Department Stores in China, 2012 - Li & Fung Group

Department Stores in China, 2012 - Li & Fung Group Department Stores in China, 2012 - Li & Fung Group

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<strong>Department</strong> <strong>Stores</strong> <strong>in</strong> Ch<strong>in</strong>a, <strong>2012</strong><br />

November <strong>2012</strong><br />

<strong>Li</strong> & <strong>Fung</strong> Research Centre


CONTENTS<br />

I. Overview 1<br />

II. Operation models of department stores <strong>in</strong> Ch<strong>in</strong>a 4<br />

III. Competitive landscape 9<br />

1. Many department stores are operat<strong>in</strong>g alongside other retail formats<br />

such as supermarkets, outlets, and specialty stores 9<br />

2. Domestic department store operators tend to focus on regional<br />

markets; while foreign players usually have wider footpr<strong>in</strong>ts 13<br />

IV. Challenges 15<br />

1. Poor differentiation of department stores <strong>in</strong> Ch<strong>in</strong>a 15<br />

2. Lack of experienced <strong>in</strong>-house buyers 15<br />

3. Increas<strong>in</strong>g threat from operators of other retail formats such as<br />

hypermarkets, specialty stores and professional stores 16<br />

4. Stiff competition from e-commerce players 16<br />

V. Recent developments 18<br />

1. Development of private labels and proprietary brands is ga<strong>in</strong><strong>in</strong>g<br />

attention; some department store operators are striv<strong>in</strong>g to nurture their<br />

own <strong>in</strong>-house buyers 18<br />

2. <strong>Department</strong> stores with dist<strong>in</strong>ct themes and position<strong>in</strong>g are w<strong>in</strong>n<strong>in</strong>g appeal 19<br />

3. Some department store operators adopt a hybrid model of “department<br />

store plus shopp<strong>in</strong>g mall 19<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

i


4. Some department store operators have gone onl<strong>in</strong>e; yet, most<br />

are not very successful 21<br />

5. Non-core commercial areas and lower-tier cities are becom<strong>in</strong>g the<br />

new frontiers 23<br />

6. Increas<strong>in</strong>g <strong>in</strong>vestment <strong>in</strong> the commercial property market 24<br />

Appendix 1: Store locations of major department stores <strong>in</strong> Ch<strong>in</strong>a 25<br />

Appendix 2: Major commercial districts <strong>in</strong> Ch<strong>in</strong>a, by region 28<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

ii


I. Overview<br />

The total sales revenue of department stores <strong>in</strong> Ch<strong>in</strong>a reached 322.7<br />

billion yuan <strong>in</strong> 2011<br />

Accord<strong>in</strong>g to the National Bureau of Statistics of Ch<strong>in</strong>a (NBS), the total sales<br />

revenue of department stores amounted to 322.7 billion yuan <strong>in</strong> 2011, <strong>in</strong>dicates<br />

a year-on-year (yoy) growth rate of 20.8% (Exhibit 1).<br />

Exhibit 1: Total sales revenue of department stores, 2003-2011<br />

Sales value (billion yuan)<br />

Source: National Bureau of Statistics of Ch<strong>in</strong>a<br />

Accord<strong>in</strong>g to a survey 1 conducted by Ch<strong>in</strong>a Cha<strong>in</strong> Store and Franchise<br />

Association (CCFA) and Deloitte, sales of 43 surveyed department store<br />

operators registered 17.7% yoy growth <strong>in</strong> 2011; as shown <strong>in</strong> Exhibit 2, the<br />

growth of total sales revenue of the surveyed department store operators was<br />

higher than the growth rates of total operational floor area and total number of<br />

employees, <strong>in</strong>dicat<strong>in</strong>g an improvement <strong>in</strong> operational efficiency.<br />

1 Source: Report on the Operation of Ch<strong>in</strong>a Cha<strong>in</strong> Retailers, 2011-12 (中國連鎖零售企業經營狀況分析報告 2011 –<br />

<strong>2012</strong>)<br />

350<br />

300<br />

250<br />

200<br />

150<br />

100<br />

50<br />

0<br />

59.7<br />

93.0<br />

127.5<br />

148.2<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

162.5<br />

211.0<br />

249.8<br />

267.2<br />

322.7<br />

2003 2004 2005 2006 2007 2008 2009 2010 2011<br />

1


Exhibit 2: Performance of the surveyed department store operators, 2010-2011<br />

Total sales<br />

revenue<br />

(billion yuan)<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

Total operational floor<br />

area<br />

(square meter)<br />

Total number of<br />

employees<br />

2010 9.6 59 7,100<br />

2011 11.3 66 7,600<br />

Growth rate 17.7% 11.9% 7.0%<br />

Source: Report on the Operation of Ch<strong>in</strong>a Cha<strong>in</strong> Retailers, 2011-<strong>2012</strong> (中國連鎖零售企業經營狀況分析報告 2011 –<br />

<strong>2012</strong>) by CCFA, Deloitte<br />

<strong>Department</strong> store operators are fac<strong>in</strong>g <strong>in</strong>creas<strong>in</strong>g cost pressure<br />

Accord<strong>in</strong>g to the aforementioned survey, department store operators<br />

encountered <strong>in</strong>creas<strong>in</strong>g cost pressure <strong>in</strong> 2011, which stemmed primarily from<br />

ris<strong>in</strong>g labor costs, followed by higher rents and huge utility bills. As shown <strong>in</strong><br />

Exhibit 3, total labor cost of the surveyed department store operators jumped<br />

by more than 34% from 150.8 million yuan <strong>in</strong> 2010 to 202.3 million yuan <strong>in</strong><br />

2011.<br />

2


Exhibit 3: Selected expenses of the surveyed department store operators<br />

Source: Report on the operation of Ch<strong>in</strong>a Cha<strong>in</strong> Retailers, 2011-12 (中國連鎖零售企業經營狀況分析報告 2011 – <strong>2012</strong>)<br />

by CCFA, Deloitte<br />

Exhibit 4 shows the cost composition of the surveyed department stores<br />

operators.<br />

Exhibit 4: Cost composition of the surveyed department store operators<br />

100%<br />

80%<br />

60%<br />

40%<br />

20%<br />

0%<br />

Source: Report on the operation of Ch<strong>in</strong>a Cha<strong>in</strong> Retailers, 2011-12 (中國連鎖零售企業經營狀況分析報告 2011 – <strong>2012</strong>)<br />

by CCFA, Deloitte<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

11.50% 12.00%<br />

15.90% 17.30%<br />

44.80% 41.40%<br />

27.80% 29.30%<br />

2010 2011<br />

Rent Labor cost Utility fees Depreciation<br />

3


II. Operation models of department<br />

stores <strong>in</strong> Ch<strong>in</strong>a<br />

Many department store operators <strong>in</strong> Ch<strong>in</strong>a adopt the concessionaire bus<strong>in</strong>ess<br />

model. They do not buy out the <strong>in</strong>ventory and thus carry m<strong>in</strong>imal <strong>in</strong>ventory risks.<br />

Instead, they act like retail landlords and lease their store areas to<br />

concessionaires.<br />

In general, department stores operators <strong>in</strong> Ch<strong>in</strong>a generate revenue primarily<br />

from commissions on concessionaire sales; other sources of <strong>in</strong>come <strong>in</strong>clude<br />

merchandise direct sales, rental <strong>in</strong>come from store tenants, agency fees<br />

earned by serv<strong>in</strong>g as agents as well as management fees, etc.<br />

Commissions on concessionaire sales<br />

As aforesaid, under concessionaire sales arrangements, department store<br />

operators do not own the title to the goods. They enter <strong>in</strong>to agreements with<br />

concessionaires and grant the latter the rights to sell the products <strong>in</strong> designated<br />

store areas. <strong>Department</strong> store operators generally provide a range of services<br />

<strong>in</strong>clud<strong>in</strong>g advertis<strong>in</strong>g, market<strong>in</strong>g, store decoration and renovation, <strong>in</strong>spection of<br />

goods, safety <strong>in</strong>spections, and centralized payment settlements.<br />

Concessionaires need to hand over a certa<strong>in</strong> percentage of their total sales<br />

proceeds to department store operators as commissions, usually with a<br />

guaranteed base-figure for sales each month.<br />

Currently, department store operators <strong>in</strong> Ch<strong>in</strong>a generate the bulk of their<br />

revenue from commissions on concessionaire sales.<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

4


Most department stores <strong>in</strong> Ch<strong>in</strong>a are runn<strong>in</strong>g under a concessionaire<br />

model<br />

Concessionaire sales refer to the leas<strong>in</strong>g of designated areas with<strong>in</strong> a<br />

department store to concessionaires, which may <strong>in</strong>clude manufacturers,<br />

suppliers, or licensed importers that manage <strong>in</strong>dividual brands. Under<br />

concessionaire sales arrangements, department store operators do not buy out<br />

the <strong>in</strong>ventory and carry little <strong>in</strong>ventory risks. Instead, they usually provide a<br />

range of services <strong>in</strong>clud<strong>in</strong>g advertis<strong>in</strong>g, market<strong>in</strong>g, store decoration and<br />

renovation, <strong>in</strong>spection of goods, safety <strong>in</strong>spections, and centralized payment<br />

settlements. On the other hand, the concessionaires need to hand over a<br />

certa<strong>in</strong> percentage of their total sales proceeds to department stores as<br />

commissions, usually with a guaranteed base-figure for sales each month.<br />

<strong>Li</strong>sted below are the concessionaire rates of selected department store<br />

operators listed <strong>in</strong> Hong Kong. Concessionaire rates of selected department<br />

store operators have been decreas<strong>in</strong>g <strong>in</strong> recent years, attributable <strong>in</strong> part to<br />

<strong>in</strong>creas<strong>in</strong>g competition; for some store operators such as Golden Eagle Retail<br />

<strong>Group</strong>, this may be a result of dilution from new stores that command lower<br />

rates or greater promotion <strong>in</strong>tensity.<br />

Concessionaire rates of selected department store operators, 2009-2011<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

2009 2010 2011<br />

Golden Eagle Retail <strong>Group</strong> Ltd. 20.3% 20.0% 19.6%<br />

Intime <strong>Department</strong> Store (<strong>Group</strong>), Co., Ltd. 18.0% 17.8% 17.2%<br />

New World <strong>Department</strong> Store Ch<strong>in</strong>a Ltd. 20.3% 19.4% 18.8%<br />

Maoye International hold<strong>in</strong>gs Ltd. 18.0% 17.5% 16.9%<br />

Source: Respective company annual reports<br />

Currently, commissions on concessionaire sales are the predom<strong>in</strong>ant source of<br />

<strong>in</strong>come for Ch<strong>in</strong>a’s department store operators. As shown <strong>in</strong> the table below,<br />

commissions from concessionaire sales accounted for more than 50% of the<br />

total sales proceeds of selected listed department store operators.<br />

5


Revenue breakdown of selected listed department store operators, 2011<br />

Commissions from<br />

concessionaire sales<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

Intime Golden<br />

Eagle<br />

New World<br />

<strong>Department</strong><br />

Store<br />

Parkson<br />

56.58% 68.53% 70.05% 60.42%<br />

Sales of goods - direct sales 36.49% 29.75% 19.86% 34.41%<br />

Rental <strong>in</strong>come 0.72% 0.45% 8.02% 4.75%<br />

Management fee <strong>in</strong>come<br />

from the operation of<br />

department stores<br />

Source: Respective company annual reports<br />

6.22% 1.27% 2.08% 0.42%<br />

To most department store operators, runn<strong>in</strong>g under the concessionaire model<br />

not only reduces <strong>in</strong>ventory risks but also the risks associated with sales;<br />

moreover, department store operators also do not need to worry about build<strong>in</strong>g<br />

logistics facilities/<strong>in</strong>frastructure for the distribution of products.<br />

