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TC CLIENT CERTIFICATES - TC TrustCenter

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<strong>TC</strong> <strong>CLIENT</strong> <strong>CERTIFICATES</strong><br />

Activate<br />

the Signature Card <strong>TC</strong> QSign<br />

© <strong>TC</strong> <strong>TrustCenter</strong> 2011<br />

Now part of Symantec


en. 06 | 2011<br />

<strong>TC</strong> <strong>CLIENT</strong> <strong>CERTIFICATES</strong><br />

Activate the Signature Card <strong>TC</strong> QSign<br />

1<br />

2<br />

3<br />

4<br />

5<br />

6<br />

Content<br />

Preparations to activate the Signature Card<br />

Installation of the Siemens Card-API<br />

Entering the Transport-PIN as well as the private Signature-PIN & PUK<br />

3.1 Card Reader without PIN pad<br />

3.2 Card Reader with PIN pad<br />

How to change the Signature PIN or the PUK<br />

How to change the PIN for the advanced certificates<br />

Additional details<br />

All rights reserved. No information or images, fully or partially, in any form or by any means, may be reproduced,<br />

copied, duplicated, published or used in electronic systems or translations without the prior written consent of<br />

<strong>TC</strong> <strong>TrustCenter</strong>. This represents a crime, excluding printing and duplicating for one’s own use.<br />

All information in this document is compiled with great care. Neither <strong>TC</strong> <strong>TrustCenter</strong> nor the author are liable for any<br />

damages or disservice, that are in connection with the use of this document.<br />

All brands, product names and trademarks used in this document, but not listed above, are trademarks or service<br />

marks of the respective owners.<br />

Copyright © 2011 <strong>TC</strong> <strong>TrustCenter</strong> GmbH, Sonninstrasse 24 - 28, 20097 Hamburg, Germany.<br />

Now part of Symantec<br />

2/13<br />

continued on page 3 »<br />

Symantec Limited<br />

Ballycoolin Business Park, Blanchardstown | Dublin 15 | Ireland | Phone: +353 1 803 5400 | Fax +353 820 4055 | www.trustcenter.de


en. 06 | 2011<br />

<strong>TC</strong> <strong>CLIENT</strong> <strong>CERTIFICATES</strong><br />

Activate the Signature Card <strong>TC</strong> QSign<br />

1. Preparations to activate the Signature Card<br />

During activation of your <strong>TC</strong> QSign signature card with qualified certificate different PINs have to be entered and changed<br />

for security reasons. This is only required once per signature card, however please follow the directions below carefully.<br />

Please install first a compatible card reader. Details about respective compatible card readers can be found on the<br />

<strong>TC</strong> <strong>TrustCenter</strong> FAQ web page “Which Cardreader are supported by <strong>TC</strong> QSign 2.1 als well as the Siemens Card-API 3.2?”.<br />

If you have already installed a compatible card reader please make sure that the latest card reader drivers are installed<br />

and used.<br />

To activate and also to use the signature card with some applications, a particular SIEMENS software (Card API) is required.<br />

Please download this software (.zip archive) from the <strong>TC</strong> <strong>TrustCenter</strong> web page at https://www.trustcenter.de/en/<br />

products/2004.htm and extract and save the software into an appropriate directory. You may delete the original<br />

downloaded zip archive afterwards.<br />

To avoid any possible erroneous function of the Siemens Card API due to third party software (CSPs) from other card<br />

vendors please make sure that no other CSPs (Cryptographic Service Providers) are installed.<br />

List of the 4 different PINs mentioned in these directions:<br />

SigG-PIN<br />

Pin Length Purpose<br />

P11-PIN<br />

Signatur-PIN<br />

PUK<br />

5<br />

8<br />

8<br />

8<br />

Now part of Symantec<br />

The SigG- or Transport-PIN secures the signature card and prevents t any<br />

unauthorized person using the signature card until it has been delivered<br />

to the lawful certificate holder. The Transport-PIN has to be entered by the<br />

card owner before the initial card use.<br />

The P11-PIN secures the two additional advanced certificates on the<br />

signature card (refer to chapter 5). The predefined P11-PIN can be changed<br />

by the user after card activation.<br />

The Signature PIN secures the qualified certificate and must be entered<br />

before each single signing event. The Signature PIN has to be defined<br />

during activation of the signature card.<br />

The PUK is used to reset the counter and to allow the Signature PIN to be<br />

entered again after more than three faulty entries. The PUK is defined by the<br />

