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Key Concepts of Museology - ICOM

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72<br />

establishment. The notion <strong>of</strong> public<br />

is central to almost all <strong>of</strong> the current<br />

defi nitions <strong>of</strong> museum: “institution<br />

… at the service <strong>of</strong> society and its<br />

development, open to the public”<br />

(<strong>ICOM</strong>, 2007). It is also a “collection<br />

… the conservation and display<br />

<strong>of</strong> which are <strong>of</strong> public interest<br />

and intended for public knowledge,<br />

education and enjoyment” (Law on<br />

the museums <strong>of</strong> France, 2002), or<br />

again “an institution which owns<br />

and uses material objects, preserves<br />

them and exhibits them to the public<br />

according to regular opening hours”<br />

(American Association <strong>of</strong> Museums,<br />

Accreditation Program, 1973); the<br />

defi nition published in 1998 by the<br />

Museums Association (UK) replaced<br />

the adjective ‘public’ with the noun<br />

‘people’.<br />

The very notion <strong>of</strong> public closely<br />

associates the museum activities with<br />

its users, even those who are intended<br />

to benefi t from it but do not use its services.<br />

By users we mean <strong>of</strong> course the<br />

visitors – the public at large – about<br />

whom we think fi rst <strong>of</strong> all, forgetting<br />

that they have not always played the<br />

central role that the museum recognises<br />

today, because there are many<br />

specifi c publics. Museums have opened<br />

up to everyone only gradually,<br />

being fi rst <strong>of</strong> all a place for artistic<br />

training and for the territory <strong>of</strong> the<br />

learned and scholarly. This opening,<br />

which has led museum staff to take<br />

an increasing interest in all its visitors<br />

and also in the population that<br />

does not visit museums, has fostered<br />

the growth <strong>of</strong> ways <strong>of</strong> interpreting<br />

the museum to all the users, as we<br />

can see by the new words used over<br />

time: people, public at large, nonpublic,<br />

distant public, disabled or<br />

frail; users, visitors, observers, spectators,<br />

consumers, audience, etc. The<br />

development <strong>of</strong> the pr<strong>of</strong>essional fi eld<br />

<strong>of</strong> exhibition critics, many <strong>of</strong> whom<br />

present themselves as “public advocates”<br />

or “for the voice <strong>of</strong> the public”,<br />

is evidence <strong>of</strong> this current tendency<br />

to reinforce the idea that the public is<br />

at the core <strong>of</strong> general museum operations.<br />

Essentially since the end <strong>of</strong> the<br />

1980s we talk <strong>of</strong> a real “turn towards<br />

the public” in museal action, to show<br />

the growing importance <strong>of</strong> museum<br />

visits and take account <strong>of</strong> the needs<br />

and expectations <strong>of</strong> visitors (which<br />

corresponds to what we also call<br />

“the commercial trend <strong>of</strong> museums”,<br />

even if the two do not necessarily go<br />

together).<br />

3. By extension, in the models <strong>of</strong><br />

community museums and ecomuseums,<br />

the public has been extended<br />

to cover the whole <strong>of</strong> the population<br />

in the areas in which they are set.<br />

The population is the basis <strong>of</strong> the<br />

museum and in the case <strong>of</strong> the ecomuseum,<br />

it becomes the main player<br />

and no longer the target <strong>of</strong> the establishment<br />

(see Society).<br />

DERIVATIVES: DISABLED PUBLIC, MINORITY PUBLIC,<br />

NON-PUBLIC, PUBLIC AT LARGE, PUBLIC RELATIONS,<br />

PUBLICITY, TARGET PUBLIC.<br />

CORRELATED: AUDIENCE, ASSESSMENTS,<br />

COMMUNITY, CUSTOMERS, ECOMUSEUM, EVALUATION,<br />

EVALUATORS, LOYALTY BUILDING, PEOPLE, POPULATION,<br />

PRIVATE, SOCIETY, SPECTATORS, ENQUIRIES, TOURISTS,<br />

USERS, VISITING, VISITORS.

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