Hav<strong>in</strong>g said that, the heavy dependence on commissions from concessionaire<br />

sales br<strong>in</strong>gs to the fore certa<strong>in</strong> challenges. One of the major challenges is the<br />

poor differentiation of department stores <strong>in</strong> Ch<strong>in</strong>a. As department store<br />

operators <strong>in</strong> Ch<strong>in</strong>a tend to rely on big brands to secure commissions, the<br />

merchandise mix is largely similar across department stores. Accord<strong>in</strong>g to Blue<br />

Book of Guangzhou’s Commercial Sector (廣州商貿業發展報告(藍皮書))<br />

published by Guangdong Academy of Social Sciences, brand overlapp<strong>in</strong>g rate<br />

for apparels, shoes and cosmetics among the surveyed department stores <strong>in</strong><br />

Guangzhou reached 41.49%, 41.27% and 45.83%, respectively. This prevents<br />

department store operators from develop<strong>in</strong>g their own store brands and affects<br />

the overall profitability of the department stores. On the other hand, it is<br />

expensive and difficult for lesser-known brands to compete for shelf space <strong>in</strong><br />

department stores <strong>in</strong> Ch<strong>in</strong>a. It is common for department store operators to<br />

levy cumbersome charges such as slott<strong>in</strong>g fees, new product list<strong>in</strong>g fees,<br />

promotion fees, etc. on weaker concessionaires.<br />

6


Merchandise direct sales<br />

Under direct sales arrangements, department store operators source and sell<br />

their own directly purchased merchandise or private labels/proprietary brands.<br />

<strong>Department</strong> store operators own the title to the goods; they profit from<br />

merchandise mark-ups. Most of the merchandise <strong>in</strong> supermarkets, home<br />

appliance sector and cosmetic products with high brand recognition are<br />

covered by direct sales arrangements.<br />

Rental <strong>in</strong>come from store tenants<br />

<strong>Department</strong> store operators lease designated areas to other bus<strong>in</strong>ess<br />

operators such as restaurants, pharmacies, hair and beauty salons, etc. and<br />

receive rental <strong>in</strong>comes from them. <strong>Department</strong> store operators do not own the<br />

title to the goods and are generally not responsible for sales management.<br />

Agency fees earned by serv<strong>in</strong>g as agents<br />

<strong>Department</strong> store operators are authorized to serve as agents. As <strong>in</strong> the case<br />

of concessionaire sales arrangements, department store operators typically do<br />

not own the title to the goods. Revenue is generated from agency fees, an<br />

amount that is usually not related to the sales of goods. <strong>Department</strong> store<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

operators also provide<br />

some value added<br />

services such as<br />

market<strong>in</strong>g and<br />

promotion, store<br />

decoration and<br />

renovation, <strong>in</strong>spection<br />

of goods, centralized<br />

payment settlement,<br />

etc. The recent<br />

distribution agreement<br />

signed between<br />

Grandbuy <strong>Department</strong> Store and Luk Fook <strong>Group</strong>, a Hong Kong-based jewelry<br />

retailer is a case <strong>in</strong> po<strong>in</strong>t. Under the agreement, Luk Fook <strong>Group</strong> granted the<br />

distributorship right to Grandbuy <strong>Department</strong> Store to distribute their jewelry<br />

7


products <strong>in</strong> selected Grandbuy <strong>Department</strong> <strong>Stores</strong>.<br />

Exhibit 5 summarizes the characteristics of various operation models of<br />

department stores <strong>in</strong> Ch<strong>in</strong>a.<br />

Exhibit 5 Characteristics of various operation models of department stores <strong>in</strong> Ch<strong>in</strong>a<br />

Source of<br />

<strong>in</strong>come<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

Involvement <strong>in</strong> brand<br />

operation<br />

Concessionaire sales Commissions Not <strong>in</strong>volve <strong>in</strong> brand<br />

Lease designated<br />

areas to store tenants<br />

Merchandise direct<br />

sales<br />

- Directly<br />

purchased<br />

merchandise<br />

- Proprietary/<br />

exclusive brands<br />

Rental <strong>in</strong>come<br />

from tenants<br />

Sales of the<br />

products<br />

Sales of the<br />

products<br />

- Private label Sales of the<br />

Act as authorized<br />

distributors/agents<br />

Source: <strong>Li</strong> & <strong>Fung</strong> Research Centre<br />

products<br />

operation;<br />

May take part <strong>in</strong> brand<br />

selection<br />

Not <strong>in</strong>volve <strong>in</strong> brand<br />

operation<br />

Oblige to the buyout of<br />

the directly<br />

merchandise products<br />

and brands<br />

Fully responsible for<br />

brand operation<br />

Actively <strong>in</strong>volve <strong>in</strong><br />

brand operation;<br />

Bear<strong>in</strong>g most of the<br />

brand operation cost<br />

100% ownership of the<br />

brand;<br />

Fully <strong>in</strong> charge of<br />

brand operation;<br />

Bear<strong>in</strong>g 100% of the<br />

brand operation cost<br />

Agency fees Actively <strong>in</strong>volve <strong>in</strong><br />

brand operation<br />

Operation<br />

knowledge<br />

requirement<br />

Inventory<br />

risk<br />

Overall level of risk and<br />

seasonality<br />

Low Nil Low risk and weak<br />

seasonality<br />

Low Nil Low risk and weak<br />

seasonality<br />

High Yes Risky and strong seasonality<br />

Very high Yes Very risky and very strong<br />

seasonality<br />

Extremely high Yes Very risky and very strong<br />

seasonality<br />

High Nil Low risk and weak<br />

In additional to the above sources of <strong>in</strong>come, department store operators <strong>in</strong><br />

Ch<strong>in</strong>a also profit from various types of fees such as slott<strong>in</strong>g fees and extra<br />

commission fees collected at year-end.<br />

seasonality<br />

8


III. Competitive landscape<br />

1. Many department stores are operat<strong>in</strong>g alongside other retail formats<br />

such as supermarkets, outlets, and specialty stores<br />

Compared with many mature markets, Ch<strong>in</strong>a’s department store market is very<br />

fragmented. Accord<strong>in</strong>g to the CCFA, among the top 100 retail cha<strong>in</strong> operators<br />

(the “Top 100s”) <strong>in</strong> 2011, only 35 players chiefly operated <strong>in</strong> the department<br />

store format. Indeed, many large-scale department stores are operat<strong>in</strong>g<br />

alongside other retail formats such as supermarkets, outlets, and specialty<br />

stores. As shown <strong>in</strong> Exhibit 6, many department store operators among the Top<br />

100s are also operat<strong>in</strong>g <strong>in</strong> other retail formats such as supermarkets, specialty<br />

stores, convenient stores, etc.<br />

Exhibit 6: <strong>Department</strong> store operators among the Top 100s, 2011<br />

Rank<strong>in</strong>g Rank<strong>in</strong>g<br />

among the<br />

Top 100s,<br />

2011<br />

Enterprise Sales<br />

1 -- Shanghai Friendship <strong>Group</strong><br />

Incorporated Company**<br />

上海友誼集團股份有限公司**<br />

2 6 Chongq<strong>in</strong>g Commerce (<strong>Group</strong>) Ltd.<br />

重慶商社(集團)有限公司<br />

3 11 Dalian Dashang <strong>Group</strong> Co., Ltd.**<br />

大連大商集團有限公司**<br />

4 12 Shandong Commercial <strong>Group</strong><br />

Corporation<br />

山東銀座商城股份有限公司<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

revenue<br />

(million<br />

yuan)<br />

Number of<br />

stores 2011*<br />

55,000.00 43<br />

47,802.62<br />

325<br />

35,600.00 170<br />

30,670.37 93<br />

Place of orig<strong>in</strong> Operat<strong>in</strong>g<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

format/bus<strong>in</strong>ess<br />

<strong>Department</strong> stores<br />

Supermarkets<br />

Shopp<strong>in</strong>g malls<br />

Outlets<br />

<strong>Department</strong> stores<br />

Electronic specialty<br />

stores<br />

Supermarkets<br />

<strong>Department</strong> stores<br />

Electronic specialty<br />

stores<br />

Supermarkets<br />

<strong>Department</strong> stores<br />

Supermarkets<br />

Convenient stores<br />

Shopp<strong>in</strong>g malls<br />

9


Rank<strong>in</strong>g Rank<strong>in</strong>g<br />

among the<br />

Top 100s,<br />

2011<br />

Enterprise Sales<br />

5 21 Beij<strong>in</strong>g Wangfuj<strong>in</strong>g <strong>Department</strong> Store<br />

(<strong>Group</strong>) Co., Ltd.<br />

北京王府井百貨(集團)股份有限公司<br />

6 22 Changchun Eurasia <strong>Group</strong> Co., Ltd.<br />

長春歐亞集團股份有限公司<br />

7 23 Jiangsu Wenfeng Great World<br />

Cha<strong>in</strong>store Development Co., Ltd.<br />

文峰大世界連鎖發展股份有限公司<br />

8 25 Ra<strong>in</strong>bow <strong>Department</strong> Store Co., Ltd.<br />

天虹商場股份有限公司<br />

9 27 Zhenghua <strong>Group</strong><br />

煙台振華百貨集團股份有限公司<br />

10 29 Golden Eagle Retail <strong>Group</strong> <strong>Li</strong>mited<br />

金鷹商貿集團有限公司<br />

11 30 Parkson Retail <strong>Group</strong> Ltd.<br />

百盛商業集團有限公司<br />

12 32 New World <strong>Department</strong> Store Ch<strong>in</strong>a<br />

<strong>Li</strong>mited**<br />

新世界百貨中國有限公司**<br />

13 35 Hefei <strong>Department</strong> Store <strong>Group</strong> Co., Ltd.<br />

合肥百貨大樓集團股份有限公司<br />

14 36 Beij<strong>in</strong>g Capital Retail<strong>in</strong>g <strong>Group</strong> Co., Ltd.<br />

北京首商集团股份有限公司<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

revenue<br />

(million<br />

yuan)<br />

Number of<br />

stores 2011*<br />

20,093.93 25<br />

19,903.19 50<br />

19,453.71 990<br />

18,959.38 51<br />

17,883.60<br />

106<br />

16,427.67 26<br />

16,426.17 52<br />

15,500.00 39<br />

Place of orig<strong>in</strong> Operat<strong>in</strong>g<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

14,800.00 186 Ch<strong>in</strong>ese<br />

14,029.92<br />

18<br />

format/bus<strong>in</strong>ess<br />

<strong>Department</strong> stores<br />

<strong>Department</strong> stores<br />

Supermarkets<br />

<strong>Department</strong> stores<br />

Electronic specialty<br />

stores<br />

Supermarkets<br />

<strong>Department</strong> stores<br />

<strong>Department</strong> stores<br />

Supermarkets<br />

<strong>Department</strong> stores<br />

Malaysia <strong>Department</strong> stores<br />

Hong Kong <strong>Department</strong> stores<br />

Ma<strong>in</strong>land<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

<strong>Department</strong> stores<br />

Electronic specialty<br />

stores<br />

Supermarkets<br />

<strong>Department</strong> stores<br />

10


Rank<strong>in</strong>g Rank<strong>in</strong>g<br />

among the<br />

Top 100s,<br />

2011<br />

Enterprise Sales<br />

15 39 Intime <strong>Department</strong> Store (<strong>Group</strong>) Co.,<br />

