Taking Off and Arriving

Our services
Zurich Airport offers a comprehensive range of services
to suit the needs of all its passengers, and our staff are
available to help you in every way they can.
Service Center
The Service Center team on the top floor of the Airport Center/
car park 2 is responsible for: left luggage (open from 6 a.m. to
10.30 p.m.), hotel reservations, showers, parking, courier, fax
and copying services, sale of airport vouchers and event tickets,
rental and repair of prams and child car seats, hire of bikes,
inline skates and wheelchairs, hire of display space for brochures,
etc., booking of bus tours, sale of ZürichCards.
Information: 043 816 86 00, daily from 6 a.m. to 11.30 p.m.
Information desks
Information desks are located at Check-in 2, Arrival 1 and Transfer
& Shopping Zone A.
Switzerlandinfo+
The Switzerlandinfo+ desk is located in Arrival 2 and acts as a
platform for various hotels and tourist regions in Switzerland.
Other services on offer include the sale of rail tickets and
ZürichCards, hotel reservations, guided tour bookings and information
on Zurich Airport.
Surf points and WLAN
Computer stations are located throughout the public and passenger
zones and can be used subject to a charge. WLAN is
available in the public zone in the Airport Center, the Radisson
Blu Hotel Zurich Airport and in the passenger zone at Gates A,
B, D and E, Transfer Zones A and D, and in all lounges.
Information: www.zurich-airport.com
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Lost baggage/Lost & found
If your baggage has been lost or misdirected, please contact
AAS, Dnata or Swissport in the baggage claim halls.
AAS information: 043 816 53 50
Dnata information: German: 043 812 19 01
English: 043 812 19 03
French: 043 812 19 02
Swissport information: German: 043 812 87 70
English: 043 812 87 72
French: 043 812 87 71
Lost and Found
The Lost and Found office is operated by Swissport. It is located
in Baggage Claim Hall 1. Office opening hours 6.30 a.m. to
10.30 p.m.
Information: 0900 57 10 15 (CHF 1.19/min., staffed from 8 a.m.
to 10 p.m.) or www.swissport.com/network/zrh/easyfind
Emergency passport office
Issue of emergency passports for Swiss citizens (valid for one
year). No extensions possible.
Information: 044 655 57 65, open daily from 5.45 a.m. to
8.30 p.m.
Financial services
UBS and Credit Suisse offer comprehensive private banking
services at the airport, in addition to normal counter services.
Smokers’ lounges
There are several smokers’ lounges at Zurich Airport, which is
otherwise smoke-free.
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