Report 2012 - Wishaw and District Housing Association
Report 2012 - Wishaw and District Housing Association
Report 2012 - Wishaw and District Housing Association
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16<br />
Managing Tenancies continued...<br />
Rental Income<br />
Last year the <strong>Association</strong> had an annual rental income of £3,160,921,<br />
the breakdown of sources being:<br />
Rent paid via housing benefit £1,628,516 51.52%<br />
Rent paid directly by tenants £1,402,297 44.36%<br />
Sharing owners’ occupancy charges £129,266 4.09%<br />
Garage rents £842 0.03%<br />
Rent Collection<br />
Last year we collected 97.6% of all rent due <strong>and</strong> our arrears<br />
performance continues to be comparable with that of other social<br />
sector l<strong>and</strong>lords:<br />
Average rent arrears of the sector* 3.2%<br />
Average rent arrears of our ‘Peer Group’ of similar size <strong>and</strong><br />
type l<strong>and</strong>lords* 3.6%<br />
WDHA rent arrears target 3%<br />
WDHA actual rent arrears 2.4%<br />
*Based on Registered Social L<strong>and</strong>lord Statistics 2010/11<br />
Unfortunately we had to take legal action against 46 tenants, <strong>and</strong> take<br />
nine cases to court seeking repossession. Despite being given every<br />
assistance one household failed to maintain repayment arrangements<br />
<strong>and</strong> very sadly we carried out one eviction.<br />
Estate Management<br />
Happily, the vast majority of our residents continue to take a pride in<br />
their homes, gardens <strong>and</strong> living environment <strong>and</strong> help to make our<br />
estates pleasant <strong>and</strong> attractive places to live, <strong>and</strong> we wish to help this<br />
majority by encouraging the minority who do not appear to share this<br />
aim. Last year one tenant was issued with a legal notice because of<br />
the unacceptable condition of their property. We are delighted that<br />
they worked with us to make the improvements required to bring their<br />
property back to an acceptable st<strong>and</strong>ard.