Ltd.<br />

銀泰百貨(集團)有限公司<br />

16 44 Shandong Weifang <strong>Department</strong> Store<br />

(<strong>Group</strong>) Co., Ltd.<br />

山東濰坊百貨集團股份有限公司<br />

17 47 <strong>Li</strong>aon<strong>in</strong>g X<strong>in</strong>glong Big Family Bus<strong>in</strong>ess<br />

<strong>Group</strong><br />

遼寧興隆大家庭商業集團<br />

18 49 Zhengzhou Dennis <strong>Department</strong> Store<br />

Co., Ltd.<br />

鄭州丹尼斯百貨有限公司<br />

19 50 Maoye International Hold<strong>in</strong>gs Ltd.<br />

茂業國際控股有限公司<br />

20 54 Guangzhou Grandbuy Co., Ltd.<br />

廣州市廣百股份有限公司<br />

21 64 J<strong>in</strong>an Hualian Commercial <strong>Group</strong><br />

濟南華聯商廈集團股份有限公司<br />

22 65 Nanj<strong>in</strong>g Central Emporium <strong>Group</strong><br />

Stocks Co., Ltd.**<br />

南京中央商場股份有限公司**<br />

23 66 Beij<strong>in</strong>g Cuiwei Plaza Shopp<strong>in</strong>g Center**<br />

北京翠微大廈股份有限公司**<br />

24 68 Guangzhou Friendship <strong>Group</strong> Co., Ltd.<br />

廣州友誼集團股份有限公司<br />

25 71 Charter <strong>Group</strong> Hold<strong>in</strong>gs <strong>Li</strong>mited<br />

卓展集團控股有限公司<br />

26 72 Handan Sunsh<strong>in</strong>e <strong>Department</strong> Store<br />

(<strong>Group</strong>) Co. Ltd.<br />

邯鄲市陽光百貨集團總公司<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

revenue<br />

(million<br />

yuan)<br />

Number of<br />

stores 2011*<br />

13,673.18 29<br />

12,132.15 417<br />

11,260.76 30<br />

Place of orig<strong>in</strong> Operat<strong>in</strong>g<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

10,800.00 27 Ch<strong>in</strong>ese<br />

10,429.86 38<br />

9,309.00 29<br />

5,504.93 24<br />

5,500.00 8<br />

5,400.00 5<br />

5,000.00 6<br />

4,800.00<br />

3<br />

4,610.00 121<br />

Ma<strong>in</strong>land<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

format/bus<strong>in</strong>ess<br />

<strong>Department</strong> stores<br />

<strong>Department</strong> stores<br />

Supermarkets<br />

Convenient stores<br />

<strong>Department</strong> stores<br />

Supermarkets<br />

<strong>Department</strong> stores<br />

Supermarkets<br />

Hypermarkets<br />

<strong>Department</strong> stores<br />

<strong>Department</strong> stores<br />

<strong>Department</strong> stores<br />

Supermarkets<br />

<strong>Department</strong> stores<br />

<strong>Department</strong> stores<br />

<strong>Department</strong> stores<br />

<strong>Department</strong> stores<br />

<strong>Department</strong> stores<br />

Electronic specialty<br />

stores<br />

11


Rank<strong>in</strong>g Rank<strong>in</strong>g<br />

among the<br />

Top 100s,<br />

2011<br />

Enterprise Sales<br />

27 73 Shandong Weihai <strong>Department</strong> Store<br />

<strong>Group</strong> Stock Co., Ltd.<br />

山東威海百貨大樓集團股份有限公司<br />

28 74 Beij<strong>in</strong>g Shunyi Guotai Commercial<br />

Build<strong>in</strong>g<br />

北京市順義國泰商業大廈<br />

29 84 Hunan Jiahui <strong>Department</strong>. Store Co.,<br />

Ltd.<br />

湖南佳惠百貨有限責任公司(集團)<br />

30 91 Guangxi Nancheng <strong>Stores</strong> Jo<strong>in</strong>t-stock<br />

Co., Ltd.<br />

廣西南城百貨股份有限公司<br />

31 94 Xiongfeng <strong>Group</strong> Co., Ltd.<br />

雄風集團有限公司<br />

32 99 Nann<strong>in</strong>g <strong>Department</strong> Store Co.,Ltd.<br />

南寧百貨大樓股份有限公司<br />

33 -- Shirble <strong>Department</strong> Store Hold<strong>in</strong>gs<br />

(Ch<strong>in</strong>a) Ltd.<br />

深圳歲寶百貨有限公司<br />

34 -- JiaHua <strong>Stores</strong> Hold<strong>in</strong>gs <strong>Li</strong>mited<br />

深圳市百佳華百貨有限公司<br />

35 -- Tangshan General Merchandise <strong>Group</strong><br />

Co., Ltd.<br />

唐山百貨大樓集團有限責任公司<br />

* Number of stores <strong>in</strong>cluded stores of other retail formats<br />

** Estimated figures<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

revenue<br />

(million<br />

yuan)<br />

Number of<br />

stores 2011*<br />

4,560.00 36<br />

4,508.91 14<br />

3,709.20 231<br />

3,003.53 27<br />

2,865.28 129<br />

2,659.07<br />

9<br />

2,430.92 17<br />

2,153.64<br />

19<br />

17,346.60 8<br />

Source: Ch<strong>in</strong>a Cha<strong>in</strong> Store and Franchise Association (CCFA), company websites<br />

Place of orig<strong>in</strong> Operat<strong>in</strong>g<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

Ch<strong>in</strong>ese<br />

Ma<strong>in</strong>land<br />

format/bus<strong>in</strong>ess<br />

Supermarkets<br />

<strong>Department</strong> stores<br />

<strong>Department</strong> stores<br />

<strong>Department</strong> stores<br />

Supermarkets<br />

<strong>Department</strong> stores<br />

Electronic specialty<br />

stores<br />

Supermarkets<br />

<strong>Department</strong> stores<br />

Electronic specialty<br />

stores<br />

Supermarkets<br />

<strong>Department</strong> stores<br />

<strong>Department</strong> stores<br />

<strong>Department</strong> stores<br />

<strong>Department</strong> stores<br />

12


2. Domestic department store operators tend to focus on regional<br />

markets; while foreign players usually have wider footpr<strong>in</strong>ts<br />

Most of the domestic department store operators <strong>in</strong> Ch<strong>in</strong>a are region-focused.<br />

For <strong>in</strong>stance, Ra<strong>in</strong>bow <strong>Department</strong> Store focuses its operation on southern<br />

part of Ch<strong>in</strong>a, with 35 out of 52 stores runn<strong>in</strong>g <strong>in</strong> the southern region; Golden<br />

Eagle Retail <strong>Group</strong>, on the other hand, concentrates on the eastern region,<br />

with 26 out of 30 stores locat<strong>in</strong>g <strong>in</strong> the eastern region; and Spr<strong>in</strong>gland, one of<br />

the lead<strong>in</strong>g retailers <strong>in</strong> Yangtze River Delta, focuses ma<strong>in</strong>ly on southern<br />

Jiangsu.<br />

Exhibit 7 shows the regional footpr<strong>in</strong>ts of selected listed department store<br />

operators <strong>in</strong> Ch<strong>in</strong>a. The store locations of major departments store operators<br />

among the Top 100s are shown <strong>in</strong> Appendix 1.<br />

Exhibit 7: Store locations of selected department store operators <strong>in</strong> Ch<strong>in</strong>a, by region<br />

Parkson*<br />

New<br />

World*<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

Ra<strong>in</strong>bow Intime<br />

Golden<br />

Eagle<br />

Wangfuj<strong>in</strong>g Maoye<br />

South 3 (5.5%) 0 (-) 35 (67.3%) 0(-) 0 (-) 2 (8.3%) 7 (33.3%)<br />

East 13 (23.6%) 13 (34.2%) 8 (15.4%) 20 (43.5%) 26 (86.7%) 0 (-) 3 (14.3%)<br />

North 16 (29%) 13 (34.2%) 4 (7.7%) 3 (6.5%) 0 (-) 11 (45.8%) 10 (47.6%)<br />

Central 3 (5.5%) 8 (21.1%) 5 (9.6%) 6 (13%) 0 (-) 4 (16.6%) 0 (-)<br />

West 20 (36.4%) 4 (10.5%) 0 (-) 2 (4.3%) 4 (13.3%) 7 (29.2%) 1 (4.8%)<br />

Total 55 38 52 46 30 24 21<br />

*Note: Foreign operator<br />

Source: Company websites<br />

13


As there are huge<br />

regional disparities <strong>in</strong><br />

consumer tastes and<br />

preferences,<br />

region-focused<br />

department store<br />

operators usually have<br />

better understand<strong>in</strong>gs of<br />

the needs of local<br />

consumers. Moreover,<br />

regional department store<br />

operators normally have<br />

stronger local network<br />

and guanxi, which give<br />

them better barga<strong>in</strong><strong>in</strong>g<br />

power <strong>in</strong> their own<br />

regions. For <strong>in</strong>stance,<br />

many suppliers <strong>in</strong> Ch<strong>in</strong>a<br />

operate on a regional<br />

basis; this allows<br />

domestic department<br />

store operators to be able to build long-stand<strong>in</strong>g relationship with suppliers.<br />

Besides, many domestic players, particularly the state-owned ones, usually<br />

receive huge support from local governments and are able to secure prime<br />

locations <strong>in</strong> key areas or major commercial districts. All these partly expla<strong>in</strong> the<br />

strong performance of a number of domestic players <strong>in</strong> respective cities and<br />

prov<strong>in</strong>ces.<br />

Foreign department store operators, on the other hand, usually have wider<br />

national footpr<strong>in</strong>ts compar<strong>in</strong>g with their domestic counterparts. Among the top<br />

100s <strong>in</strong> 2011, Hong Kong-based New World <strong>Department</strong> Store Ch<strong>in</strong>a Ltd. and<br />

Malaysia-based Parkson Retail <strong>Group</strong> Ltd. were the only two foreign<br />

department store operators.<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

