Taking Off and Arriving

Taking Off and Arriving
Information and helpful hints
for your journey

As one of the most modern
airports in Europe, Zurich
Airport offers everything
to make your journey as
convenient and enjoyable
as possible – ultra-modern
infrastructure, short
routes to and from departure
gates, comfortable
transfer and waiting areas
and an attractive range
of shops, bars and restaurants,
as well as an exciting
selection of tax-free
and duty-free goods.
The aim of this brochure
is to provide you with all
the most important information
and helpful hints
about flying to and from
Zurich Airport so that you
can enjoy your time here
to the full. We wish you a
very pleasant journey.
Welcome
to Zurich Airport
Contents
Information for departing passengers
Regulations governing baggage 2
Access map/parking facilities 6
Getting to the airport 8
Airport overview 12
Check-in 14
Security check 16
Tax-free and duty-free shopping 18
Shopping in the passenger zone 20
Catering facilities in the passenger zone 21
Information for arriving passengers
Arriving at Zurich Airport 22
Import and customs regulations 23
Shopping in the public zone 24
Catering facilities in the public zone 25
Services 26
Important phone numbers 28
Please visit www.zurich-airport.com for additional information
1

For safety reasons: be sure to pack
your baggage correctly
For Zurich Airport as well as for all airlines, security on
the ground and in the air is of the highest priority. Security
standards are based on the relevant international
regulations.
Please make sure your baggage does not contain any prohibited
items. The regulations published by the Federal Office of Civil
Aviation www.bazl.admin.ch apply to both hold baggage and
hand baggage. Please contact the relevant airline if you have
any queries.
Hand baggage must not contain any items that could be used
as weapons and are included in the relevant Federal Office of
Civil Aviation list. Baggage must not contain any combustibles
or products that generate fumes. Devices that generate heat
(e.g. diver’s lamps) are only permitted in hand baggage, and
must be disconnected from their power source (e.g. batteries).
Explosive and highly flammable substances
Any substances that represent an explosion risk (e.g. gases,
liquid and solid flammable substances, reactive materials and
oxidising agents, peroxides, corrosive substances, highly flammable
liquids such as paraffin, lamp oil, lighter fuel, petrol, fuel
paste, etc.) are prohibited in both hold and hand baggage.
2
Chemicals and poisonous substances
Any substances that may cause fire, corrosion or the generation
of poisonous gases are prohibited in both hold and hand
baggage. These include paints, varnishes, acids, alkalis, chemical-based
household products, poisonous substances and
poten tially infectious substances, radioactive materials, pepper
sprays and other sprays that could be used for self-defence, etc.
Firearms/ammunition
Firearms and imitation firearms are not permitted in hand baggage,
but can be carried as hold baggage provided this complies
with Swiss regulations, the regulations applicable in the destination
country and the regulations of the airline concerned.
Sharp implements
Objects that could be used as weapons (e.g. knives, penknives,
scissors, nail files and knitting needles) are not permitted in
hand baggage, but can be carried as hold baggage provided this
complies with Swiss regulations and the regulations applicable
in the destination country.
Blunt instruments
Any objects that could be used to cause injury (such as sports
equipment, baseball and cricket bats, etc.), or blunt tools such
as hammers, chisels or screwdrivers must be transported as
hold baggage. These objects must be packed in such a way that
they cannot cause any damage or injure anyone during transit.
3

4
Prohibited:
These items must
not be carried either
as hand baggage
or hold baggage
(selec tion only).
Liquids in hand baggage
The European Union (EU) regulations concerning liquids in
hand baggage also apply in Switzerland to passengers who are
departing from Switzerland or are passing through the country
in transit.
Only containers holding a maximum of 100 ml (1 dl) are
permitted in hand baggage (liquids, gels, creams, etc.)
• The containers (tubes, tubs, bottles) must
fit comfortably into a transparent, re-sealable
plastic bag (e.g. a freezer bag) up to one
litre in capacity.
• The plastic bag must be presented for
examination at the airport security check.
• One plastic bag is allowed per person. This
also applies to children and infants.
The following are excluded from this restriction:
• Prescription medicines in liquid form. Passengers may take as
much of these on board with them as required for the entire
journey. Please have your medical certificate with you.
• Over-the-counter medicines (nasal sprays, contact lens cleaning
solution, etc.) may also be taken on the plane with you (as
much as required for the journey).
• Baby food – as much as required for the journey.
Duty-free articles may still be purchased in quantities greater
than 100 ml. These will be sealed in a plastic bag in-store.
Please observe the safety regulations on page 19.
Specific restrictions apply to certain items carried in hold baggage.
If in doubt, please contact your airline.
Special regulations apply to some passengers travelling to the
US (www.tsa.gov) and to countries outside the EU.
Please note the following important information concerning
hand baggage:
• Do not carry more than you really need in your hand baggage.
• Any permitted liquids that you buy prior to check-in should be
packed in your hold baggage.
• Observe any special security regulations that your airline may
have.
5

