Old Exam Papers June 2012 (Set 2)

4. Does learning, knowledge and experience play a significant
role in developing our perceptual processes ? If so, give
examples to justify your answers.
5. "Ineffective communication is the fault of the sender." Do
you agree or disagree ? Discuss.
6. What steps can be taken to reduce and resolve behavioural
and structural interpersonal conflict ?
7. What is group and group behaviour ? What are the
benefits that an individual member gains from group
membership ?
8. "Some people say conflict is always bad, whereas, others
believe that some degree of conflict in organisations is
desirable." Which view do you subscribe and why ?
9. What do you mean by organisation politics ? "Modern
organisations are fertile places for politics to thrive ?"
Comment.
10. Discuss various dimensions of organisational climate.
Explain the importance of organisational climate in
motivating employees.
600 2 MS-21
A
MS-21
Management EXAMINATION, June, 2012
MANAGEMENT
Paper-MS-21
(Social Processes and Organizational Issues)
Time allowed : Three hours
Maximum marks : 70
Attempt any five questions. All
questions carry equal marks.
1. What do you mean by society in transition ? What are the
variables which influence this transition ?
2. What do you understand by ethical values ? Is it possible
to be totally honest in the current business environment ?
3. Explain in detail various approaches to learning. How does
each approach differ from one another ? Which one of
these approaches explains the process of learning more
completely ?
PTO