System Description - Tunstall GmbH

All the reassurance you need 

Nursecall: by Tunstall 

System 

Description

The manual was prepared with due care, and all details were checked for their 

correctness. However, we cannot assume any responsibility form possible 

discrepancies or incomplete information. 

All rights to this documentation are reserved, in particular copyright and distribution 

rights. No part of this documentation may be reproduced in any form or processed, 

copied or distributed using electronic systems without the prior written consent by 

Tunstall GmbH. 

We reserve the right for implementing technical changes. 

Tunstall GmbH

Flamenco - System Description, 05/11 (Rev. 2.0), 00 8812 64 

1. Table of Contents 

2. Performance features ....................... 3 

Flamenco nurse call systems are ... ...................... 3 

Sample ward ......................................... 4 

3. Functions ................................. 7 

Presence message .................................... 7 

Call types and call categories ........................... 9 

Signalling ............................................ 11 

Consoles ............................................ 15 

Call handling ......................................... 19 

Speech communication ................................ 22 

Rooms without speech communication ................... 25 

4. Interfaces - OpenConcept ................... 27 

Interfaces in rooms .................................... 28 

Interfaces at group bus ................................ 29 

Interface at the central control .......................... 30 

5. Organisational modes ...................... 33 

Ward operating mode .................................. 33 

Central call handling ................................... 35 

Zone nursing ......................................... 36 

Room nursing ........................................ 37 

6. Configuration / SystemOrganizer ............ 39 

7. The technology ............................ 41 

System overview ...................................... 41 

System structure ...................................... 42 

Control unit OSY-ControlCenter ......................... 43 

Speech communication ................................ 44 

Cables ............................................... 45 

Wards and groups ..................................... 46 

8. System safety .............................. 47 

9. Room types ................................ 49 

Patient / Resident room ................................ 50 

Function room ........................................ 62 

Ward bathroom ....................................... 63 

Ward bathroom ....................................... 64 

Nurse station ......................................... 65 

Corridor .............................................. 69 

10. Accessories .............................. 

71 

1

1. Table of Contents 

2 

11. Product overview .......................... 73 

Consoles ............................................ 73 

Software and PC ...................................... 80 

Patient units .......................................... 86 

Room terminals ....................................... 89 

Switch programs ...................................... 92 

Signalling devices ..................................... 95 

Connection sockets ................................... 98 

TV connection ........................................ 102 

Supplementary system components ..................... 106 

Interfaces ............................................ 108 

System control ........................................ 111 

Installation ........................................... 117 

Accessories .......................................... 119 

12. Abbreviations ............................. 125 

Abbreviations ......................................... 125 

Cable legend ......................................... 

126 

Flamenco - System Description, 05/11 (Rev. 2.0), 00 8812 64

2. Performance features 

2..1 Flamenco nurse call systems are ... 

2..1.1 ... simple 

2..1.1.1 ... safe 

Standard cables and back boxes. 

Plug&Play components. 

Products are robust, easy to clean. 

Simple 3-step mounting. 

Wire-saving installation. 

Utilisation of current wiring nets possible. 

Group bus (OSYnet) and room bus (RAN) 

Safety acc. to the applicable regulations, e.g. DIN VDE 0834. 

Hierarchic fail-safe principle with safety concept. 

System platform safe to operate independent from other networks. 

Autonomous working basic system without wearing parts and without 

PCs with hard disks needed. 

Function monitoring: Unambiguous fault diagnosis ensures quick cor‐ 

rective actions. 

2..1.1.2 ... a speech system 

2..1.1.3 ... intelligent 

Speech communication to all rooms and sections in the building. 

Excellent speech quality. 

Selection of ward consoles ComStation. 

PC‐based ManagementCenter for central call processing. 

Individual system layout. 

Free forming of wards, nursing units and organisational sections even 

across the constructional limits of a ward. 

Free definable nursing organisation in the whole system, indepen‐ 

dent of technical system structure. 

Free selectable organisational mode can be changed by staff on site 

at any time according to the nursing requirements. 

2..1.1.4 ... easy to configure 

Planning and configuration of the whole system using a planning and 

configuration tool (SystemOrganizer) 

System configuration of all relevant parameters by a hospital techni‐ 

cian. 


3


2..1.1.5 ... open 

2..1.1.6 ... attractive 

4 

Complete system access via remote access. 

Many interfaces for foreign systems (patient data, alarm systems, te‐ 

lemetry applications, facility management ...). 

Full integration of telephony applications (analogue, ISDN, VoIP, 

WLAN ...). 

Compatibility with earlier systems EccoLine and NewLine. 

Use of display units (e.g. corridor displays) even for messages from 

not-nurse-call-applications. 

No integration of quick changing technologies such as PBX. Instead 

of that connecting these devices via interfaces making an indepen‐ 

dent change of the single solutions possible. 

Future-orientated bus technology allows for integration of innovative 

components at any later date. 

Attractive design - remarkable user comfort. 

Differentiated demands for patient comfort are supported. 

Easy to understand, intuitive and safe use and handling. 

2..2 Sample ward 

2..2.1 Legend 

The following page shows a sample ward. 

Room lamp Cancel switch/WC 

ComTerminal Patient handset 

Pull cord switch Corridor display 

Pneumatic call switch Power supply unit 

Call switch Interfaces 




5


6 



3. Functions 

3..1 Presence message 

The staff presence message is a substantial prerequisite for the correct 

and smooth operation of the system. Staff presence switches are fitted 

at the entrance area of all rooms where medical staff may be. As an op‐ 

tion, sensors for automatic reporting of staff presence may be installed. 

When entering the room the staff presence switch is activated, and it is 

deactivated when leaving the room. 

3..1.1 Activated staff presence 

signals the current where-about of staff, 

acknowledges a fresh call in the room, 

prepares the ComTerminal to receive forwarded calls, 

prepares the room for raising emergency calls. i.e. rooms with active 

staff presence switches enjoy higher priority in signalling, 

prepares the ComTerminal for raising a code blue / a cardiac alarm. 

Pressing the ComTerminal's blue button only raises a code blue / a 

cardiac alarm, if staff presence is activated. 

deletes the privacy status in the patient room. 

Answered or acknowledged calls are cancelled by deactivating the pres‐ 

ence switch (Exception WC call, WC Emergency call). 

3..1.2 Presence 1 and 2 

Flamenco nurse call systems provide presence switches for two staff 

categories. 

Presence 1 (green switch): Nursing staff 1 

Presence 2 (yellow switch): Nursing staff 2 or doctor (can be configured) 

Note! The complete nurse call system can be configured such that Pres‐ 

ence 2 shall be interpreted as the presence of a doctor or as the presence 

of a second nursing staff category. Contrary to nursing staff, not all call 

categories are forwarded to doctors. 

7

3. Functions 

3..1.3 Presence switches 

8 

Big presence switches are provided in the ComTerminal (77 0510 00) 

and as separate devices (70 0112 00). 

1 Presence switch 1, green 

2 Presence switch 2, yellow 

3 Reminder lights 

3 

1 

2 

2 

3 

Fig. 1: Presence switch (70 0112 00), 

ComTerminal Flamenco (77 0510 00) 

3..1.4 Indication of presence states 

Integrated reminder lights come on when the presence switches are ac‐ 

tive. 

Coloured lights in the room lamp indicate activated presence switches: 

Presence 1: green 

Presence 2: yellow 

At the displays and consoles the two different presence states are separ‐ 

ately indicated. 

1 

3 


3..2 Call types and call categories 


3. Functions 

A call for help is raised by patients, staff or automatically through sensors. 

Depending on the call event there are different call types which are subdi‐ 

vided into call categories, i.e. priorities. Allocation of call categories is 

acc. to DIN VDE 0834, however categories may be changed to suit a spe‐ 

cific project. 

Call category Call type Call event 

Calls 

(low priority) 

Emergency calls 

(medium priority) 

Code blue / car‐ 

diac alarms 

(high priority) 

Call A patient/resident has raised a call, 

or the plug of a call device was pulled off the socket 

(Disconnection call). 

WC call A patient/resident has raised a call from the WC. 

Door call The call switch at a door entry speaker was 

pressed (”Ringing”) as request for entry. 

Telephone call Automatically released call when a telephone is 

active at the nurse station. 

Emergency call 1 Staff 1 (Nursing staff) has raised a call, i.e. a call 

was raised while Presence 1 was active. 

Emergency call 2 Staff 2 (acc. to project settings: Doctor or Staff 2) 

has raised a call, i.e. a call was raised while Pres‐ 

ence 2 was active. 

WC emergency call Staff has raised a call from the WC, i.e. with the 

Presence switch activated, a call was raised from 

the WC. 

Diagnostic call A medical monitoring device has raised a call. This 

may be a device which automatically raises a call 

when upper or lower monitored values are ex‐ 

ceeded, e.g. an Infusomat. 

Code blue / cardiac 

alarm 

3..2.1 Disconnection call 

Staff has pressed a special code blue / cardiac 

alarm button to call for assistance, e.g. a re-anima‐ 

tion team. 

All patient devices which connected by plug and socket will raise a dis‐ 

connection call when the connection is released. The resultant call is sig‐ 

nalled as a call type ”call”. 

When a Presence switch is active, a disconnection call will be indicated 

at the optical display at the room lamp only. However, this call will not be 

signalled to a console. Reason: With staff presence in the room, there 

must be a possibility to disconnect or exchange patient devices without 

raising a call. 

3..2.2 Call escalation 

Call escalation defines which call is displayed at which device and at what 

time. This ensures that every call is forwarded to the responsible location. 

9

3. Functions 

10 

The process for call escalation can be configured (Software System‐ 

Organizer). 

Patient activates a call switch. 

Nurse station not occupied. 

Fig. 2: Call escalation (Example) 

Call forwarding to all rooms with staff. 

Forwarding to another ward. 

Forwarding via DECT. 


3..3 Signalling 

3..3.1 Signalling in a room 

3..3.1.1 Location light 


3. Functions 

Call switches feature integrated location lights, i.e. a visual assistance for 

finding the call switch in the dark. 

3..3.1.2 Reassurance light 

Reassurance lights at the call device indicate that a call was raised from 

this device and to provide a reassurance for the patient. The reassurance 

light will stay on also after activating the staff presence switch. This way, 

staff can quickly recognise the call location in the room. 

3..3.1.3 Reminder light 

Presence switches and cancel switches feature reminder lights to show 

that the particular switch is activated and to remind to reset the switch. 

3..3.2 Room lamps 

77 0171 00 

77 0170 00 

77 0171 10 77 0170 10 

Red: call category (call, emergency 

call, code blue/cardiac alarm) 

Green: staff presence 1 

Yellow: staff presence 2 



Blue: code blue / cardiac alarm 

White: direction WC call, WC emerg. call 

77 0170 01 (Amendment to 77 0170 00 or 77 0171 00) 

Fig. 3: Room lamps 



White: WC call, WC emerg. call 

11

3. Functions 

12 

Display Colour Fresh call Answered call 

Call category: call Red Flashing On 

WC call Red + White *) Flashing On 

Emergency call Red Rapid flashing On 

WC Emergency 

call 

Code Blue / Car‐ 

diac Alarm 

Presence 1 Green 

Presence 2 Yellow 

Red + White *) Rapid flashing On 

Red + Blue **) Flickering On 

*) only with room lamps 77 0170 01, 77 0171 10, 77 0170 10. 

**) only with room lamp 77 0170 01. 

Tab. 1: Signalling at room lamps 

Note! When more than one call are active, the highest category call is 

indicated. Fresh calls within a call category are indicated before ans‐ 

wered calls. 

3..3.2.1 Room lamp universal without RAN connection 

The following room lamp is not connected to the room bus RAN. It is for 

universal use. In the Flamenco ® system it is used together with ComSta‐ 

tion PC or ComStation BUS . 

77 0182 10 

Fig. 4: Room lamp universal 

Green: Presence, ComStation is in use 

White : Telephone call 

3..3.3 Group lamps and direction lamps 

Group lamps in the corridor indicate the calls from another ward when the 

other ward is coupled with this ward. 

Direction lamps in the corridor show arrows to indicate the call location. 

These lamps are installed at junctions or where orientation could be diffi‐ 

cult. 

The allocation of rooms to group or direction lamps can be freely confi‐ 

gured. The type of signalling can also be configured. Configuration is re‐ 

alised using the Software SystemOrganizer. The following paragraph de‐ 

scribes standard settings for signalling. 


Group lamp (77 0112 02) 

Direction lamp (77 0111 02) 

3..3.3.1 Call categories 

3..3.3.2 Call status 

3..3.3.3 Presence 


Red: Call category (Call, Emergency call, 

Code Blue/Cardiac Alarm) 

Green: Presence of call status 

Red: Call category (Call, Emergency call, 

Code Blue/Cardiac Alarm) 

Green: Presence or call status 

3. Functions 

The call category is indicated in the red lamp section of the group lamp 

and the direction lamp: 

Category Call: Steady light. 

Category Emergency call: Slow flashing (1 sec. / 1 sec.). 

Category Code Blue / Cardiac Alarm: Rapid flashing (1/4 sec. / 1/4 

sec.). 

The call status “answered call” is indicated in the green lamp section of 

the group lamp and the direction lamp. 

Answered call: Green lamp section, slow flashing (1 sec. / 1 sec.) 

Staff presence is indicated by steady green in the group lamp and in the 

direction lamp. 

3..3.3.4 Collective display 

Red lamp section: When more than one call is active, the call category 

of the highest priority call is indicated: Code Blue / Cardiac Alarm > 

Emergency call > Call. 

Green lamp section: When both presence messages and answered calls 

are active, the presence is indicated - steady green light. 

13

3. Functions 

14 

Lamp section Steady light Slow flashing Rapid flashing 

Red Call Emergency call Code Blue / Car‐ 

diac Alarm 

Green Presence Answered call - 

Tab. 2: Signalling at group lamps and direction lamps 

3..3.4 Corridor display Alpha 16 

At the corridor display Alpha 16 (single-sided version: 77 0150 00, 

double-sided version: 77 0160 00) call category and room number of the 

call location are indicated with alphanumerics. The display can show 16 

characters. Longer messages are shown as ticker. 

An additional acoustic tone can be configured. Different call tones are al‐ 

located to each of the three call categories. 

Fig. 5: Corridor display Alpha 16 (77 0150 00, 77 0160 00) 

When several calls are active, the highest priority call is indicated. Clock 

time is the standby indication. 


3..4 Consoles 


3. Functions 

Consoles are primarily designed for the displaying and handling of calls. 

For this, Flamenco provides a line of consoles to cater for diverse de‐ 

mands. The programme covers the following categories. 

Category Application 

Ward console Ward consoles are used for handling calls in a ward. Ward 

consoles in the Flamenco‐nurse call system are called 

ComStation. These ComStations are available in several 

versions. 

Mobile console Mobile consoles are wireless telephones used for call 

handling. They can be used in support of the other con‐ 

soles. As staff can carry a wireless along, calls can be 

forwarded directly to the responsible nursing staff. 

Central console A central console is a console where normally calls from 

all wards or from several houses are handled. The central 

console for the Flamenco nurse call system is referred 

to as ManagementCenter. 

Call forwarding 

point 

3..4.1 Ward console: ComStation 

3..4.1.1 ComStation CT , Desktop unit 

Call forwarding points are devices used to answer for‐ 

warded calls in the rooms. With Flamenco systems 

these are ComTerminals. 

Fig. 6: ComStation CT , Flamenco (77 0606 00) 

A ComStation CT Flamenco is the simplest type of a ward console. Calls 

are signalled via an acoustic tone generator, and there are different sig‐ 

nals for each of the three call categories. The display will show call type 

and call location. When two or more calls are present, the highest priority 

call is indicated. 

15

3. Functions 

3..4.1.1.1 ComStation BUS 

3..4.1.1.2 ComStation PC 

3..4.1.1.3 ComStation TEL 

16 

Fig. 7: ComStation BUS (77 0605 10) 

The ComStation BUS is designed for answering and handling calls and to 

support nursing service. The ComStation BUS is equipped with micro‐ 

phone, loudspeaker and handset for speech communication. The Com‐ 

Station BUS is operated using select buttons and navigation buttons, sup‐ 

ported by a multifunction display. System messages and additional 

information can be displayed as well. 

Fig. 8: ComStation PC (77 0602 00) 

The ComStation PC is a PC workstation with speech unit. Calls and pres‐ 

ence states are presented in a ward overview. This ensures the quick 

identification of locations. 

Calls are shown in Red, Presence 1 in Green and Presence 2 in Yellow. 

The three call categories are enhanced through flashing indications, i.e. 

Calls - slow flashing; Emergency calls - quick flashing; Code Blue / Car‐ 

diac Alarms - rapid flashing. In addition, call categories are also pres‐ 

ented with special acoustic signals. As soon as a call is answered, the 

call type is also indicated. 

Fig. 9: ComStation TEL (77 0603 00) 


3. Functions 

The ComStation TEL is a telephone unit with call answering features. Calls 

and presence states are shown in the display. In addition, specific acous‐ 

tic signals indicate the applicable call category. The display shows the 

call with call type and location. 

The ComStation TEL is not part of the Flamenco nurse call system. It is 

part of the VoIP telephone system which is coupled to the Flamenco via 

an interface in the OSY‐ControlCenter. 

3..4.1.2 Mobile console: Wireless telephone 

Fig. 10: Wireless telephone as a mobile console 

The display will show call type and call location. Other features of the mo‐ 

bile console depend on the type of wireless telephone used or on the type 

of PBX, respectively. 

The mobile consoles are not part of the Flamenco nurse call system. 

They are part of a PBX which is coupled to the Flamenco system via 

an interface in the OSY‐ControlCenter. 

