Teller Skills Customer Service Fundamentals
Teller Skills Customer Service Fundamentals
Teller Skills Customer Service Fundamentals
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<strong>Customer</strong> <strong>Service</strong><br />
• Primary contact<br />
point for most<br />
customers/members<br />
• Represent the bank<br />
to customers<br />
• First line of defense<br />
against fraud and<br />
attempted scams<br />
• Requires people<br />
skills<br />
• Requires product<br />
knowledge<br />
Verisure, Inc<br />
© Copyright 2006 by Pivotal Financial Resources<br />
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