Access map
Zurich Airport
6
Train to/
from Zurich
Gates B/D
Zurich
Airport
Gas station
Gates E
Gates A
Skymetro to Gates E
Car parks
Driveway
departures/arrivals
Train to/from
Winterthur/St. Gallen
A1/A20/A51
Zurich/Berne/Basel/St. Gallen
De-icing pad
Cargo West
Cargo
Cargo East
A51 Bülach/
Schahausen
Arrival
Check-in
Coach
Hotel bus
Radisson Blu Hotel,
Zurich Airport
Railway
Regional bus
Rental car centre
Shopping
Taxi
Tramway
Valet parking
7

Getting to the airport
Quick and easy access
Zurich Airport is located right at the centre of Europe
and in the heart of Switzerland. Thanks to its excellent
transport links, it can be reached quickly and conveniently.
Zurich city centre is only ten minutes away, and the neighbouring
regions of Germany and Austria can be reached very
quickly.
Mainline and urban trains
Trains run to and from Zurich’s main railway station every ten
minutes at peak times (travel time: ten minutes). There are
direct EuroCity, InterCity and regional rail connections to all
major Swiss cities and neighbouring countries.
Information: www.sbb.ch, www.zvv.ch
Trams
The Glattalbahn tram service (tram nos. 10 and 12) links Zurich
Airport with Glattpark, Oerlikon, Wallisellen, Stettbach and
Zurich’s main railway station (Zürich Hauptbahnhof) via Irchel/
Milchbuck.
Information: www.vbg.ch
Regional buses
15 bus services connect Zurich Airport with the most important
municipalities in the vicinity, including those in the Glattal area
(departures every 10, 15, 30 or 60 minutes).
Information: www.vbg.ch, www.postauto.ch
8
Getting to the airport
Parking facilities
Zurich Airport has plenty of parking facilities.
Directly at the airport
Multi-storey car parks 1 (Check-in 1 and Arrival 1), 2 (Check-in 2
and Arrival 2) and 3 (Check-in 3) are directly linked to the main
airport building.
Disabled parking
For people with disabilities, there are specially designated parking
spaces near the lifts on the entry level of multi-storey car
parks 1, 2 and 3. Holders of disabled parking permits can use
the short-stay parking spaces on the outer approach road for
longer than the permitted time of 15 minutes.
Information: 043 816 86 00, www.zurich-airport.com/parking
Long-stay parking
Long-stay parking is available at reduced rates in multi-storey
car parks 5 and 40, and in open-air car park 60.
Parking fees
Parking fees can be paid at staffed desks and ticket machines in
Swiss francs or euros, or by credit card, Maestro card, V PAY or
“Postcard” (Swiss Post card).
Information: 043 816 86 00, www.zurich-airport.com/parking
9

Getting to the airport
Valet Parking/Parking Service
Valet Parking
Europcar will collect your car directly from the departure
approach road near Check-in 1.
Information: 043 816 59 44, www.europcar.ch
Parking Service
You can hand your car over at the airport and it will be parked
outside the airport, either in a covered car park or in the open.
Information:
• Sprenger Autobahnhof, 044 814 37 70, www.autobahnhof.ch
• Airportparking.ch, 043 816 32 62, www.airportparking.ch
10
Getting to the airport
Car hire
Car hire
All leading car hire companies are located in the car rental
centre on the top floor of the Airport Center. To return your hire
car, follow the “Rental Car Return” signs when approaching the
airport.
• Avis Autovermietung AG
Information: 0848 81 18 18, www.avis.ch
• Budget
Information: 0844 84 47 00, www.budget.ch
• Europcar/National/Alamo
Information: 043 255 56 56, www.europcar.ch
• Hertz Autovermietung AG
Information: 043 816 32 55, www.hertz.ch
• Sixt
Information: 043 816 35 23, www.sixt.com
11