14


IV. Challenges<br />

1. Poor differentiation of department stores <strong>in</strong> Ch<strong>in</strong>a<br />

<strong>Department</strong> stores <strong>in</strong> Ch<strong>in</strong>a rely heavily on commissions from concessionaire<br />

sales, lead<strong>in</strong>g to poor differentiation of department stores. Moreover, as<br />

department store operators <strong>in</strong> Ch<strong>in</strong>a tend to rely on a number of key brands to<br />

secure commissions, the merchandise mix is largely similar across department<br />

stores. This prevents department store operators from develop<strong>in</strong>g their own<br />

store brands and greatly affects their profitability. On the other hand, it is<br />

expensive and difficult for lesser-known brands to compete for shelf space <strong>in</strong><br />

department stores <strong>in</strong> Ch<strong>in</strong>a. It is common for department store operators to<br />

levy cumbersome charges such as slott<strong>in</strong>g fees, new product list<strong>in</strong>g fees,<br />

promotion fees, etc. on weaker concessionaires.<br />

2. Lack of experienced <strong>in</strong>-house buyers<br />

It is quite common that department stores <strong>in</strong> the US and Europe have their own<br />

professional buyers to ensure the products sold at the stores are unique and<br />

exclusive. However, the case is very different <strong>in</strong> Ch<strong>in</strong>a as most of the<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

department stores are<br />

operat<strong>in</strong>g under the<br />

concessionaire model. Take<br />

the fashion <strong>in</strong>dustry as an<br />

example. In Ch<strong>in</strong>a, one of<br />

the major challenges fac<strong>in</strong>g<br />

Ch<strong>in</strong>a’s department store<br />

operators is the lack of<br />

professional fashion buyers<br />

with strong fashion sense,<br />

and know-how of fabrics and<br />

sourc<strong>in</strong>g. Some <strong>in</strong>dustry<br />

experts said that it normally<br />

takes at least three years to<br />

nurture a professional buyer with practical experience and knowledge of a<br />

target market; and it may take up to eight years to tra<strong>in</strong> up a merchandise<br />

manager. Many department store operators are reluctant to <strong>in</strong>vest time and<br />

15


money to tra<strong>in</strong> their buyers. Some of them also worry that the buyers that they<br />

have tra<strong>in</strong>ed might jo<strong>in</strong> another company as a result of high demand of<br />

experienced <strong>in</strong>-house buyers.<br />

3. Increas<strong>in</strong>g threat from operators of other retail formats such as<br />

hypermarkets, specialty stores and professional stores<br />

Competition <strong>in</strong> Ch<strong>in</strong>a’s retail sector is fierce. Nowadays, department stores are<br />

fac<strong>in</strong>g the threat of los<strong>in</strong>g ground to hypermarkets and specialty stores. For<br />

hypermarket operators, they usually have stronger barga<strong>in</strong><strong>in</strong>g power over their<br />

suppliers due to economies of scale; thus, they are able to provide a wider<br />

range of products at a much lower price. The huge variety of products available<br />

at hypermarkets also allows consumers to shop most of their daily necessities<br />

under one roof. Furthermore, most of the department stores are located <strong>in</strong> the<br />

commercial districts while hypermarkets are normally situated <strong>in</strong> residential<br />

areas; the convenient locations of hypermarkets also help attract consumers<br />

and get more foot traffic.<br />

Specialty stores and professional stores, on the other hand, are able to provide<br />

more unique shopp<strong>in</strong>g experience for consumers. They have more control <strong>in</strong><br />

product ranges, pric<strong>in</strong>g, store layout, promotion activities, etc. and thus can<br />

better deliver their brand messages to consumers. Some prom<strong>in</strong>ent examples<br />

<strong>in</strong>clude apparel specialty retail cha<strong>in</strong> operators Zara and H&M, furniture retailer<br />

IKEA; and electrical appliance retailer Gome and cosmetics professional store<br />

operators SaSa and Watson.<br />

4. Stiff competition from e-commerce players<br />

Currently, onl<strong>in</strong>e shopp<strong>in</strong>g is fast ga<strong>in</strong><strong>in</strong>g popularity <strong>in</strong> Ch<strong>in</strong>a. Accord<strong>in</strong>g to<br />

iResearch, the transaction value of Ch<strong>in</strong>a’s onl<strong>in</strong>e retail market was up by<br />

67.8% yoy to reach 773.6 billion yuan <strong>in</strong> 2011, account<strong>in</strong>g for 4.3% of the total<br />

retail sales <strong>in</strong> Ch<strong>in</strong>a (see Exhibit 8). The onl<strong>in</strong>e transaction value reached 228.2<br />

billion yuan, 268.4 billion yuan and 284.2 billion yuan <strong>in</strong> 1Q12, 2Q12 and 3Q12,<br />

respectively. It is expected that the market size of the onl<strong>in</strong>e retail market <strong>in</strong><br />

Ch<strong>in</strong>a will exceed Japan <strong>in</strong> <strong>2012</strong>, and even overtake the US to become the<br />

largest onl<strong>in</strong>e retail market <strong>in</strong> the world by 2013.<br />

In particular, the grow<strong>in</strong>g popularity of some pure-click retailers such as Tmall,<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

16


360Buy, Tencent, Dangdang has posed a challenge to department store<br />

operators. Many of these lead<strong>in</strong>g B2C platforms are <strong>in</strong>tegrated marketplaces<br />

that offer shoppers one-stop shopp<strong>in</strong>g experiences; they also place <strong>in</strong>creas<strong>in</strong>g<br />

attention to customer/after-sales services. On the other hand, other B2C<br />

verticals have expanded their product categories <strong>in</strong> the hope of draw<strong>in</strong>g more<br />

traffic and <strong>in</strong>creas<strong>in</strong>g their scale economy.<br />

Exhibit 8: 2006 – 2015e Total transaction value of Ch<strong>in</strong>a’s onl<strong>in</strong>e retail market<br />

3,000<br />

2,500<br />

2,000<br />

1,500<br />

1,000<br />

500<br />

0<br />

Source: iResearch<br />

113%<br />

129%<br />

26 56 128<br />

105%<br />

263<br />

75%<br />

461<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

68%<br />

774<br />

53%<br />

1,184<br />

1,569<br />

33%<br />

2,012<br />

2,551<br />

28% 27%<br />

2006 2007 2008 2009 2010 2011 <strong>2012</strong>e 2013e 2014e 2015e<br />

Transaction value (billion yuan) Yoy growth (%)<br />

140%<br />

120%<br />

100%<br />

80%<br />

60%<br />

40%<br />

20%<br />

0%<br />

17


V. Recent developments<br />

1. Development of private labels and proprietary brands is ga<strong>in</strong><strong>in</strong>g<br />

attention; some department store operators are striv<strong>in</strong>g to nurture<br />

their own <strong>in</strong>-house buyers<br />

Currently, most department stores <strong>in</strong> Ch<strong>in</strong>a still lack competent buyers to<br />

source their own brands or products. As a result, the merchandise and brand<br />

mix rema<strong>in</strong>s very similar across department stores. In recent years, some<br />

department store operators have realized that <strong>in</strong>dividual store labels not only<br />

allow them to better differentiate from competitors, but also offer them better<br />

marg<strong>in</strong>s as they deal directly with brand owners or suppliers and thus can save<br />

on the commissions for middlemen. Indeed, to develop their own store labels or<br />

proprietary brands, some department stores have stepped up efforts to nurture<br />

their own merchandisers and buyer team. For <strong>in</strong>stance, Wangfuj<strong>in</strong>g<br />

<strong>Department</strong> Store has started to tra<strong>in</strong> up its own professional buyers and<br />

develop its own store labels. Direct merchandise sales <strong>in</strong> Wangfuj<strong>in</strong>g’s Beij<strong>in</strong>g<br />

stores reached 200 million yuan <strong>in</strong> 2011. Parkson also hopes to <strong>in</strong>crease direct<br />

sales proportion by <strong>in</strong>troduc<strong>in</strong>g exclusive apparel brands <strong>in</strong> its stores (started<br />

first <strong>in</strong> its Beij<strong>in</strong>g stores).<br />

It is believed that an <strong>in</strong>creas<strong>in</strong>g number of department store operators <strong>in</strong> Ch<strong>in</strong>a<br />

will start experiment<strong>in</strong>g new merchandis<strong>in</strong>g practices, <strong>in</strong> particular, to <strong>in</strong>crease<br />

direct merchandise sales and develop their own store labels. Indeed, a number<br />

of department stores <strong>in</strong> Ch<strong>in</strong>a have launched their own fashion store labels <strong>in</strong><br />

recent years. For <strong>in</strong>stance, Intime <strong>Department</strong> Store launched another<br />

proprietary brand “Mangano” <strong>in</strong> West Lake Intime <strong>Department</strong> Store <strong>in</strong><br />

September <strong>2012</strong> after successfully <strong>in</strong>troduc<strong>in</strong>g “Just<strong>in</strong> Intime” <strong>in</strong> 2009.<br />

Meanwhile, Tee Mall <strong>in</strong> Guangzhou also unveiled its private label “Teem<br />

Quality” , primarily sell<strong>in</strong>g women’s woolen sweaters at this stage.<br />

Hav<strong>in</strong>g said that, for most department store operators, it is not an easy task to<br />

develop private labels. Firstly, when develop<strong>in</strong>g private labels, department<br />

store operators need to have a large market share to enjoy an economy of<br />

scale. However, the department store sector <strong>in</strong> Ch<strong>in</strong>a is very fragmented.<br />

Secondly, private label operation model is very different from concessionaire<br />

model, which requires another type of management skill set; department store<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

18


operators need to <strong>in</strong>vest money and time to set up a new team and hire related<br />

buyers and talents to work on the new model. Thirdly, department store<br />

operators also need to bear the risk of hold<strong>in</strong>g high <strong>in</strong>ventory after launch<strong>in</strong>g<br />

their private labels.<br />

2. <strong>Department</strong> stores with dist<strong>in</strong>ct themes and position<strong>in</strong>g are w<strong>in</strong>n<strong>in</strong>g<br />

appeal<br />

Competition among department store operators is fierce; this is especially true<br />

<strong>in</strong> Ch<strong>in</strong>a s<strong>in</strong>ce most of the department stores <strong>in</strong> Ch<strong>in</strong>a are runn<strong>in</strong>g under<br />

concessionaire model. Apart from nurtur<strong>in</strong>g professional buyers and <strong>in</strong>creas<strong>in</strong>g<br />

the proportion of direct merchandise sales, some department store operators<br />

have ref<strong>in</strong>ed their market position<strong>in</strong>g strategies to cater to specific customer<br />

demographics.<br />

<strong>Department</strong> stores with dist<strong>in</strong>ct themes and position<strong>in</strong>g have emerged to cater<br />

to specific market segments such as luxury department stores, discount<br />

department stores, department stores for youth, etc. For <strong>in</strong>stance, <strong>in</strong> view of<br />

the grow<strong>in</strong>g high-end market, Wanda <strong>Department</strong> Store is reportedly plann<strong>in</strong>g<br />

to open three luxury department stores <strong>in</strong> Wuhan, Taiyuan and Changsha;<br />

these luxury department stores will follow the layout of shopp<strong>in</strong>g malls by<br />

hous<strong>in</strong>g more <strong>in</strong>ternational luxury brands. As reported, more than 60<br />

world-famous luxury brands have signed <strong>in</strong>itial agreement with Wanda <strong>Group</strong>.<br />

Other department store operators have also sought to differentiate and attract<br />

different consumer groups by launch<strong>in</strong>g sub-brands. Some examples <strong>in</strong>clude<br />

Beij<strong>in</strong>g Wangfuj<strong>in</strong>g <strong>Department</strong> Store (<strong>Group</strong>) Co Ltd, apart from its Wangfuj<strong>in</strong>g<br />

<strong>Department</strong> <strong>Stores</strong>, the company has also <strong>in</strong>troduced its sub-brand hQ (hQ 尚<br />

