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specifications geometry - Kona

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FAQs<br />

What is <strong>Kona</strong>’s address?<br />

World Headquarters - USA<br />

<strong>Kona</strong> USA<br />

2455 Salashan<br />

Ferndale, Washington 98248<br />

Canadian Distribution<br />

TBG Canada<br />

381 Railway Street<br />

Vancouver, BC<br />

V6A 1A4<br />

<strong>Kona</strong> Europe<br />

<strong>Kona</strong> Distribution<br />

Chemin du Molard 5<br />

1297 Founex<br />

Switzerland<br />

I want to race for <strong>Kona</strong>.<br />

Where do I send my resume?<br />

Mail (not fax or e-mail) to:<br />

Chris Newell<br />

<strong>Kona</strong> USA<br />

2455 Salashan<br />

Ferndale, Washington<br />

98248<br />

In Canada:<br />

Trevor Porter<br />

The Bicycle Group<br />

381 Railway Street<br />

Vancouver, BC<br />

V6A 1A4<br />

For all other countries contact your<br />

<strong>Kona</strong> distributor.<br />

4<br />

I would like to work for <strong>Kona</strong>,<br />

where do I send my resume?<br />

USA:<br />

Joe Shlabotnik<br />

<strong>Kona</strong> USA<br />

2455 Salashan<br />

Ferndale, Washington<br />

98248<br />

Canada:<br />

Richard Wadd<br />

The Bicycle Group<br />

381 Railway Street<br />

Vancouver, BC V6A 1A4<br />

Europe<br />

Meriem Maher<br />

Chemin du Molard 5<br />

1297 Founex<br />

Switzerland<br />

Where is my nearest<br />

Authorized <strong>Kona</strong> Dealer?<br />

You can locate your nearest <strong>Kona</strong><br />

Dealer all over the world here<br />

http://www.konaworld.com/dealers.htm<br />

For all other countries contact your<br />

national distributor.<br />

Where are the specs, prices &<br />

<strong>geometry</strong> of your bikes online?<br />

These can be located by navigating the<br />

BIKES menu on the front page of www.<br />

konaworld.com or directly by visiting<br />

http://www.konaworld.com/bikes.htm<br />

I have a general question, who<br />

do I send it to?<br />

Joe@konaworld.com will make sure<br />

that your question is answered by the<br />

most knowledgeable person.<br />

I have a technical question, who<br />

do I send it to?<br />

Send questions to tech@konaworld.com.<br />

We have a group of product and warranty<br />

persons that will take care of<br />

your problem.<br />

I have a warranty question,<br />

who do I send it to?<br />

USA: warranty-usa@konaworld.com<br />

Canada: warranty-canada@konaworld.com<br />

Europe: highlander@konaworld.com<br />

I would like to request product<br />

photos, logo art, action photos or<br />

advertising materials, how can I<br />

access these?<br />

Please visit www.konart.net with your<br />

login and password (<strong>Kona</strong>rt2011 (case<br />

sensitive)) to view all product photos,<br />

logo art, action photos and advertising<br />

materials. You can email requests to<br />

eddy@konaworld.com<br />

How do I register the warranty?<br />

Each and every <strong>Kona</strong> bike comes with<br />

an owner’s manual in the small parts kit.<br />

Located on the inside cover of the manual<br />

is a warranty card. You can fill out and<br />

mail in warranty cards to the above listed<br />

<strong>Kona</strong> addresses, but we prefer you register<br />

online at http://www.konaworld.com/<br />

warranty.htm<br />

Who owns <strong>Kona</strong> and where do you<br />

make your bikes?<br />

<strong>Kona</strong> is 50% US and 50% Canadian<br />

owned. It is an independent company; no<br />

one owns us and we don’t own anything<br />

else. We design all of our bikes from the<br />

ground up and visit the factories that make<br />

our frames and components and assemble<br />

our bikes in Taiwan every month while they<br />

are being produced. Bikes these days are<br />

a virtual United Nations (we have parts on<br />

our bikes made in Canada, China, France,<br />

Italy, Japan, Malaysia, USA) so it is almost<br />

impossible to get even half the parts on a<br />

bike from one country now. It is great to<br />

support your home country but the most<br />

important thing for <strong>Kona</strong> is to make the<br />

best bikes we can because our bikes are<br />

ridden by serious riders all around the world<br />

who expect nothing short of perfection.

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