3..4.1.3 Central console: ManagementCenter 


77 0610 00 77 0620 00 

Fig. 11: ManagementCenter PC 

The ManagementCenter PC is a PC workstation with speech unit. The 

ManagementCenter PC Push buttons features additional push buttons. 

Calls and presence states are indicated at the ManagementCenter PC in 

the same manner as at the ComStation PC - with the addition that several 

wards are presented. 

The ManagementCenter PC Push buttons features a push button for each 

room to quickly establish a speech communication to the respective 

room. Each push button has three LEDs for optical signalling: Red for 

Calls, Green for Presence 1 and Yellow for Presence 2. The flashing 

17

3. Functions 

18 

rhythm of the Red LED indicates the call category: Calls - slow flashing; 

Emergency calls - quick flashing; Code Blue / Cardiac Alarm - rapid flash‐ 

ing. 

3..4.1.4 Call forwarding point: ComTerminal Flamenco 

Emergency 1 

Room: 203 

= Call with speech 

possibility to the call 

location 

Diagnostic Call 

Room: 207 

= Call without 

speech possibility to 

the call location 

Fig. 12: ComTerminal Flamenco (77 0510 00) 

The display in the ComTerminal Flamenco shows call type and location 

of the forwarded call. In addition, there are the acoustic signals, i.e. differ‐ 

ent signals for each call category. 


3..5 Call handling 

3..5.1 1. Raising a call 


3. Functions 

Calls are raised activating a specially marked call button. Call buttons at 

Tunstall devices are Red, showing a nurse logo. Exception: Code Blue 

/ Cardiac Alarm (Blue button). 

Call buttons are integrated in ComTerminal Flamenco, patient handset 

and pear push switch. Optional devices include pull cord and pneumatic 

switch. 

ComTerminal 

Flamenco 

Call switch Pull cord 

call switch 

Pneumatic 

call switch 

Patient 

handset 

Pear push switch 

Product Call activation Person Call type Call category 

Patient handset Red call button Patient Call with bed 

identification 

Pear push switch Red call button Patient Call with bed 

identification 

ComTerminal 

call button 

ComTerminal 

code blue / 

cardiac alarm 

button 

Calls 

Calls 

Red call button Staff Emergency call Emergency calls* 

Blue Code Blue / 

Cardiac Alarm 

button* 

Room Call Switch Red call button, pull 

cord, pneumatic 

activation 

Code Blue / 

Cardiac Alarm 

switch 

Blue Code Blue / 

Cardiac Alarm button 

Call switch/WC Red WC call button, 

pull cord, pneumatic 

activation 

Diagnostic 

connection 

Contact electro-medi‐ 

cal device 

* Prerequisite: Presence is activated. 

Tab. 3: Call devices 

Staff Code blue / Cardiac 

Alarm 

Patient 

Staff 

Call 

Emergency call* 

Staff Code Blue / Cardiac 

Alarm 

Patient 

Staff 

WC call 

WC Emergency call* 

Code Blue / 

Cardiac Alarm 

calls* 

Calls 

Emergency calls* 

Code Blue / 

Cardiac Alarm 

calls 

Calls 

Emergency calls* 

automatic Diagnostic call Emergency calls* 

19

3. Functions 

3..5.2 2. Accepting a call 

20 

A raised call is first acknowledged or answered. 

3..5.2.1 Call acknowledging 

Accepting a call without establishing a speech communication is called 

'acknowledging'. This is effected at the call location by activating the 

presence status. 

3..5.2.2 Call answering 

3..5.3 3. Speech 

Accepting a call by way of a speech connection is called 'answering a 

call'. Devices for answering a call are designated as consoles: Ward con‐ 

sole (ComStation), Central console (ManagementCenter), Mobile con‐ 

sole (Wireless telephone), Call forwarding point (ComTerminal). 

After answering a call there is a speech communication between the con‐ 

sole and the call location. 

3..5.4 4. Call cancelling 

When the person seeking assistance has been satisfactorily handled, the 

call must be cancelled. 

3..5.4.1 Call cancelling at the call location 

Calls can be cancelled at the call location. Prerequisite: Staff must have 

acknowledged or answered the call first. 

Call cancelling at the call location is automatically effected by de-activat‐ 

ing the presence button. WC calls and WC Emergency calls must nor‐ 

mally be cancelled by activating a special WC cancel switch. 

3..5.4.2 Remote call cancelling from the console 

Specific call types (Standard: Call type: calls) can be remotely cancelled 

from the console after a speech communication was established. 


3..5.4.3 Cancelling of different call types 

Call type Cancelling method 


3. Functions 

Call At the call location automatically by de-activating the pres‐ 

ence or remote cancelling from console after a speech 

was established to the call location.. 

WC call Pressing the grey WC cancel button. 

Door call A door call is cancelled as a remote function from the con‐ 

sole, after a speech connection was established to the call 

location. 

Telephone call A telephone call is automatically cancelled when no tele‐ 

phone call is present, i.e. manual cancellation is not poss‐ 

ible. 

WC Emergency 

call 

Pressing the grey WC cancel button. 

Emergency call 1 De-activating the presence at the call location. 

Emergency call 2 De-activating the presence at the call location. 

Diagnostic call Deleting the call at the initiating device plus de-activating 

the presence. 

Code Blue / Car‐ 

diac Alarm 

3..5.5 Call forwarding 

De-activating the presence at the call location. 

Call forwarding is the forwarding of calls to rooms where staff has re‐ 

ported a presence state. At the ComTerminal, forwarded calls are sig‐ 

nalled both in the display and by acoustic signal with call type and call 

location shown in the display. The cancel switch/WC with call tone wp 

(70 0183 00) issues an acoustic signal. There is a different call tone for 

each call category. 

Forwarded calls can be answered via the ComTerminal (call forwarding 

point). If speech communication to the call location was established, the 

forwarded call may be cancelled from the ComTerminal remotely. 

3..5.6 Call transfer to another ward 

The system can be configured (SystemOrganizer) such that after a de‐ 

fined time laps, calls are transferred to displays outside of the source re‐ 

gion (zone transfer) or source ward (ward call transfer). 

21

3. Functions 

3..6 Speech communication 

3..6.1 Speech devices 

3..6.1.1 Speech units at ComStation PC and ManagementCenter PC 

22 

Speaking in the hands-free mode or - for more discretion - by using the 

hand-held receiver. If background noise is distractive, voice communica‐ 

tion can be changed to half-duplex speech with manual control of the 

speech direction. 

3..6.1.2 Wireless telephones and ComStation TEL 

These units are normal telephones, and as such, communication is the 

same as with any conventional telephone connection. 

3..6.1.3 ComStation CT Flamenco 

Free speaking via microphone and loudspeaker. 

3..6.1.4 Speech devices in a room 

Speaking per room: Free speaking via microphone and loudspeaker in 

the ComTerminals. 

Speaking per bed: Each bed has its own speech device (Patient 

handset). Speech communication either free or more discretely with re‐ 

duced volume. 

Non-system patient device: Aside from using Tunstall's Patient handset, 

bedside speech communication can also be effected with other make pa‐ 

tient devices, e.g. with a patient telephone. In this case, communication 

features are determined by this particular device. 

3..6.2 Privacy function 

The system features an automatically controlled privacy function. This 

ensures unauthorised eavesdropping of persons. 

To cater for specific situations, the privacy function can be disabled. This 

can be carried out automatically or manually. The status of the privacy 

function depends on: 

Situation (call, presence status) 

Setting of privacy button at the ComTerminal or at separate switch 

with privacy button 

Room type, e.g. children's room (setting at ComTerminal and in Sys‐ 

temOrganizer) 


yes 

no 

Listening in 

not possible 

Fig. 13: Privacy function 

3..6.3 Announcements 


Start 

Call is active? 

no 

Privacy button 

activated ? 

no 

Presence status 

activated ? 

no 

Setting 

“Children's room”? 

yes 

yes 

yes 

3. Functions 

Listening in 

possible 

Announcements can be initiated from ward consoles ComStation and 

central consoles ManagementCenter as well as from wireless tele‐ 

phones which are used as mobile consoles. 

Announcements are transmitted to ComTerminals, patients handsets or 

to connected loudspeakers (e.g. in corridors or outside areas). An an‐ 

23

3. Functions 

24 

nouncement interrupts radio / TV programmes. Announcements can be 

preceded by a preparatory tone or by a prepared text (to be configured). 

Type of announcement Rooms to transmit the announcement to 

Room announcement Individual or more rooms in a ward 

Ward announcement All rooms of one or more wards 

Staff announcement All rooms of one of more wards where staff pres‐ 

ence states are active. Optional Presence 1 or 

Presence 2 or Presence 1+2. 

Zone announcement All rooms of a defined zone. 

Area announcements Individual or more rooms from one or more wards. 

General announcements All rooms of a house. 

Tab. 4: Announcement types 

Defined rooms can be excluded from the announcement, e.g. rooms with 

a ward console ComStation, operating/surgery areas. 

Automatic announcements can be activated. In this case, prepared text 

messages are transmitted to the configured areas. The activation is ef‐ 

fected from ward consoles (ComStation), mobile consoles (wireless tele‐ 

phones) or from central consoles (ManagementCenter). 



3. Functions 

3..7 Rooms without speech communication 

It is possible to integrate rooms without speech communication into the 

nurse call system. Instead of ComTerminal Flamenco these rooms are 

equipped with RoomTerminal Flamenco or ControlTerminal Flamenco. 

The room periphery which is connected to the ComTerminal Flamenco 

can be connected to the RoomTerminal or ControlTerminal as well. 

3..7.1 RoomTerminal Flamenco 

The RoomTerminal Flamenco is a complete replacement for the 

ComTerminal Flamenco but without speech communication. 

Forwarded calls are displayed in the RoomTerminal's display and acous‐ 

tically signalled via a tone generator. 

Emergency 1 

Room: 203 

Fig. 14: ZimmerTerminal Flamenco 

3..7.2 ControlTerminal Flamenco 

The ControlTerminal Flamenco has no keys. But therefore it includes a 

room lamp with 4 sections. It is optional available with an integrated label 

field for room designation. 

77 0551 00 77 0550 00 

Fig. 15: ControlTerminals Flamenco 





White: WC call, WC emerg. call 

The flashing sequence for the ControlTerminals equals to the room lamps 

77 0170 10 and 77 0171 10, refer to page 11. 

25

3. Functions 

26 


4. Interfaces - OpenConcept 

Flamenco nurse call systems feature several interfaces for connec‐ 

tions in rooms, in a group and at the central control. Flamenco is de‐ 

signed as open-architecture for a number of other technical systems, 

i.e. Flamenco expands its functional spectrum by using other systems 

and it provides its own nurse call system for other systems. This syn‐ 

ergy effect is your profit. You can combine the best and optimised indi‐ 

vidual solutions and products to create a powerful and cost-effective 

communication concept. 

Telephone comm. (DECT, VoIP, GSM) 

Facility Management 

Paging system 

Patient data 

Fire reporting system 

Speech 


Flamenco® nurse call systems 

Data transfer 

... and many more ... 

Fig. 16: Interfaces - OpenConcept 

Organisation 

Room light / Reading light 

Radio / TV 

Smoke detector 

Patient telephone 

Previous call systems 

27


4..1 Interfaces in rooms 

4..1.1 Light switching 

28 

The patient handset (74 0747 00) has 2 buttons for room and reading 

lights. The pear push switch with call and light switch has a button for 

switching the light. 

4..1.2 Radio / Television 

4..1.2.1 Call devices 

The patient handset (74 0747 00) features an integrated loudspeaker 

and a socket for earphones for radio and TV sound. When the ear phones 

are connected, the loudspeaker is disabled. Switching on/off, program 

selection as well as volume control via the buttons on the patient handset. 

Up to 5 permanently installed programs from the entertainment system 

are available via the connection socket. TV systems with integrated radio 

broadcast are realised via the RAN interface TV (70 0860 00). The ar‐ 

rangement caters for a random number of radio programs which are re‐ 

layed via the tuner in the TV system. Control of the TV system: TV On/Off, 

program selection Up/Down. 

When using the IR TV control module universal (70 0360 00) every stan‐ 

dard TV set can be used. Or the TV set is equipped with an appropriate 

interface (RSIG). 

In addition to the nurse call devices of the Flamenco product range, 

additional call devices can be used, e.g. radio transmitters for wireless 

calling. As such, the connector of the 1-channel radio receiver 

(70 0831 00) can directly be plugged into the connection sockets 

(70 0171 03, 70 0424 00, 70 0434 00) from the Flamenco system. To 

support other call devices appropriate RAN interfaces are provided. The 

interfaces also support location light and reassurance light functions as 

well as bed identification: RAN interface Normal call (70 0840 00), RAN 

interface Code Blue / Cardiac Alarm (70 0841 00). 

4..1.3 Patient units 

If so desired, patient handsets other than the Tunstall patient handset 

may be used. Suitable alternatives are, for instance, patient telephones 

with built-in nurse call button. Linking of the call button in the room via the 

RAN interface Normal call (70 0840 00). Linking of telephone lines either 

centrally or in the room via the RAN interface with speech (70 0880 00). 

The selection of devices from third-party manufacturers must be coordi‐ 

nated with Tunstall. 


4..2 Interfaces at group bus 

4..2.1 Universal interface / OSYlink‐Universal 



The universal interface OSYlink‐Universal (77 0803 00) is provided for 

linking of systems from third-party manufacturers and/or technical equip‐ 

ment with the group bus (OSYnet). The interface provides: 

IN 1 Monitored input - Call 

Normally open contact with parallel 4K7 resistor 

IN 2 Monitored input - Emergency call Normally open contact with parallel 4K7 resistor 

IN 3 Monitored input- Alarm call 


IN 4 Monitored input - Call 


Function for IN 1 - IN 4: Contact closed = Call message Fresh call 

Contact opened = Off message Call cancelled 

Acknowledgement possible, fresh / answered 

IN 5 Input - Collective announcement (to all wards) Normally open contact 

IN 6 Input - Collective announcement (to all staff) Normally open contact 

Function for IN 5 - IN 6: Contact closed = Announcement started 

Contact opened = Announcement closed 

IN 7 Input - Raise call Normally open contact 

IN 8 Input - Cancel call Normally open contact 

Function for IN 7: Contact closed = Raise call 

Contact opened = no function 

Function for IN 8: Contact closed = Cancel call from IN7 

Contact opened = no function 

OUT 1 Collective output Calls Solid state output 24V 

OUT 2 Collective output Emergency calls Solid state output 24V 

OUT 3 Collective output Alarm calls Solid state output 24V 

OUT 4 Output can be configured Solid state output 24V 

OUT 5 Output can be configured Solid state output 24V 

OUT 6 Output can be configured Solid state output 24V with location light feature 

for inputs IN 1 up to IN 4. 

OUT 7 Out. can be configured Change-over contact potential-free, internal 24V can be used 

OUT 8 Out. can be configured Change-over contact potential-free, internal 24V can be used 

The outputs are configured using the SystemOrganizer software. 

In case of ward coupling the outputs signal across wards. 

Fig. 17: OSYlink-Universal (77 0803 00) 

4..2.2 Linking of previous systems 

The room peripherals of NewLine and EccoLine nurse call systems can 

be linked to the Flamenco group bus OSYnet via the interface board 

OSYlink ComTerminal (77 0805 00). The board is of the plug-in type and 

is simply inserted into the connection socket for ComTerminal. 

Additionally in many cases the existing cables can be used because of 

Flamenco's line saving technology. This affects the back boxes as well. 

29


4..3 Interface at the central control 

30 

The powerful OSY-ControlCenter (77 2000 00) monitors and controls not 

only nurse calls, it also serves as the turntable for links with external sys‐ 

tems. 

For any details with your specific project, talk to the Tunstall representa‐ 

tive. The following paragraphs present some sample applications. 

4..3.1 Radio paging system PS, DECT without speech 

The nurse call system is prepared for the connection of radio paging sys‐ 

tems (PS) or DECT telephone systems. The protocol is based on ESPA 

4.4.4. This way, incoming calls from the nurse call system can be relayed 

to staff who carry a radio paging receiver or a wireless phone. 

The factory settings for the ESPA interface are: 1200 baud, 7 bits, even 

parity, 2 stopbits. Format: . 

4..3.1.1 Telephone systems (DECT, VoIP, GSM) 

A hospital's telephone infrastructure may also be used for speech com‐ 

munication with the nurse call system. Whether DECT, VoIP or GSM, all 

variants can be linked with the nurse call system. The telephone user will 

not note any difference. 

When an external device should fail, e.g. due to a failure in the telephone 

system, Flamenco ensures that an active call is indicated at other dis‐ 

play units within the nurse call system. 

4..3.1.2 Hospital information system 

To support the work of nursing staff, patient data may be presented during 

call handling. The data are managed in the software PrimusGlobal + . Data 

can be exchanged between the software PrimusGlobal + and the hospital 

information system. This way, there is no need for dual data entry. 

The system driver HL7 links the hospital information system and the soft‐ 

ware family PrimusGlobal+. Defined data fields from the HL2 dataset are 

used, and they are available for further indication at the Management‐ 

Center. Selection of the desired information is realised in close cooper‐ 

ation with the respective customer. Various transfer protocols and 

transfer methods can be realised. 

Linking of the hospital information system is effected at the OSY‐Control‐ 

Center. For this realisation, a ManagementCenter with PrimusGlobal + 

Module “Connect” and the PrimusGlobal + system driver HL7 are re‐ 

quired. 


4..3.1.3 Fire detection system 



Defined information from the fire detection system can be taken over by 

the Flamenco system where they are used for other displays and for 

further processing. The type and amount of information as well as priority 

rating of such information will be defined in close cooperation with the 

customer. 