Overview
Zurich Airport
Zurich Airport has three check-in zones (1, 2 and 3) and four
gate areas (A, B, D and E). For your comfort and convenience,
our spacious shopping and waiting areas are only a very short
walk away, as are the departure gates.
Gates B/D
D43
B31–B43
D31–D41
D51–D58
Transfer
Area D
B01–B10
Gates E
E22–E59
E62–E67
E16–E19
Gates A
Transfer &
Shopping Area A
Check-in 2
Check-in 3
Airport
Center
A62–A86
A50–A59
A01–A06
Check-in 1
Arrival 1
Arrival 2
Three check-in zones
All three check-in zones at
Zurich Airport can be reached
quickly and easily. Check-in 3
is located directly above the
airport railway station and
can also be accessed directly
from multi-storey car park
3, enabling you to check in
your baggage as soon as you
arrive. Check-in 1 and Checkin
2 are only a few minutes
away from the railway station
and car parks.
Four gate areas
Gates A, B and D can be easily
reached on foot, while the
Skymetro shuttle departs
every three minutes for Gates
E (travel time: three minutes).
Approximate times from
security check to gates
Gates A: 5–10 minutes
Gates B: 5–10 minutes
Gates D: 10–15 minutes
Gates E: 10–20 minutes
Radisson Blu Hotel,
Zurich Airport
Airport Conference Center
Airport Fitness
Schengen
If you are travelling within the
Schengen area, your passport
will not be checked. For identifi
cation purposes, passengers
must carry their passport or
ID card with them at all times.
Non-Schengen
Passports will be checked
when entering non-Schengen
areas (Gates E, D and Transfer
Zone D) and also when arriving
from non-Schengen countries.
Transfer passengers
travelling into the Schengen
area from a non-Schengen
country (or vice versa) will
have their passports checked
at Zurich, not at their fi nal
destination.
Boarding pass control
Customs
Elevator
12 13
Hotel
Information
Lounge
Multi-storey car park
Observation deck
Passport control
Pick-up Points/
Special Assistance
Railway
Regional bus
Restaurant
Security check
Tramway
Transfer desk
Public area
Schengen area
Non-Schengen area

Check-in options: the choice is yours!
Why not make use of the various check-in options available,
either before you leave for the airport, when you’re
on your way, or at Zurich Airport itself ? It’s an easy way
of avoiding stress and queues.
Internet check-in: print out your own boarding card
You can use your own computer to check yourself in and print
out your boarding card. You then hand over your baggage at the
“Bag Drop” desk in the relevant check-in zone. For further information
and direct access to Internet check-in, please consult
your airline’s website.
Self-service check-in: quick and easy
All check-in zones have check-in machines on which you can
check yourself in for a variety of airlines. You then hand over
your baggage at the “Bag Drop” desk in the relevant check-in
zone. Information about which airlines offer automated checkin
is displayed on the machines and at www.zurich-airport.com
Mobile check-in: keep your boarding card on your phone
Mobile check-in takes place via your airline’s website. You can
find the relevant link in the overview under “Mobile check-in”.
Your boarding card will be sent directly to your mobile phone
via SMS/MMS. Depending on the airline, you check your baggage
in either at the normal check-in desk or at the special bag
drop desk in the relevant check-in zone. If you have forgotten
your phone or its battery is flat, you can print out a paper
boarding card on a machine at the bag drop or check-in desk at
the airport at any time.
14
Prior-evening check-in: less stress and more time for yourself
Zurich Airport gives you the option of checking in your baggage
on the evening prior to departure. Please contact your airline for
details.
• For airlines handled by AAS: 7 p.m. to 9 p.m. the evening
before departure
• For airlines handled by Dnata: 7 p.m. to 9 p.m. the evening
before departure
• For airlines handled by Swissport: 8 p.m. to 10 p.m. the
evening before departure
Passengers with reduced mobility can find notification and
check-in information at www.zurich-airport.com under
“Services for passengers with reduced mobility”.
Check-in at railway stations: including boarding card issue
A complete check-in service is available at over 50 Swiss railway
stations. This includes baggage check-in and boarding card
issue. This service is available for almost all charter airlines and
for Swiss International Air Lines, Air Berlin, Lufthansa and other
selected airlines.
Information: 0900 300 300 (CHF 1.19/min.),
www.sbb.ch/check-in
Fly Rail Baggage: from the airport directly to your local rail
destination
With this service, baggage carried to Zurich from any airport in
the world by any airline is delivered directly to the Swiss railway
station of your choice. You arrive at the airport and your baggage
is automatically forwarded to your rail destination.
Information: 0900 300 300 (CHF 1.19/min.),
www.sbb.ch/check-in
Further information is available at:
www.zurich-airport.com/check-in
15

