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Protecting Your Business From Bribes and Kickbacks - Securitas

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May 2011<br />

<strong>Protecting</strong> <strong>Your</strong> <strong>Business</strong> <strong>From</strong> <strong>Bribes</strong> <strong>and</strong><br />

<strong>Kickbacks</strong><br />

Mary Frances Martin,VP


Why this seminar?<br />

More <strong>and</strong> more companies are making headlines but not in a good way…<br />

The reason is due to bribes <strong>and</strong> kickbacks that are discovered. At such a<br />

time when there is more globalization <strong>and</strong> growth the trend does not<br />

look like it is going to change<br />

<strong>Bribes</strong> <strong>and</strong> kickbacks can come from businesses trying to influence the<br />

public sector (governments <strong>and</strong> their agencies) or they can be business<br />

to business<br />

Some amounts are very small ($50 USD per transaction) that can add up to<br />

a lot if you are in fleet management or they can be very large payments<br />

(hundreds of millions)


Growing Trend<br />

Source: PricewaterhouseCoopers' Global Economic Crime Survey 2009


Headline Makers<br />

Penalties:<br />

Siemens AG $1.6b<br />

Halliburton & KBR $579m<br />

Baker Hughes $44m<br />

Novo Nordisk $18m<br />

Nature’s Sunshine $600k<br />

$25k/Officer<br />

Lucent $2.5m<br />

York International $22m<br />

Titan $30m<br />

Schering-Plough $500k


FCPA Violators<br />

CEOs, CFOs & Board Members Are Going to Jail<br />

Jack Stanley – KBR $180m in bribes to Nigeria<br />

• Sentenced 7 years & pay $10m<br />

Murphy & Williams - American Rice, Inc. Haiti taxes<br />

• Murphy 63 months & Kay 37 months<br />

Greens – Film Festival $1.8m bribes for $13.5m contracts<br />

• Possible Sentences – 5-20 yrs?<br />

W Jefferson – Nigerian Telcom business<br />

• Acquitted of FCPA – Cash in the freezer – 150 yrs?<br />

Bourke – Azerbaijan $8m investment lost<br />

• Guilty - No evidence that he actually paid the bribes – 10 yrs?<br />

Sapsizian – Alcatel $2.5m bribes to Costa Rica<br />

• Sentenced 30 months <strong>and</strong> forfeit assets<br />

Jury Foreman: “He should have known this was going on, it’s his job”


Problem with <strong>Bribes</strong> <strong>and</strong> <strong>Kickbacks</strong><br />

Part of the problem with <strong>Bribes</strong> <strong>and</strong> <strong>Kickbacks</strong> is that no one really wants to talk<br />

about it.<br />

Most corporate managers shrink when someone even jokes about it because it is not<br />

funny!<br />

It is very pervasive throughout the world but it is also not very well understood<br />

The United States law commonly known as FCPA (Foreign Corrupt Practices Act)<br />

seeks to address this issue in terms <strong>and</strong> ways that are real<br />

A lot of people may have heard “FCPA” but few know its background <strong>and</strong> effect in<br />

real terms


FCPA Background<br />

• In 1977, the US 95 th Congress enacts the Foreign Corrupt<br />

Practices Act (FCPA)<br />

• Result of SEC investigations in the mid-1970's, over 400<br />

US companies admitted making questionable or illegal<br />

payments in excess of $300 million to foreign<br />

government officials, politicians, <strong>and</strong> political parties<br />

• In 1988, the Congress directed the Executive Branch to<br />

commence negotiations in the Organization of Economic<br />

Cooperation <strong>and</strong> Development (OECD) to obtain the<br />

agreement of the United States' major trading partners to<br />

enact legislation similar to the FCPA<br />

• In 1997, the US <strong>and</strong> thirty-three other countries signed<br />

the OECD Convention on Combatting Bribery of Foreign<br />

Public Officials in International <strong>Business</strong> Transactions


FCPA Elements<br />

Statute – Title 15 U.S.C. Section 78dd-1<br />

Anti Bribery<br />

• Any issuer, domestic concern or anyone acting within<br />

the jurisdiction of the US with “corrupt intent” to directly<br />

or indirectly, offer, pay or promise to pay or authorize<br />

payment of “anything of value” to a “foreign official” for<br />

the purpose of obtaining or retaining business or<br />

securing any improper business advantage.<br />

Accounting Provisions<br />

• All transactions must be accurately <strong>and</strong> “fairly”<br />

described in the company’s books <strong>and</strong> records<br />

• Must have adequate controls<br />

Who Does it Affect? All US companies <strong>and</strong> foreign public<br />

companies reporting to the SEC that are doing business<br />

internationally!