Connection to the fire detection system is realised at the OSY‐Control‐ 

Center. For this realisation, a ManagementCenter with PrimusGlobal + 

Module “Connect” and the PrimusGlobal + system driver FDS. 

4..3.1.4 Facility management system 

Defined information and events from the nurse call system Flamenco 

are transferred via interfaces to the facility management system where 

they are available for displaying and for further processing. The type and 

amount of the events to be transferred will be defined in close cooperation 

with the customer. 

Connection to the facility management system is realised at the OSY‐ 

ControlCenter. For this realisation, a ManagementCenter with Primus‐ 

Global + Module “Connect” and the PrimusGlobal + system driver FMS. 

4..3.1.5 Use of nurse call system infrastructure by other systems 

Optical and acoustic signal devices of the Flamenco nurse call system 

can also be made available for external systems. As such, corridor dis‐ 

plays may present additional information, e.g. Alarms from fire detec‐ 

tion systems, information from the cafeteria, notes on the use of mobile 

phones, etc. Other external systems may also be integrated to activate 

room and group lamps and/or acoustic signal generators of the nurse 

call system. 

Exploit theses additional features for the nurse call system and stop 

additional cost from dual installations of displays, loudspeakers and 

other signalling devices. Use the idle time periods of the Flamenco 

displays and indicators to dessiminate other information, messages, 

clock time, routing information, visitor information, etc. Thus there is 

e.g. for displaying free text on corridor displays the PrimusGlobal+ mod‐ 

ule “Info display” (45 1550 00). 

31


32 


5. Organisational modes 

The Flamenco nurse call system can be adapted to a hospital's care or‐ 

ganisation. Independent from the installation, the system can support 

various modes of a care organisation. 

Organisational changes can be realised without the need for additional 

installation or for structural changes. 

5..1 Ward operating mode 

The ward operating mode is the traditional way of method for the handling 

of nurse calls. All calls within a ward will reach the responsible staff either 

directly at a ward console ComStation at the nurse station or at their re‐ 

spective present location (call forwarding). 

Ward 5 

Ward 3 


Ward 4 

Ward 1 Ward 2 

Fig. 18: Ward operating mode 

ComStation ComStation 



Ward 6 

The ward operating mode is the ideal method for call handling when func‐ 

tion care is the care solution that is realised for the ward. In functional 

33


34 

nursing all care jobs are allocated and handled by all of the ward staff. 

Each nurse will handle tasks (functions) for all patients in the ward. 

5..1.1 Ward coupling 

During periods of low activity, two or more wards which are operated in 

ward mode can be organisationally coupled. In Flamenco nurse call 

systems, this is realised with the 'ward coupling' function. All calls and 

presence states of the coupled wards are displayed at the consoles of all 

coupled wards or forwarded to rooms with active presence states, re‐ 

spectively. 

The coupling of specific wards is pre-defined in so-called ward coupling 

programs as defined by the technical staff using the software System‐ 

Organizer. Nursing staff will activate the applicable ward coupling pro‐ 

gram at the ComStation as required. 

Fig. 19: Ward coupling 


Coupling of wards 5 & 6 






5..2 Central call handling 



In the central call handling mode, all calls of all wards are directed exclus‐ 

ively to a superior central console, a ManagementCenter, answered from 

this central console and from here, all further measures are initiated. The 

central console ManagementCenter is suitable to act as the sole console 

position in a house. The central call handling mode may also be realised 

as a temporary measure, only, e.g. during night time, or in a mode where 

individual wards operate in a decentralised mode from time to time. 

Aside from patient rooms and function rooms, all rooms where staff or pa‐ 

tients may dwell must be incorporated into the system. To fully exploit the 

possibilities of the ManagementCenter all additional functions should 

also be integrated in the system (administration, X-ray, pharmacy, etc.). 

Fig. 20: Central call handling 

ManagementCenter 

The central call handling mode is perfectly suitable when several hospi‐ 

tals are coupled. In this case, one ManagementCenter is responsible 

for all coupled houses. 

35


5..3 Zone nursing 

5..3.1 Shifts 

36 

In the case of 'zone nursing' the ward is divided into structural sections 

commensurate with the building architecture. Nursing staff is organised 

in teams, and each team is responsible for a certain zone. 

Suitable consoles for zone nursing are ward consoles ComStation or mo‐ 

bile consoles, i.e. wireless telephones. Call forwarding is also prepared 

for within the zone. 

Fig. 21: Area nursing 

Zone 1 Zone 2 

Team 1 Team 2 

Depending on the day of the week or on the clock time, it may be necess‐ 

ary to change zone allocations. For instance, two zones of daytime oper‐ 

ations may be joined to create a single zone for the night time. With Fla‐ 

menco nurse call systems this change to the nursing situation is be 

realised by way of shift allocation. The software SystemOrganizer is the 

tool to set up work shifts and to compose the zones for the respective 

shift. At the ComStation, nursing staff can change the nurse call system 

from one shift mode to another shift mode, i.e. day shift volume and night 

shift volume. 


5..4 Room nursing 



In the 'room nursing' mode, one team of nursing staff is responsible for 

all patients in one or more rooms. As for the nurse call system, this essen‐ 

tially constitutes zone nursing, where the rooms are not necessarily next 

to each other. The configuration procedure for this nursing mode is vir‐ 

tually the same as for area nursing. 

Zone 2 Zone 1 Zone 1 Zone 2 Zone 2 

Team 1 

Team 2 

Zone 1 Zone 2 Zone 1 Zone 1 Zone 1 

Fig. 22: Room nursing 

37


38 


6. Configuration / SystemOrganizer 

Fig. 23: SystemOrganizer (77 0750 00) 

The SystemOrganizer software is a planning and configuration tool for 

the Flamenco system. It provides the user interface to the OSY-Control‐ 

Center and enables the complete parameter setting for the call system. 

The handling and the subdivision follows Flamenco 's basic principle. 

The physical parameters are strictly separated from the organisational 

assignments. 

The access is password protected by 5 different user levels. Herewith is 

ensured, that each user group (planning office, care management...) can 

only make the settings, which are important for him/her. 

Right from the planning stage the SystemOrganizer is used to enter the 

project structures of buildings, wards and rooms. All parameters can be 

modified every time to adapt to the respective needs. 

By using the data from the beginning of the planning over the whole life 

cycle of the system it will never be necessary to enter data twice. All data 

can be copied, saved and read out from an OSY-ControlCenter. Herewith 

it is ensured, that every time the valid data are used. 


39

6. Configuration / SystemOrganizer 

6..1 Requirements 

40 

Microsoft Windows 7, Windows XP or Windows 2000 

10/100 MBit LAN access 

Software training “SystemOrganizer” 

6..1.1 System planning 

Construction of the basic structure of buildings, wards, rooms 

Plan view presentation 

Screen shot directly from the screen 

Import of existing graphics 

Choosing pre-set room types 

Free allocation of room numbers and designations 

Printable survey of buildings, wards, rooms 

6..1.2 Configuration 

Country-specific settings 

Setting date and time 

Hierarchic structure of buildings, wards and rooms 

Assignment of rooms and peripherals 

Designations and room numbers for rooms, wards, buildings etc. 

Setting call types and system messages 

Signalling options e.g. tone and flash-signal sequences 

Parameters for call handling e.g. call types, call categories, call can‐ 

celling, privacy 

Defining announcements for rooms, wards and areas 

Organisational assignment of rooms (locations) to wards, shifts etc. 

Defining ward couplings 

Parameter setting for escalation procedures for call handling 

Administration of interfaces to external systems 

Administration of cordless telephony devices (DECT/paging system/ 

WLAN) 

Setting all system parameters including the administration of inte‐ 

grated networks and IP addresses 



7. The technology 

7..1 System overview 

Ward 4 Ward 5 

Ward 2 

Ward 1 

Fig. 24: System overview 

Ward 3 

OSY‐ControlCenter 

PSA/DECT 

Telephony 

(DECT, VoIP, GSM) 

HIS 

... 

Zentrale Steuerung 

41


7..2 System structure 

42 

PS 

DECT 

HIS 

... 

Group 4 

Group 3 

The nurse call system uses a bus system with a group bus (OSYnet) and 

an intelligent room bus (RAN). The group bus OSYnet combines individ‐ 

ual rooms and possible interfaces in the ward in a network. The room bus 

serves as the network for the various devices in a room. 

System control is centrally effected in the OSY-ControlCenter. The OSY- 

ControlCenter handles both data flow management and speech com‐ 

munication. 

If the OSY-ControlCenter should fail, decentral OSYnet-SafetyCon‐ 

trollers will handle the light call functions. In the wards, they are con‐ 

nected to the group bus OSYnet. 

Electric power supply for the system is realised via decentrally installed 

power supply units. The number of such units and their locations depend 

on the total electric power that is needed. Power to the OSY-Control‐ 

Center is also provided via an external power supply unit. 

OSYnet 

RAN RAN 

Room 1 Room 2 

OSYnet 

RAN RAN 

OSY-ControlCenter Room 1 Room 2 

Fig. 25: System structure 

Group 2 

Group 1 


7..3 Control unit OSY-ControlCenter 

Fig. 26: OSY‐ControlCenter (77 2X0X 00) 



The complete system control is centrally effected in the OSY-Control‐ 

Center. The system control comprises data transmission including sys‐ 

tem functions and a separate speech system. 

The OSY-ControlCenter serves as the central system interface for input 

and output of data, for speech communications and system messages 

and reports, and also for remote access and system updating. 

43


7..4 Speech communication 

44 

Speech communication and data transmission are physically and logi‐ 

cally separated from each other. The speech lines of the system connect 

the system's own speech units: ComTerminal, patient handset, ComSta‐ 

tion BUS, ComStation PC , ComStation CT , ManagementCenter PC , Manage‐ 

mentCenter PC push buttons. 

7..4.1 Non-system speech paths 

Aside from speech communication within the nurse call system, speech 

communication is also possible with other speech units: ComStation TEL , 

patient telephones, wireless telephones (DECT or GSM mobile) etc. The 

interfaces to such other telecommunication systems are provided at the 

OSY-ControlCenter. 

The various devices can be used along with the Tunstall patient devices 

or consoles with nearly the same quality or functions. Their use can be 

in an exclusive mode or in a mixed mode. On the part of technical staff, 

the planning and design of such solutions require detailed knowledge of 

the technology, the operational spectrum and of down-line functional and 

organisational sequences. 

DECT 

PBX 

OSY-ControlCenter 

Wireless telephone 

Patient's telephone 


7..5 Cables 

7..5.1 Types of cable 



The installation can be realised using a data cable, e.g. CAT7 (22 AWG), 

or other commercially available telecommunication cables e.g. IY(ST)Y 

4x2x0.8. Electric power for all components is provided via a separate net, 

also with commercially available cables, e.g. NYM 2x2,5 mm 2 . For de‐ 

tailed information on the types of cables to be used, refer to the cable le‐ 

gend on page 126 and refer to the Technical manual, Order No. 

00 8812 60. 

7..5.2 Maximum permissible cable lengths in an OSYnet 


a + b = max. 700 m 

c + d + e = max. 700 m 

c 

max. 700 m 

max. 700 m 

a 

OSYnet‐Y‐RepeaterOpto 

OSYnet‐Gateway 

Fig. 27: Cable lengths OSYnet 

Group 1, Ward 1 




e 

max. 700 m 



d 


= Bus termination 

at last user 

b 

45


7..6 Wards and groups 

46 

Ward 5 

Ward 3 

Ward6 

Ward 4 

Ward 1 Ward 2 

Organisation of 

hospital 

Group 3 

Group 2 

Group 1 

Flamenco Technology 

Wards are the organisational entities in hospitals. As such, a ward is a 

comprehensive entity also for normal operations in Flamenco nurse call 

systems. However, the physical structure in Flamenco nurse call sys‐ 

tems is independent of this organisation. 

During the development of Flamenco the organisational structure was 

totally separated from the technical structure. Rather than the ward, it is 

the 'physical' group which - technically speaking - is the entity. Each 

group is managed via a control unit (which is a module in the central con‐ 

trol unit OSY‐ControlCenter). A group may comprise several wards. As 

a matter of fact, wards may be distributed among or allocated to various 

groups. 

This group-related arrangement provides for many advantages. The 

number of control units can be substantially reduced. The number of re‐ 

quired control units or groups is not determined by the number of wards 

but rather by the building structure and by the desired fail-safe criteria. 

Your project engineer from Tunstall GmbH will calculate the optimum 

number and arrangement of control components for every given situ‐ 

ation, viz. for your particular hospital. 

The physical structure's independence from the organisational struc‐ 

ture provides for another substantial advantage: Planning personnel 

does not have to consider any later organisational structure while plan‐ 

ning the physical installation for the system phase for the physical in‐ 

stallation of cabling and devices. At any later date, the system can be 

altered and adjusted to a changed organisation without being limited by 

the system's physical structure. 

Ward = Organisational entity 

Group = Physical entity 



8. System safety 

8..1 Partial system failure 

Flamenco nurse call system feature a hierarchic structure. In case of 

a failure of individual group users, the remaining users will continue to op‐ 

erate as designed. Room functions will remain functional also when the 

associated group bus should fail. A raised call is still indicated at the room 

lamp. The initiating device can easily be identified by the illuminated reas‐ 

surance light. 

All call initiating elements and their transmitting routes are monitored. 

Failures or deficiencies in the transmission of calls are indicated for the 

nursing staff with no delay, using the displays and indications still avail‐ 

able. 

8..1.1 Failure of coupled systems 

In most applications, the Flamenco nurse call system is coupled with 

other systems. Nevertheless, the nurse call system will sustain as a selfcontained 

system. In other words, also in case of failures at telecommuni‐ 

cation systems, data networks, TV systems or at other interfaces, the 

functions of the Flamenco nurse call system will remain operational. 

8..1.1.1 Fail safe acc. to DIN VDE 0834 

The OSYnet-SafetyController (77 2100 00) complies with the fail safe re‐ 

quirement acc. to DIN VDE 0834. Where this high safety standard is not 

required, there is no definite demand for the use of the OSYnet-Safety‐ 

Controller. 

In case of a failure of the central system control, the OSYnet‐SafetyCon‐ 

troller automatically sustains the light call functions of the nurse call sys‐ 

tem, but not including voice communication. The controller supports call 

forwarding. Signalling at the room lamp is ensured via the ComTerminal. 

Fig. 28: OSYnet‐SafetyController (77 2100 00) 

The OSYnet Safety Controller is directly connected to the group bus. 

Each group must have its own OSYnet-SafetyController. 

47

8. System safety 

8..1.1.2 Failure of the electric power supply 

48 

In case of a mains failure, current calls and status information are stored 

and will not be lost. Configuration data are redundantly stored in the sys‐ 

tem. 

In normal installations, the call system is connected to an auxiliary power 

supply system. In case of a failure in the mains supply net, this auxiliary 

device will sustain the necessary electric power. 

Where a building is not fitted with an auxiliary power supply system, the 

auxiliary supply for the Flamenco nurse call system must be ensured 

by other means. For this, there is e.g. a special power supply unit 

(77 3400 00). Its integrated batteries ensure the uninterrupted supply for 

at least 15 minutes. Separate uninterrupted power supply systems (UPS) 

are required for the network switch for the OSY-ControlCenter as well as 

for other units (e.g. PCs) which are not connected to the 24 V power sup‐ 

ply net. These UPS must be provided by the customer. 

8..1.1.3 Wear-free operation 

In Flamenco systems there are no movable parts in servers, i.e. they 

work totally wear-free. 

8..1.1.4 Differentiated indication of fault location 

The affected room numbers of technical faults are immediately displayed 

at the consoles so that nursing staff is informed without delay. In addition, 

the OSYnet‐SafetyController has its own fault output for connection to 

optical or acoustic fault indicators. Technical personnel can read out addi‐ 

tional fault information by way of the software SystemOrganizer or via re‐ 

mote access. 

The integrated test function in the ComTerminal allows for the simple 

location of a defective component in a room. 

8..1.1.5 Fault recognition by the user 

When the call function is not available any longer, the reassurance light 

will not come on when a user attempts to raise a call. This failure of the 

reassurance light to come on is the direct information for the user that a 

fault is present and that he/she must draw someone's attention by any 

other means. 



9. Room types 

The following pages show a selection of frequently used room types with 

examples on equipment and devices. 

49

9. Room types 

9..1 Patient / Resident room 

OSYnet + Ip OSYnet + Ip 

50 

77 0510 00 

In 

In 

77 0170 00 

Is 

70 0113 00 

74 0747 00 

In 

74 0747 00 

70 0111 01 

In 

70 0115 01 

70 0424 00 

Entertainment 

70 0434 00 


Is

Per room 

Per bed 

In WC room 


9. Room types 

ComTerminal Flamenco 77 0510 00 

Room lamp for display of all call types and presence 

states: e.g. Room lamp, 3 sections 

optional with individual indication for WC call / WC 

Emergency call: e.g. Room lamp, 4 sections 

Connection socket combi or 

Connection socket combi bedhead unit 

77 0170 00 

77 0170 10 

70 0424 00 

70 0434 00 

Patient handset 74 0747 00 

If additional display for WC call / WC Emergency call is 

desired, e.g. as direction lamp in front of the WC: 

Room lamp Code blue / Cardiac Alarm, WC 

77 0170 01 

WC cancel button to cancel WC calls / WC Emergency 

calls e.g. Cancel switch/WC wp 70 0113 00 

A nurse call device must be within reach from washba‐ 

sin, WC, shower, bathtub ; selection : 

Call switch/WC wp 

Pull cord call switch/WC wp 

Pneumatic call switch/WC 

In corner seating unit (optional) 

70 0111 01 

70 0115 01 

70 0106 01 

Nurse call, e.g. Call switch, wp 70 0111 00 

For necessary accessories refer to Accessory table, Page 71. 

