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SMART Board User's Guide - Psychology

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If Your Laptop’s Serial Port is Unavailable<br />

If you’ve connected an interactive whiteboard to a COM port on your laptop computer, but the<br />

interactive whiteboard remains unresponsive, you may be experiencing a COM port conflict<br />

created by software on your laptop. If you use a laptop or personal digital assistant that<br />

transmits information to your computer using infrared (IR) light waves, software resident in<br />

your StartUp directory may be telling the COM port to continually monitor for nearby IR<br />

devices.<br />

Although you can physically connect a serial device such as an interactive whiteboard to the<br />

laptop’s COM port, the software can override this connection, reserving the COM port for the<br />

device specified by the software.<br />

One solution is to use a different COM port. If your IR device software uses COM1 but your<br />

computer has COM2 available, perform the following procedure:<br />

1 Plug the interactive whiteboard into COM2.<br />

2 Click the <strong>SMART</strong> <strong>Board</strong> icon in the system tray and select Control Panel.<br />

3 Click the Connect button under Serial Ports in the <strong>Board</strong>s tab.<br />

4 Select COM2 from the drop-down list and click the Select button.<br />

If you have only one COM port, you’ll need to disable the detection feature of the infrared<br />

software so your interactive whiteboard can use the COM port. If you require further<br />

assistance, consult your laptop owner’s manual or call <strong>SMART</strong> Technical Support at<br />

1.866.518.6791.<br />

On-Screen Display Controller for Windows Operating Systems<br />

When you use an interactive whiteboard with a projector or a <strong>SMART</strong> <strong>Board</strong> for Plasma<br />

Displays interactive overlay, you’ll also want to use the On-Screen Display Controller.<br />

With an On-Screen Display Controller installed, you’ll never need to hunt for an elusive<br />

remote control again. The On-Screen Display Controller offers you the convenience of<br />

controlling your projector or PDP – right at the <strong>SMART</strong> <strong>Board</strong> (or overlay) surface. And,<br />

unlike your remote control, the on-screen controller is no further away than a finger-press on<br />

the On-Screen Display Controller icon in the system tray.<br />

To help preserve expensive projector lamps or simply to prevent image burn-in in your<br />

plasma display, <strong>SMART</strong>’s On-Screen Display Controller detects the presence of any screen<br />

saver you may have installed. The On-Screen Display Controller responds when the screen<br />

saver becomes active by automatically turning off the projector lamp or putting the plasma<br />

display into sleep mode after a specified period of time has elapsed.<br />

As soon as activity resumes on the interactive whiteboard − i.e., after the overlay or<br />

<strong>SMART</strong> <strong>Board</strong> surface is touched or the mouse is moved − the On-Screen Display<br />

Controller will turn the projector lamp back on or reactivate the plasma display panel.<br />

To summarize, the On-Screen Display Controller:<br />

• allows you to control such aspects of the projector or plasma display as volume, power<br />

and input source right at the <strong>SMART</strong> <strong>Board</strong> surface<br />

• works with your screen saver to put your display into standby mode (turning off your<br />

projector lamp or putting your plasma display into sleep mode) after a period of<br />

inactivity. The next time you touch the interactive whiteboard, the projector lamp or<br />

plasma display is reactivated.<br />

In order for an On-Screen Display Controller to work, you’ll need:<br />

• an available COM port on your computer<br />

<strong>SMART</strong> <strong>Board</strong> User’s <strong>Guide</strong><br />

Win<br />

Tip<br />

If you don’t have a<br />

screen saver installed,<br />

consider installing the<br />

<strong>SMART</strong> Bulb Saver,<br />

which is especially<br />

designed for use with a<br />

board. See page 15 for<br />

details.<br />

13

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