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in this study have a new model in their stable. From Toyota‟s 2007 Vios, Pro<strong>to</strong>n‟s 2007<br />
Persona and 2008 Saga and the recently launched 2009 Exora, Perodua‟s 2007 Viva,<br />
Nissan‟s 2007 Grand Livina and the 2009 Honda City, all these models were either developed<br />
during or just shortly before the crisis struck. If these models were not developed and<br />
therefore were not available for launch, the sales of the said OEMs would probably not be as<br />
good.<br />
Managing the Supply Chain<br />
OEMs also need <strong>to</strong> be concerned about their suppliers. During the development process,<br />
some suppliers may have difficulty with financing. Especially during these trying times when<br />
the revenues are fast reducing due <strong>to</strong> shrinking demands. Credit lines tend <strong>to</strong> become a big<br />
problem due <strong>to</strong> the poor credit rating of the au<strong>to</strong>motive industry in general. At this time, the<br />
OEM must be firmly behind the supplier <strong>to</strong> ensure that the new model is developed as per<br />
design intent or else, certain components may not be ready at the time of launch and this<br />
would not be acceptable at all. The problem is that the financial distress is not only being<br />
experienced by the smaller suppliers but even by the big global players such as Delphi,<br />
Continental and Denso just <strong>to</strong> name a few.<br />
For Malaysian National Car maker Pro<strong>to</strong>n, where product development is carried out<br />
holistically in Malaysia, getting the <strong>full</strong> support from the suppliers is very crucial. Fortunately,<br />
the economic slowdown in Malaysia has yet <strong>to</strong> reach its peak. Nevertheless, many suppliers<br />
are already in desperate times, trying <strong>to</strong> secure financing and extending credit lines. Without<br />
the sufficient funds, product development may not be comprehensive. Hence, Pro<strong>to</strong>n would<br />
have <strong>to</strong> lend an extra hand <strong>to</strong> cover for some of the vendor related product development costs.<br />
The main problem here is that the cash situation of Pro<strong>to</strong>n as a company will also be under<br />
severe threat. This activity may potentially result in the product development costs escalating<br />
well beyond the RM500 Million mark, which can be financially impossible. This is where the<br />
government funds become extremely important <strong>to</strong> ensure the complete au<strong>to</strong>motive eco<br />
system is sustained. The recently announced Au<strong>to</strong>motive Development Fund (ADF) is one<br />
such government initiative from the Malaysian government with primary intent of saving the<br />
au<strong>to</strong>motive vendor community in Malaysia.<br />
Toyota has a system called “Kieretsu” whereby the vendors are part of the “Toyota family”. In<br />
this way, Toyota is able <strong>to</strong> capitalise on the economies of scale and procurement can be<br />
centrally controlled from Japan for all its manufacturing outfits including subsidiary companies<br />
such as Daihatsu and Perodua. In doing so, raw materials can be purchased as prices<br />
significantly are lower than any competi<strong>to</strong>r is able <strong>to</strong> get. This gives Toyota the upper hand <strong>to</strong><br />
reduce the Bill or Material (BOM) costs even further.<br />
Bringing the Right Product <strong>to</strong> Market<br />
Currently, since most cus<strong>to</strong>mers have concerns about making purchases on big ticket items,<br />
it does not mean they will not make the purchase at all. Instead, they may start <strong>to</strong> scout<br />
around and compare products on offer from various OEMs. When their financial status<br />
permits, they will quickly make the purchase based on the decisions made earlier. This<br />
means, the purchase is merely delayed. Therefore, OEMs cannot afford <strong>to</strong> s<strong>to</strong>p offering the<br />
products just because the economy has slowed down. Rather, entice the cus<strong>to</strong>mers so that<br />
the moment they can afford the car, the first one they consider is the one which has won their<br />
hearts when they were in the financial difficulty.<br />
UNITAR E-JOURNAL Vol. 6, No. 2, June 2010 87