客); Dalian Dashang has also opened Mykal (麥凱樂) to target higher-end<br />

consumers and K<strong>in</strong>gson <strong>Department</strong> Store ( 千盛百貨) to target trendy<br />

youngsters. In October <strong>2012</strong>, Mopark (摩登百货) announced to open its new<br />

boutique department store ( 摩 登 新 天 地 ) at Metropolitan Plaza<br />

Guangzhou, target<strong>in</strong>g consumers with good fashion sense.<br />

3. Some department store operators adopt a hybrid model of<br />

“department store plus shopp<strong>in</strong>g mall”<br />

Keen competition and grow<strong>in</strong>g popularity of shopp<strong>in</strong>g malls have put<br />

considerable pressure on department store operators; to stay afloat of the<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

19


competition, some department store operators have started to revamp their<br />

stores by <strong>in</strong>corporat<strong>in</strong>g various types of enterta<strong>in</strong>ment facilities as well as<br />

cater<strong>in</strong>g services <strong>in</strong> their stores. They adopt a hybrid model of “department<br />

store plus shopp<strong>in</strong>g mall”, i.e. shopp<strong>in</strong>g mall store layout but largely runn<strong>in</strong>g<br />

under a concessionaire bus<strong>in</strong>ess model. This not only allows department<br />

stores to offer one-stop shopp<strong>in</strong>g experience to customers, but also enables<br />

them to diversify their <strong>in</strong>come streams.<br />

A typical example is Wangfuj<strong>in</strong>g<br />

<strong>Department</strong> Store <strong>Group</strong>. It has<br />

launched a series of revamp<strong>in</strong>g<br />

programs s<strong>in</strong>ce March 2010 to<br />

<strong>in</strong>troduce various complementary<br />

facilities <strong>in</strong>clud<strong>in</strong>g c<strong>in</strong>emas, play<strong>in</strong>g<br />

areas for kids, cater<strong>in</strong>g services,<br />

etc. at some of its Wangfuj<strong>in</strong>g<br />

<strong>Department</strong> <strong>Stores</strong>. It is reported<br />

that Wangfuj<strong>in</strong>g <strong>Department</strong> Store<br />

is plann<strong>in</strong>g to open four to six<br />

stores <strong>in</strong> Sichuan prov<strong>in</strong>ce <strong>in</strong> the<br />

com<strong>in</strong>g three years; all of them will be operated under the shopp<strong>in</strong>g mall<br />

format.<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

20


<strong>Department</strong> stores vs. shopp<strong>in</strong>g malls<br />

Some <strong>in</strong>dustry experts po<strong>in</strong>ted out that shopp<strong>in</strong>g malls are gett<strong>in</strong>g more<br />

popular <strong>in</strong> cities with higher consumer spend<strong>in</strong>g, while department stores are<br />

more susta<strong>in</strong>able <strong>in</strong> lower-tier cities. Accord<strong>in</strong>g to Macquarie Research,<br />

department stores account for 70% of the exist<strong>in</strong>g retail supply <strong>in</strong> tier one and<br />

two cities, and 85% of the retail supply <strong>in</strong> tier three cities.<br />

Below is the comparison of department store and shopp<strong>in</strong>g mall:<br />

<strong>Department</strong> store Shopp<strong>in</strong>g mall<br />

A retail format Mix of retail formats<br />

Concessionaire model, charg<strong>in</strong>g a<br />

commission rate on gross sales with a<br />

m<strong>in</strong>imum sales guarantee<br />

Can issue gift card (which can<br />

guarantee sales)<br />

Merchandise categories are quite<br />

standardized; less variety <strong>in</strong> tenant mix<br />

More appropriate for brands that are not<br />

very well-known to Ch<strong>in</strong>ese consumers<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

Receive rental <strong>in</strong>come from tenants<br />

Difficult to forecast and guarantee<br />

rental return, especially <strong>in</strong> tier one and<br />

two cities<br />

Good tenant mix that offers a wide<br />

variety of brands or shops<br />

Less appropriate for tier two and three<br />

cities with lower brand awareness<br />

4. Some department store operators have gone onl<strong>in</strong>e; yet, most are not<br />

very successful<br />

The number of onl<strong>in</strong>e shoppers <strong>in</strong> Ch<strong>in</strong>a has <strong>in</strong>creased tremendously <strong>in</strong> recent<br />

years; accord<strong>in</strong>g to the Ch<strong>in</strong>a Internet Network Information Centre, the number<br />

of onl<strong>in</strong>e shoppers reached 210 million as of June <strong>2012</strong>, account<strong>in</strong>g for 39.0%<br />

of Ch<strong>in</strong>a’s Internet population. To ride on the wave of the boom<strong>in</strong>g onl<strong>in</strong>e<br />

market, a number of department store operators such as New World, Intime,<br />

Ra<strong>in</strong>bow, Xidan and Wangfuj<strong>in</strong>g, etc. have launched their onl<strong>in</strong>e stores, hop<strong>in</strong>g<br />

to improve sales and snatch more market share <strong>in</strong> the onl<strong>in</strong>e market.<br />

Exhibit 9 shows some of the major department store operators with their own<br />

e-commerce operations.<br />

21


Exhibit 9: Selected department store operators with e- commerce operation (as of July<br />

<strong>2012</strong>)<br />

Enterprise Onl<strong>in</strong>e retail platform<br />

Dalian Dashang <strong>Group</strong> Co., Ltd.<br />

大連大商集團有限公司<br />

Jiangsu Wenfeng Great World Cha<strong>in</strong>store<br />

Development Co., Ltd.<br />

文峰大世界連鎖發展股份有限公司<br />

Beij<strong>in</strong>g Wangfuj<strong>in</strong>g <strong>Department</strong> Store (<strong>Group</strong>)<br />

Co., Ltd.<br />

北京王府井百貨(集團)股份有限公司<br />

Ra<strong>in</strong>bow <strong>Department</strong> Store Co., Ltd.<br />

天虹商場股份有限公司<br />

Golden Eagle Retail <strong>Group</strong> <strong>Li</strong>mited**<br />

金鷹商貿集團有限公司<br />

Hefei <strong>Department</strong> Store <strong>Group</strong> Co., Ltd.<br />

合肥百貨大樓集團股份有限公司<br />

Intime <strong>Department</strong> Store (<strong>Group</strong>) Co., Ltd.<br />

銀泰百貨(集團)有限公司<br />

Shandong Weifang <strong>Department</strong> Store (<strong>Group</strong>)<br />

Co., Ltd.<br />

山東濰坊百貨集團股份有限公司<br />

Guangzhou Grandbuy Co., Ltd.<br />

廣州市廣百股份有限公司<br />

J<strong>in</strong>an Hualian Commercial <strong>Group</strong><br />

濟南華聯商廈集團股份有限公司<br />

Nanj<strong>in</strong>g Central Emporium <strong>Group</strong> Stocks Co.,<br />

Ltd.<br />

南京中央商場股份有限公司<br />

Guangzhou Friendship <strong>Group</strong> Co., Ltd.<br />

廣州友誼集團股份有限公司<br />

Handan Sunsh<strong>in</strong>e <strong>Department</strong> Store (<strong>Group</strong>) Co.<br />

Ltd.<br />

邯鄲市陽光百貨集團總公司<br />

Beij<strong>in</strong>g Cuiwei Plaza Shopp<strong>in</strong>g Center<br />

北京翠微大廈股份有限公司<br />

Guangxi Nancheng <strong>Stores</strong> Jo<strong>in</strong>t-stock Co., Ltd.<br />

廣西南城百貨股份有限公司<br />

Tangshan <strong>Department</strong> Store <strong>Group</strong><br />

唐山百貨大楼<br />

Source: Company websites<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

www.66buy.cn<br />

www.wfdsj.com.cn/shop/default.aspx<br />

www.goonow.com<br />

www.myra<strong>in</strong>bow.cn<br />

www.goodee.cn/eshop<br />

www.bdemall.com<br />

www.y<strong>in</strong>tai.com<br />

www.92xmf.com<br />

www.igrandbuy.com<br />

124.128.251.234<br />

njzysc.tmall.com<br />

mall.cgzfs.com<br />

www.ygttg.com<br />

www.cwjt.com<br />

www.nnbh.cn<br />

shop4139.ltwj.cn<br />

22


Some early movers <strong>in</strong>clude Xidan <strong>Department</strong> Store, which set up its<br />

e-commerce platform<br />

(igo5.com) as early as 1998;<br />

Wangfuj<strong>in</strong>g <strong>Department</strong><br />

Store <strong>Group</strong> set up its onl<strong>in</strong>e<br />

platform (www.goonow.com)<br />

<strong>in</strong> 2007 and plans to further<br />

<strong>in</strong>vest 100 million yuan <strong>in</strong><br />

build<strong>in</strong>g a complete onl<strong>in</strong>e<br />

shopp<strong>in</strong>g operat<strong>in</strong>g platform.<br />

Other recent jo<strong>in</strong>ers <strong>in</strong>clude<br />

Parkson, its onl<strong>in</strong>e platform -<br />

Parkson emall- has come <strong>in</strong>to<br />

operation <strong>in</strong> September<br />

<strong>2012</strong>.<br />

Hav<strong>in</strong>g said that, not every<br />

department store player can<br />

develop a successful onl<strong>in</strong>e platform; many of these onl<strong>in</strong>e websites just serve<br />

as onl<strong>in</strong>e showrooms, display<strong>in</strong>g selected <strong>in</strong>-store items. Moreover, many<br />

department store operators may not be able to deal with the huge number of<br />

onl<strong>in</strong>e orders <strong>in</strong> a timely and cost effective manner. This is attributable to the<br />

fact that the bus<strong>in</strong>ess model for onl<strong>in</strong>e bus<strong>in</strong>ess is very different from that of<br />

traditional department store. Many traditional department store operators are<br />

not familiar with sell<strong>in</strong>g onl<strong>in</strong>e; besides, they may not have the necessary hard<br />

and soft <strong>in</strong>frastructure to support their onl<strong>in</strong>e operation.<br />

5. Non-core commercial areas and lower-tier cities are becom<strong>in</strong>g the<br />

new frontiers<br />

Prime locations are of strategic importance to department stores as they are <strong>in</strong><br />

a better position to attract and reta<strong>in</strong> traffic. However, <strong>in</strong> many key cities, most<br />

of the core locations <strong>in</strong> commercial areas are already saturated. Many<br />

department store operators are look<strong>in</strong>g for opportunities <strong>in</strong> non-core<br />

commercial areas with good public transport facilities/<strong>in</strong>frastructure. Indeed,<br />

good locations are no longer conf<strong>in</strong>ed only to core commercial areas. New<br />

shopp<strong>in</strong>g districts with large residential communities nearby and effective<br />

public transportation are <strong>in</strong>creas<strong>in</strong>gly favored by department store operators.<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

23


On the other hand, fierce competition <strong>in</strong> tier 1 and tier 2 cities are driv<strong>in</strong>g many<br />

department store operators to redirect their expansion plans to lower-tier cities;<br />

both domestic and foreign department store operators are actively explor<strong>in</strong>g<br />

the potentials of the lower-tier cities, hop<strong>in</strong>g to further extend their customer<br />

reach. For <strong>in</strong>stance, New World <strong>Department</strong> Store and Ra<strong>in</strong>bow <strong>Department</strong><br />

