Teller Skills Customer Service Fundamentals
Teller Skills Customer Service Fundamentals
Teller Skills Customer Service Fundamentals
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Check Reviews<br />
Verisure, Inc<br />
• Is it a real check & properly negotiated?<br />
• If on-us; is it sufficient, properly dated,<br />
signed, endorsed and not a stop payment?<br />
• Is it endorsed properly and the ID verified?<br />
• Is it payable to a business? – Don’t cash<br />
those unless specifically authorized (rare)<br />
• Is it over any cash limits (CTR), require any<br />
approval or Reg CC delayed availability?<br />
• Is it related to a deposit with less cash?<br />
Handle as if cashing – watch for kites, check<br />
the ID and get the deposit slip signed.<br />
• Have you documented the ID used and<br />
validated items as necessary<br />
© Copyright 2006 by Pivotal Financial Resources<br />
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