FCPA Elements<br />

1-Who<br />

Any individual, firm, officer, director, employee or agent of a firm, <strong>and</strong><br />

any stockholder acting on behalf of a firm<br />

2-Corrupt Intent<br />

If the payment is made to influence any act or decision of a foreign<br />

official in his official capacity<br />

3-Payment<br />

Prohibits paying/making an offer or promise of anything of value<br />

4-Recipient<br />

Foreign official, foreign political party or official of such party,<br />

c<strong>and</strong>idate for political office or agent with knowledge of payment<br />

5-<strong>Business</strong> Purpose Test<br />

Prohibits payments made in order to assist the payor in<br />

obtaining/retaining business with or directing business to, any person.


FCPA<br />

Unlawful: To offer or give anything of value to a foreign<br />

official<br />

To influence an official act,<br />

• induce to do or omit to do any act in violation of lawful<br />

duty,<br />

• to secure an improper advantage, or<br />

• to use influence with the government to affect or influence<br />

any act or decision of the government<br />

• to obtain, retain or direct business to any person


FCPA Elements<br />

Accounting Provisions:<br />

• Required to “make or keep books, records, <strong>and</strong> accounts<br />

which, in reasonable detail, accurately <strong>and</strong> fairly reflect<br />

the transactions <strong>and</strong> dispositions of the assets of the<br />

issuer.”<br />

• Required to “devise <strong>and</strong> maintain a system of internal<br />

accounting controls sufficient to provide reasonable<br />

assurances that management knows what is going on in<br />

the company.”


FCPA Enforcement Agencies<br />

Regulatory Bodies:<br />

Department of Justice (DOJ) & Securities Exchange<br />

Commission (SEC)<br />

• Dedicated to prosecuting companies <strong>and</strong> their officers - “Expansive<br />

Enforcement”<br />

• Reputation at stake <strong>and</strong> must bring them to trial<br />

• Current Administration will encourage more investigations<br />

• Governments working together (MLATs)<br />

• Task Forces/Special Units<br />

Actions:<br />

• 2002 - 7 cases initiated<br />

• 2007 - 38 cases initiated<br />

• 2010 – 120 open investigations


FCPA Triggers<br />

What triggers an investigation?<br />

• Whistle-Blower<br />

• Risk Based Investigations<br />

• "Wildcatting" for Fraud<br />

• Industry Wide Investigations<br />

• Insider Trading<br />

• Affiliation with Executives, Shareholders, or Corporations<br />

under Investigation<br />

• Complaints/Tips<br />

• Referrals from civil agencies<br />

• Civil suits<br />

• Press (e.g., WSJ)<br />

• Self reporting


Legal or Illegal?<br />

It is difficult to have one st<strong>and</strong>ard that works in every part of the world <strong>and</strong> under<br />

every circumstance<br />

The question of legality usually revolves around influence <strong>and</strong> knowledge<br />

While we are not attorneys, the common thread of legal transactions seems to be:<br />

Influence is fair <strong>and</strong> balanced – that is, no one is unduly influenced by any<br />

involved parties<br />

Knowledge of the transaction is known to all vested parties<br />

Transactions such as commissions, fees, refunds that are:<br />

• statutorily legal<br />

• no undue influence of anyone to do (or not do) an act<br />

• visible to all parties are usually legal


<strong>Bribes</strong> <strong>and</strong> <strong>Kickbacks</strong><br />

<strong>Bribes</strong> are defined by Black’s Law Dictionary as:<br />

The offering, giving, receiving, or soliciting of any item of value to<br />

influence any actions of an official or other person in charge of a public<br />

or legal duty<br />

One definition of <strong>Kickbacks</strong> is:<br />

An illegal, secret payment made in return for a transaction or contract<br />

being consumated (finalized)<br />

NOTE: Throughout the next slides we will show some case work that the<br />

Pinkertons have done in Asia on <strong>Business</strong> to <strong>Business</strong> <strong>Bribes</strong> <strong>and</strong><br />

<strong>Kickbacks</strong>


Case History #1 - Bribery<br />

Problem:<br />

ABC Company in China found their sales of products (computer chips) had dropped tremendously. The<br />

