility, 

not savings. With our extensive accessories, you are 

guaranteed to be perfectly equipped for any situation. 

You can rely on our expertise right down to the last detail. 

Further system components can be found in our extensive 

system documentation. 

26 flamenco ® Accessories 

Pneumatic call switch 

Order no.: 70 0106 00 

Cancel switch/WC 

water protected 

Order no.: 70 0113 00 


with call switch 

Order no.: 70 0171 03 

Connection socket combi 

Order no.: 70 0424 00 

Connection socket combi, 

bedhead unit 

Order no.: 70 0434 00 

Pear push switch 

with 2 call switches 

Order no.: 70 0711 00 

Patient handset bracket 

Order no.: 70 0800 00 


with call button, channel 

Order no.: 70 0171 50

Connector, 3-pole 

Order no.: 70 0807 00 

Connector, 4-pole 

Order no.: 70 0807 01 

RAN interface normal call 

Order no.: 70 0840 00 

RAN interface code blue/cardiac alarm 

Order no.: 70 0841 00 

RAN interface telephone call 

Order no.: 70 0842 00 

RAN interface TV 

Order no.: 70 0843 00 

RAN interface 

with speech 

Order no.: 70 0880 00 

Headphones 

Order no.: 70 0801 00 

OSYlink-Door entry speaker 

Order no.: 77 0801 00 

OSYlink-Group lamp 

Order no.: 77 0802 00 

OSYlink-Universal 

Order no.: 77 0803 00 

OSYlink-Announcement 

Order no.: 77 0804 00 

Power supply unit UPS 

Order no.: 77 3400 00 

Power supply unit 

Order no.: 77 3401 00 

OSYnet-Y-RepeaterOpto 

Order no.: 77 4000 00 

OSYnet-Gateway 

Order no.: 77 4001 00 

flamenco ® Accessories 

27

The technology that guarantees 

all types of entertainment. 

28 flamenco ® Multimedia 

Multimedia terminal 

at patient bed 

Televison 

Internet 

Multimedia 

Contemporary solutions for multimedia 

and the Internet. 

The demands on equipment in patients’ rooms are becoming 

ever more exacting, more personal and more important. On 

patients' wish-lists, TV as well as access to multimedia and 

Internet applications are becoming increasingly popular. This 

aspect is growing more and more popular not least due to 

the increased trend towards the creation of VIP wards. 

In conjunction with selected and certified partners, we offer 

a broad bandwidth of equipment and solutions. Coordinated 

interfaces ensure smooth communication and guarantee a 

high degree of flexibility when it comes to choosing equipment 

and system solutions.

Available anytime, anywhere. 

Even with the standard version of flamenco ® , there are a 

range of speech-based communication options available. 

Whether it be conversations with patients, in the central 

console or via an auxiliary console: simple handling and 

excellent speech quality make life much easier in many 

ways for staff. 

Depending on organisational requirements, it is possible to 

implement a mobile communication option. flamenco ® is 

equipped with various interfaces for this, allowing the connection 

of modern telephone systems. From a simple ESPA 

data interface to link-ups via VoIP with the SIP protocol, 

virtually everything is possible. The functions range from the 

simple display of a call message in the display to a console 

with speech connection to the patient and subsequent call 

cancellation. 

Examples of interfaces to telecommunications systems: 

flamenco ® 

OSY- 

ControlCenter 

Serial ESPA 4.4.4 

Analogue a/b 

LAN – VoIP – SIP 

Telecommunications 

system: 

dependent on 

features and 

configuration 

DECT/WLAN 

Stationary 

flamenco ® Telephony 

29

30 flamenco ® Commitment 

The commitment 

that earns us the best 

ratings in 

customer evaluations. 

Competent, friendly, fast service. 

We not only deliver perfect products, but we also offer you 

first-class service that embraces every process. From the initial 

planning stages, the recommendation of attractive financing 

and leasing concepts from suitable partners and support and 

assistance with installation to hardware and software maintenance 

agreements, comprehensive training and seminars – 

at Tunstall, you receive high-quality, competent, friendly and, 

according to our customers, seamless service. Our offerings 

are available to download from www.tunstall.de. 

Planning phase 

• Consultancy 

• Status analysis 

• Support for 

system design 

Implementation phase 

• Sample installations 

• System check 

• System extension 

• Service entry support 

Training 

• Technical training 

• Functional and 

operational training 

Service 

• On-site service 

• Repairs 

• Inspections 

• Spare parts provision 

Telephone support 

• Technical support hotline 

• Project consulting 

• Remote maintenance 

System maintenance 

contracts 

• Inspection 

• Software maintenance 

• Hardware service agreement 

• User licences

Training courses of the highest calibre. 