Getting through security smoothly
Avoid delays by preparing for the security check in
advance. Please observe the information on the Internet
and watch the special video near the security check
area.
Put everything into your handbag or coat pockets
Please place small electronic devices, metal objects, keys, wallets
and mobile phones in your coat pockets or handbag, and
place your coat and/or handbag in a tray.
Separate plastic bag for liquids
If you have a plastic bag containing liquids, please place it in the
tray.
Unpack your laptop
Remove your laptop from its case and place it in a separate tray.
Repacking areas
After security, you will find repacking areas in which you can
repack your possessions and replace the security check trays.
16
Prohibited items
If you are carrying any liquids, gels or similar substances that do
not comply with security regulations, these will be confiscated
and disposed of. This also applies to any containers of more
than 100 ml. Please dispose of any drinks bottles you may have.
You can find more information about security checks and
hazardous goods on pages 2 to 5 of this brochure or at
www.zurich-airport.com/security
17

Tax & duty-free shopping
Zurich Airport is a paradise for tax-free and duty-free
shopping. Outlets are located in Transfer & Shopping
Zone A and in all four gate areas, as well as in the baggage
claim halls. Browse at your leisure and treat yourself
or your loved ones to something extra special.
Large selection, low prices
The tax & duty-free stores at Zurich Airport stock a huge range
of Swiss and international brand-name perfumes, cosmetics,
spirits and tobacco products. All these items are exempt
from the respective tax and duty, and are therefore available at
extremely attractive prices.
18
Important information regarding
the purchase of tax-free and dutyfree
goods
Regulations for transfer passengers
Tax-free and duty-free items that you have purchased on board
an EU or Swiss airline (e.g. Swiss International Air Lines) or during
a stopover at Zurich Airport may be taken on board in a
sealed bag provided you have a receipt issued on the same day
as your flight. This also applies to products containing liquids
that have been purchased at an airport within the EU or in Switzerland,
Iceland, Norway, Singapore, Malaysia, Canada or the
USA. These items may be carried through the security check as
long as they are in a sealed bag and you have a receipt issued
within the last 36 hours. Information on the applicable regulations
can be found at: www.zurich-airport/security
Purchases made in the tax and duty-free area
If you buy any goods containing liquids, these will be sealed in a
bag after purchase.
Arrival duty-free
Why not buy tax and duty-free products when you land at
Zurich Airport. Shops can be found prior to and in the baggage
claim halls. A wide selection of perfumes, cosmetics,
spirits and tobacco products are available at the usual low
duty-free prices. Please note the applicable allowances when
importing duty-free goods and other items (this includes all
goods brought into the country). Shoppers must present the
boarding card stub for their flight at the checkout.
19

Shopping in the passenger zone
More than 60 shops, restaurants, bars and lounges await
you in Transfer & Shopping Zone A. You can look forward
to a shopping experience like no other! Make the
most of the international atmosphere and explore our
wide range of exclusive products. Have fun!
Fashion: trendy, classy, exclusive
Are you on the look-out for exclusive items from the world’s
fashion capitals? Or perhaps you’re interested in the latest
designer collections? Take a leisurely stroll through the many
boutiques – whether you’re looking for business or casual wear,
we have something to suit every taste.
Souvenirs and gifts: varied and original
Whether you’re drawn towards traditional handicrafts or modern
Swiss designs, our wealth of souvenir shops offers something
for everyone.
Naughty but nice: simply irresistible
The delicious specialities produced by Switzerland’s renowned
chocolate manufacturers are simply irresistible and make perfect
gifts. Why not try some of their latest creations yourself?
Watches and jewellery: stunning Swiss creations
Don’t miss the opportunity to admire our outstanding selection
of Swiss watches. Take a look at the latest collections as well as
some of our timeless classics.
20
Catering facilities
in the passenger zone
Traditional Swiss hospitality at its best: you will find a
wide choice of cafés, stylish bars and welcoming restaurants
in which to relax and refresh yourself in Transfer
& Shopping Zone A, as well as in all gate areas.
Recharge your batteries before boarding
Treat yourself to an ice-cold beer, a strong espresso or some
other refreshment before boarding. The bar staff will be happy
to serve you.
Tasty snacks and full meals
At Zurich Airport, nothing is ever far away: the next restaurant
or snack bar is just around the corner. Treat yourself to a gourmet
dish, an appetizer or a hearty snack.
Opening hours
The shops and restaurants in the passenger
zone usually open one hour before the first
flight and close when the last flight is called.
21