Marketing Manager conducted a discreet enquiry with their customers <strong>and</strong> found that a Firm X was selling the<br />

products much cheaper than them<br />

They managed to buy the chips from their customer <strong>and</strong> traced back their chips were from their Penang<br />

(Malaysia) Plant. ABCCompany carried some investigation <strong>and</strong> found there was a high ratio of ‘failed’ chips by<br />

their QC engineer (target)<br />

The ‘failed’ chips were supposed to be sent to an outsourced company, waste recycling company to be melted<br />

down or destroyed<br />

Pinkerton Action:<br />

A variety of investigative methods was used in gathering evidence. Computer forensic was also done on target’s<br />

laptop. Surveillance conducted on the QC engineer to see who he was meeting <strong>and</strong> where he frequented<br />

Results:<br />

Investigation conducted found target had deposits of large amounts of monies. Operatives saw him meeting with<br />

the boss of the waste recycle company<br />

An interview was conducted with the target, who finally admitted he took money to make false QC failure on the<br />

chips


Areas of Concern<br />

While there is no aspect of a company that is immune from <strong>Bribes</strong> <strong>and</strong><br />

<strong>Kickbacks</strong> there are areas that tend to suffer most from these forms of<br />

malfeasance:<br />

• Procurement or Sourcing Departments<br />

• Sales or Marketing Departments<br />

• Fleet Management (cars, equipment, supplies)<br />

• Inventory Management (company assets)<br />

• Production facilities<br />

• Accounting or Finance Departments


Case History #2 - Kickback<br />

Problem:<br />

• Pharmaceutical client experienced a suspicious increase of the sales of one of its products which it believed<br />

to be the result of a bonus manipulation scheme by some of its sales teams<br />

• The individuals suspected of running the scheme were 3 Area Managers with initials Mr. A, Mr. B <strong>and</strong> Mrs. C<br />

• Evidence which may prove the scheme were believed to be located within the office computer files <strong>and</strong><br />

correspondence emails of/used by the suspects<br />

• Pinkerton was enlisted to prove the above allegation <strong>and</strong> determine the method carried out by the suspects<br />

Pinkerton Action:<br />

• Pinkerton used Computer Forensics on laptops of area managers <strong>and</strong> their sales support team provided by<br />

the client<br />

• Field inquiries were conducted of the pharmacy distributors to find any relationship between area managers<br />

<strong>and</strong> their sales support team<br />

• Financial inquiries <strong>and</strong> general investigation was also carried out on the leads found from the Computer<br />

Forensics work<br />

Results:<br />

• Forensics revealed no sign of alleged misconduct by the sales teams<br />

• General investigations revealed that some of the contact persons of the pharmacy distributors exercise<br />

unusual caution in communication<br />

• Further investigation confirmed a flow of suspicious funds from members of the sales teams to staffs of<br />

pharmacy stores <strong>and</strong> distributors


Sample of Methods of Payment<br />

Facilitating or “Grease” Payments<br />

Use of Agents <strong>and</strong>/or Representatives<br />

Shipping Agents<br />

Promotional Activities<br />

Gifts <strong>and</strong> Entertainment Events (Junkets)<br />

Travel Expenses<br />

Sales <strong>and</strong> Marketing Expenses<br />

Taxes<br />

Employment of Directed Parties


Case History #3 – Theft <strong>and</strong> Bribery<br />

Problem:<br />

• ABC Company, a logistic company found out that there were big shortages of their high values good, during<br />

their inventory stock audit. An internal investigation was carried out but found nothing<br />

Pinkerton Action:<br />

• A variety of investigative methods were empoyed that gathered useful evidence including: surveillance, financial<br />

checking, undercover operations <strong>and</strong> interviews<br />

Results:<br />

• During undercover operations, Pinkerton operative found out that the ABC Company’s supervisor (Mr X) was<br />

very close with the security officers on duty, always buying food <strong>and</strong> drinks for them.<br />

• Mr x <strong>and</strong> the security team would go for drinking session after work. The Mr. X would pay for everything. During<br />

one drinking session, Mr. X passed an envelope to the security team’s head<br />

• During the collection, operative observed that the security officer did not conduct the check on the collection<br />

<strong>and</strong> signed off<br />

• Surveillance on the collection process revealed that the trunk went to another warehouse instead of the<br />

designated client’s plant <strong>and</strong> goods were offloaded. Mr X was found at the said warehouse<br />