Call systems comply with the strict DIN VDE 0834 safety 

standard and undergo regular maintenance. As a result of 

today’s demands on organisation and process optimisation, 

systems have been developed that are pretty comprehensive, 

including everything from simple contact switches and links 

to telecommunications systems to the integration of systems 

into IT networks. These complex solutions require specialist 

knowledge, experience and not least a strong sense of 

responsibility from specially trained personnel. 

Problems can often be avoided by taking simple steps, such 

as by carrying out the prescribed inspections and maintenance 

checks. Consequently, we offer you technical training 

courses and seminars, delivered at our training centre by 

experienced systems engineers, for our various systems and 

product generations. Technical personnel in hospitals and 

staff from installation companies can therefore be trained 

to make them experts in call systems, providing suitable 

contacts on site who can intervene rapidly on site and, if 

a problem arises, take the correct action as defined by 

standards and technical practices. 

Practical experience for practical 

situations: 

flamenco ® training courses 

• In-depth information on the design, 

installation and operation of our systems 

• Training courses on configuring and 

programming our software solutions 

• Training classrooms with high-quality 

technical equipment and an enjoyable 

atmosphere 

• Alternative option of holding training 

courses at your premises 

flamenco ® Commitment 

31

The strength of being 

part of a successful family. 

Expertise in every dimension: 

the flamenco ® system family. 

Knowing that someone can be contacted immediately when 

help is needed gives users a feeling of reassurance and, if an 

emergency strikes, can even save lives. With our flamenco ® 

communication solutions, certified to DIN VDE 0834 Part 1 

and 2 and based on the flamenco ® system platform, we 

ensure that there is always someone nearby. 

flamenco ® – Nursecall for hospitals, with speech 

flamenco ® satisfies the core demands that small and large 

hospitals make on modern nursecall systems. It is flexible, 

makes day-to-day work easier and helps to make workflows 

effective and efficient, thereby reducing costs. flamenco ® 

also gives you the freedom to provide patients with the best 

possible care. 

flamencoL – Nursecall for hospitals and care facilities, 

without speech 

For situations in which speech communication is neither 

necessary nor wanted, the new RoomTerminal is the ideal 

addition to contemporary care. Equipped with all the powerful 

features of the innovative ComTerminal with full-duplex 

speech technology, the RoomTerminal without speech puts 

the finishing touch to the flamenco ® nursecall system family. 

In many cases, cost considerations prevent all rooms from 

being connected to the call system’s communication network. 

With the ControlTerminal, rooms such as workrooms or nurses' 

stations can be integrated. Combined in a room lamp and 

installed on the corridor, it provides all the basic functions 

of a call system. 

32 flamenco ® Business areas 

flamencoSE – Nursecall for penal systems 

Barely any other sector sees the convergence of so many 

demands on communication solutions like the penal system. 

flamencoSE for the penal system can be adapted quickly and 

efficiently to all situations, and helps to optimise workflows 

cost-effectively. flamencoSE provides considerable freedom 

for customisation and also offers maximum security against 

tampering and vandalism. 

flamencoS – Security for schools 

Ensuring rapid, coordinated and safe action in the event of 

an emergency, while at the same time making the day-to-day 

running of the school easier thanks to intelligent information 

management, flamencoS provides safety for schools. In light 

of the terrible killing sprees of the past, possibilities are being 

sought for fetching help immediately during an attack. Tunstall 

is addressing the growing demand for safety and security, 

and has therefore developed an alarm and communication 

system – flamencoS – that serves this very important need. 

flamenco ® flamenco L 

flamenco SE flamenco S

The calm reassurance 

of knowing you’re safe, 

even at home. 

Telecare and Telehealth from 

the innovation leader. 

Tunstall is not just the global innovation leader in the 

field of hospital communications. When a company 

does as much for security and safety as we do, it’s 

only natural that we should expand into other areas 

too: when it comes to home emergency calls, service 

calls, communication for the elderly and telehealth, 

nobody surpasses us. Innovative, contemporary 

systems equipped with all conceivable features that 

deliver unfailing reliability ensure that patients, their 

relatives and carers feel completely reassured. 

With Tunstall Telecare solutions, a simple press of the call 

trigger button on the home emergency call system sets up 

a speech connection to the emergency call switchboard, 

from where help can be organised. 

For patients with long-term conditions, Tunstall Telehealth 

solutions make life easier and allow them to stay safely in 

their familiar, home environment. Intelligent and individually 

configured monitors collect vital data, automatically sending it 

to a monitoring centre. Each patient is monitored continually 

there and treatment is initiated immediately should there 

be a critical change in their readings. 

