Cincom Eloquence - Perfect Documents Made Easy!

DATA SHEET
Cincom Eloquence is the most intuitive
document-automation solution in the industry,
providing business-line professionals with the
power to generate dynamic documents, both
structured and free-form, that are more fluent,
timely, and persuasive. By simplifying the
design, deployment, delivery, and
management of high-volume, personalized
document communications, Cincom
Eloquence can help organizations realize cost
savings of up to 80%, accelerate time-tomarket
by 90%, and reduce errors to near zero.
Design compelling documents: Cincom
Eloquence provides the automation tools you
need to easily design compelling templates
(incorporating complex logic, guided
workflows, and real-time data) that serve as the
basis for all of your fully personalized,
document communications—from a complex
letter to a highly customized insurance policy.
Templates can be imported from other sources
or easily created, tested, and edited within a
familiar Microsoft Word-based design
environment—lessening the burden on IT
departments.
Deploy timely communications: With a
commitment to open standards and field—
proven technologies, Cincom Eloquence is
engineered to be a single solution that scales
from highly personalized documents
generated on demand to structured
documents produced in batch. Rapid
deployment across your organization is
accomplished via a services-oriented
architecture (SOA) that optimizes your
infrastructure investments while providing
efficient integrations, multiple delivery
channels, and output flexibility (Postscript, PDF,
AFP, WordML, and PCL).
Deliver personalized content: Through a thinclient
interface, Cincom Eloquence provides
business users with “point-and-click” access to
a central repository containing templates with
preapproved content and preconfigured
workflows that easily guide the assembly and
generation of documents while interacting with
customers in real time. And, generated
documents can be delivered in any form
preferred by your customers—print or
electronic.
Manage the entire lifecycle of your
correspondence: Cincom Eloquence provides
a content-management solution that allows
companies to easily and effectively capture,
store, index, manage, and access all
documents. With Eloquence, companies can
quickly find and retrieve information whether it
is an entire document, a single line of
information within a document, or anything in
between.
Cincom Eloquence ®
Perfect Documents Made Easy!
Cincom Eloquence Author Environment
Cincom Eloquence Author Software and Local Repository
Shared Repository
Third-Party Application
Cincom Eloquence Web
Cincom Eloquence
Interactive Document
Composition Environment
Easy to Use!
Cincom Eloquence Production Environment
Composition Engine
Electronic
Print
Business Data Source:
Databases, XML Files,
and Flat Files
Cincom Eloquence Production Repository
Archive
Cincom Eloquence’s easy-to-use interface was co-developed with Human
Factors International, experts in the area of user-centered design, and
leverages the features, content-editing, and formatting capabilities of
Microsoft Word—including WordML, Microsoft’s published, open XML
schema. This enables you to move document design and generation out of
the IT department and onto the desktops of non-technical, line-of-business
professionals for more timely, accurate, and relevant document
communications.
Easy to Integrate!
Cincom Eloquence
Cincom Eloquence helps you optimize enterprise-wide legacy investments
by effortlessly integrating with core business applications, databases, and
information-technology infrastructures. Cincom Eloquence was engineered
based on an open, J2EE/XML service-oriented architecture (SOA) that utilizes
either JBOSS or IBM’s industry-leading WebSphere technology.
SIMPLIFICATION THROUGH INNOVATION ®

Design Deploy Deliver Manage
Rules
Logic
Data
TEMPLATE
content
Formatting
• User interface co-developed with
Human Factors International*
• Leverages the features, contentediting,
and formatting
capabilities of MS Word
• Template authoring simplified
through a graphical, “drag-anddrop”
view for logic and
embedded MS Word for content
and formatting
• Build a single document
template with multiple variations
(jurisdictions, language,
geography, and effective dates)
• Create reusable content
components (logos, paragraphs,
and address headers)
• Combine individual templates
into document collections
• Preview formatting and test logic
directly within the authoring
environment
• Lock compliance-oriented
content components from any
user changes
• Logins grant access to only those
features/functionality necessary
to execute a user’s unique
responsibilities
• Manage and add barcodes to
document templates
• Version control provides an audit
trail of all changes to document
templates and administrative files
On
Demand
Cincom, the Quadrant Logo, Cincom Eloquence, and Simplification Through
Innovation are registered trademarks of Cincom Systems, Inc. All other
trademarks belong to their respective companies.
© 2006, 2007, 2008, 2009, 2010 Cincom Systems, Inc.
FORM CE070607-1 6/10
Printed in U.S.A.
All Rights Reserved
Interactive
Batch
• Services-Oriented Architecture
(SOA) eases integration with core
applications, databases, and
infrastructures
• Published open standards (J2EE,
JSP, XML, and Word M L)
• Compiled-XML core accelerates
production throughput
• IBM WebSphere Application
Server/WebSphere MQ Series
or JBOSS/ActiveMQ
• Access data directly from
databases, XML, or flat files
• Variety of output formats
supported including PDF,
Postscript, AFP, WordML and PCL
• Comprehensive facilities enable
late-stage testing in a secure
“staging” area of the production
environment without disrupting
active production users
• Comprehensive solution for
batch, interactive, and ondemand
document production
• Single sign-on support for
multiple software applications
• Web services enables enterprisewide
transformation initiatives
• Integrated security provides
authentication via “out-of-thebox”
support for LDAP/ADSI
protocol
World Headquarters • Cincinnati, OH USA • US 1-800-2CINCOM
Fax 1-513-612-2000 • International 1-513-612-2769
E-mail info@cincom.com• http://www.cincom.com
Print E-Mail
Web
Fax
• Intuitive thin-client interface for
interactive, real-time generation
• Point-and-click access to a
central repository containing
document templates with
preapproved content
• Out-of-the-box workflows guide
users through dynamic assembly
and generation in real time
• Users select from predefined
content (paragraphs, images) or
provide free-form text
• Comprehensive management
review framework (multi-level
hierarchies, append, and
parameter tools)
• Save documents at any stage of
workflow for later retrieval and
completion
• Extensive integration facilities
enable seamless and rapid
integration with external
applications
• Native WordML facilitates
printing, post-printing, and
electronic delivery strategies
• Support of all major print streams
and electronic outputs, including
AFP, PDF, Postscript, PCL and XML
via local, central, or batch modes
• Streamline electronic delivery
and archiving by converting
documents (e.g., AFP to TIFF)
• Supports the insertion and
dynamic placement of PDF, JPG,
TIFF, message lines, barcodes,
and OMR marks
About Cincom Document Solutions
Archive
Index
Search
Retrieval
• Web-based access to documents
across the enterprise
• Fully automated archive and
retrieval
• Index data directly from native
outputs (AFP, PDF, Word,
Postscript, and PCL)
• Intuitive user interface for
developing powerful queries
• Standards-based platform
utilizing a services-oriented
architecture (SOA) in a Web
services environment
• Comprehensive find capabilities
down to the line level within a
document
• Centralized and remote scanning
capabilities
• Workflow built upon customer
business processes
• Role-based security access
• Retrieve parsed sections from
different documents and images
and combine them into a single,
organized PDF
*Human Factors International, Inc. (HFI)—global experts in the area of user-centered design.
Cincom Document Solutions (CDS) provides the most-intuitive, dynamic,
document automation solutions in the industry. By streamlining the design,
deployment, and delivery of high-volume, highly personalized document
communications, CDS has helped hundreds of businesses worldwide
strengthen customer relationships, minimize compliance risks, reduce costs,
and accelerate time-to-market.