Cable legend, Page 126. 

51

9. Room types 


9..2.1 without speech, with ControlTerminal 


52 

70 0111 00 

In 

In 

In 

70 0119 00 

In 

77 0550 00 

70 0113 00 

70 0710 00 

70 0710 00 

In 

In 

70 0111 01 

In 

70 0171 03 

70 0171 50 

70 0115 01 


In

Per room 

Per bed 

In WC room 


Choice: 

ControlTerminal Flamenco 

ControlTerminal with doorplate Flamenco 

9. Room types 

77 0550 00 

77 0551 00 

Control Terminal installation kit 77 0960 00 

ControlTerminal ConfigSet 

(just one required per nurse call system) 

77 0920 00 

Staff presence combination with call tone wp 70 0119 00 

Connection socket with call switch or 

Connection socket with call switch, bedhead unit 

Choice: 

Pear push switch incl. call and light switch, 2 m cable 


Pear push switch incl. 2 call switches, 2 m cable 


70 0171 03 

70 0171 50 

70 0710 00 

70 0710 01 

70 0711 00 

70 0711 01 









70 0111 01 

70 0115 01 

70 0106 01 




53

9. Room types 


9..3.1 without speech, with Room Terminal 

54 


70 0111 00 

77 0520 00 

In 

In 

In 

In 

77 0170 00 

70 0113 00 

70 0710 00 

70 0710 00 

In 

70 0111 01 

In 

70 0171 03 

70 0171 50 

70 0115 01 


In

Per room 

Per bed 

In WC room 


9. Room types 

RoomTerminal 77 0520 00 


states: e.g. Room lamp, 3 sections 

optional with individual indication for WC call / WC 

Emergency call: e.g. Room lamp, 4 sections 

Connection socket with call switch or 

Connection socket with call switch, bedhead unit 

Choice: 





If additional display for WC call / WC Emergency call is 

desired, e.g. as direction lamp in front of the WC: 

Room lamp Code blue / Cardiac Alarm, WC 

77 0170 00 

77 0170 10 

70 0171 03 

70 0171 50 

70 0710 00 

70 0710 01 

70 0711 00 

70 0711 01 

77 0170 01 









70 0111 01 

70 0115 01 

70 0106 01 




55

9. Room types 

9..3.2 Patient room: Light switching 


56 

Useable relays 

Room light 

Reading light 

Pulse relay (electronic): 

ELTAKO, ES60-TX60-24VDC 

ELTAKO, ES75-100-12..24 VDC 

SCHIELE entrelec TX60-24V 

BIAIG electronics TX60-24V 

Pulse relay (mechanical): 

ELTAKO, 1S9-24 VDC 

ELTAKO, S91-100-24 VDC 

70 0424 00 

In 

RAN 

Pulse duration 150 ms 

24 V DC 

Switching relay (mechanical): 

ELTAKO, R12-100-24 VDC (top-hat mounting) 

ELTAKO, R91-100-24 VDC (flush / surface mounting) 

FINDER, 49.61-7024.4050 

Connection socket Combi (70 0424 00): Room light and reading light 

Connection socket Combi bedhead unit (70 0734 00): Room light and re‐ 

ading light 

Connection socket with call switch (70 0171 03): Room light or reading 

light 

Connection socket with call switch bedhead unit (70 0171 50): Room light 

or reading light 


9..3.3 Patient room: TV control 

9..3.3.1 Standard TV set (open TV tone) 


Entertainment 

Ie 

70 0860 00 

Entertainment 

70 0424 00 

RAN 


In 

Ie 

Ia 

Data 

74 0747 00 

00 0280 40 

70 0360 10 

70 0360 20 

9. Room types 

Infrared 

Connection socket Combi (70 0424 00) and connection socket Combi 

bedhead unit (70 0434 00) allow TV control in combination with patient 

handset (74 0747 00), RAN interface TV (70 0860 00) and IR TV control 

module universal (70 0360 10). 

IR TV control module universal (70 0360 10) allows the control of stan‐ 

dard TV sets using infrared signals. Additionally needed: Kit for IR TV 

control module (70 0360 20), Addressing plug for IR TV control module 

(70 0360 30) and one-time TV control module programming service 

(70 0360 50). 

Note: No tone transmission to patient handset. 

57

9. Room types 


9..3.4.1 Standard TV set with tone transmission to Patient handset 


58 

Entertainment 

Ie 

70 0860 00 

Entertainment 

70 0424 50 

RAN 

In 

Ie 

Ia 

Data 

Tone 

74 0747 00 

Ia2 

00 0280 40 

70 0360 11 

70 0360 21 

SCART 

Infrared 

Connection socket Combi, TVL (70 0424 50) and connection socket 

Combi, TVL bedhead unit (70 0434 50) allow TV control in combination 

with patient handset (74 0747 00), RAN interface TV (70 0860 00) and 

IR TV control module universal Audio (70 0360 11). 

Warning! These connections sockets are used only for this application. 

IR TV control module universal Audio allows the control and tone trans‐ 

mission from standard TV sets using infrared signals. Additionally neede‐ 

d: Kit for IR TV control module Audio (70 0360 21), Addressing plug for 

IR TV control module (70 0360 30) and one-time TV control module pro‐ 

gramming service (70 0360 50). 



9..3.5.1 Hospital LCD TV, Professional 


Entertainment 

ELA 

Ie 

70 0424 00 

70 0860 00 

RAN 


In 

Ie 

Ia 

Data 

Tone 

74 0747 00 

Ie 

00 0280 40 

74 7002 26 (26”) 

74 7002 32 (32”) 

70 0360 01 

9. Room types 

Connection socket Combi (70 0424 00) and connection socket Combi 

bedhead unit (70 0434 00) allow TV control in combination with patient 

handset (74 0747 00) and RAN interface TV (70 0860 00). LCD TV sets 

are available in different sizes. Per TV set one TV control module for 

hospital TV (70 0360 01) is required. 

For the programming per project one TV programming module 

(74 7002 99) and the service remote control (74 7000 01) is required. 

The TV sets are prepared for standard VESA wall mounts. Three different 

wall mounts can be ordered from Tunstall (74 7002 80, 74 7002 81, 

74 7002 82). 

59

9. Room types 

9..3.6 Patient room: Separate shower and WC 


60 

77 0510 00 

In 

Is 

7 

In 

70 0112 00 

In 

77 0170 01 

In In 

6 

77 0170 01 

77 0170 00 

0 

0 

70 0113 00 

70 0113 00 

74 0747 00 

0 = Channel number 0 

7 

In 

6 

74 0747 00 

In 

70 0111 01 

70 0115 01 

7 

6 6 

70 0115 01 

70 0424 00 

70 0434 00 

Separate call cancelling for each cubicle; collective room lamp 

(77 0170 00) in corridor and separate room lamps (77 0170 01) in room 

(Channel encoding) with additional display for each cubicle. Maximum of 

7 channels for each ComTerminal. 

Channel numbers 1 - 5 can be used as bed numbers 1 - 5. 


Is

9..4 Function room 

Per room 

77 0510 00 



In 

77 0170 00 

9. Room types 



states: e.g. room lamp, 3 sections 77 0170 00 



61

9. Room types 

9..5 Ward bathroom 

9..5.1 with speech 

62 

70 0115 00 

70 0111 00 

In 

Per room 


In 

77 0510 00 

In 

In 

77 0170 00 

70 0106 00 

In 

70 0111 00 



states: e.g. room lamp, 3 sections 77 0170 00 

For each bath / WC 

Pull cord call switch wp, suitable for shower, WC 

Call switch wp, suitable for washbasin 

Pneumatic call switch, suitable for bath tubs 



70 0115 00 

70 0111 00 

70 0106 00 



9..6.1 without speech, normal call 

70 0115 00 

70 0111 00 


In 

Per room 


In 

In 

70 0119 00 

77 0550 00 

Choice: 


ControlTerminal with doorplate Flamenco 

In 

70 0106 00 

In 

70 0111 00 

9. Room types 

77 0550 00 

77 0551 00 




77 0920 00 



Pull cord call switch wp, suitable for shower, WC 

Call switch wp, suitable for washbasin 

Pneumatic call switch, suitable for bath tubs 



70 0115 00 

70 0111 00 

70 0106 00 

63

9. Room types 


9..7.1 without speech, WC call 

64 

70 0115 01 

70 0111 01 

In 

Per room 


In 

70 0113 00 

In 

Choice: 

ControlTerminal 

ControlTerminal with doorplate 

70 0119 00 

In 

77 0550 00 

70 0106 01 

In 

70 0111 01 

77 0550 00 

77 0551 00 




77 0920 00 





Pull cord call switch/WC wp, suitable for shower, WC 

Call switch/WC wp, suitable for washbasin 

Pneumatic call switch/WC, suitable for bath tubs 



70 0115 00 

70 0111 00 

70 0106 00 


9..8 Nurse station 

9..8.1 Ward console ComStation BUS 

Per room 

77 0605 10 



In 

74 0452 30 

77 0182 10 

9. Room types 

ComStation BUS 77 0605 10 

Connection socket ComStation 74 0452 30 

Room lamp Universal, 2 sections 77 0182 10 



65

9. Room types 

9..8.2 Ward console ComStation CT Flamenco 

66 

77 0606 00 

Per room 


In 

74 0452 30 

77 0170 00 

ComStation CT Flamenco 77 0606 00 

Connection socket ComStation 74 0452 30 


states: e.g. Room lamp, 3 sections 77 0170 00 




9..8.3 Ward console ComStation PC 

77 0602 00 

+ 77 0790 00 

+ 77 0790 01 

or 77 0790 02 

Per room 



In 

77 0182 10 

74 0452 60A 

9. Room types 

ComStation PC 77 0602 00 

Connection socket ComStation PC 74 0452 60A 

Room lamp Universal, 2 sections 77 0182 10 

PrimusGlobal + System setup and configuration 77 0790 00 

PrimusGlobal+ Project data up to 36 rooms 

Standard graphics 

or planview graphics 

77 0790 01 

77 0790 02 

67

9. Room types 

9..8.4 Ward console ComStation TEL 

68 

network on-site 

Ethernet 10/100 MBit 

230 V 

Per room 


77 0603 00 

In 

77 0510 00 

77 0170 00 

ComStation TEL 77 0603 00 

Per room (if compliance with DIN VDE 0834 is required) 


Room lamp to indicate all call types and presence states: 

e.g. Room lamp, 3 sections 77 0170 00 




9..9 Corridor 

Corridor display: 



77 01X0 00 

Group lamps, direction lamps: 


77 0802 00 

73 1102 00 

Door entry speaker: 

73 1202 00 


77 0801 00 

77 0350 00 

Loudspeaker with announcement interface: 


77 0804 00 

05 0024 00 

Devices or technical equipment from other makes: 


77 0803 00 

9. Room types 

The corridor display Alpha 16, single-sided 

(77 0150 00) or Alpha 16, double-sided 

(77 0160 00) is directly connected to the 

group bus OSYnet . 

4 direction lamps (73 1102 00) or group 

lamps (73 1X02 00) for 4 wards can be con‐ 

nected to each OSYlink‐group lamp 

(77 0802 00). 

To each OSYlink-door entry speaker 

(77 0801 00) one door entry speaker 

(77 0350 00) can be connected. 

To each OSYlink‐announcement 

(77 0804 00) a maximum of 5 loudspeakers 

with announcement interface (05 0024 00) 

can be connected. 

Connection of devices or technical equip‐ 

ment from other makes via OSYlink‐Univer‐ 

sal (77 0803 00). For details refer to page 

29. 

69

9. Room types 

70 



10. Accessories 

Several devices require the use of accessories. To order specific parts, 

such as back boxes, connectors, etc. please refer to the table below. 

Order no. 

Back boxes 

solid wall partition wall Connector 

Pneumatic call switch 70 0106 00 centre offset centre offset 

Pneumatic call switch/WC 70 0106 01 centre offset centre offset 

Call switch wp 70 0111 00 

Call switch/WC wp 70 0111 01 

Staff presence switch wp 70 0112 00 

Cancel switch/WC wp 70 0113 00 

Code blue/Cardiac 

alarm switch wp 

17 0100 00 

17 0410 00 

70 0114 00 

Pull cord call switch wp 70 0115 00 

Pull cord call switch/WC 

wp 

Call switch/WC with 

cancel switch wp 

Call switch with privacy 

switch wp 

Staff presence combi‐ 

nation with call tone wp 

Connection socket with 

call switch 

Connection socket with 

call switch bedhead unit 

Cancel switch/WC with 

call tone wp 

Connection socket 

Combi 


Combi, TVL 


combi bedhead unit 

Connection socket combi 

bedhead unit, TVL 

70 0115 01 

70 0117 00 

70 0118 00 

70 0119 00 

70 0171 03 70 0807 01 

70 0171 50 built-in medical supply unit 00 0211 37 

70 0183 00 

17 0510 00 

70 0424 00 

70 0424 50 

70 0434 00 built-in medical supply unit 

70 0434 50 built-in medical supply unit 

17 0540 00 

70 0807 00 

71

10. Accessories 

72 


ComStation 

Order no. 

Back boxes 

solid wall partition wall Connector 

17 0100 00 

17 0410 00 

17 0510 00 

74 0452 30 


ComStation PC 74 0452 60A 

Direction lamp 77 0111 02 

Group lamp, 2 sections 77 0112 02 



Room lamp, 3 sections 77 0170 00 

Room lamp Alarm, WC 77 0170 01 

Room lamp, 4 sections 77 0171 10 

Room lamp, 3 sections, 

with doorplate 

Room lamp, 4 sections, 

with doorplate 

Room lamp Universal, 2 

sections 

77 0171 00 

77 017110 

77 0182 10 77 0807 07 

ComTerminal Flamenco 77 0510 00 

RoomTerminal Fla‐ 

menco 

ControlTerminal Fla‐ 

menco 

ControlTerminal with 

doorplate Flamenco 

OSYnet-Y-Repeater‐ 

Opto 

Sound detector wall 

mounted 

77 0520 00 

77 0550 00 77 0960 00 

77 0551 00 77 0960 00 

77 4000 00 77 0950 00 

Z 00 8200 00 

17 0540 00 

70 0807 00 


11..1 Consoles 


11. Product overview 

Functions Order No. 

ComStation PC 

Ward console as PC console for decentralised 

handling of all functions within a ward. 

Expanded version for use with System Fla‐ 

menco and prepared for connection to the 

group bus (OSYnet). 

‐ Speech communication via desktop speech 

unit with integrated handset. 

‐ Interface to system computer 

‐ System computer (Order No. 80 6010 00) 

‐ LCD monitor 17” (Order No. 80 6047 00) 

Display and processing of prepared ward func‐ 

tions: 

‐ Normal call, Emergency call, Code Blue / Car‐ 

diac Alarms 

‐ Indication of call location 

‐ Staff presence states 

‐ Bed identification 1 - 5 

‐ Call status (fresh / answered) 

Additional information: 

‐ Date / Clock time 

‐ Speech control and speech status 

‐ Technical system messages 

‐ Relaying of display texts to corridor display 

Operating modes: 

‐ Ward mode 

‐ Ward coupling 

‐ Freely defined operating modes 

Announcements: 

Flexible installation of different announcement 

circuits, ordered by rooms, wards or areas as 

individual or general announcements to all rooms 

or to rooms with active presences states only. 

Care data: 

To support call handling, a local database is pro‐ 

vided. Here, person-related care data are admi‐ 

nistrated. Data administration is effected direcly 

from the console workstation. 

77 0602 00 

73


74 

Functions 

ComStation PC - continued - 

Call recording: 

All call data, staff presence messages and sys‐ 

tem events can be recorded. The data can be 

filtered and sorted by different criteria. 

Software administration contract: 

The acquiring of the system software PrimusGlo‐ 

bal+ is combined with placing of a software ad‐ 

ministration contract with costs. 

ComStationTEL ComStationTEL is a ward console for displaying 

and handling messages from the nurse call sys‐ 

tem. It is designed for desktop installation at the 

nurse station. 

The device is a VoIP phone, which is connected 

to the Flamenco call system via LAN. It is con‐ 

trolled by the OSY-ControlCenter. 

ComStationTEL provides all functions for the call 

handling procedure. 

‐ Desktop installation or wall mounting 

‐ Additional 42 destination keys can be con‐ 

nected 

‐ Capability of connecting a headset 

‐ SIP RFC3261 protocol 

‐ Call display and call handling using call lists, 

call cancelling 

‐ Call tone volume adjustable 

‐ Room list for easy contacting staff or patients 

‐ Destination keys per room (optional) 

‐ Announcements to single rooms 

‐ Announcements to rooms with registered staff 

presence 1 or 2 

‐ Announcement to all assigned rooms 

‐ Deny calls 

‐ Hands-free speech or handset operation 

‐ Mute feature 

‐ Automatic privacy 

‐ Display of system faults 

Using a VoIP capable private branch exchange 

the ComStationTEL can additionally be used as 

ward telephone. 

In this case the range of functions and the per‐ 

formance characteristics are caused by the used 

PBX solution. For the connection a close agree‐ 

ment between the customer and the supplier of 

the PBX solution is needed to ensure save oper‐ 

ation. 

Dimensions (HxWxD): 135 x 250 x 200 mm 

Order No. 

77 0602 00 

77 0603 00 


Functions 

ComStation BUS 

Ward console for ward nurse station for answer‐ 

ing and handling calls and to support nursing 

service. 