• An interview was conducted with the security supervisor <strong>and</strong> officers, who finally admitted they had accepted<br />

bribe from the Mr X (ABC Company supervisor) not to check on the collection <strong>and</strong> sign off<br />

• With the evidence gathered, Mr. X admitted that he <strong>and</strong> his team had committed systematic thefts


Safety Check<br />

When Building Relationships with:<br />

• Vendors<br />

• Clients<br />

• Channel Partners<br />

• Joint Ventures<br />

• Mergers & Acquisitions<br />

• Intermediaries<br />

• Consultants<br />

• Employees


Safety Check<br />

Do you know who you are conducting business with?<br />

• Thoroughly Vetted?<br />

• Reputation in the market?<br />

• Ethical St<strong>and</strong>ards?<br />

• Legal Background <strong>and</strong> History?<br />

• Financial History?<br />

• Credit St<strong>and</strong>ing?<br />

• Trustworthy?<br />

• Associates or affiliates of the entity?


Case History #4 – Alleged Kickback<br />

Problem:<br />

• A vendor of a major parts firm (Client) contacted the firm’s HQ <strong>and</strong> reported that the firm’s procurement staff<br />

member asked the vendor for a 2% kickback for all purchases made by his firm<br />

• The Asia Legal Counsel delegated by Client asked Pinkerton to verify <strong>and</strong> investigate the alleged kickback<br />

scheme as reported by the vendor<br />

Pinkerton Action:<br />

Pinkerton conducted discreet inquires in two phases:<br />

Phase I – Verification of the kickback allegations<br />

• To interview the principals of the vendor that initiated the complaint in order to gain a complete underst<strong>and</strong>ing of<br />

the alleged kickback solicited by Client’s employee, as well as to determine if any additional Client’s employees<br />

/vendors were implicated<br />

Phase II – Interview with Client’s vendors<br />

• To conduct investigation type interviews with other vendors to determine the extent of the alleged kickback, as<br />

well as to gain information <strong>and</strong>/or evidence regarding the kickback scheme<br />

Results:<br />

• Based on the information provided by the principals of the vendor, the allegation regarding Client’s suspect’s<br />

request for a 2% kickback was confirmed.<br />

• A total of 24 vendors were interviewed: 17 in Taiwan <strong>and</strong> 7 in China. The Client’s suspect was responsible for 10<br />

of the interviewed vendors; however, no irregularities or abnormal activities were noted in the suspect’s<br />

business interactions with the vendors.


Case History #4 - Continued<br />

• A vendor from Taiwan revealed that about three (3) years ago, Client dispatched their quality assurance (QA)<br />

teams to ten (10) selected factories in China. The QA personnel would occasionally claim to find problems<br />

with the products produced by the vendor thus the vendor would have to give gifts. Although the QA teams<br />

rotated to different factories after a period of one (1) year, the new team would follow the practices of the<br />

former team<br />

• Another vendor from Taiwan revealed that in the past Client’s QA teams had the power to permit or cease<br />

production in the factory. As a result, some QA staff requested “female escorts” after dinner before signing<br />

the QA product approval form<br />

• Another vendor from China revealed that a female QA employee from Client’s China branch office requested a<br />

3% kickback from another one of Client’s China vendors; however, the said vendor ignored the request<br />

• Based on the given testimonies from other vendors h<strong>and</strong>led by Client’s other staff members, abnormal<br />

activities <strong>and</strong> irregularities still occur between Client’s staff with its vendors<br />

• Pinkerton’s involvement ended after the interviews


Reality Check<br />

Pinkertons realize that corruption is very hard to<br />

detect much less stop however there are some<br />

things that companies (entities) can do to<br />

severely limit their occurrence within your<br />

organization<br />

One form is Preventive <strong>and</strong> the other is Interdictive<br />

The best is to Prevent (of course) but there are also<br />

ways to stop it upon detection


Preventive – Six Ways to Protect<br />

1. Make a bold policy statement that you will NOT TOLERATE<br />

corruption of any kind (bribery, fraud, kickbacks, etc)<br />

2. Create team from business units, functional groups to work<br />

together to address all allegations of corruption under<br />

Compliance Department – see next slide<br />

3. Install a hotline or reporting service that will be a conduit for<br />

anonymous information<br />

4. Training program – teach people what to look for<br />

5. Financial <strong>and</strong> Administrative Audits (DOJ recommends external<br />

every five years)<br />

6. Periodic review/audit of all contracts <strong>and</strong> partners (vendors,<br />

channel <strong>and</strong> JV partners, clients)