user during activation of the signature card.<br />

3/13<br />

continued on page 4 »<br />

Symantec Limited<br />

Ballycoolin Business Park, Blanchardstown | Dublin 15 | Ireland | Phone: +353 1 803 5400 | Fax +353 820 4055 | www.trustcenter.de


en. 06 | 2011<br />

<strong>TC</strong> <strong>CLIENT</strong> <strong>CERTIFICATES</strong><br />

Activate the Signature Card <strong>TC</strong> QSign<br />

2. Installation of the Siemens Card-API<br />

Firstly the Siemens Card API has to be installed. Please open the directory where you have stored the extracted software<br />

by using Windows explorer and execute the file “Setup.exe” in the directory “CardAPI3.2Build41\Setup“. The installation<br />

procedure starts with the following screen:<br />

Click on “Next”.<br />

Now part of Symantec<br />

Please accept the terms of the license agreement. With the purchase of the <strong>TC</strong> QSign signature card one license<br />

is included for free.<br />

4/13<br />

continued on page 5 »<br />

Symantec Limited<br />

Ballycoolin Business Park, Blanchardstown | Dublin 15 | Ireland | Phone: +353 1 803 5400 | Fax +353 820 4055 | www.trustcenter.de


en. 06 | 2011<br />

<strong>TC</strong> <strong>CLIENT</strong> <strong>CERTIFICATES</strong><br />

Activate the Signature Card <strong>TC</strong> QSign<br />

If required you may change the destination location for the files to be installed. Please ask you IT administrator for assistance.<br />

Click on “Next”.<br />

You may start now the installation by clicking on “Install”.<br />

Once the installation is completed you may exit the installation routine by clicking on Finish.<br />

Now part of Symantec<br />

5/13<br />

continued on page 6 »<br />

Symantec Limited<br />

Ballycoolin Business Park, Blanchardstown | Dublin 15 | Ireland | Phone: +353 1 803 5400 | Fax +353 820 4055 | www.trustcenter.de


en. 06 | 2011<br />

<strong>TC</strong> <strong>CLIENT</strong> <strong>CERTIFICATES</strong><br />

Activate the Signature Card <strong>TC</strong> QSign<br />

3. Entering the Transport-PIN as well as the private Signature-PIN & PUK<br />

Important notice:<br />

Now part of Symantec<br />

Your new <strong>TC</strong> QSign signature card with qualified certificate will be secured by a Transport-PIN while being delivered to you.<br />

This ensures that no unauthorized person can use the signature card until it has been delivered to the lawful certificate holder.<br />

Only when <strong>TC</strong> <strong>TrustCenter</strong> has received the confirmation that the certificate owner has received the signature card, will the<br />

PIN-letter (including the Transport-PIN as well as the P11 PIN) be sent to the certificate owner.<br />

Before proceeding, please make sure – if not already done – that a compatible card reader with the latest drivers is installed<br />

(please refer to <strong>TC</strong> <strong>TrustCenter</strong>s FAQs “Which Cardreader are supported by <strong>TC</strong> QSign 2.1 als well as the Siemens Card-API 3.2?”).<br />

The following activation procedure has to be finalized completely within 60 seconds and may not be cancelled in between.<br />

Otherwise the signature card will be blocked irrevocably. The irrevocable blocking can also be caused by entering the wrong<br />

Transport-PIN three times.<br />

To start the activation procedure, please open the directory where you have stored the extracted software by using Windows<br />

explorer and execute the file “SigG_Pin.exe” in the directory “CardAPI3.2Build41\Extra“.<br />

6/13<br />

continued on page 7 »<br />

Symantec Limited<br />

Ballycoolin Business Park, Blanchardstown | Dublin 15 | Ireland | Phone: +353 1 803 5400 | Fax +353 820 4055 | www.trustcenter.de


en. 06 | 2011<br />

<strong>TC</strong> <strong>CLIENT</strong> <strong>CERTIFICATES</strong><br />

Activate the Signature Card <strong>TC</strong> QSign<br />

If not already inserted into the card reader, you will be asked to insert the <strong>TC</strong> QSign signature card. After having done so please<br />

confirm by clicking on “OK”.<br />

The next message window indicates that the activation process will be started. Please click on “OK”.<br />