‐ Microphone, loudspeaker and handset for 

speech communication 

‐ Call answering and call handling 

‐ Automatic answering according to priority 

‐ Announcements 

‐ Enabling and disabling of ward coupling 

‐ Enabling and disabling of shifts 

‐ Display of system messages 

‐ Handset or hands-free speech 

‐ Illuminated multi-functional display 

‐ Adjustable display contrast 

‐ Operation using select buttons as soft keys 

‐ Plastic foil keypad 

‐ Desktop or wall mounting 

‐ Output for staff presence 

‐ Output for external call tone 

‐ Connection to the group bus OSYnet via Con‐ 

nection Socket ComStation 



Order No. 

77 0605 10 


75


76 

Functions 

ComStation CT , Flamenco 

Desktop terminal for the nurse station for handl‐ 

ing and processing of calls and for addressing of 

rooms, raising of call or code blue / cardiac 

alarm to call for additional staff. Enable and dis‐ 

abling ward couplings and shifts (zone nursing). 

‐ Innovative control panel made of real glass 

with integrated sensors and display elements 

for easy and intuitive operation 

‐ Simple use due to logic and ergonomic control 

elements with international symbols 

‐ 4 function keys with situation related functions 

‐ Red call button with symbol, 

location light and reassurance light 

‐ Blue alarm button (code blue) with symbol, 

location light and reassurance light, configur‐ 

able 

‐ Green large presence button for staff 1, 

with reminder light 

‐ Yellow large presence button for staff 2, 


‐ Close and smooth surface, easy to clean and 

to disinfect 

‐ Display of call system faults with fault location 

‐ International version, language selectable via 

configuration 

‐ Integrated configuration menu 

‐ Mixed operation in Flamenco systems without 

speech 

‐ Integrated interface to the room bus (RAN) 

‐ No data loss during power failure 

‐ Connection to the group bus OSYnet via Con‐ 

nection Socket ComStation (74 0452 30). 

Dimensions (HxWxD): 30 - 120 x 110 x 240 mm 

Order No. 

77 0606 00 


Functions 

ManagementCenter PC 

Central console as PC console for central handl‐ 

ing and processing of all functions within the 

nurse call system. 

Prepared for connection with the OSY‐Control‐ 

Center. 


unit with integrated handheld receiver. 

‐ Interface for system computer 


‐ LCD Monitor 17” (Order No. 80 6047 00) 

‐ PrimusGlobal + “ManagementCenter” (Order 

No. 77 0700 00) 

Indication and processing of functions which are 

prepared for the nurse call system (selection): 

‐ Normal calls, Emergency calls, Code Blue / 

Cardiac Alarm 


‐ Staff presence 


‐ Call status (fresh/answered) 


‐ Date / clock time 



‐ Relaying of text messages to corridor displays 

Control of operating modes: 

‐ Central mode / Ward mode 

‐ Ward coupling 

‐ Mixed operating modes, freely defined 


Flexible preparation of different announcement 

circuits sorted by rooms, wards, areas as individ‐ 

ual or general announcements to all rooms or 

only to rooms with active presence states. 

Multi-station operation: 

The connected wards can be flexibly allocated to 

several console workstations. Operators may 

choose a distribution to several locations or a 

handover (reduced work load during night shift) 

from several consoles to one console. 

Care data: 


vided with person-related care data. Data admin‐ 

istration is effected directly at the console. 

- continued - 


Order No. 

77 0610 00 


77


78 

Functions 

ManagementCenter PC - continued - 

Call protocol: 

All call data, staff presence states and system 

events can be recorded. Filtering and sorting of 

these data can be executed acc. to a com‐ 

prehensive range of criteria. 

Additional software modules are available. 


The purchase of the system software PrimusGlo‐ 

bal + automatically includes specifically invoiced 

software service contract. 

ManagementCenterPC Push buttons 

Central console with push buttons and integrated 

PC console for central handling and processing 

of all functions in the nurse call system. De‐ 

signed as PC workstation with additional push 

buttons. Adapted to the size and scope of the 

relevant project. Control arrangement can be 

freely positioned in a room. 

Prepared for connection to OSY‐ControlCenter. 

‐ Ward fields as module with 36 push keys each 

and 3 allocated optical indicators for display of 

calls and 2 presence states for simple handling 

of communication tasks. 

‐ Blind modules as spares for later installation of 

additional ward fields. 


unit with integrated hand receiver. 

‐ Interface for system computer 


‐ LCD Monitor 17” (Order No. 80 6047 00) 

‐ PrimusGlobal + “ManagementCenter” (Order 

No. 77 0700 00) 

Indication and processing of the prepared func‐ 

tions in the nurse call system (Selection): 

‐ Normal calls, Emergency calls, Code Blue / 

Cardiac Alarm 


‐ Staff presences 


‐ Call status (fresh/answered) 


‐ Date / Clock time 



‐ Relaying of text messages to corridor displays 

Control of operating modes: 

‐ Central mode, ward mode 

‐ Mixed operating mode, freely defined 

- continued - 

Order No. 

77 0610 00 

77 0620 00 


Functions Order‐No. 

ManagementCenter PC Push buttons - 

continued - 


Flexible preparation of different announcement 

circuits sorted by rooms, wards, areas as individ‐ 

ual or general announcements to all rooms or 

only to rooms with active presence states 

Multi-station operation: 

The connected wards can be flexibly allocated to 

several consoles. Operators may choose a dis‐ 

tribution to several locations or a handover (re‐ 

duced work load during night shift) from several 

consoles to one console. 

Care data: 


vided with person-related care data. Data admin‐ 

istration is effected directly at the console. 

Call protocols: 

All call data, staff presence states and system 

events can be recorded. Filtering and sorting of 

these data can be executed acc. to a com‐ 

prehensive range of criteria. 

Additional software modules available. 



bal + automatically includes specifically invoiced 

software service contract. 


77 0620 00 

79

11..2 Software and PC 

80 

Functions Order‐No. 

PrimusGlobal + “Call recording” 

Software to support nursing documentation. 

Basis: 

‐ Windows operating system 

‐ Data interface for connection to the Fla‐ 

menco nurse call system 

‐ Database for all system and customer-specific 

data 

‐ Software interface for remote administration of 

the system 

‐ User interface for the nurse call system. 

Functions: 

‐ Permanent recording of all system events 

(calls, staff presences, etc.) incl. date, clock 

time and appropriate information on data 

source, such as ward and room designation 

‐ Selection of locations to be analysed (wards, 

rooms, etc.) 

‐ Filtering of data acc. to event time 

‐ Filtering of data acc. to type of event (calls, 

staff presence, other events) 

‐ Filtering of data acc. to executed tasks 

‐ Selection of parameters to be shown 

‐ Sorting of data acc. to different criteria 

‐ Printing function 

‐ Export function to standard Office packages in 

CSV format. 



bal + automatically includes a software adminis‐ 

tration contract which is invoiced separately. 

PrimusGlobal + Module “Connect” 

Supplement to the PrimusGlobal + “Management‐ 

Center”. The module “Connect” provides inter‐ 

faces to other systems, such as hospital informa‐ 

tion system, fire detections system and Facility 

Management System. 

Depending on the respective application, Con‐ 

nect uses the appropriate system driver. 

NOTE: For every application, detailed arrange‐ 

ments with the respective customer are required, 

and additional cost may accure from develop‐ 

ment work for specific adaptations. 

77 0710 00 

77 0720 00 

Flamenco nurse call system 

ManagementCenter 

PrimusGlobal+ 

Module ”Connect” 

HIS Facility FDS ... ... 

Management 


Functions 

PrimusGlobal + System driver HL7 

Nursing and/or personal data to be used at the 

console of the Flamenco nurse call system can 

be assessed from the hospital information sys‐ 

tem (HIS). 

The system driver HL7 establishes the link be‐ 

tween the hospital information system and the 

software family PrimusGlobal + . 

PrimusGlobal + System driver FDS 

Reports from the fire detection system (FDS) 

can also be indicated in the Flamenco nurse 

call system. The system driver FDS links the fire 

detection system with the software family Pri‐ 

musGlobal + . 

PrimusGlobal + System driver FMS 

Fault messages from the Flamenco nurse call 

system can be relayed to the Facility Manage‐ 

ment System to indicated such faults at this 

monitoring centre. The system driver FMS links 

the Facility Management System and the soft‐ 

ware family PrimusGlobal + . 

PrimusGlobal + System driver CUS 

Customer-specific development: Other links are 

available on request. Various transfer protocols 

and transfer methods can be supported. 

PrimusGlobal+ Module “Info Display“ 

For supporting the nursing process freely defined 

texts can be displayed on corridor displays. They 

can be displayed in one or several wards. Long 

texts are displayed ticker style. 


Order‐No. 

77 0720 01 

77 0720 02 

77 0720 03 

77 0720 04 

45 1550 00 

81

82 

Functions 

OSY-CC VoIP-SIP Interface 

For active support of nursing this interface en‐ 

ables a coupling of the nurse call system to a 

modern PBX for mobile speech communication. 

The coupling is realised centrally and directly to 

the OSY‐ControlCenter. 

Data exchange to a PBX or to an alarm server is 

realised via SIP. The speech connection is made 

via VoIP. 

The PBX is physically connected via LAN. 

‐ Forwarding of call messages to a cordless 

telephone. 

‐ Automatic redial on busy. 

‐ Call location and call type are displayed in the 

display of the cordless telephone. 

‐ Speech connection is established to the calling 

party. 

‐ Denying the conversation is possible. 

‐ Deleting the call depending on the call status 

in the nurse call system. 

‐ Closing the conversation. 

Due to the very different technical conditions be‐ 

forehand a close agreement between the user 

and the supplier of the PBX must take place. 

Adaptations that may be required are possible 

after a previous common specification. They are 

charged depending on the amount of work. 

OSY-CC DIA Interface 

The interface was developed for coupling intens‐ 

ive care devices to the Flamenco system. 

Filtered messages are received by the nurse call 

system and displayed there. Hereby the priorit‐ 

ies, the display order, and the display location 

can be configured. 

The displayed data can be received from the 

interface or can be assigned in a separate table 

and be re-defined. 

The communication is realised using ESPA 4.4.4 

protocol via a serial interface or a LAN connec‐ 

tion. 

Different transfer protocols and transfer methods 

can be supported. Depending on the amount of 

work additional costs for adaptation develop‐ 

ments may incur. The costing is made after the 

specification sheet was approved. 

Order‐No. 

77 0740 00 

Phone / Multimedia Solution 

PBX 

Alarm Server 

LAN 

VoIP-SIP 

Flamenco System 

77 0741 00 Electromedical Devices 

Device-A 

Device-B 

DIA Server 

RS232 

ESPA 


Device-n 


Functions 

OSY-CC FDS Interface 

The interface is designed for coupling a fire de‐ 

tection system (FDS) to the Flamenco nurse call 

system. 

Filtered messages are received by the nurse call 

system and displayed there. Hereby the priorit‐ 

ies, the display order, and the display location 

can be configured. 

The displayed data can be received from the 

interface or can be assigned in a separate table 

and be re-defined. 

The communication is realised using ESPA 4.4.4 

protocol via a serial interface RS232. 

Different transfer protocols and transfer methods 

can be supported. Depending on the amount of 

work additional costs for adaptation develop‐ 

ments may incur. The costing is made after the 

specification sheet was approved. 

PrimusGlobal + ”System set-up and 

configuration” 

Necessary services for the implementation of 

PrimusGlobal + software to be performed by 

Tunstall GmbH. 

Prerequisite is the basic installation and the 

preparation with the relevant function modules 

and system drivers. Hardware is prepared in 

compliance with local demands and fully tested. 

Scope of performance: 

‐ Installation of the operating system 

‐ Preparation of the function modules, system 

modules and drivers 

‐ Preparation of hardware and function check 

‐ Preparation of operating and control structure 

and user menu 

‐ Comprehensive function checks and docu‐ 

mentation of configuration 

Further to the system installation and configur‐ 

ation, the individual rooms must be configured to 

comply with the project specifications. Relevant 

data and designations for buildings, wards, and 

rooms are prepared. Individual display and indi‐ 

cating elements for rooms and wards are placed 

and activated as desired. Optional use of stan‐ 

dard graphic elements or planview graphics: 


Order‐No. 

77 0742 00 Fire Detection System 

77 0790 00 

FDS 

FAT 

(example) 

RS232 

ESPA 


83

84 

Functions 

PrimusGlobal + ”Project data for up to 36 

rooms, standard” 

‐ Input of project-specific data 

‐ Use of standard graphics for the display level 

PrimusGlobal + ”Project data for up to 36 

rooms, layout” 

‐ Input of project-specific data 

‐ Use of graphic CAD data for planview 

‐ Adapting of planview for use as display level 

SystemOrganizer 

Software for comfortable planning and configur‐ 

ing of Flamenco nurse call systems. Com‐ 

prehensive range of settings for simple use and 

operation. 

For details refer to page 39. 

Operation: 

‐ Interactive and user-guided application 

‐ 5 user levels, password protected 

‐ 3 display levels (physical, electric, organisa‐ 

tional) 

‐ Access to all system and project data via tree 

structure 

‐ Use on any computer with system access, also 

via remote access 

‐ Organisation of several projects and archiving 

of data 

‐ Read out of project configuration of current 

project, presentation of current configuration 

‐ Plausibility check during data input 

Order‐No. 

77 0790 01 

77 0790 02 

77 0750 00 


Functions Order-No. 

Laser printer b/w 

High-quality laser printer. 

Design and version in compliance with current 

standard equipment. 

Further details on request. 

System computer 

System computer for operation and control of a 

ManagementCenter and for the use of indepen‐ 

dently operating software applications. 




LCD Monitor 17” 

High-quality TFT screen. 

Designed for desktop use or for installation into a 

ManagementCenter. 




LCD Monitor 19” 

High-quality TFT screen. 

Designed for desktop use or for installation into a 

ManagementCenter. 





80 5015 00 

80 6010 00 

80 6047 00 

80 6049 00 

Sample product 




85

11..3 Patient units 

86 

Functions Order-No. 

Patient handset 

Universal patient handset with duplex speech 

feature; designed for use at the patient's bed. 

Handset with integrated impact and moisture 

protection; ideal for simple cleaning. 

Standard design with all control elements for 

communication with nursing staff. 

‐ Ergonomic housing with all-round protective 

edge 

‐ Protection class (IP54) 

‐ Automatic switching of volume in relation to 

the type of usage 

‐ Audio transmission (TV/Radio) discrete or 

open via loudspeaker 

‐ TV control in combination with RAN interface 

TV, Order No. 70 0860 00 

‐ Clear inscription with simple symbols 

‐ Excellent voice quality, high-quality Electret 

microphone and high-quality loudspeaker 

‐ Red call button with reassurance light and inte‐ 

grated location light 

‐ Yellow illuminated button for reading light, with 

find light 

‐ Yellow button for room light 

‐ 2 buttons for entertainment system (TV/Radio) 

‐ 2 buttons for volume control (TV/Radio) 

‐ 2 buttons for TV control, status indication 

‐ 1 ear phone socket (3.5 mm jack) for conven‐ 

tional ear phones (32 Ohm), e.g. Order 

No. 70 0801 00. 

‐ Connection cable with rugged connector, cable 

length 2.5 m 

‐ Wall fixing with Patient handset bracket (Order 

no. 70 0800 00) possible 

‐ Weight: 297 g 

Dimensions (HxWxD): 195.5 x 52 x 25 mm 

74 0747 00 


Functions 

Pear push switch incl. call and light 

switch, cable length 2 m 

Moisture-proof call and light switch for raising a 

call and for light control. 

Dimensions (HxW): 60 x 20 mm 

Pear push switch incl. call and light 

switch, cable length 4 m 

As 70 0710 00, with 4 m cable. 

Pear push switch incl. 2 call switches, 

cable length 2 m 

Moisture-proof call switch. 


Pear push switch incl. 2 call switches, 

cable length 4 m 

As 70 0711 00, with 4 m cable. 


Order-No. 

70 0710 00 

70 0710 01 

70 0711 00 

70 0711 01 

87

88 

Functions 

1-channel radio receiver 

UHF 1-channel switching receiver for receiving of 

signals from associated UHF radio transmitters. 

NOTE: The radio transmission is not monitored, 

and the system with transmitter and receiver 

may be used only as a complementary element 

in combination with a normal nurse call system. 

‐ Connection to a connection socket, Order 

No. 70 0171 03, 70 0424 00, 70 0434 00. 

‐ Call is raised when unit is disconnected 

‐ Integrated antenna 

‐ Raised call indicator 

‐ Status control 


1-channel handheld radio transmitter 

Splash-proof 1-channel UHF handheld trans‐ 

mitter with plastic pearls necklace wireless call 

raising within a room. 

‐ Recessed button 

‐ Visual function indicator 

‐ For use with radio receiver, Order 

No. 70 0831 00. 

‐ Protection class: IP 67 


‐ Radio frequency: 433.92 MHz 


1-channel bracelet transmitter 

Splash-proof 1-channel UHF transmitter in watch 

design with plastic strip for wireless call raising 

within a room. 

‐ Trigger button 

‐ Visual function indication 

‐ For use with radio receiver, Order 

No. 70 0831 00. 



‐ Radio frequency: 433.92 MHz 

Diameter: 42 mm, Height: 16 mm 

Order-No. 

70 0831 00 

70 0831 01 

70 0831 02 


11..4 Room terminals 


ComTerminal Flamenco 

Communication terminal with duplex speech fea‐ 

ture, for use in patient rooms, staff rooms and 

function rooms. 