Store have both announced plans to step up their expansion <strong>in</strong> tier 3 and tier 4<br />

cities.<br />

6. Increas<strong>in</strong>g <strong>in</strong>vestment <strong>in</strong> the commercial property market<br />

To better secure store locations, some department store operators have<br />

<strong>in</strong>vested <strong>in</strong> the commercial property market. <strong>Department</strong> store operators with<br />

little commercial property background normally would lease the majority of their<br />

stores. Some of them may be tenants of shopp<strong>in</strong>g malls; they may have less<br />

control over their store size, layout, etc. In contrast, those department stores<br />

with stronger commercial property background may have more control over<br />

store design and store size.<br />

Some prom<strong>in</strong>ent department store operators with strong commercial property<br />

background <strong>in</strong> Ch<strong>in</strong>a <strong>in</strong>clude Intime <strong>Department</strong> and Golden Eagle Retail<br />

<strong>Group</strong>. These companies usually have higher ratio of self-owned properties,<br />

compar<strong>in</strong>g to their peers. Moreover, they are also the vanguard <strong>in</strong> adopt<strong>in</strong>g the<br />

hybrid model of “department store plus shopp<strong>in</strong>g mall”.<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

24


© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

25<br />

Appendix 1. Store locations of major department stores <strong>in</strong> Ch<strong>in</strong>a (as of July <strong>2012</strong>)<br />

City Prov<strong>in</strong>ce<br />

Friendship<br />

上海友誼<br />

集團<br />

Chongq<strong>in</strong>g<br />

Commerce<br />

(<strong>Group</strong>)<br />

Ltd.<br />

Dashang<br />

<strong>Group</strong><br />

重慶商社 大商股份<br />

Y<strong>in</strong>zuo Wangfuj<strong>in</strong>g<br />

山東銀座<br />

商城<br />

王府井<br />

百貨<br />

Changchun<br />

Euro Asia<br />

<strong>Group</strong><br />

長春歐亞<br />

集團<br />

Ra<strong>in</strong>bow Zhenhua<br />

天虹商場<br />

振華百貨<br />

集團<br />

Golden<br />

Eagle<br />

金鷹國際<br />

商貿集團<br />

Parkson New World<br />

百盛商業<br />

集團<br />

新世界<br />

百貨<br />

Hefei<br />

<strong>Department</strong><br />

Store<br />

合肥百貨<br />

大樓<br />

Beij<strong>in</strong>g<br />

Capital<br />

Retail<strong>in</strong>g<br />

<strong>Group</strong><br />

北京首商<br />

集團<br />

Intime<br />

銀泰百貨<br />

<strong>Li</strong>aon<strong>in</strong>g<br />

X<strong>in</strong>glong<br />

Big Family<br />

寧興隆<br />

大家庭<br />

Zhengzhou<br />

Dennis<br />

<strong>Department</strong><br />

Store<br />

鄭州<br />

丹尼斯<br />

M aoye<br />

茂業國際<br />

Guangzhou<br />

Grandbuy<br />

廣百股份<br />

有限公司<br />

J<strong>in</strong>an<br />

Renm<strong>in</strong><br />

Shopp<strong>in</strong>g<br />

<strong>Group</strong><br />

濟南華聯<br />

商廈<br />

Nanj<strong>in</strong>g<br />

Central<br />

Emporium<br />

<strong>Group</strong><br />

南京中央<br />

商場<br />

Beij<strong>in</strong>g<br />

Cuiwei<br />

Plaza<br />

Shopp<strong>in</strong>g<br />

Center<br />

Guangzhou<br />

Friendship<br />

<strong>Group</strong><br />

Charter<br />

<strong>Group</strong><br />

<strong>Li</strong>mited<br />

Shunyi<br />

Guotai<br />

<strong>Department</strong><br />

Store<br />

<strong>Group</strong><br />

北京翠微 廣州友誼 卓展集團 順義國泰<br />

South<br />

Guangzhou 廣州 Guangdong 1 13 5<br />

Shenzhen 深圳 Guangdong 22 6 1 10<br />

Dongguan 東莞 Guangdong 6<br />

Huizhou 惠州 Guangdong 2 1<br />

Shantou 汕頭 Guangdong 1<br />

Zhuhai 珠海 Guangdong 1<br />

Shunde 顺德 Guangdong<br />

Zhaoq<strong>in</strong>g 肇庆 Guangdong 1<br />

Jieyang 揭阳 Guangdong 1<br />

Zhongshan 中山 Guangdong<br />

Heyuan 河源 Guangdong 1<br />

Maom<strong>in</strong>g 茂名 Guangdong 1<br />

Foshang 佛山 Guangdong 1 1 2<br />

Zhanjiang 湛江 Guangdong 1 2<br />

Nann<strong>in</strong>g 南寧 Guangxi 1 2 11 2<br />

Wuzhou 梧州 Guangxi 3<br />

<strong>Li</strong>uzhou 柳州 Guangxi 6<br />

Yul<strong>in</strong> 玉林 Guangxi 2 1<br />

Hechi 河池 Guangxi 1<br />

Baise 百色 Guangxi 2<br />

Yizhou 宜州 Guangxi 1 1<br />

Guigang 贵港 Guangxi<br />

Guil<strong>in</strong> 桂林 Guangxi 1 2<br />

Xiamen 廈門 Fujian 3<br />

Fuzhou 福州 Fujian 1<br />

Quanzhou 泉州 Fujian 1<br />

East<br />

Shanghai 上海 - 36 1 4 9<br />

Hangzhou 杭州 Zhejiang 1 1 7<br />

Huzhou 湖州 Zhejiang 1<br />

Jiax<strong>in</strong>g 嘉興 Zhejiang 1 1<br />

Changshu 常熟 Zhejiang 1<br />

N<strong>in</strong>gbo 寧波 Zhejiang 1 2 4<br />

Zhoushan 舟山 Zhejiang 1<br />

Wenzhou 溫州 Zhejiang 2 1<br />

J<strong>in</strong>hua 金華 Zhejiang 3<br />

Cixi 慈溪 Zhejiang 1<br />

Yiwu 义乌 Zhejiang 1<br />

Zhuji 诸暨 Zhejiang 13<br />

Shengzhou 嵊州 Zhejiang 2<br />

Shaox<strong>in</strong>g 紹興 Zhejiang 1 4<br />

Nanj<strong>in</strong>g 南京 Jiangsu 5 1 4<br />

Suzhou 蘇州 Jiangsu 2 1 2<br />

Wuxi 無錫 Jiangsu 1 2 1<br />

Nantong 南通 Jiangsu 1<br />

<strong>Li</strong>anyungang 连云港 Jiangsu 1<br />

Yangzhou 揚州 Jiangsu 2<br />

Xuzhou 徐州 Jiangsu 2 1<br />

J<strong>in</strong><strong>in</strong>g 济宁 Jiangsu 1<br />

Taizhou 台州 Jiangsu 1<br />

Taizhou 泰州 Jiangsu 1 1 1<br />

Huaian 淮安 Jiangsu 1<br />

Yancheng 鹽城 Jiangsu 2<br />

Changzhou 常州 Jiangsu 1 3 1 1<br />

Suqian 宿遷 Jiangsu 1<br />

Zhenjiang 镇江 Jiangsu<br />

<strong>Li</strong>yang 溧阳 Jiangsu<br />

J<strong>in</strong>tan 金坛 Jiangsu<br />

Hefei 合肥 Anhui 3 2 66 1<br />

Ma'anshan 马鞍山 Anhui<br />

Bangbu 蚌埠 Anhui 21<br />

Tongl<strong>in</strong>g 铜陵 Anhui 4<br />

Huangshan 黄山 Anhui 6<br />

Hua<strong>in</strong>an 淮南 Anhui 2<br />

<strong>Li</strong>u'an 六安 Anhui 1<br />

Haozhou 毫州 Anhui 1<br />

Chaohu 巢湖 Anhui 1<br />

Wuhu 芜湖 Anhui 1<br />

Shucheng 舒城 Anhui 1<br />

Huaibei 淮北 Anhui 1<br />

Hunan<br />

Jiahui<br />

<strong>Department</strong><br />

Store<br />

湖南佳惠<br />

百貨<br />

Guangxi<br />

Nancheng<br />

<strong>Stores</strong><br />

廣西南城<br />

百貨<br />

Xiongfeng<br />

<strong>Group</strong><br />

雄風集團<br />

Nann<strong>in</strong>g<br />

<strong>Department</strong><br />

Store<br />

南寧百貨<br />

大樓<br />

JiaHua<br />

<strong>Stores</strong><br />

Hold<strong>in</strong>gs<br />

<strong>Li</strong>mited<br />

百佳華<br />

百貨<br />

Tangshan<br />

<strong>Department</strong><br />

Store <strong>Group</strong><br />

唐山百貨<br />

大樓


© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

26<br />

Appendix 1. Store locations of major department stores <strong>in</strong> Ch<strong>in</strong>a (as of July <strong>2012</strong>) (Cont’d)<br />