Arriving at Zurich Airport
Information for passengers whose final destination is Zurich
Welcome to Zurich! Please follow the “Ausgang/Exit” signs,
which will lead you via the shortest route to passport control,
the baggage claim hall and customs control. If your baggage has
failed to arrive, please proceed to the Lost & Found office, which
is located in the baggage claim hall.
For your convenience
Zurich Airport offers everything to make your arrival as pleasant
and convenient as possible. In the shops at the Airport
Center, you will find groceries and an extensive selection of
every day provisions. You will also find a wide variety of bars and
restaurants where you can stop in for a drink, a snack or a full
meal. Excellent transport connections from the airport to Zurich
city, the surrounding region and destinations throughout the
country ensure that you will be back home in next to no time!
Are you being met at the airport?
There are central meeting points in Arrival 1 and Arrival 2, with
monitors indicating the arrival zone for each flight. Please use
the multi-storey car parks.
To avoid any unnecessary waiting, please check flight information
in advance by phone or via the Internet:
0900 300 313 (CHF 1.99/min.), SMS service or
www.zurich-airport.com/flightinformation
22
Arrival duty-free sales
Why not buy some tax and duty-free products when you
land at Zurich Airport? The arrival duty-free shops are located
on the way to and in the baggage claim halls. Please
observe the applicable allowances.
Import and customs regulations
Valid travel documents
When bringing goods and animals into the country, please be
sure you have all the necessary travel documents and receipts.
Beware of forgeries!
It is against the law to bring forgeries of branded or designer
goods into the country, including those being imported for personal
use. Any forgeries that are detected will be confiscated
and destroyed.
Goods worth more than CHF 300 must be declared
Goods other than those listed below may be brought in tax free
up to a total value of CHF 300 per person per day. If the total
value exceeds CHF 300, all the goods will be subject to import
duty.
Foodstuffs of animal origin
Passengers are not permitted to import any foodstuffs of animal
origin, such as meat and dairy products, from non-EU or non-
EFTA countries.
Further information: www.ezv.admin.ch
Allowances per person
The following allowances apply per person
per day for goods brought into the country
for personal use or as gifts:
Alcoholic beverages
Up to 15% volume 2 litres and
over 15% volume 1 litre
Tobacco
Cigarettes 200 or
Cigars 50 or
Loose tobacco 250 grams
Cigarette papers 200
23

Shopping in the public zone
Just arrived back in Switzerland and need to stock up
your refrigerator? Or perhaps you’d like something to
take on board with you? The 85 or so shops, restaurants
and bars in the Airport Center are open for everyone
every day from early morning until late at night.
Fresh produce and everyday provisions
The grocery stores have a wide selection of fresh produce to
meet your daily needs, plus Swiss specialities and delicatessen
items.
24
Fashion and sporting goods for every
occasion and every season
Numerous boutiques stock the latest fashions
for leisure, business and holidays, while
those wanting to buy bags and suitcases,
sports clothing and other useful accessories
will find plenty of choice in the many specialist
stores.
Full range of services for every day of the year
Numerous services are also available at the Airport Center,
including banks, a post office and ATMs. You can also find telecommunications
providers, a pharmacy, a hairdresser, an optician,
a dry-cleaning service and a key-cutting service.
Catering facilities
in the public zone
There’s something to suit every taste at Zurich Airport:
numerous restaurants, cafés and bars offer local or
inter national specialities, snacks or full meals.
Foodland: variety is the spice of life
At Foodland you will find a huge choice ranging from Asian to
Italian and northern European. Try a juicy burger, crisp salad, a
tangy pizza or something exotic that takes your fancy, accompanied
by your favourite cold drink or a nice strong espresso.
Enjoy a delicious meal in comfortable surroundings
Those who enjoy fine Italian cuisine will feel at home in the
waiter-service restaurant in Check-in 2, while aviation buffs can
enjoy views of the aprons and runways from the self-service
restaurant. For those who prefer Asian specialities, the restaurant
at Check-in 1 offers plenty of delightful dishes and menus.
The Airport Hotel offers Mediterranean specialities, and the
grill restaurant is open in the evenings for those who want a
tempting meat or fish speciality.
Attractive opening hours
365 days a year from 8 a.m. to 9 p.m.
Grocery stores: 6 a.m. to 11 p.m.
Restaurants, cafés and bars:
6 a.m. to 11.30 p.m.
25