‐ Innovative control panel made of real glass 

with integrated sensors and display elements 

for easy and intuitive operation 

‐ Surface mounting, plug-in electronic 

components 

‐ Integrated connection field for connection to 

group bus OSYnet 

‐ Fully equipped for all applications 




location light and reassurance light, configur‐ 

able 

‐ Green large presence button for staff 1, 


‐ Yellow large presence button for staff 2, 



‐ Graphic display, backlit, 128x64 dot matrix 

‐ High-quality loudspeakers and high-end 

electret microphone 

‐ Integrated configuration menu for selection of 

room functions and for system parameter 

setting 

‐ Moisture-protected casing 

‐ Integrated function monitoring feature with 

status indication 


configuration 

‐ Close and smooth surface, easy to clean and 

to disinfect 


‐ Possible mixed operation in Flamenco systems 

without speech 

‐ Room bus RAN for connection of further user 

elements and displays 



77 0510 00 

89

90 

Functions 

RoomTerminal Flamenco 

Room terminal for use in patient rooms, staff 

rooms and function rooms, without speech com‐ 

munication. 

‐ Surface mounting, plug-in electronic 

components 



‐ Fully equipped for all applications 





‐ Green presence button for staff 1, 


‐ Yellow presence button for staff 2, 



‐ Attention tone in case of announcements 

‐ Call repeat after preset time 

‐ Graphic display, backlit, 128x64 dot matrix 

‐ Configuration menu for selection of room func‐ 

tions and for system parameter setting 

‐ Function monitoring feature with status indica‐ 

tion 


configuration 

‐ Close and smooth user surface, easy to clean 

and to disinfect 


‐ Moisture-protected casing 


with speech 



Abmessungen (HxWxD): 205 x 110 x 34 mm 

Order No. 

77 0520 00 




Control terminal for use in patient rooms, staff 


munication. The ControlTerminal includes a room 

lamp and is installed in the corridor instead of an 

additional room lamp. 

‐ Surface mounting, plug-in electronic compon‐ 

ents 



‐ Funktionsüberwachung mit Anzeige des Be‐ 

triebszustands 


‐ 4 light sections: 

LED red: Calls, 

LED green: Staff group 1 

LED yellow: Staff group 2 

LED white: WC call 


with speech 




ControlTerminal with doorplate 

Flamenco 

Control terminal for use in patient rooms, staff 


munication. The ControlTerminal includes a room 

lamp and is installed in the corridor instead of an 

additional room lamp. Doorplate as label field for 

the room designation. 

‐ Surface mounting, plug-in electronic compon‐ 

ents 



‐ Integrated function monitoring feature with 

status indication 


‐ 4 light sections: 

LED red: Calls, 

LED green: Staff group 1 

LED yellow: Staff group 2 

LED white: WC call 


with speech 




Label field (HxW): ca. 70 x 92 mm 


77 0550 00 

77 0551 00 

91

11..5 Switch programs 

92 


Pneumatic call switch 

Triggering of calls by pneumatic activation. 

‐ 1 call balloon (red) 

‐ Connection to room bus (RAN) 


Pneumatic tube: 2.5 m 


As 70 0106 00, for triggering WC calls / WC 

emergency calls. 

Call switch wp 

Water protected call switch 

‐ 2 call buttons (red) 





Emergency calls. 

Pull cord call switch wp 

Water protected switch for triggering calls via pull 

cord or button. 

‐ 1 call button (red) with pull cord actuation, incl. 

grip with nurse symbol 



Pull cord: 2 m 

Pull cord switch/WC wp 


Emergency calls. 

70 0106 00 

70 0106 01 

70 0111 00 

70 0111 01 

70 0115 00 

70 0115 01 



Presence switch wp 

Water protected switch to activate staff pres‐ 

ence. 

‐ 1 button Staff 1 (green) 

‐ 1 button Staff 2 (yellow) 



Cancel switch/WC wp 

Water protected switch for cancelling of WC calls 

/ WC Emergency calls on location. 

‐ 2 cancel buttons (grey) 



Cancel switch/WC with call tone wp 

Water protected switch for cancelling of WC calls 

/ WC Emergency calls on location with buzzer for 

acoustic signalling of forwarded calls. 

‐ 2 cancel buttons (grey) 

‐ Buzzer for acoustic signalling of forwarded 

calls 



Code Blue / Cardiac Alarm switch wp 

Water protected switch for raising Code Blue / 

Cardiac Alarms 

‐ 2 code blue / cardiac alarm buttons (blue) 

‐ Transparent cover 




70 0112 00 

70 0113 00 

70 0183 00 

70 0114 00 

93

94 

Functions 

Call switch/WC with cancel switch wp 

Water protected switch for triggering of calls and 

for cancelling of WC calls / WC Emergency calls. 

‐ 1 call button (red) 

‐ 1 cancel button (grey) 



Call switch with privacy switch wp 

Water protected switch for triggering of calls and 

for local activation of privacy function. 


‐ 1 privacy button (grey) 



Staff presence combination with call 

tone wp 

Water protected switch to activate staff pres‐ 

ence. and for raising calls. Buzzer for acoustic 

signalling of forwarded calls. 

‐ 1 button Staff 1 (green) 


‐ Buzzer for acoustic signalling of forwarded 

calls 



Order No. 

70 0117 00 

70 0118 00 

70 0119 00 


11..6 Signalling devices 


Direction lamp 

Display of directions to calls plus call status. 

‐ LED module, red 

‐ LED module, green 

‐ Arrows to customer specifications. 

‐ Connection to OSYlink-Group lamp, Order No. 

77 0802 00. 


Group lamp, 2-sections 

Group-related display of calls and call status for 

2 groups with 2 each. Individual light sections 

(green, red) 

‐ 2 LED models, green 

‐ 2 LED modules, red 

‐ Inscription to customer specifications. 

‐ Connection to OSYlink-Group lamp, Order 

No. 77 0802 00. 

Dimensions (HxWxD): 

80 (each lamp) x 86 x 70 mm 


As 77 0112 02, for 3 groups. 


As 77 0112 02, for 4 groups. 

Corridor display Alpha 16 

Display with alphanumerics for calls and system 

information. Tone generator for acoustic signals, 

loudspeaker for announcements. 

For mounting in corridors and staff rooms. 

‐ Single-sided design 

‐ Connection cable with free lead ends for con‐ 

nection to group bus (OSYnet). 

Dimensions w/o mounting bracket (HxWxD): 

120 x 765 x 35 mm 


77 0111 02 

77 0112 02 

77 0113 02 

77 0114 02 

77 0150 00 

95

96 

Functions 

Corridor display Alpha 16, double-sided 

Display with alphanumerics for calls and system 

information. Tone generator for acoustic signals, 

loudspeaker for announcements. 

For mounting in corridors and staff rooms. 

‐ Double-sided design 

‐ Connection cable with free lead ends for con‐ 

nection to group bus (OSYnet). 

Dimensions w/o mounting bracket (HxWxD): 

120 x 765 x 125 mm 

Room lamp, 3 sections 

Signal lamp with three light sections for visual 

signalling of all call types and presence states (2 

staff groups). 

‐ LED red: All call types 

‐ LED green: Presence 1 

‐ LED yellow: Presence 2 



Room lamp code blue/cardiac alarm, WC 

Signal lamp with three light sections to comple‐ 

ment the room lamp, Order No. 77 0170 00, for 

visual signalling of code blue/cardiac alarm 

and/or WC calls. 

‐ LED blue: Code Blue / Cardiac Alarm 

‐ LED blue: Code Blue / Cardiac Alarm 

‐ LED white: WC call 



Room lamp, 4 sections 

Signal lamp with four light sections for visual sig‐ 

nalling of all call types and presence states (2 

staff groups) and for WC call as single indication. 

‐ LED red: Calls 






Order No. 

77 0160 00 

77 0170 00 

77 0170 01 

77 0170 10 


Functions 

Room lamp, 3 sections, with doorplate 

Signal lamp with three light sections and door 

plate for visual signalling of all call types and 

presence states (2 staff groups). 

‐ LED red: All call types 



‐ Doorplate with field for room designation 

‐ Connection to room bus (RAN). 

Dimensions (HxWxD) 190 x 150 x 40 mm 

Label field (HxW): approx. 70 x 92 mm 

Room lamp, 4 sections, with doorplate 

Signal lamp with four light sections and doorplate 

for visual signalling of all call types and presence 

states (2 staff groups) plus WC call as individual 

indication. 

‐ LED red: Calls 





‐ Connection to room bus (RAN). 



Room lamp Universal, 2 sections 

Signal lamp with two light sections for visual sig‐ 

nalling of staff presence 1 and telephone call as 

individual indication. 

No connection to the room bus (RAN). 

For use e.g. in combination with ComStationBUS or ComStationPC ‐ LED green: Presence 1 

‐ LED white: Telephone call 


Doorplate Universal 

Doorplate without light sections. 

Design adapted to Flamenco product family. 







Order No. 

77 0171 00 

77 0171 10 

77 0182 10 

77 0189 00 

97

11..7 Connection sockets 

98 


Connection socket ComStation 

Data socket for connecting a ComStation BUS or 

a ComStation CT Flamenco. 

‐ Suitable for mounting in 2-gang back boxes. 

‐ Preferably for wall mounting. 

‐ Connection to group bus (OSYnet). 


Connection socket ComStationPC Data socket for connecting of a ComStationPC . 

‐ Suitable for mounting in 2-gang back boxes. 

‐ Preferably for wall mounting. 

‐ Connection to group bus (OSYnet). 


74 0452 30 

74 0452 60A 



Connection socket with call switch 

Connection socket for two call devices with call 

switch and extra external call input. 

‐ 1 call switch with reassurance light for raising 

of calls 

‐ 2 identical sockets for connection of plug-in 

call devices (pear push switch, diagnostic de‐ 

vices, etc.) 

‐ Additional external call input for connecting a 

call device (normally closed contact) 



Connection socket with call switch, 

bedhead unit 

Connection socket for two call devices with call 

switch and extra external call input. 

‐ 1 call switch with reassurance light for raising 

of calls 

‐ 2 identical sockets for connection of plug-in 

call devices (pear push switch, diagnostic de‐ 

vices, etc.) 

‐ 1 backside connection to an additional call but‐ 

ton with location and reassurance light. Nor‐ 

mally closed or normally open contact can be 

set by DIP switch. 

‐ 2 outputs for light control: 

24 V DC, 200 mA max. 


Dimensions (HxWxd): 70,5 x 70,5 x 28 mm 


70 0171 03 

70 0171 50 

99

100 

Functions 

Connection socket Combi 

For wall mounting. 

For connecting of patient units and/or call de‐ 

vices. 

For use with 2-gang back boxes. 

‐ 1 socket for patient handset 

‐ 1 socket for call device (pear push switch, 

diagnostic unit, etc.) 

‐ Integrated disconnection message 

‐ Suitable for connection of light control 

‐ 5 entertainment programmes 

‐ Connection for TV sound 

‐ TV control in combination with RAN interface, 

Order No. 70 0860 00 



Connection socket Combi, TVL 

Use only, if TV is coupled via IR TV control mod‐ 

ule universal audio. 

For wall mounting. 


vices. 

For use with 2-gang back boxes. 







‐ Connection for TV sound 


Order No. 70 0860 00 



Order No. 

70 0424 00 

70 0424 50 


Functions 

Connection socket Combi bedhead unit 

For installation in medical supply units. 


vices. 






‐ 5 entertaniment programmes 

‐ Connection of TV sound 


Order No. 70 0860 00 



Connection socket Combi, TVL, bedhead 

unit 

Use only, if TV is coupled via IR TV control mod‐ 

ule universal audio. 

For installation in medical supply units. 


vices. 







‐ Connection of TV sound 


Order No. 70 0860 00 




Order No. 

70 0434 00 

70 0434 00 

101

11..8 TV connection 

11..8.1 Connection of standard TV sets 

102 

Functions Order no. 

IR TV control module universal 

Interface for control of a standard TV set using 

infrared signals. 

‐ Applicable in connection with RAN interface TV 

(order no. 70 0860 00) 

‐ Consisting of a control module and an infrared 

transmitting unit. Mounting directly to the in‐ 

frared input of the TV set. 

‐ For configuration of the control signals the TV 

model must be known. 


IR TV control module universal audio 

Interface for control of a standard TV set using 

infrared signals. 

Integrated audio amplifier for driving an operator 

device. The output volume can be adjusted 

within predefined limits using a programming 

tool. The audio levels have to be adapted to the 

patient handset. 

‐ Applicable in connection with RAN interface TV 

(order no. 70 0860 00) 

‐ Consisting of a control module and an infrared 

transmitting unit. Mounting directly to the in‐ 

frared input of the TV set. 

‐ For configuration of the control signals the TV 

model must be known. 


Kit for IR TV control module 

Connection and mounting kit for IR TV control 

module universal. 

Kit for IR TV control module audio 

Connection and mounting kit for IR TV control 

module universal audio. 

70 0360 10 

70 0360 11 

70 0360 20 

70 0360 21 


Functions 

Addressing plug for IR TV control 

module 

Use with IR TV control module universal and uni‐ 

versal audio. Addressing for assignment of the 

patient handsets for controlling the TV set. 

One plug needed per project. 

TV control module programming 

Service for one-time programming of the codes 

to the IR TV control module universal or univer‐ 

sal audio. 


Order no. 

70 0360 30 

70 0360 50 

11..8.2 Hospital LCD TV sets, Professional 


TV control module for hospital TV 

Interface for connecting a hospital LCD TV set 

professional. Direct connection to the SCART II 

socket of the TV set. 

Use in connection with RAN interface TV (order 

no. 70 0860 00). 

Cable length: ca. 78 cm 

Remote control PR 106 

Remote control for programming the TV control 

module for hospital TV, order no. 70 0360 01. 

TV programming module 

Programming module for saving the parameters 

in connection with the hospital LCD TV sets pro‐ 

fessional. The module enables saving the para‐ 

meters from one TV set and the transfer of the 

data to further TV sets. 

70 0360 01 

74 7000 01 

74 7002 99 

103

104 

Functions 

Hospital LCD TV 26“, Professional 

Screen diagonal: 66 cm / 26” 

Picture format: 16:9 Widescreen 

Fittings for VESA wall mount. 


















Order no. 

74 7002 26 

74 7002 32 

74 7002 42 


Functions 

TV wall mount „Base“ 

‐ One pivot point 

‐ Tilting, pivoting 

‐ Vesa MIS-D, 100, MIS-D, 75 

‐ Additional adapter for VESA MIS-E 

200x200mm 

TV wall mount „Advance“ 

‐ Two pivot points 

‐ Tilting, pivoting and extendible 


‐ Additional rails for VESA MIS-E 200x200mm 

TV wall mount „Comfort“ 

‐ Three pivot points 

‐ Tilting, pivoting and extendible 


‐ Additional rails for VESA MIS-E 200x200mm 


Order no. 

74 7002 80 

74 7002 81 

74 7002 82 

105

11..9 Supplementary system components 

106 


Loudspeaker with announcement 

interface 

Big, high-efficiency ceiling-mounted loudspeaker, 

for announcements and entertainment broad‐ 

casting. Installation at ceilings in corridors and 

larger rooms. 

‐ Ceiling-mounted loudspeaker 

‐ Amplifier 

‐ Connection to OSYlink‐Announcement, Order 

No. 77 0804 00. 

Dimensions: Diameter: approx. 261 mm, Height: 

approx. 130 mm, Ceiling cut-out: 230 mm 

Sound detector 

For acoustic monitoring of rooms. 

‐ Desktop design 

‐ Regulator for sensitivity setting 

‐ Regulator for time delay 

‐ Inscription in English and German 

‐ 2 m connection cable with connector for con‐ 

nection sockets, Order No. 70 0171 03, 

70 0424 00, 70 0434 00. 


Door entry speaker 

For voice communication between main door 

and nurse call system. Suitable for use at out‐ 

side and inside doors. 

‐ Call button 

‐ Delete button 

‐ 3 status lamps 

‐ Microphone and loudspeaker 

‐ Control of door opener 

‐ Surface mounting, installation in furniture also 

possible 


‐ Connection to OSYlink‐door entry speaker, 

Order No. 77 0801 00. 


05 0024 00 

70 0790 00 

77 0350 00 



Sound detector wall mounted 

For acoustic monitoring of rooms. It raises auto‐ 

matically a call caused by acoustic noise. 

‐ Wall mounting 

‐ Adjustable sensitivity 

‐ Adjustable time delay 

‐ Design standard switch housing Gira Standard 

55 

‐ Connection to call system via potential free 

contact 

Dimensions (HxWxD): 80.7 x 80.7 x 46 mm 

Sensor mat for connection to connection 

socket 

Large mat for triggering of calls by stepping on it 

or by pressing it. 

‐ 4 m flexible connection cable with Mini DIN 

plug for connection to connection sockets 

70 xxxx xx. 

‐ Disconnection call 

‐ Normally closed contact 

‐ Waterproof 

‐ PVC, easy to clean 

Dimensions (W x D): 1200 x 500 mm 

Smoke detector 

Opto-electronic smoke detector. 

‐ Measure principle: IRED radiation / Optical 

(scattering) / photo diode 

‐ Power supply: 9 V DC battery 

‐ Acoustic alarm approx. 85 dB (3 m) 

‐ Approval VdS G 202061 

‐ Monitoring area 60 m2 ‐ Ceiling mounting, max. height 6 m 

‐ Incl. pluggable relay module for connecting to 

the Flamenco nurse call system 

Diameter: 96 mm, height: 48 mm 


Z 00 8200 00 

Z 00 8002 02 

77 0901 00 

107

11..10 Interfaces 

108 


Telephone interface relay 

for connecting analogues telephones to a 

nurse call system. A telephone call will be 

displayed as a call in the nurse call system. 

‐ Call voltage: 32 - 80 V AC 

‐ Power supply: 5 - 40 V 

‐ ON/OFF switch 

‐ Output: N/C, N/O contact 

‐ Bridging of call intervalls can be set 

‐ Power-on time can be set. 


Mounting on a 35 mm top hat rail. 

RAN interface normal call 

Interface for connection of call devices to the 

room bus (RAN). 

Intended installation on supporting rail. 