City Prov<strong>in</strong>ce<br />

Friendship<br />

上海友誼<br />

集團<br />

Chongq<strong>in</strong>g<br />

Commerce<br />

(<strong>Group</strong>)<br />

Ltd.<br />

Dashang<br />

<strong>Group</strong><br />

重慶商社 大商股份<br />

Y<strong>in</strong>zuo Wangfuj<strong>in</strong>g<br />

山東銀座<br />

商城<br />

王府井<br />

百貨<br />

Changchun<br />

Euro Asia<br />

<strong>Group</strong><br />

長春歐亞<br />

集團<br />

Ra<strong>in</strong>bow Zhenhua<br />

天虹商場<br />

振華百貨<br />

集團<br />

Golden<br />

Eagle<br />

金鷹國際<br />

商貿集團<br />

Parkson New World<br />

百盛商業<br />

集團<br />

新世界<br />

百貨<br />

Hefei<br />

<strong>Department</strong><br />

Store<br />

合肥百貨<br />

大樓<br />

Beij<strong>in</strong>g<br />

Capital<br />

Retail<strong>in</strong>g<br />

<strong>Group</strong><br />

北京首商<br />

集團<br />

Intime<br />

銀泰百貨<br />

<strong>Li</strong>aon<strong>in</strong>g<br />

X<strong>in</strong>glong<br />

Big Family<br />

寧興隆<br />

大家庭<br />

Zhengzhou<br />

Dennis<br />

<strong>Department</strong><br />

Store<br />

鄭州<br />

丹尼斯<br />

M aoye<br />

茂業國際<br />

Guangzhou<br />

Grandbuy<br />

廣百股份<br />

有限公司<br />

J<strong>in</strong>an<br />

Renm<strong>in</strong><br />

Shopp<strong>in</strong>g<br />

<strong>Group</strong><br />

濟南華聯<br />

商廈<br />

Nanj<strong>in</strong>g<br />

Central<br />

Emporium<br />

<strong>Group</strong><br />

南京中央<br />

商場<br />

Beij<strong>in</strong>g<br />

Cuiwei<br />

Plaza<br />

Shopp<strong>in</strong>g<br />

Center<br />

Guangzhou<br />

Friendship<br />

<strong>Group</strong><br />

Charter<br />

<strong>Group</strong><br />

<strong>Li</strong>mited<br />

Shunyi<br />

Guotai<br />

<strong>Department</strong><br />

Store<br />

<strong>Group</strong><br />

北京翠微 廣州友誼 卓展集團 順義國泰<br />

North<br />

Beij<strong>in</strong>g 北京 - 1 6 3 3 6 10 2 6 13<br />

Tianj<strong>in</strong> 天津 - 1 1 1<br />

Hohhot 呼和浩特 Inner Mongolia 1<br />

Baotou 包頭 Inner Mongolia 2<br />

Erdos 鄂爾多斯 Inner Mongolia 1<br />

Taiyuan 太原 Shanxi 1 2 1<br />

Q<strong>in</strong>gdao 青島 Shandong 2 1 1<br />

Yantai 煙台 Shandong 1 1 61 1<br />

Weihai 威海 Shandong 2 1 16<br />

Zibo 淄博 Shandong 1 9 3 5<br />

L<strong>in</strong>yi 臨沂 Shandong 8 1 1<br />

J<strong>in</strong>an 济南 Shandong 1 23 2 1 24<br />

Dongy<strong>in</strong>g 东营 Shandong 1 7 3<br />

Laiwu 莱芜 Shandong 1 2<br />

Taian 泰安 Shandong 6<br />

B<strong>in</strong>zhou 滨州 Shandong 7<br />

Rizhao 日照 Shandong 3<br />

Tengzhou 滕州 Shandong 2<br />

Anqiu 安丘 Shandong 1<br />

Weifang 潍坊 Shandong 3 3<br />

Heze 菏泽 Shandong 2<br />

X<strong>in</strong>tai 新泰 Shandong 2<br />

<strong>Li</strong>aocheng 聊城 Shandong 3 9<br />

X<strong>in</strong>gtai 邢台 Shandong 1<br />

Qufu 曲阜 Shandong 1<br />

Zhangqiu 章丘 Shandong 1<br />

J<strong>in</strong><strong>in</strong>g 济宁 Shandong 4<br />

Dezhou 德州 Shandong 2<br />

Zaozhuang 枣庄 Shandong 3<br />

Hebi 鹤壁 Shandong 1<br />

Lel<strong>in</strong>g 乐陵 Shandong 1<br />

Q<strong>in</strong>ghuangdao 秦皇島 Hebei 1<br />

Baod<strong>in</strong>g 保定 Hebei 1<br />

Shijiazhuang 石家庄 Hebei 1 1<br />

Tangshan 唐山 Hebei 1<br />

Wuan 武安 Hebei<br />

Handan 邯郸 Hebei<br />

Zhangjiakou 張家口 Hebei 1<br />

Shenyang 瀋陽 <strong>Li</strong>aon<strong>in</strong>g 1 4 1 1 3 4 1 1<br />

Dalian 大連 <strong>Li</strong>aon<strong>in</strong>g 41 2 1<br />

Anshan 鞍山 <strong>Li</strong>aon<strong>in</strong>g 1 1 1<br />

Wafangdian 瓦房店 <strong>Li</strong>aon<strong>in</strong>g 4<br />

J<strong>in</strong>zhou 锦州 <strong>Li</strong>aon<strong>in</strong>g 4<br />

Benxi 本溪 <strong>Li</strong>aon<strong>in</strong>g 5<br />

Dandong 丹东 <strong>Li</strong>aon<strong>in</strong>g 3<br />

Tiel<strong>in</strong>g 铁岭 <strong>Li</strong>aon<strong>in</strong>g 1 4<br />

Paij<strong>in</strong> 盘锦 <strong>Li</strong>aon<strong>in</strong>g 3 6<br />

Fushun 抚顺 <strong>Li</strong>aon<strong>in</strong>g 5<br />

Fux<strong>in</strong> 阜新 <strong>Li</strong>aon<strong>in</strong>g 3 1<br />

Chaoyang 朝阳 <strong>Li</strong>aon<strong>in</strong>g 2 1<br />

Y<strong>in</strong>gkou 营口 <strong>Li</strong>aon<strong>in</strong>g 1 2<br />

Huludao 葫芦岛 <strong>Li</strong>aon<strong>in</strong>g 2 1 1<br />

Gaizhou 盖州 <strong>Li</strong>aon<strong>in</strong>g 1<br />

X<strong>in</strong>gcheng 兴城 <strong>Li</strong>aon<strong>in</strong>g 1<br />

X<strong>in</strong>m<strong>in</strong> 新民 <strong>Li</strong>aon<strong>in</strong>g 1<br />

<strong>Li</strong>aoyang 辽阳 <strong>Li</strong>aon<strong>in</strong>g 2<br />

Changchun 长春 Jil<strong>in</strong> 3 1<br />

Jil<strong>in</strong> 吉林 Jil<strong>in</strong> 2 2<br />

Yanji 延吉 Jil<strong>in</strong> 1<br />

Huichun 珲春 Jil<strong>in</strong> 1<br />

Harb<strong>in</strong> 哈爾濱 Helongjiang 3 1 1 1<br />

Shuangyashan 双鸭山 Helongjiang 2<br />

Daq<strong>in</strong>g 大庆 Helongjiang 8<br />

Qiqihaer 齐齐哈尔 Helongjiang 1<br />

Qitaihe 七台河 Helongjiang 1<br />

Yichun 伊春 Helongjiang 1<br />

Mudanjiang 牡丹江 Helongjiang 4<br />

Jixi 鸡西 Helongjiang 2<br />

Heihe 黑河 Helongjiang 1<br />

Tuohua 妥化 Helongjiang 1<br />

Jiamusi 佳木斯 Helongjiang 4<br />

Hunan<br />

Jiahui<br />

<strong>Department</strong><br />

Store<br />

湖南佳惠<br />

百貨<br />

Guangxi<br />

Nancheng<br />

<strong>Stores</strong><br />

廣西南城<br />

百貨<br />

Xiongfeng<br />

<strong>Group</strong><br />

雄風集團<br />

Nann<strong>in</strong>g<br />

<strong>Department</strong><br />

Store<br />

南寧百貨<br />

大樓<br />

JiaHua<br />

<strong>Stores</strong><br />

Hold<strong>in</strong>gs<br />

<strong>Li</strong>mited<br />

百佳華<br />

百貨<br />

Tangshan<br />

<strong>Department</strong><br />

Store <strong>Group</strong><br />

唐山百貨<br />

大樓


© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

27<br />

Appendix 1. Store locations of major department stores <strong>in</strong> Ch<strong>in</strong>a (as of July <strong>2012</strong>) (Cont’d)<br />

City Prov<strong>in</strong>ce<br />

Friendship<br />

上海友誼<br />

集團<br />

Chongq<strong>in</strong>g<br />

Commerce<br />

(<strong>Group</strong>)<br />

Ltd.<br />

Dashang<br />

<strong>Group</strong><br />

重慶商社 大商股份<br />

Y<strong>in</strong>zuo Wangfuj<strong>in</strong>g<br />

山東銀座<br />

商城<br />

王府井<br />

百貨<br />

Changchun<br />

Euro Asia<br />

<strong>Group</strong><br />

長春歐亞<br />

集團<br />

Ra<strong>in</strong>bow Zhenhua<br />

天虹商場<br />

振華百貨<br />

集團<br />

Golden<br />

Eagle<br />

金鷹國際<br />

商貿集團<br />

Parkson New World<br />

百盛商業<br />

集團<br />

新世界<br />

百貨<br />

Hefei<br />

<strong>Department</strong><br />

Store<br />

合肥百貨<br />

大樓<br />

Beij<strong>in</strong>g<br />

Capital<br />

Retail<strong>in</strong>g<br />

<strong>Group</strong><br />

北京首商<br />

集團<br />

Intime<br />

銀泰百貨<br />

<strong>Li</strong>aon<strong>in</strong>g<br />

X<strong>in</strong>glong<br />

Big Family<br />

寧興隆<br />

大家庭<br />

Zhengzhou<br />

Dennis<br />

<strong>Department</strong><br />

Store<br />

鄭州<br />

丹尼斯<br />

M aoye<br />

茂業國際<br />

Guangzhou<br />

Grandbuy<br />

廣百股份<br />

有限公司<br />

J<strong>in</strong>an<br />

Renm<strong>in</strong><br />

Shopp<strong>in</strong>g<br />

<strong>Group</strong><br />

濟南華聯<br />

商廈<br />

Nanj<strong>in</strong>g<br />

Central<br />

Emporium<br />

<strong>Group</strong><br />

南京中央<br />

商場<br />

Beij<strong>in</strong>g<br />

Cuiwei<br />

Plaza<br />

Shopp<strong>in</strong>g<br />

Center<br />

Guangzhou<br />

Friendship<br />

<strong>Group</strong><br />

Charter<br />

<strong>Group</strong><br />

<strong>Li</strong>mited<br />

Shunyi<br />

Guotai<br />

<strong>Department</strong><br />

Store<br />

<strong>Group</strong><br />

北京翠微 廣州友誼 卓展集團 順義國泰<br />

Central<br />

Zhengzhou 鄭州 Henan 4 1 1 78<br />

Luoyang 洛陽 Henan 1 10 1<br />

X<strong>in</strong>xiang 新乡 Henan 2 1<br />

Luohe 漯河 Henan 2 1<br />

Xuchang 许昌 Henan 1<br />

X<strong>in</strong>yang 信陽 Henan 1 2<br />

Kaifeng 开封 Henan 1<br />

Puyang 濮阳 Henan 3<br />

Jiaozuo 焦作 Henan 6<br />

P<strong>in</strong>gd<strong>in</strong>gshan 平顶山 Henan 3<br />

Nanyang 南阳 Henan 3<br />

Anyang 安阳 Henan 3<br />

Shangqiu 商丘 Henan 1<br />

Shouguang 寿光 Henan 2<br />

Wuhan 武漢 Hubei 1 1 6 1 1<br />

Ezhou 鄂州 Hubei 1<br />

Xiangyang 襄陽 Hubei 1<br />

Xiann<strong>in</strong>g 咸寧 Hubei 1<br />

Suizhou 隨州 Hubei 1<br />

Xiantao 仙桃 Hubei 1<br />

Changsha 長沙 Hunan 1 1 1 1<br />

Yueyang 岳陽 Hunan 1<br />

Loudi 娄底 Hunan 1 1<br />

Huaihua 怀化 Hunan 26<br />

Shaoyang 邵阳 Hunan 6<br />

Hongjiang 洪江 Hunan 1<br />

Jishou 吉首 Hunan 3<br />

Zhuzhou 株州 Hunan 1<br />

Nanchang 南昌 Jiangxi 3 1<br />

West<br />

Chongq<strong>in</strong>g 重慶 - 2 176 2 3 1 1 2 1<br />

Chengdu 成都 Sichuan 3 1 2 1 1 1<br />

Dazhou 达州 Sichuan 2<br />

Mianyang 綿陽 Sichuan 1<br />

Leshan 乐山 Sichuan 2<br />

Guangan 广安 Sichuan 3<br />

Luzhou 泸州 Sichuan 3<br />

Yuechi 岳池 Sichuan 1<br />

Zigong 自貢 Sichuan 2 1<br />

Guiyang 貴陽 Guizhou 3<br />

<strong>Li</strong>upanshui 六盤水 Guizhou 1 7<br />

Kaili 凯里 Guizhou 6<br />

Renhuai 仁怀 Guizhou 2<br />

Q<strong>in</strong>gzhen 清镇 Guizhou 1<br />

Tongren 铜仁 Guizhou 1<br />

Bijie 毕节 Guizhou 3<br />

Zunyi 遵義 Guizhou 2 1 17<br />

Xi'an 西安 Shaanxi 1 2 4 2<br />

Xianyang 咸阳 Shaanxi<br />

Kunm<strong>in</strong>g 昆明 Yunnan 1 2 2 1<br />

Lanzhou 蘭州 Gansu 1 1 1 1<br />

X<strong>in</strong><strong>in</strong>g 西寧 Q<strong>in</strong>ghai 1 3<br />

Urumqi 烏魯木齊 X<strong>in</strong>jiang 1 1 1<br />

Total 43 189 136 104 24 6 52 99 30 55 38 103 17 31 25 106 21 23 24 8 6 6 3 13 76 28 21 4 14<br />