Now part of Symantec<br />

Depending on whether a card reader with or without PIN pad (Key pad) is used, different steps have to be followed and respective<br />

message windows will display as described below.<br />

Please note: if your are using a cardreader with PIN pad and display you have to follow the directions displayed on your<br />

monitor and the card reader display! On your monitor it will be indicated which PIN of PUK is referred to in the actual dialog.<br />

The dialog resp. windows may vary from the ones shown next.<br />

7/13<br />

continued on page 8 »<br />

Symantec Limited<br />

Ballycoolin Business Park, Blanchardstown | Dublin 15 | Ireland | Phone: +353 1 803 5400 | Fax +353 820 4055 | www.trustcenter.de


<strong>TC</strong> <strong>CLIENT</strong> <strong>CERTIFICATES</strong><br />

Activate the Signature Card <strong>TC</strong> QSign<br />

3. 1 Card Reader without PIN pad<br />

A message window appears with 5 data input boxes.<br />

You are asked to enter the 5-digit Transport PIN as provided in the PIN letter and marked as “SigG” via your<br />

computer keyboard. Please enter next your personal 8-digit Signature PIN as well as your personal 8-digit PUK.<br />

You will have to enter both PINs twice for confirmation.<br />

Please navigate by Tab key or mouse from box to box and do not use the Enter key in between.<br />

Click on “OK” after all PINs have been entered.<br />

3. 2 Card Reader with PIN pad<br />

A message window appears with only 1 data input box.<br />

You are asked first to enter the 5-digit Transport PIN as provided in the PIN letter and marked as “SigG” via the<br />

keypad of the reader.<br />

Please confirm by pressing the button “OK” on the card reader keypad.<br />

Now part of Symantec<br />

continued on page 9 »<br />

en. 06 | 2011<br />

Symantec Limited<br />

Ballycoolin Business Park, Blanchardstown | Dublin 15 | Ireland | Phone: +353 1 803 5400 | Fax +353 820 4055 | www.trustcenter.de<br />

8/13


en. 06 | 2011<br />

<strong>TC</strong> <strong>CLIENT</strong> <strong>CERTIFICATES</strong><br />

Activate the Signature Card <strong>TC</strong> QSign<br />

Next you have to choose and enter your personal 8-digit Signature PIN.<br />

Now part of Symantec<br />

Please note that the Signature PIN must contain exactly 8 digits. If the activation procedure is cancelled the<br />

signature card will be blocked irrevocably.<br />

Next you will be asked to choose and enter a PUK. The PUK is used to reset the counter and to allow entering<br />

the Signature PIN again after more than three faulty entries.<br />

9/13<br />

continued on page 10 »<br />

Symantec Limited<br />

Ballycoolin Business Park, Blanchardstown | Dublin 15 | Ireland | Phone: +353 1 803 5400 | Fax +353 820 4055 | www.trustcenter.de


en. 06 | 2011<br />

<strong>TC</strong> <strong>CLIENT</strong> <strong>CERTIFICATES</strong><br />

Activate the Signature Card <strong>TC</strong> QSign<br />

The PUK must contain exactly 8 digits as well.<br />

Please click on “OK”.<br />

Your <strong>TC</strong> QSign signature card is now ready to use and by using the appropriate applications qualified signatures<br />

can be generated.<br />

4. How to change the Signature PIN or the PUK<br />

Please use the application „SigG_Pin.exe“to change the Signature PIN on a regular basis or – if required – to change your PUK. In<br />

particular if you have a suspicion that someone could have acquired your Signature PIN, you should change the PIN as a precaution.<br />

Please remember that the qualified signatures can be – exactly the same as your handwritten signature – legally effective.<br />

You have been pointed to the obligation for executive care regarding the qualified certificate while requesting a <strong>TC</strong> QSign<br />

signature card (please refer to the document “Info for Certificate Holders”).<br />

Please insert your signature card into the card reader and execute the program “SigG_Pin.exe”.<br />