The interface has a digital input for normal calls 

and an output for location and reassurance light. 

The bed identification can be set by a program‐ 

ming switch. 


without mount: 12 x 47 x 47 mm 

with mount: 23 x 47 x 47 mm 

RAN interface code blue / cardiac alarm 

Interface for connection of call devices to the 


Intended installation on supporting rail. 

The interface has a digital input for codes blue / 

cardiac alarms and an output for location and 

reassurance light. 




RAN interface telephone call 

Interface for connection of a telephone interface 

relay or a telephone contact to the room bus 

(RAN). 




11 5350 00 

70 0840 00 

70 0841 00 

70 0842 00 


Functions 

RAN interface TV 

Interface for connection of TV control to the 


Intended installation in the electric supply unit or 

a back box. 

With the patient handset plugged into the con‐ 

nection socket combi (70 0424 00) or connection 

socket combi bedhead unit (70 0434 00), the 

patient is able to control the TV. The interface 

transmits all required signals to operate the TV 

control. 




RAN interface with speech 

Interface for connection of a patient terminal to 

the room bus (RAN). 



OSYlink-Door entry speaker 

Interface for connecting a door entry speaker, 

order no. 77 0350 00, to the group bus 

(OSYnet). 

‐ 2-wire-connection to the door entry speaker 

(data and speech) 

‐ Connection for door opener transformer 

12 V AC 

‐ Mounting on wall or top-hat rail (35 mm), sev‐ 

eral units can be mounted side-by-side 

‐ Outputs short-circuit and overload protected 

‐ Input for local call cancelling in combination 

with a separate switch 



Order no. 

70 0860 00 

70 0880 00 

77 0801 00 

109

110 

Functions 

OSYlink-Group lamp 

Interface for connecting group lamps to the 

group bus (OSYnet). Usable as collective or 

direction display. Room allocation and group 

forming possible. 

‐ 4 x 2 potential-free outputs for connecting 4 

group lamps, with two light sections each 

‐ Power supply selectable (jumper) internal from 

the call system or external 

‐ Display compliant with DIN VDE 0834, cen‐ 

trally configurable 

‐ Central, flexible configuration of flash-signal 

sequences and allocation of user addresses 



‐ Outputs short-circuit and overload protected 


OSYlink-Universal 

Interface for connecting of external systems 

and/or technical devices to the group bus 

(OSYnet). 

For details refer to page 29. 


OSYlink-Announcement 

Interface for connecting announcement loud‐ 

speakers, order no. 05 0024 00, to the group bus 

(OSYnet). Connection of single devices or 

groups. 

‐ Audio output for driving active loudspeakers 

(max. 5 loudspeakers) 

‐ 1 potential-free digital output for control of sig‐ 

nalling the activity of the announcement sys‐ 

tem 



‐ Output short-circuit and overload protected 


Order no. 

77 0802 00 

77 0803 00 

77 0804 00 


11..11 System control 



Management and control center for the Fla‐ 

menco ® nurse call system. Monitors and controls 

all communications between the various system 

components. It also serves as the central inter‐ 

face for the input and output of data, voice com‐ 

munications and system messages. It allows for 

the central system access for servicing the sys‐ 

tem and for later expansions via remote access. 

The modular setup allows for the adaptation to 

different sizes of systems. 

Several OSY-ControlCenters may be coupled. 

Because of the strict separation between the 

physical system structure and the later organisa‐ 

tion of the nurse call system, the allocation of 

system users is not bound to a specific pattern. 

This provides for maximum flexibility in the sys‐ 

tem layout. 

The OSY-ControlCenter is a self-sufficient sys‐ 

tem unit and it is independent of supplementary 

external equipment such as networks and LAN 

components. 

There are no moving parts and the system oper‐ 

ates virtually wear-free. Even if faults occur at 

systems or components which are connected via 

interfaces and/or networks, the basic function of 

the nurse call system will be sustained. This 

functional security is valid for the whole system 

and it is not limited to specific, ward-related func‐ 

tions. To further enhance the functional safety 

and security, additional, de-centralised safety 

controllers can be integrated into the system 

structure. 

OSY-ControlCenter features a modular structure 

and it is designed and arranged to best cope 

with the desired performance spectrum. The 

number of modules required for a particular pro‐ 

ject or installation depends on the total number 

of users to be linked to the system and on the 

number of internal and external communications 

to be provided for. Additional interfaces can be 

added to the system at any time, for instance for 

HIS, facility management and linking of PBX. 

General arrangement and equipment: 

‐ Designed as 19” wall cabinet, also suitable for 

mounting in commercially available 19-inch 

racks (8HU) 

‐ External network switch, 1 height unit (other 

dimensions acc. to relevant equipment) 

‐ Ample room for connecting the installation, 

separate protective cover and fixing possibility 

for incoming cables 

‐ For easy mounting and to facilitate troubleshooting, 

all connections are plug-in type con‐ 

nectors 

- continue - 


77 2X0X 00 

111

112 

Functions 


- continued - 

‐ Integrated system monitoring with display of 

system status via allocated LEDs, visible from 

outside 

Expansion stages and interfaces: 

‐ 3 slots, 2x SystemController 

‐ 6 slots, 8-channel VoiceSwitch 

‐ 2 slots, 4-channel a/b interface 

‐ 4 slots, 2-channel VoIP gateway 

‐ 1 expansion port for additional modules 

‐ Prepared for up to 880 users, additional ex‐ 

pansion stages possible 

‐ 10/100 Mbit LAN connection 

‐ 2 x V.24 interface, optional expansion 


Dimensions without rack angle 

(HxWxD): 355 x 444 x 267 mm 

Supply voltage: 24 V DC 

Max. current consumption: 2.3 A 

Network switch 

Dimensions without rack angle 

(HxWxD): 50 x 444 x 130 mm*) 

Supply voltage: 230 V AC 

*) Dimensions and design of network switch acc. 

to system expansion stage. 

Order no. 

77 2X0X 00 

Product name Order no. Expansion stage Connect max. 

OSY-ControlCenter Master-2 77 2002 00 ‐ 2 x 2x SystemController 

‐ 1 x 8-channel VoiceSwitch 







OSY-ControlCenter Slave-2 

requires a master 







77 2202 00 ‐ 1 x 2x SystemController 




77 2206 00 ‐ 2 x 2x Systemontroller 




‐ 2 Groups 

‐ 220 Users 

‐ 4 Groups 

‐ 440 Users 

‐ 6 Groups 

‐ 660 Users 

‐ 8 Groups 

‐ 880 Users 

‐ 2 Groups 

‐ 220 Users 

‐ 4 Groups 

‐ 440 Users 

‐ 6 Groups 

‐ 660 Users 

‐ 8 Groups 

‐ 880 Users 



OSYnet-SafetyController 

Safety module for parallel application in combi‐ 

nation with the OSY-ControlCenter, System Fla‐ 

menco ® . Operating as a redundant unit, the 

module is directly connected to the physical 

group bus (OSYnet). The system allows for the 

parallel operation of one or more OSYnet-Safety‐ 

Controllers. 

In case of an interruption between the OSYnet 

and the OSYnet-ControlCenter, the SafetyCon‐ 

troller will automatically take over the ward con‐ 

trol. In safety operating mode, all basic functions 

of the nurse call system will be sustained, and 

this includes speech communication. 

‐ Control of the nurse call system's basic func‐ 

tions for a physical group in accordance with 

DIN VDE 0834. 

‐ Automatic switching to the operating mode, 

decentralised with answering of forwarded 

calls 

‐ Coordination of indications at room lamps and 

displays 

‐ Independent and automatic switching between 

normal and safety operating mode 

‐ Automatic return to the normal mode after a 

fault is corrected 

‐ Direct parallel connection to the group bus 

(OSYnet) 

‐ One or more OSYnet-SafetyControllers can be 

implemented, for instance at partial segments 

of Y-repeaters 

‐ 1 potential-free switching output (changeover 

contact) for indication of operation mode 

‐ 1 potential-free switching output (changeover 

contact) for fault indications 

‐ Control LED to show the current operating 

status 

‐ Output short-circuit safe and overload-proof 

‐ Mounting on wall or on top-hat rail (35 mm), 

series installation 



77 2100 00 

113

114 

Functions 

Power supply unit UPS 

Power supply unit for supplying the nurse call 

system with safety extra-low voltage (SELV), 

compliant with EN 60950. The number of rooms, 

that can be connected, is project specific. Inte‐ 

grated batteries for uninterruptable operation 

with a minimum of 15 minutes backup power 

supply. 

Wide range input for international use. 

Short-circuit and overload protected. 

Control LEDs and contact outputs for trans‐ 

mission of status information: normal operation, 

battery operation, fault message. 

Closed housing in protection class I. Designed 

for wall mounting in rooms. 

Input: 

Nominal input voltage: 115 - 230 V AC 

Voltage range: 90 - 264 V AC 

Input frequency: 50 - 60 Hz 

Input current: 

Output: 

4 A at 115 V AC 

2 A at 230 V AC 

Nominal output voltage: 24 V DC +/- 2% 

- at battery operation: typ. 26.5 - 19.5 V DC 

Output current: 12 A 

Output power: 288 W 

Battery capacity: 7 Ah 

Loading current: typ. 700 mA 

Back-up: 

Connections: 

approx. 17 min 

at 80% load 

Mains input: direct mains connection via internal 

screw clamp 

Outputs: Pluggable via clamp 

General: 

MTBF: 100000 hours (without batteries) 


Weight: 9 kg 

Order no. 

77 3400 00 



Power supply unit UPS 60 




that can be connected, is project specific. Unin‐ 

terruptable operation in connection with battery 

set for UPS 60, order no. 77 3450 00, with ap‐ 

prox. 1 hour backup power supply. 



Control LEDs and contact outputs for trans‐ 

mission of status information: normal operation, 

battery operation, fault message. 


for wall mounting in rooms, preferably above the 

battery set for UPS 60. 

Input: 




Input current: 5.5 A at 115 V AC 

3 A at 230 V AC 

Output: 


- at battery operation: typ. 26.5 - 19.5 V DC 

Output current: 12.5 A 


Battery capacity to be connected: 24 Ah 

Loading current: typ. 3.0 A 

Back-up time: approx. 1 h 

Connections: 


screw clamp 

Battery connections: Screw clamp 

Outputs: Pluggable via clamp 

General: 

MTBF: 100000 hours 


Weight: 4 kg 


77 3400 10 

115

116 

Functions 

Battery set for UPS 60 

Batteries which build in connection with the 

power supply unit UPS 60 an uninterruptable 

power supply (UPS) with approx. 1 hour backup 

power supply. 

Closed housing in protection class III. Designed 

for wall mounting in rooms, preferably below the 

power supply unit UPS 60. 

Nominal input voltage: 24 VDC 

Output current: 12,5 A 

Output voltage: typ. 26.5 - 19.5 V DC 

Battery capacity: 24 Ah 

Connection to power supply unit: screw clamp 


Weight: 25.2 kg 

Power supply unit 




that can be connected, is project specific. 



Control LEDs and contact output for trans‐ 

mission of the active operation status. 


for wall mounting in rooms. 

Input: 




Input current: 4 A at 115 V AC 

2 A at 230 V AC 

Output: 


Output current: 12 A 


Connections: 


screw clamp 

Outputs: pluggable, via clamp 

General: 

MTBF: 100000 hours 


Weight: 2 kg 

Order No. 

77 3450 00 

77 3401 00 


11..12 Installation 


OSYnet‐Y‐RepeaterOpto 

Data repeater for electric isolation of the group 

bus (OSYnet). 

Designed for separating and/or isolating the 

group bus into two independent sections. Y-dis‐ 

tribution. 

Application: One for each physical group. 

‐ Direct connection to group bus (OSYnet) and 

its sections (Sub-D, 9-pole) 

‐ Electric isolation of line sections 

‐ Top-hat mounting 35 mm 


OSYnet-Connecting plug 

for connecting the OSYnet‐Y‐RepeaterOpto to 

the group bus OSYnet. 


Config tool for setting up and configuring of Con‐ 

trolTerminals. 

The config set is required to configure the Con‐ 

trolTerminal for its intended use. 

‐ USB/OSYne Interface 

‐ All required cables and plugs 

‐ Pluggable power supply unit for supply of the 

ControlTerminal to be configured 

‐ Configuration software 

ControlTerminal installation kit 

for mounting a ControlTerminal to a convenient 

2-gang back box. 

‐ Mounting plate, light grey 

‐ 4 pole connector, up to 2.5 mm2 ‐ 2 insertion bridges 

‐ 8 pole connector 

‐ Fixing screws 


77 4000 00 

77 0950 00 

77 0920 00 

77 0960 00 

117

118 

Functions 

OSYnet-Gateway 

Active gateway for electric isolation of group bus 

OSYnet. 

Designed to extend the max. cable length for the 

OSYnet by 700 m. 

Application: One for each physical group. 

‐ Direct connection to the group bus (OSYnet) 

and its sections, screw clamps 

‐ Interface for configuration 

‐ Electric isolation of line sections 

‐ Top-hat mounting 35 mm 


IP-NTP TimeServer DCF77 

The TimeServer is intended for receiving the 

time using DCF77 signals. 

It is built up as a standalone version and enables 

the transfer of the time signals using the SNTP 

protocol via the Ethernet. 

In combination with the Flamenco system and 

the connection to the OSY-ControlCenter the 

system time updates automatically. 

‐ Mounting on top-hat rail 

‐ Power supply 24 VDC 

‐ Active DC 77 antenna 

‐ Configuration software for Windows 

IP-NTP TimeServer GPS 

The TimeServer is intended for receiving the 

time using GPS signals. 

It is built up as a standalone version and enables 

the transfer of the time signals using the SNTP 

protocol via the Ethernet. 

In combination with the Flamenco system and 

the connection to the OSY-ControlCenter the 

system time updates automatically. 

‐ Mounting on top-hat rail 

‐ Power supply 24 VDC 

‐ GPS antenna 

‐ Configuration software for Windows 

Order No. 

77 4001 00 

77 0910 00 

77 0910 01 


11..13 Accessories 


Steel loudspeaker frame 

for loudspeakers with announcement interface, 

Order No. 05 0024 00. 

Screw fastening; also suitable for casting in con‐ 

crete. 

‐ Weight: approx. 1 kg 

Dimensions: 

Diameter for cut-out: 232 mm 

Depth: 130 mm 

USB connection cable 

e.g. for connecting of printer with PC. 

‐ Plug A / Plug B 

‐ Length: 1.5 m 

Line transformer (100/25 V, 10 W) 

for transforming of entertainment voltages of 100 

Veff. to 25 Veff. Preferably for use as transformer 

for one floor level. One transformer required for 

each entertainment channel. Suitable for mount‐ 

ing in switch cabinet. Potential isolation. 

‐ Input voltage: 100 Veff. 

‐ Output voltage: 25 Veff. 

‐ Max. output: 10 W 

‐ Frequency range: 50 Hz - 10 kHz 



Back box, solid wall, 1-gang 

e.g. for signal lamps, switches, connection 

sockets with call switch. 

Dimensions: Ø 66 mm / Depth 42 mm 


00 0272 49 

00 0647 74 

14 1000 00 

17 0100 00 

119

120 

Functions 

Back box, solid wall, telephone 

switching relay 

e.g. for telephone interface relay. 


Back box, solid wall, 2-gang 

e.g. for connection socket Combi, connection 

socket ComTerminal, connection socket 

ComStation. 


Back box, partition wall, 1-gang 

e.g. for signal lamps, switches, connection 

sockets with call switch. 

Dimensions : Ø 68 mm / Depth 45 mm 

Back box, partition wall. 2-gang 

e.g. for connection socket Combi, connection 

socket ComTerminal, connection socket 

ComStation. 


Order No. 

17 0200 00 

17 0410 00 

17 5100 00 

17 5400 00 


Functions 

Safety transformer (24 V/250 VA) 

for wall mounting, for external power supply of 

additional signal lamps. 

‐ Nominal power: approx. 250 VA 

‐ Input voltage: 230 V, 50/60 Hz 

‐ Output voltage: 24 V +/- 5% (selectable/ 

switchable) 

‐ Weight: 5.0 kg 


Equipment and cable clamp 

Practical support for all patient devices. Precise 

guiding of all cables and equipment along the 

headboard or at the 'bed gallows'. 

No further damage to any devices from a pa‐ 

tient's attempt to pull himself/herself up at such 

devices. The clamp will come off when the pul‐ 

ling force it too high. 

Packing unit = 10 clamps. 

Max. height: 160 mm, max. thickness: 18 mm, 

width: 70 mm 

Patient handset bracket 

to hold the patient handset, Order 

No. 74 0747 00. 

‐ Wear-free plastic bracket with integrated el‐ 

ement to change the volume with the unit 

parked at the bracket. 

‐ Vertical or horizontal mounting. 


Patient handset bed bracket Völker 

to hold the patient handset, Order 

No. 74 0747 00. For use with a bed from Völker 

company. 

‐ Wear-free plastic bracket with integrated el‐ 

ement to change the volume with the unit 

parked at the bracket. 



Order No. 

21 1200 00 

70 0361 00 

70 0800 00 

70 0800 10 

121

122 

Functions 

Headphone 

Dynamic earphones for discrete use of entertain‐ 

ment / TV programs in combination with patient 

handset. 

‐ Jack plug: 3.5 mm 

‐ 2 earphones with spring bracket 

‐ Total impedance: 16 Ohm 

‐ Connecting cable: 1.8 m 

Self-releasing adapter, patient unit 

Automatic release for excessive pulling force. 

Separates the line connection between patient 

handset and connection socket, thereby prevent‐ 

ing any physical damage. 

