Policies, Terms And Conditions Of Sale - WM Coffman
Policies, Terms And Conditions Of Sale - WM Coffman Policies, Terms And Conditions Of Sale - WM Coffman
Policies, Terms and Conditions of Sale The following apply to all WM Coffman customers: TO ORDER Provided you meet the qualifying criteria, a sales representative will guide you through the set up process. You will be granted a multiplier code to enter on our electronic price list. When you’re ready to order, simply email, fax or call our customer service department during the business hours stated on the back cover. PRICING Prices are derived via a multiplier system (set up at the time of becoming a customer) and may be reviewed or adjusted to accommodate for market volatility. Prices shown on invoices are final and must be paid accordingly. TERMS Subject to credit approval, payment terms are Net 30 after the date of the invoice. SHIPMENT Orders will be processed for shipment from one of our two Distribution Centers (Austell, GA and Plano, TX). Shipping charges are pre-paid and added to invoices unless other arrangements have been pre-approved. Freight quotes are estimates and subject to change based on actual weight at time of shipment. WARRANTY For a limited period of one year from date of shipment (12 months), WM Coffman products are warranted to be free from manufacturing defects in material and workmanship (please refer to WM Coffman Product Specifications for a list of natural variances acceptable within our family of products). If found to be defective by us, such products will be exchanged or credited at the customer’s option. Do not return merchandise without prior approval. WM Coffman Resources, their employees, servants or agents shall not be responsible for the improper use of our products. Labor charges and/or damage incurred during installation, repair or replacement as well as incidental and consequential damages are excluded. No other warranties or responsibilities for safety or performance are either expressed or implied. A complete Limited One Year Warranty 2 statement is available to you and your customers in compliance with the Magnuson-Moss Warranty Act of 1975. All stair parts are for interior use and installation only- unless otherwise stated in the product description. RETURNS AND CANCELLATIONS Prior approval must be obtained before returning any merchandise. All returns are limited to merchandise purchased during the past 90 days and must be in the original box and be in good, saleable condition. Merchandise approved for return is subject to a 25% Restocking Fee. Stock returns will additionally require a re-purchase of equal value at the time of the return. Merchandise must be returned freight prepaid. Items which have been installed, painted, or modified for any reason may not be returned. In order to insure proper credit and acceptance of returns, a WM Coffman supplied Return Goods Authorization number should be indicated on returns. RGA is valid for 30 days. After an order has been staged for shipping no changes or modifications are allowed unless approved by customer service. PAYMENTS Remittances are payable in U.S. Currency to: WM Coffman Resources, LLC PO Box 677351 Dallas, TX 75267-7351 CLAIMS SPECIAL ORDERS Orders for Special or Custom Parts are not subject to return or cancellation. A 50% deposit may be required on any custom order. Claims for shortages or manufacturing defects must be made to WM Coffman within 10 calendar days of the receipt of order. Please verify counts or identify damages before signing a Bill of Lading receipt. WM Coffman is not responsible for shortages unless noted on the delivery receipt/ Bill of Lading.
ABZ Antique Bronze SOLID: A traditional FORGED construction AN Antique Nickel BLK Flat Black Iron Finishes PC Gray / Black LITE IRON: HOLLOW CORE design reduces weight while maintaining strength. Wood Species 3 Finishes / Species ORB Oil Rubbed Bronze Matte Phospate availability ORC Oil Rubbed Copper Alder Beech Cherry Maple Oak Poplar Selected Primed Newels and Balusters available. SAT Satin Black
- Page 4 and 5: IRON Iron Collection Mediterranean
- Page 6 and 7: IRON Iron Collection Twist & Basket
- Page 8 and 9: IRON Shown: 2852 Baluster, 2853 Bal
- Page 10 and 11: IRON Iron Collection 2340 / FSH01 F
- Page 12 and 13: WOOD Box Newels Shown: C-4095-F Flu
- Page 14 and 15: WOOD Traditional Over-the-Post Show
- Page 16 and 17: WOOD Classic Over-the-Post Shown: C
- Page 18 and 19: WOOD Bristol Over-the-Post Bristol
- Page 20 and 21: WOOD Chippendale Over-the-Post Chip
- Page 22 and 23: WOOD Richmond Over-the-Post Richmon
- Page 24 and 25: WOOD Craftsman Post-to-Post Shown:
- Page 26 and 27: ACCESSORIES Fittings Traditional /
- Page 28 and 29: ACCESSORIES Starting Steps 28 C-801
- Page 30 and 31: ACCESSORIES Hardware and Accessorie
- Page 32 and 33: Ordering Specifications for Newels
- Page 34 and 35: Ordering Specifications for Baluste
- Page 36 and 37: Ordering Specifications for Fitting
- Page 38 and 39: “The Americans with Disabilities
ABZ<br />
Antique Bronze<br />
SOLID: A traditional<br />
FORGED construction<br />
AN<br />
Antique Nickel<br />
BLK<br />
Flat Black<br />
Iron Finishes<br />
PC<br />
Gray / Black<br />
LITE IRON: HOLLOW CORE design reduces<br />
weight while maintaining strength.<br />
Wood Species<br />
3<br />
Finishes / Species<br />
ORB<br />
Oil Rubbed<br />
Bronze<br />
Matte Phospate<br />
availability<br />
ORC<br />
Oil Rubbed<br />
Copper<br />
Alder Beech Cherry Maple Oak Poplar<br />
Selected Primed Newels and Balusters available.<br />
SAT<br />
Satin Black
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