Preventive - Implementation<br />

Compliance Department<br />

• Above CEO reporting<br />

Directly to Board<br />

• Dictate Policy of Anti-<br />

Corruption to Company<br />

• Controls/Approves All<br />

Transactions<br />

• Training for Employees<br />

• Not Just a Paper Program<br />

• Know <strong>Your</strong> <strong>Business</strong><br />

Partners<br />

Compliance<br />

Board<br />

CEO Legal CFO


Preventive – Due Diligence<br />

Things you can find out about entities through Pinkerton:<br />

• Name(s) – DBA’s (doing business as)<br />

• Contact information (phones,websites, addresses)<br />

• Type of business registration (industry, company)<br />

• Type of business (partnership, JV, sole owner, corp.)<br />

• Ownership interests<br />

• Upper management composition<br />

• Locations<br />

• Divisions/Departments/Subsidiaries<br />

• Financial data: Revenue, costs, profit/loss, etc<br />

• Credit st<strong>and</strong>ing<br />

• Company affiiations<br />

• Media searches<br />

• Database searches<br />

• Civil Litigations<br />

• Public company information – access to annual reports<br />

• Reference checking<br />

• Relationship checking – surveillance<br />

• Reputation in the market


Preventive - Background Investigation<br />

Things you can find out about individuals through Pinkerton:<br />

• Criminal<br />

• Civil Litigation<br />

• Credit st<strong>and</strong>ing<br />

• Media Searches<br />

• Database searches<br />

• Employment History<br />

• Education History<br />

• Professional Credentials<br />

• Reference Checking<br />

• Relationship Checking (surveillance)<br />

• Reputation in the market or industry<br />

• Affiliations or associations with individuals <strong>and</strong>/or firms<br />

• Ownership positions in firms


Interdictive – Stopping Corruption<br />

Follow up on allegations (especially ones that seem very credible or have<br />

multiple citings from various sources)<br />

Best to coordinate efforts of investigation with third party source<br />

(impartial) that are professionals in investigating such matters<br />

Various ways of information gathering through Pinkerton:<br />

Surveillance Market Surveys<br />

Interviews Forensic Accounting<br />

Investigative Cover Database research<br />

Undercover work Media Searches<br />

Computer Forensics Relationship Mapping <strong>and</strong> Analysis<br />

Electronic Discovery “Sting” operations


Downside of Corruption<br />

FCPA-Penalties<br />

• <strong>Business</strong>es – Maximum fine of $2,000,000 per violation or twice the<br />

gross loss or gain<br />

• Individuals – Maximum fine of $250,000 or twice the gross loss or<br />

gross gain <strong>and</strong>/or imprisonment of not more than five years<br />

Other “realities”:<br />

• Loss of reputation<br />

• Prohibited from future participation in government or business bid<br />

tenders<br />

• Punitive legal fines – massive payments of damages in criminal or<br />

civil suits that could amount to hundreds of millions (USD)<br />

• Cost of compliance


Level Set<br />

You cannot get rid of Bribery, <strong>Kickbacks</strong>, <strong>and</strong> other forms of corruption<br />

however…..<br />

• You can severely reduce the likelihood by starting a program TODAY in<br />

which you take control of the situation<br />

• You can work with legal counsel <strong>and</strong> outside firms (such as Pinkerton)<br />

to implement a program of prevention <strong>and</strong>/or interdiction<br />

• You can begin to raise the threshold of pain for would-be bribery or<br />

kickback givers <strong>and</strong> takers that it is NOT WORTH IT!!<br />

• You can make your company’s culture one of integrity <strong>and</strong><br />

wholesomeness by taking ACTIVE MEASURES to stop corruption<br />

before it happens


Remember<br />

The act of sticking your head in the s<strong>and</strong> (Ostrich Syndrome) of statements<br />

like “It cannot happen to my company or department” is what we<br />

Pinkertons hear all the time… when we are called in to stop corruption.<br />

Our experience is always that it is so much more painful <strong>and</strong> expensive to<br />

stop detected corruption than to prevent it!


END<br />

QUESTIONS?


We Never Sleep<br />

www.ci-pinkerton.com<br />

Name Surname | Title of presentation | Date 36

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