Telehealth 

Monitor RTX 3371 

home emergency 

call devices 

PiperFon Connect 

flamenco ® Business areas 

33

34 

© Charité-Universitätsmedizin, Berlin 

flamenco ® – the right decision. 

Often, an innovation's success on the market is determined 

by how well it performs in practice. To cope with 

the growing demands of the healthcare sector, well 

over 1,000 hospitals worldwide are already relying on 

communication systems from Tunstall. 

Charité University Hospital's Faculty of Medicine 

at the Humboldt University, Berlin, Germany: 

The Charité University Hospital in Berlin has been a loyal 

Tunstall customer since 1967. Over the course of more than 

40 years, all of Tunstall’s nursecall systems have been deployed 

there. Up until 2009, the Campus Charité Mitte (CCM) 

and the Campus Virchow-Klinikum (CVK) operated two independent 

ComCenter switchboards from where communication 

in both buildings was controlled. The decision was then 

made, for organisational and cost reasons, to control the 

flamenco ® References 

The wonderful certainty 

of being in the best company. 

communication for both buildings, i.e.. the Campus Charité 

Mitte too, from a single switchboard at the Virchow campus. 

As a result, the calls from 2 buildings and 1,600 beds are 

now coordinated and organised via a single switchboard. 

Südharz Hospital, Nordhausen, Germany: 

The nursecall system in the Südharz hospital is the heart of 

the entire hospital’s communication and organisation system. 

From a central point, the ComCenter, trained nurses handle 

all patient calls. With each call, all of the patient’s key information 

is displayed directly on the monitor. This saves time – 

time that the nursing staff can dedicate to the patient. Each 

year, around 44,000 kilometres of walking are also saved. The 

hospital moreover uses many other options offered by the 

flamenco ® ComCenter: to provide greater clarity, MRSA/ORSA 

rooms are marked in red, in order to enable these rooms to 

be identified at a glance and exclude them from certain procedures 

for organisational reasons. flamenco ® ’s flexibility is also 

harnessed by allowing ward limits to be virtually redrawn, allowing 

multi-use rooms to be put together for area-based care. 

Johannes Wesling Hospital, Minden, Germany: 

When a new hospital was built, the first in North Rhine- 

Westphalia in 20 years, public interest was as great as 

the competition among the suppliers. Tunstall, however, 

impressed right across the board with its flamenco ® 

nursecall system. Since February 2008, the 28 wards 

of the around 1,000-bed hospital have been managed 

in a local organisational structure. Thanks to 

the intelligent connection of the nursecall system to 

the WLAN telephone system, constant availability is 

guaranteed in all locations. 

Charité University Hospital, Berlin

International projects (selected references) 

