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Key Concepts of Museology - ICOM

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46<br />

time within pr<strong>of</strong>i t-making organisations.<br />

The concepts <strong>of</strong> market launch<br />

and museum marketing, like the<br />

development <strong>of</strong> tools for museums<br />

that have resulted from businesses<br />

(defi ning strategies, focusing on the<br />

public/visitor, resource management,<br />

fundraising, etc.) has considerably<br />

changed the museums themselves.<br />

Thus some <strong>of</strong> the confl icts regarding<br />

museum organisation and policies<br />

have been directly conditioned by<br />

the confl ict, within the museum<br />

itself, between a market rationale and<br />

a more traditional rationale <strong>of</strong> governance<br />

by public authorities. The<br />

result has been the development <strong>of</strong><br />

new forms <strong>of</strong> fi nancing (expansion <strong>of</strong><br />

the ranges <strong>of</strong> museum shops, renting<br />

<strong>of</strong> premises, reintroducing entrance<br />

fees, developing popular temporary<br />

exhibitions – blockbusters – or even<br />

selling objects from the collection.<br />

Increasingly these tasks which were<br />

auxiliary when they fi rst began have<br />

had a real impact on the conduct <strong>of</strong><br />

other museum tasks, to the point<br />

that they have sometimes been developed<br />

to the detriment <strong>of</strong> the other<br />

operations required for preservation,<br />

research and even communication.<br />

The specifi city <strong>of</strong> museum management,<br />

which may be structured<br />

around the sometimes contradictory<br />

or hybrid logics <strong>of</strong> the market on the<br />

one hand, and the public authorities<br />

on the other hand, derives from the<br />

fact that it is structured around the<br />

logic <strong>of</strong> giving (Mauss, 1923), through<br />

donations <strong>of</strong> objects and money or<br />

the actions <strong>of</strong> volunteers and asso-<br />

ciations <strong>of</strong> friends <strong>of</strong> the museum.<br />

Although donations and volunteer<br />

activities are properly and implicitly<br />

taken into account, this aspect has<br />

been less examined for its medium<br />

and long-term impact on museum<br />

management.<br />

DERIVATIVES: MANAGER, COLLECTION<br />

MANAGEMENT<br />

CORRELATED: ADMINISTRATION, BLOCKBUSTERS,<br />

BOARD OF DIRECTORS, ENTRANCE FEES, FEASIBILITY<br />

STUDY, FUNDRAISING, FRIENDS, HUMAN RESOURCES,<br />

MISSION STATEMENT, MUSEUM MARKETING, MUSEUM<br />

TRUSTEES, NON-PROFIT ORGANISATIONS, PERFORMANCE<br />

MARKERS, PROJECTS, PLANNING, STRATEGY,<br />

VOLUNTEERS.<br />

MEDIATION<br />

(INTERPRETATION)<br />

n. (from 15 th century Vulgar Latin: mediatio,<br />

de mediare) – Equivalent in French: médiation;<br />

Spanish: mediación; German: Vermittlung; Italian:<br />

mediazione; Portuguese: mediaçāo.<br />

Mediation is the translation <strong>of</strong> the<br />

French médiation, which has the<br />

same general museum meaning as<br />

‘interpretation’. Mediation is defi ned<br />

as an action aimed at reconciling parties<br />

or bringing them to agreement.<br />

In the context <strong>of</strong> the museum, it is<br />

the mediation between the museum<br />

public and what the museum gives<br />

its public to see; intercession, intermediate,<br />

mediator. Etymologically<br />

we fi nd in mediation the root med,<br />

meaning ‘middle’, a root which can<br />

be found in many languages besides<br />

English (Spanish medio, German<br />

mitte) and which reminds us that<br />

mediation is connected with the idea

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