‐ Ergonomically designed adapter for use at 

connection sockets 

‐ Flexible design, automatic alignment as force 

is applied 

‐ Release for excessive pulling force from any 

direction, up to 90 degrees 

‐ 13‐pole connector 


Self-releasing adapter, pear push switch 

as 74 0812 50, for pear push switch. 

‐ 8‐pole connector 


Connector, 3-pole 

Plug-type connecting clamp for connecting of 

room bus (RAN) with switch program and for 

room lamps with RAN connection. 


Order No. 

70 0801 00 

74 0812 50 

74 0812 51 

70 0807 00 


Functions 


Plug-type connecting clamp for connecting of 

room bus (RAN) with additional switching output 

(lighting), e.g. in combination with connection 

socket with call switch Order No. 70 0171 03. 



Plug-type connecting clamp e.g. for connecting 

room lamps universal. 

No connection to room bus (RAN). 


Diagnostic connection cable 

for connecting of electro-medical devices in com‐ 

bination with connection sockets. 

Packing unit = 5. 

‐ Cable length: 2 m 

‐ Connector for connection sockets, Order 

No. 70 0171 03, 70 0424 00, 70 0434 00. 

Surface mounting frame 

for mounting of switches and connection sockets 

with call switch. 



Order No. 

70 0807 01 

70 0807 07 

70 0812 00 

70 0814 00 

123

124 


12..1 Abbreviations 


12. Abbreviations 

Abbreviation Meaning 

ComStation BUS Ward console connected to the group bus 

OSYnet 

ComStation CT Ward console as ComTerminal 

ComStation PC Ward console as PC workstation 

ComStation TEL Telephone as ward console 

DECT Digital Enhanced Cordless Telecommunica‐ 

tions 

HL7 Health Level 7 (HL7). An international stan‐ 

dard for data communication between com‐ 

puter systems in health care, e.g. hospital 

information systems 

HIS Hospital information system 

LAN Local Area Network . Computer net within a 

defined area of approx. 1 km 2 . 

OSY Open System 

OSY-ControlCenter Central system control for Flamenco nurse 

call systems 

OSYlink Interfaces to the group bus 

OSYnet Group bus for Flamenco nurse call sys‐ 

tems 

RAN Room Area Network = room bus for Fla‐ 

menco nurse call systems 

VoIP Speech communication via LAN 

WLAN Wireless Local Area Network. 

125

12. Abbreviations 

12..2 Cable legend 

Marking Designation Cable type 

Ia General cables IY(ST)Y 2x2x0.8 

Ia2 General cables IY(ST)Y 2x2x0.6 




OSYnet Group bus OSYnet Recommended cables: 

CAT7 (22 AWG) with diameter Ø = 0.64 mm 

IY(ST)Y 4x2x0.8 with diameter Ø = 0.8 mm 

Ie Entertainment cables 

Optional cables: 




IY(ST)Y 4x2x0.6 with diameter Ø = 0.6 mm 

2x IYY per channel 

or similar cables (1 double wire required for each 

programme) 

In Room bus RAN IY(ST)Y 2x2x0.8 

Ip Power cable NYM 2x2.5 mm2 Is Speech cable 

plus room bus RAN 

2x IY(ST)Y 2x2x0.8 

126 


Numbers 

1-channel bracelet transmitter, 88 

1-channel handheld radio transmitter, 88 

1-channel radio receiver, 88 

3-step-mounting, 3 

A 

Abbreviations, 125 

Accessories, 119 

Acknowledged call, 20 

Addressing plug for IR TV control module, 

103 

Announcement, 23 

Area announcement, 24 

Automatic announcement, 24 

Auxiliary power supply, 48 

B 

Back box, 72, 119, 120 

Battery set for UPS 60, 116 

blue, 12 

Bus termination, 45 

C 

Cable legend, 126 

Cable lengths, 45 

Cable types, 45 

Cables, 45 

Call, 9, 11, 14, 17, 20, 22, 25, 34, 37 

accept, 20 

acknowledge, 7, 20 

acknowledged, 7, 20 

answer, 20 

answered, 7, 12, 13, 20 

cancel, 20, 21 

cancel remotely, 20, 21 

forwarded, 21 

fresh, 7, 12 

raise, 19 

Call activation, 19 

Call button, 11, 19 

Call category, 9, 11, 12, 13, 15, 16, 21, 25 

Call device, 19, 28 

Call escalation, 9 

Call forwarding, 7, 18, 21, 33, 34, 36, 47 

Call forwarding point, 15, 18, 20 

Call handling, 19 

Call location, 11, 12, 14, 15, 17, 18, 20, 21 

Call status, 13 

Call switch, 4, 19, 51, 53, 55, 62, 63, 64 

Call switch with privacy switch wp, 71, 94 

Call switch wp, 71, 92 

Call switch/WC with cancel switch wp, 71, 94 

Call tone, 14, 18, 21 

Flamenco - System description, 05/11 (Rev. 2.0), 00 8812 64 

13. Index 

13. Index 

Call transfer, 21 

Call type, 9, 14, 15, 16, 17, 18, 21 

Call with speech possibility, 18 

Call without speech possibility, 18 

Cancel, 20, 21 

Cancel button, 11, 20 

Cancel switch with call tone wp, 21 

Cancel switch/WC, 4, 51, 53, 55, 64 

Cancel switch/WC with call tone wp, 71, 93 

Cancel switch/WC wp, 71, 93 

Central console, 15, 17, 20, 23, 24, 35 

Centralised call handling, 35 

Centralised mode, 35 

Channel number, 60 

Children's room, 22 

Clock time, 14 

Code blue / Cardiac Alarm, 9, 11, 12, 14, 16, 

19, 25 

Code blue/Cardiac alarm button, 9 

Code Blue/Cardiac alarm switch wp, 19, 71, 

93 

Collective display, 13 

ComStation, 3, 15, 20, 22, 23, 24 

ComStation/BUS, 12, 16, 44, 75, 125 

ComStation/CT, 15, 22, 125 

ComStation/PC, 12, 16, 17, 44, 67, 125 

ComStation/TEL, 16, 22, 44, 68, 74, 125 

ComStationCT Flamenco, 66 76 

ComStationPC, 73, 74 

ComTerminal, 4, 8, 15, 18, 19, 20, 21, 22, 

24, 44, 47, 48, 51, 61, 62, 68, 72, 89 

Configuration, 39 

Connection socket, 9, 19 

Connection socket Combi, 51, 56, 71, 100 

Connection socket combi bedhead unit, 51, 

56, 71, 101 

Connection socket combi bedhead unit, TVL, 

71 

Connection socket Combi, TVL, 71, 100 

Connection socket Combi, TVL, bedhead 

unit, 101 

Connection socket ComStation, 65, 66, 72, 

98 

Connection socket ComStation/PC, 67, 72, 

98 

Connection socket with call switch, 53, 55, 

56, 71, 99 

Connection socket with call switch, bedhead 

unit, 53, 55, 71, 99 

Connection sockets, 98 

Connector, 72 

127

13. Index 

Connector, 3-pole, 122 



Console, 8, 9, 15, 20, 21, 48, 73 

ControlTerminal, 25, 53, 63, 64, 72, 91 

ControlTerminal ConfigSet, 117 

ControlTerminal installation kit, 117 

ControlTerminal with doorplate Flamenco, 

72, 91 

Corridor, 69 

Corridor display, 4, 14, 69 

Corridor display Alpha 16, 14, 51, 53, 55, 64, 

69, 95 

Coupling of several houses, 35 

D 

DECT, 30, 41, 44, 125 

Diagnostic call, 9, 19 

Diagnostic connection cable, 123 

DIN VDE 0834, 9, 47 

Direction lamp, 12, 69, 72, 95 

Disconnection call, 9 

Display, 15, 17 

Doctor, 7, 9 

Door call, 9, 21 

Door entry speaker, 9, 69, 106 

Doorplate Universal, 97 

Duty room, 9 

E 

EccoLine, 4, 29 

Emergency call, 7, 9, 11, 12, 14, 16, 19, 25 

Emergency call 1, 9 

Emergency call 2, 9 

Entertainment, 28 

Entertainment cable, 126 

Equipment and cable clamp, 121 

ESPA, 30 

F 

Facility Management System, 31 

Fail safe, 47 

Fault location, 48 

Fire detection system, 31 

Foreign system, 69 

Fresh call, 7, 12 

Function nursing, 33 

Function room, 35, 61 

Functions, 7 

G 

General announcement, 24 

green, 12, 13, 18 

Group, 42, 45, 46 

Group bus, 3, 42, 47, 126 

Group lamp, 12, 69, 72, 95 

128 

GSM, 30, 44 

H 

Hands-free speech, 22 

Headphone, 122 

HIS, 30, 41, 125 

HL7, 30, 125 

Hospital information system, 30 

Hospital LCD TV 26”, Professional, 104 



Hospital LCD TV sets, Professional, 103 

I 

Ia, 126 

Ia2, 126 

Ia3, 126 

Ia4, 126 

Ia5, 126 

Ie, 126 

In, 126 

Installation, 117 

Interface, 4, 17, 27, 42, 108 

central control, 30 

group bus, 29 

room, 28 

Ip, 126 

IP-NTP TimeServer DCF77, 118 

IP-NTP TimeServer GPS, 118 

IR TV control module universal audio, 102 

Is, 126 

K 

Kit for IR TV control module, 102 

Kit for IR TV control module audio, 102 

L 

Laser printer b/w, 85 

LCD Monitor 17 , 85 

LCD Monitor 19 , 85 

Light switch, 28 

Light switching, 28, 56 

Line transformer (100/25 V, 10 W), 119 

Location light, 11 

Loudspeaker with announcement interface, 

69, 106 

M 

Mains fail, 48 

ManagementCenter, 3, 15, 17, 20, 22, 23, 

24, 35 

ManagementCenter/PC, 17, 44 

ManagementCenter/PC Push buttons, 17, 44 

ManagementCenterPC, 77 

ManagementCenterPC Push buttons, 78 

Medical monitoring device, 9 

Mobile console, 15, 17, 20, 23, 24 

Flamenco - System description, 05/11 (Rev. 2.0), 00 8812 64

N 

NewLine, 4, 29 

Normal call, 9, 16, 20, 21 

Nurse station, 33, 65 

Nursing organisation, 33, 36 

Nursing staff, 7, 9 

NYM 2x2,5 mm2, 126 

O 

OpenConcept, 27 

Organisation, 46 

Organisational entity, 46 

Organisational mode, 33 

OSY, 125 

OSY-CC BMA Interface, 83 

OSY-CC DIA Interface, 82 

OSY-CC VoIP-SIP Interface, 82 

OSY-ControlCenter, 17, 30, 31, 41, 42, 43, 

44, 45, 46, 111, 125 

OSYlink, 125 

OSYlink-Announcement, 69, 110 

OSYlink-Door entry speaker, 69, 109 

OSYlink-Group lamp, 69, 110 

OSYlink-Universal, 29, 69, 110 

OSYnet, 3, 29, 42, 45, 125, 126 

OSYnet-Connecting plug, 117 

OSYnet-Gateway, 45, 118 

OSYnet-SafetyController, 42, 47, 48, 113 

OSYnet-Y-RepeaterOpto, 45, 72, 117 

P 

Partial system failure, 47 

Patient, 9, 19 

Patient handset, 4, 19, 22, 24, 28, 44, 51, 86 

Patient handset bed bracket Völker, 121 

Patient handset bracket, 121 

Patient room, 7, 35, 50, 52, 54 

Patient telephone, 44 

Patient unit, 9, 28, 86 

PBX, 44 

failure, 47 

PC, 16, 17, 80 

Pear push switch, 12, 13, 19, 20 

Pear push switch incl. 2 call switches, 87 

Pear push switch incl. call and light switch, 

87 

Physical entity, 46 

Planview, 16 

Plug-and-Play, 3 

Pneumatic all switch, 19 

Pneumatic call switch, 4, 51, 53, 55, 62, 63, 

64, 71, 92 

Power supply, 42 

Power supply unit, 4, 42, 48, 116 

Power supply unit UPS, 114 

Flamenco - System description, 05/11 (Rev. 2.0), 00 8812 64 

13. Index 

Power supply unit UPS 60, 115 

Presence, 12 

Presence message, 7 

Presence switch wp, 93 

Previous system, 29 

PrimusGlobal+, Modul Connect, 30, 31 

PrimusGlobal+ Call recording, 80 

PrimusGlobal+ Project data for up to 36 

rooms, layout, 84 

PrimusGlobal+ Project data for up to 36 

rooms, standard, 84 

PrimusGlobal+ System set-up and configura‐ 

tion, 67, 83 

PrimusGlobal+ Module Connect, 80 

PrimusGlobal+ Module Info Display, 31, 81 

PrimusGlobal+ project data up to 36 rooms, 

67 

PrimusGlobal+ System driver CUS, 81 

PrimusGlobal+ System driver FDS, 81 

PrimusGlobal+ System driver FMS, 81 

PrimusGlobal+ System driver HL7, 81 

Priority, 7, 9 

Privacy, 7, 22, 23 

Privacy button, 22 

Product overview, 73 

PS, 30, 41 

Pull cord call switch, 4, 19, 51, 53, 55, 62, 

63, 64, 71, 92 

Push buttons, 17 

R 

R TV control module universal, 102 

Radio, 28 

Radio paging system, 30 

Radio receiver, 28 

RAN, 3, 42, 125, 126 

RAN interface Code blue/Cardiac alarm, 28, 

108 

RAN interface normal call, 28, 108 

RAN interface telephone call, 108 

RAN interface TV, 109 

RAN interface with speech, 109 

Reading light, 56 

Reassurance light, 11, 48 

red, 12, 13, 18, 19 

Relay, 56 

Reminder light, 8, 11 

Remote access, 43 

Remote control PR 106, 103 

Resident, 9 

Room announcement, 24 

Room bus, 3, 42, 46, 126 

Room lamp, 4, 9, 11, 47, 51, 55, 61, 62, 66, 

68 

129

13. Index 

signalling, 12 

Room lamp Alarm, WC, 72 

Room lamp code blue/cardiac alarm, WC, 96 

Room lamp universal, 12 

Room lamp Universal, 2 sections, 67, 72 

Room lamp, 3 sections, 72, 96 

Room lamp, 3 sections, with doorplate, 72, 

97 

Room lamp, 4 sections, 72, 96 

Room lamp, 4 sections, with doorplate, 72, 

97 

Room light, 56 

Room type, 22, 49 

RoomTerminal, 25, 55, 90 

S 

Safety transformer (24 V/250 VA), 121 

Sample ward, 4 

Self-releasing adapter, 122 

Sensor mat for connection to connection 

socket, 107 

Several calls, 12, 13, 14, 15 

Shift, 36 

Signalling, 11 

Signalling device, 8 

Signalling devices, 95 

Smoke detector, 107 

Sound detector, 106 

Sound detector wall mounted, 72, 107 

Speech, 20 

Speech communication, 22, 44, 47 

Speech connection, 18, 20, 21 

Speech device, 22 

Speech paths, non-system, 44 

Staff, 7, 9 

where-about, 7 

Staff announcement, 24 

Staff presence, 7, 9, 11, 12, 13, 14, 16, 17, 

21, 22, 24, 25, 34 

activate, 7, 20 

deactivate, 7, 20, 21 

staff 1, 7 

staff 2, 7 

Staff presence button, 7, 8, 11 

Staff presence combination with call tone wp, 

71, 94 

Staff presence switch, 8 

Staff presence switch wp, 71 

Steel loudspeaker frame, 119 

Surface mounting frame, 123 

Switch programs, 92 

System computer, 85 

System control, 111 

130 

System driver FDS, 31 

System driver FMS, 31 

System driver HL7, 30 

System overview, 41 

System safety, 47 

System structure, 42 

System update, 43 

SystemOrganizer, 10, 12, 21, 34, 36, 39, 84 

T 

Team, 36 

Telephone, 17 

Telephone call, 9, 12, 21 

Telephone interface relay, 108 

Telephony, 30 

TV, 28 

TV connection, 57, 58, 59, 102 

TV control module for hospital TV, 103 

TV control module programming, 103 

TV programming module, 103 

TV wall mount, 105 

U 

Universal interface, 29 

USB connection cable, 119 

V 

VoIP, 30, 125 

W 

Ward, 45, 46 

Ward announcement, 24 

Ward bathroom, 62, 63, 64 

Ward console, 3, 15, 20, 23, 24, 33, 36, 68 

Ward coupling, 12, 34 

Ward operating mode, 33 

WC, 9 

WC call, 9, 12, 19, 20, 21, 51, 55 

WC emergency call, 9, 12, 19, 20, 51, 55 

white, 12 

Wireless telephone, 15, 17, 20, 22, 23, 24, 

36, 44 

without speech communication, 90 

WLAN, 125 

Y 

yellow, 12, 18 

Z 

Zone, 36 

Zone announcement, 24 

Zone nursing, 36, 37 

Flamenco - System description, 05/11 (Rev. 2.0), 00 8812 64

Find all you want to know about the Flamenco ® nurse call system: 

Tunstall GmbH Orkotten 66 48291 Telgte Germany 

Telephone +49 25 04 7 01-0 Fax +49 25 04 7 01-4 99 

Or visit us on the Web at: www.tunstall.de info@tunstall.de 

Flamenco System Description 00 8812 64 

Flamenco ® Data Sheet Catalogue 

Flamenco ® System Description 

Order No.: 00 8812 64 

Flamenco ® Technical Manual 

Order No.: 00 8812 60 

Flamenco ® Instructions for Use 

The documents are ready for downloading from the Tunstall homepage: 

All the reassurance you need 

www.tunstall.de 

QUALITY 

MANAGEMENT 

SYSTEM 

DQS certified to 

DIN EN ISO 9001 

Reg. no. 56386 

Reg. no. 56386

System Description - Tunstall GmbH

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