AUSTRALIA: South Brisbane Wesley Hospital I 

Townsville Mater Hospital 

AUSTRIA: Krems a.d. Donau Seniorenheim 

Thorwestenheim I Neunkirchen Landespensionistenund 

Pflegeheim I Salzburg Landeskrankenanstalten I 

Wartberg Pflegeanstalt Schloss Haus I Wels 

Justizanstalt I Wien Sanatorium Döbling 

BRAZIL: Sao Paulo Hospital do Coraçao 

BULGARIA: Varna St. Anna Hospital 

CYPRUS: Limassol DG-Hospital I Limassol Polyclinic 

Ygia I Nicosia New Nicosia General Hospital I Nicosia 

Aretaieion Medical Center I Paphos Evangelismos 

Private Hospital 

FRANCE: Ajaccio Centre de Rééducation Fonctionnelle 

du FINOSELLO I Nancy Centre Hospitalier I Paris 

Clinique des Maussins I Saint Maurice EPHAD Les 

Jardin de Cybèle I Strasbourg Centre Hospitalier 

Universitaire Haute-Pierre I Vertou Hôpital de Sèvre 

et Loire 

FRENCH GUIANA: St. Laurent du Maroni Hôpital 

Frank Joly 

GHANA: Kumasi Health Centre 

GREAT BRITAIN: Birmingham Edgbaston BMI Priory 

Hospital I Blunderstone Prison Institution, Cardiff Taff 

Ely District General Hospital I Glasgow BMI Ross Hall 

Hospital I Hull BUPA Hull & East Riding Hospital I 

London HCA Princess Grace Hospital I Manchester 

Buckingham House Private Hospital 

GREECE: Athens General Clinic I Athens Iaso Hospital I 

Crete Apollonian General Clinic I Halkis General 

Hospital I Larissa General Hospital I Thessaloniki 

Thorax Clinic 

HUNGARY: Mosonmagyarovar Karolina Korhaz I 

Budapest National Institute of Cardiology 

INDIA: Delhi Moolchand Hospital I Gurgaon Artemis 

Hearts Institute 

IRAN: Tehran Homa Airport Clinic I Beasat Hospital 

IRELAND: Dublin Mater Misericordiae Hospital I 

Dublin St. James Hospital I Dublin Tallaght Hospital I 

Tralee Kerry General Hospital I Dublin Bloomfield 

Development I Mullingar Midland Regional Hospital I 

Dublin Wheatfield Prison 

ITALY: Asti Ospedale di Asti I Bari Policlinico di Bari 

Clinica Oculistica e Clinica Osterica I Firenze Ospedale 

S. Anna I Milano Clinica Mangiagalli I Milano Ospedale 

S. Raffaele Milano Rep. Pediatria I Padova Policlinico 

S. Matteo 

KUWAIT: Al Maidan Private Hospital I 13 Public 

Hospitals (Ministry of Health) 

Südharz Hospital, Nordhausen 

LIBYA: Misurata Hospital 

LITHUANIA: Vilnius Gerantalogijos ir rebilitacijos 

centras 

LUXEMBOURG: Differdingen lnterkommunales 

Hospital 

ROMANIA: Bucharest Nato Hospital 

RUSSIA: St. Petersburg Medem International Clinic 

SAUDI ARABIA: Madina Maternity Hospital I Makkah 

Al Mukaramah Muna Hospital I Buraidah Qassim 

Medical Centre I Al Rass General Hospital I Baljurashi 

General Hospital I Taif General Hospital 

SUDAN: Maravi Dam Hospital 

SWITZERLAND: Kilchberg Krankenhaus Sanitas 

THE NETHERLANDS: Amsterdam Schiphol Triport I 

Arnhem Huis van Bewaring I DenHelder Gemini 

Ziekenhuis I Eindhoven Ziekenhuis De Grote Beek I 

Harderwijk St. Jansdal I Niewegein St. Antonius 

Ziekenhuis, 

THAILAND: Bangkok St. Louis Hospital 

TURKEY: Ankara Bayindir Hospital I Antalya Akdeniz 

University Hospital I Istanbul American Hospital I 

Kocaeli Anatolia Foundation Hospital I Istanbul 

Memorial Hospital I Ankara Hacetepe University 

Hospital 

UNITED ARAB EMIRATES: Dubai Al Wasl Hospital I 

Al Ain Tawam Hospital I Fujairah Private Hospital I 

Dubai Canadian Specialist Hospital I Ras Al Khaimah 

Obaidullah Hospital 

flamenco ® References 

35

When considering the further development of our products, 

we listened very carefully to what you told us. Your questions, 

suggestions and wishes have repeatedly inspired 

us in this process, and continually driven our passion for 

intelligent solutions. Our skill at finding the right solution 

for every demand then made us the international innovation 

market leader. And these are just some of the results: 

virtually unlimited integration options for all possible 

Experience and expertise for pioneering 

communication solutions. 

When it comes to experience and expertise, we enjoy a first-class reputation. More and more hospitals and institutions 

worldwide are putting their trust in us: hospitals and care homes for the elderly as well as prisons and schools. 

This is why we do everything we can to not only meet their expectations, but also to exceed them. 

We would be happy to provide you with 

further brochures about flamenco ® : 

flamenco SE 

Tunstall GmbH · Orkotten 66 · 48291 Telgte 

Telephone +49 25 04 7 01-0 · Fax +49 25 04 7 01-4 99 

Or visit us on the Web at: www.tunstall.de · info@tunstall.de 

Tunstall. 

The innovations that 

drive the market. 

systems and peripherals, simple installation and maintenance 

thanks to Plug and Play components, maximum 

organisational freedom and not least a first-class design 

for all our operating equipment. Feel free to ask us for 

references! And to ensure that everything runs to your 

complete satisfaction right from the word go, we crown 

our portfolio with expert and friendly service. 

You have our word. 

QUALITY 

MANAGEMENT 

SYSTEM 

DQS certified to 

DIN EN ISO 9001 

Reg. no. 56386 

Reg. no. 56386 

further information about 

Tunstall products can be 

found in the relevant information 

sheets. Because we 

constantly develop our 

products, we reserve the 

right to make changes to 

the specifications and 

appearance of our products 

without prior notice. 

KK 051-05/82 00895056/1.000/11.10/D.O.

Productbrochure (2.97 MB) - Tunstall GmbH

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