Hunan<br />

Jiahui<br />

<strong>Department</strong><br />

Store<br />

湖南佳惠<br />

百貨<br />

Guangxi<br />

Nancheng<br />

<strong>Stores</strong><br />

廣西南城<br />

百貨<br />

Xiongfeng<br />

<strong>Group</strong><br />

雄風集團<br />

Nann<strong>in</strong>g<br />

<strong>Department</strong><br />

Store<br />

南寧百貨<br />

大樓<br />

JiaHua<br />

<strong>Stores</strong><br />

Hold<strong>in</strong>gs<br />

<strong>Li</strong>mited<br />

百佳華<br />

百貨<br />

Tangshan<br />

<strong>Department</strong><br />

Store <strong>Group</strong><br />

唐山百貨<br />

大樓


Appendix 2: Major commercial districts <strong>in</strong> Ch<strong>in</strong>a, by region<br />

Southern Region<br />

City Major Commercial<br />

Guangzhou<br />

Districts<br />

Tianhe ( 天 河 ),<br />

Shangxiajiu ( 上 下 九 ),<br />

Railway station bus<strong>in</strong>ess<br />

area ( 火 車 站 商 圈 ),<br />

Beij<strong>in</strong>g Road ( 北京路),<br />

Nongl<strong>in</strong> (農林)<br />

Shenzhen Dongmen ( 東 門 ),<br />

Huaqiangbei ( 華 強 北 ),<br />

Nanshan ( 南 山 ),<br />

Renm<strong>in</strong>nan ( 人民南),<br />

Shennanzhong (深南中),<br />

Huaqiaocheng (華僑城),<br />

Baoan (寶安), Longgang<br />

(龍崗), Guomao (國貿),<br />

Diwang (地王)<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

Major <strong>Department</strong> <strong>Stores</strong> and<br />

Shopp<strong>in</strong>g Malls<br />

Friendship ( 友 誼 商 店 ),<br />

Wangfuj<strong>in</strong>g <strong>Department</strong> Store<br />

( 王府井百貨大樓), TEEMALL<br />

(天河城廣場), X<strong>in</strong>dax<strong>in</strong> (新大新<br />

百貨), GrandBuy ( 廣州 廣百 ),<br />

JUSCO (吉之島), La Perle (麗柏<br />

廣場), Taikoo Hui ( 太 古 匯 ),<br />

Grandview Mall ( 正佳廣場),<br />

Onel<strong>in</strong>k Walk Shopp<strong>in</strong>g Mall (萬<br />

菱匯)<br />

The MIXc (萬象城), KK MALL<br />

( 京基百納空間), Maoye<br />

<strong>Department</strong> Store ( 茂業百貨),<br />

Coco Park, Ra<strong>in</strong>bow<br />

<strong>Department</strong> Store ( 天虹百貨),<br />

Futian Central Walk (福田怡景<br />

中心城), Nanshan Coastal City<br />

( 南 山 海 岸 城 ), Yitian Holiday<br />

Plaza (益田假日廣場)<br />

28


Eastern Region<br />

City Major Commercial Districts Major <strong>Department</strong> <strong>Stores</strong><br />

and Shopp<strong>in</strong>g Malls<br />

Shanghai<br />

East Nanj<strong>in</strong>g Road (南京東<br />

路), West Nanj<strong>in</strong>g Road (南<br />

京西路), Huaihai Central<br />

Road (淮海中路), Xujiahui<br />

(徐家匯), Lujiazui (陸家嘴),<br />

Sichuan North Road (四川<br />

北路), X<strong>in</strong>kezhan (新客站),<br />

Renm<strong>in</strong> Plaza (人民廣場),<br />

Wujiaochang ( 五角場),<br />

Zhangyang Road (張楊路),<br />

Zhongshangongyuan (中山<br />

公園), J<strong>in</strong>gansi ( 靜安 寺),<br />

Caojiadu (曹家渡)<br />

Nanj<strong>in</strong>g X<strong>in</strong>jiekou ( 新 街 口 ),<br />

Shanxilu (山西路), Hunanlu<br />

( 湖南路), Zhongyangmen<br />

(中央門), Fuzimiao (夫子廟)<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

Shanghai X<strong>in</strong>tiandi (上海<br />

新天地), The Exchange<br />

Soho (上海 SOHO 東海廣<br />

場), Wanda Plaza (萬達<br />

廣 ), New World<br />

<strong>Department</strong> Store (新世<br />

界百貨), Shanghai CR<br />

Times Square (上海時代<br />

廣場), Shanghai IFC (上<br />

海國金中心), Shanghai<br />

International Commerce<br />

Centre (上海環貿廣場),<br />

Century L<strong>in</strong>k ( 世紀匯),<br />

Walton Plaza (華爾登廣<br />

場), Westgate Mall (梅龍<br />

鎮廣場), Plaza 66 (恒隆<br />

廣 場 ), The Grand<br />

Gateway ( 港匯廣場),<br />

CapitaMall (嘉信茂廣場),<br />

Parkson (百盛), Raffles<br />

City ( 東 福 士 廣 場 ),<br />

Shanghai Joy City (上海<br />

大 悅 城 ), Jiu-guang<br />

<strong>Department</strong> Store (久光<br />

百貨)<br />

Grand Ocean ( 大 洋 百<br />

貨 ), New World<br />

<strong>Department</strong> Store (新世<br />

界百貨), Golden Eagle<br />

( 金 鷹 ), Nanj<strong>in</strong>g<br />

International Center ( 南<br />

京國際廣場)<br />

29


Northern Region<br />

City City Major Commercial<br />

Beij<strong>in</strong>g<br />

Districts<br />

Wangfuj<strong>in</strong>g ( 王 府 井 ),<br />

Zhongguancun (中<br />

關村), Chongwenmen (崇<br />

文門), Xidan (西<br />

單 ), Dangdai ( 當代),<br />

Guomao (國貿),<br />

Yansha (燕莎), Chaowai<br />

(朝外), Gongzhufen (公<br />

主墳), Yaao ( 亞奧),<br />

J<strong>in</strong>rong Street (金融街),<br />

Shangdi (上地), Wangj<strong>in</strong>g<br />

(望京), Dongzhimen<br />

(東直門), Jianwai (建外),<br />

Fuchengmen (阜城門),<br />

Qianmen (前門)<br />

Shenyang Zhong Street ( 中街),<br />

Taiyuan Street (太原街),<br />

Beix<strong>in</strong>g ( 北行), J<strong>in</strong>lang<br />

(金廊), X<strong>in</strong>shun ( 興順),<br />

Nanta (南塔), Wu’ai (五<br />

愛)<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

Major <strong>Department</strong> <strong>Stores</strong><br />

and Shopp<strong>in</strong>g Malls<br />

Sanlitun Village (三里屯),<br />

Wanda Plaza (萬達廣場),<br />

Chaoyangmen SOHO (朝<br />

陽 門 SOHO), Grand<br />

Constellation Shopp<strong>in</strong>g<br />

Mall ( 置 地 星 座 商 場 ),<br />

U-Space Mall ( 優士閣商<br />

場), Xidan Cultural Centre<br />

(西單文化 廣場), Huanan<br />

Build<strong>in</strong>g ( 華 南 大 廈 ),<br />

Huawei Centre (華威大廈),<br />

J<strong>in</strong>g Tong Shops (京通商<br />

鋪), Oriental Plaza (東方廣<br />

場), CapitaMall (嘉信茂廣<br />

場), Hualian (華聯), Intime<br />

Lotte ( 樂天銀泰), The<br />

Place( 世貿天階), Youyi<br />

Shopp<strong>in</strong>g City (燕莎友誼商<br />

城)<br />

Shenyang Bailian<br />

Shopp<strong>in</strong>g Mall (瀋陽百聯購<br />

物中心), Palace 66 (皇城恒<br />

隆廣場), Parkson (百盛),<br />

Shenyang New World<br />

<strong>Department</strong> Store (瀋陽新<br />

世 界 百 貨 ), Shenyang<br />

Charter Shopp<strong>in</strong>g Centre<br />

( 瀋 陽 卓 展 購 物 中 心 ),<br />

Isetan (瀋陽伊勢丹百貨)<br />

30


Central Region<br />

City Major Commercial<br />

Wuhan<br />

Western Region<br />

Districts<br />

Wuguang ( 武 廣 ),<br />

Wangjiawan ( 王家灣),<br />

Zhongjiacun ( 鍾 家 村 ),<br />

Xudong ( 徐 東 ),<br />

Jiedaokou ( 街 道 口 ),<br />

Zhongnan ( 中 南 ),<br />

Simenkou ( 司門口),<br />

Wangjiadun ( 王家墩),<br />

Hanzheng Street ( 漢正<br />

街),<br />

Jianghan Road (江漢路),<br />

Tangjiadun ( 唐 家 墩 ),<br />

Luxiang (魯巷)<br />

City Major Commercial<br />

Chongq<strong>in</strong>g<br />

Districts<br />

Guany<strong>in</strong>qiao ( 觀音橋),<br />

Jiefangbei (解放碑),<br />

Shap<strong>in</strong>gba ( 沙 坪 壩 ),<br />

Yangjiap<strong>in</strong>g (楊家坪),<br />

Dadukou ( 大 渡 口 ),<br />

Nanp<strong>in</strong>g (南坪),<br />

Yongchuan Renm<strong>in</strong><br />

Plaza (永川人民廣場),<br />

Yongchuan Yuxi Plaza<br />

(永川渝西廣場), Kaixian<br />

(開縣), Wanzhou (萬州),<br />

Jiangj<strong>in</strong> (江津)<br />

Source: <strong>Li</strong> & <strong>Fung</strong> Research Centre<br />

© Copyright <strong>2012</strong> <strong>Li</strong> & <strong>Fung</strong> Research Centre. All rights reserved.<br />

Major <strong>Department</strong> <strong>Stores</strong><br />

and Shopp<strong>in</strong>g Malls<br />

Wuhan Tiandi (武漢天地),<br />

Chicony ( 群 光 廣 場 ),<br />

Wuhan International Plaza<br />

(武漢國際廣場購物中心),<br />

New Century <strong>Department</strong><br />

Store (新世紀百貨), Wuhan<br />

Plaza (武漢廣場), Wanda<br />

Plaza ( 萬 達 廣場 ), Intime<br />

<strong>Department</strong> Store (銀泰百<br />

貨)<br />

Major <strong>Department</strong> <strong>Stores</strong><br />

and Shopp<strong>in</strong>g Malls<br />

Metropolitan Plaza ( 大都<br />

會廣 場), Xicheng Tianjie<br />

( 西 城 天 街 ), Chongq<strong>in</strong>g<br />

Tiandi (重慶天地), Wanda<br />

Plaza ( 萬達廣場), Times<br />

Square ( 時 代 廣 場 ),<br />

CapitaMall (嘉信茂廣場 ),<br />

Wangfuj<strong>in</strong>g (王府井), New<br />

Century <strong>Department</strong> Store<br />

(新世紀百貨), Parkson (百<br />

盛)<br />

31


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