Our services
Zurich Airport offers a comprehensive range of services
to suit the needs of all its passengers, and our staff are
available to help you in every way they can.
Service Center
The Service Center team on the top floor of the Airport Center/
car park 2 is responsible for: left luggage (open from 6 a.m. to
10.30 p.m.), hotel reservations, showers, parking, courier, fax
and copying services, sale of airport vouchers and event tickets,
rental and repair of prams and child car seats, hire of bikes,
inline skates and wheelchairs, hire of display space for brochures,
etc., booking of bus tours, sale of ZürichCards.
Information: 043 816 86 00, daily from 6 a.m. to 11.30 p.m.
Information desks
Information desks are located at Check-in 2, Arrival 1 and Transfer
& Shopping Zone A.
Switzerlandinfo+
The Switzerlandinfo+ desk is located in Arrival 2 and acts as a
platform for various hotels and tourist regions in Switzerland.
Other services on offer include the sale of rail tickets and
ZürichCards, hotel reservations, guided tour bookings and information
on Zurich Airport.
Surf points and WLAN
Computer stations are located throughout the public and passenger
zones and can be used subject to a charge. WLAN is
available in the public zone in the Airport Center, the Radisson
Blu Hotel Zurich Airport and in the passenger zone at Gates A,
B, D and E, Transfer Zones A and D, and in all lounges.
Information: www.zurich-airport.com
26
Lost baggage/Lost & found
If your baggage has been lost or misdirected, please contact
AAS, Dnata or Swissport in the baggage claim halls.
AAS information: 043 816 53 50
Dnata information: German: 043 812 19 01
English: 043 812 19 03
French: 043 812 19 02
Swissport information: German: 043 812 87 70
English: 043 812 87 72
French: 043 812 87 71
Lost and Found
The Lost and Found office is operated by Swissport. It is located
in Baggage Claim Hall 1. Office opening hours 6.30 a.m. to
10.30 p.m.
Information: 0900 57 10 15 (CHF 1.19/min., staffed from 8 a.m.
to 10 p.m.) or www.swissport.com/network/zrh/easyfind
Emergency passport office
Issue of emergency passports for Swiss citizens (valid for one
year). No extensions possible.
Information: 044 655 57 65, open daily from 5.45 a.m. to
8.30 p.m.
Financial services
UBS and Credit Suisse offer comprehensive private banking
services at the airport, in addition to normal counter services.
Smokers’ lounges
There are several smokers’ lounges at Zurich Airport, which is
otherwise smoke-free.
27

Important phone numbers
(for calls from within Switzerland)
Central desk (Flughafen Zürich AG) 043 816 22 11
Customer Ground Service
• Individual Porter Service 043 816 67 00/076 356 85 85
• Group Porter Service 043 816 67 00/076 356 85 85
• Wheelchair assistance 043 816 67 00/076 356 85 85
Customs office 043 816 20 51
Left Luggage 043 816 35 00
Lost & Found Zurich Airport
• Swissport (CHF 1.19/min.) 0900 57 10 15
SBB “Call Center Handicap” for passengers
with reduced mobility 0800 007 102
SBB railway information (CHF 1.19/min.) 0900 300 300
SBB travel centre (CHF 1.19/min.) 051 222 73 76
Special assistance
• careport AG 043 812 62 35
• Pet care and supervision 043 816 72 80
• VIP service 043 816 21 42
Lounges
Dnata Skyview Lounge 043 815 58 20
Emirates Lounge 043 816 52 60
Panorama Lounge 043 812 58 01
Swiss Lounge A (First, Senator and Business) www.swiss.com
Swiss Lounge D (Senator and Business) www.swiss.com
Swiss Allegra Lounge (Arrival),
until 31 March 2012 www.swiss.com
Swiss Lounge B (Arrival), from 1 April 2012 www.swiss.com
Flight information
Phone (CHF 1.99/min.) 0900 300 313
Teletext Page 460
Internet www.zurich-airport.com/flightinformation
28
Ambulance/first aid 144
Fire brigade 118
Police 117
Further information
For further information about Zurich Airport, please consult the
material detailed below or visit the airport website:
www.zurich-airport.com
Making the most of your visit
Information on all the services
available at Zurich Airport.
Transfer passengers
Information on transfers at
Zurich Airport.
Timetable
Flight connections from/to
Zurich Airport (published
twice a year).

1 st edition, 80 000 Ex.
Status: November 2011
All information subject to change
Flughafen Zürich AG
P.O. Box, CH-8058 Zurich-Airport
www.zurich-airport.com
1000-339