Now part of Symantec<br />

If not already inserted in the card reader, you will be asked to insert the <strong>TC</strong> QSign signature card into the card reader. After having<br />

done so please confirm by clicking on “OK”.<br />

10/13<br />

continued on page 11 »<br />

Symantec Limited<br />

Ballycoolin Business Park, Blanchardstown | Dublin 15 | Ireland | Phone: +353 1 803 5400 | Fax +353 820 4055 | www.trustcenter.de


en. 06 | 2011<br />

<strong>TC</strong> <strong>CLIENT</strong> <strong>CERTIFICATES</strong><br />

Activate the Signature Card <strong>TC</strong> QSign<br />

Please select the desired action.<br />

The respective window opens (below change of Signature PIN).<br />

Please enter your current Signature PIN into the top entry field by using your computer keyboard or your card reader PIN pad.<br />

Move by using the Tab key or mouse to the next entry field and enter your new 8-digit Signature PIN. After having confirmed<br />

the new Signature PIN by re-entering into the third entry field, please click on “OK”.<br />

A message window appears and confirms the PIN change.<br />

Please click on “OK”.<br />

Now part of Symantec<br />

11/13<br />

continued on page 12 »<br />

Symantec Limited<br />

Ballycoolin Business Park, Blanchardstown | Dublin 15 | Ireland | Phone: +353 1 803 5400 | Fax +353 820 4055 | www.trustcenter.de


en. 06 | 2011<br />

<strong>TC</strong> <strong>CLIENT</strong> <strong>CERTIFICATES</strong><br />

Activate the Signature Card <strong>TC</strong> QSign<br />

5. How to change the PIN for the advanced certificates<br />

Now part of Symantec<br />

<strong>TC</strong> <strong>TrustCenter</strong> is a global operating Certificate Authority and the <strong>TC</strong> root certificates are pre-installed as trusted roots in<br />

all mayor browsers such as Microsoft’s IE and Mozilla’s FireFox. This allows secure and authenticated email communication<br />

with certificates issued by <strong>TC</strong> <strong>TrustCenter</strong>.<br />

The <strong>TC</strong> QSign signature card contains two additional advanced certificates (Class 3):<br />

> one certificate for encryption (e.g. mail encryption).<br />

> one certificate for authentication (e.g. client authentication for log-on to web servers,<br />

log-on to MS domain server) Note: for smartcard logon usage you have to provide<br />

a user name (UPN) when requesting the signature card.<br />

These two certificates are secured by another 8-digit PIN (P11-PIN). This PIN has been provided together with the Transport<br />

PIN in the PIN letter. After having activated the signature card you should also change the P11-PIN.<br />

Please execute the PIN-change dialog via the Desktop with “Start” -> “Siemens” -> “CardOS API” -> “Change PIN”.<br />

12/13<br />

continued on page 13 »<br />

Symantec Limited<br />

Ballycoolin Business Park, Blanchardstown | Dublin 15 | Ireland | Phone: +353 1 803 5400 | Fax +353 820 4055 | www.trustcenter.de


en. 06 | 2011<br />

<strong>TC</strong> <strong>CLIENT</strong> <strong>CERTIFICATES</strong><br />

Activate the Signature Card <strong>TC</strong> QSign<br />

A window with three entry fields will be opened.<br />

Please enter your 8-digit P11-PIN (provided in the PIN letter) into the top entry field by using your computer keyboard<br />

(please do not use the card reader PIN pad). Move by using the Tab key or mouse to the next entry field and enter your new<br />

4 to 8-digit Signature PIN. After having confirmed the new Signature PIN by re-entering into the third entry field, please<br />

click on “OK”.<br />

A message window appears and confirms the PIN change.<br />

Please click on “OK”.<br />

6. Additional details<br />

Log-on to Card-API Viewer<br />

To view the certificates and other information stored on your <strong>TC</strong> QSign signature card you can use the Siemens “Viewer”<br />

application provided with the Card API. Some of the stored details can be viewed only after having logged-on. If a PIN<br />

is requested, please use your personal P11-PIN.<br />

Access to Signature PIN via CSP<br />

Now part of Symantec<br />

In certain signing applications which use the Microsoft Cryptographic Service Provider (CSP) (e.g. Adobe Acrobat/Reader)<br />

it is required to enable access to the CSP by providing the P11-PIN. Please note any of the messages which appear during<br />

the PIN entering dialog. If it says “Enter the PIN for <strong>TC</strong> QSign” it refers to the P11 PIN. Then afterwards the Signature PIN<br />

will be asked for.<br />

Symantec Limited<br />

Ballycoolin Business Park, Blanchardstown | Dublin 15 | Ireland | Phone: +353 1 803 5400 | Fax +353 820 4055 | www.trustcenter.de<br />

13/13

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