Security breach

Recommendations

Info

Don’t miss your chance to enter one of this year’s 22 categories, and remember you can enter as many categories as you wish. Technology Categories Services Categories 1. Best Online Payments Solution 10. Best Merchant Acquiring Project 2. Mobile Payments Solution of the Year 11. Retailer of the Year 3. Best Multi-Channel Payments Solution 12. Financial Services Institution of the Year 4. Best Contactless Payments Project 13. Best Alternative Payments Project 5. Best In-Store Payments Solution 14. Cash Initiative of the Year 6. Technology Provider of the Year 15. Best Use of Social Media 7. Online Technology Provider of the Year 16. Compliance Project of the Year 8. Anti-Fraud/<strong>Security</strong> Solution of the Year 17. Best Prepaid Card Programme 9. CRM Programme of the Year Individual/Team Categories 18. Payments Pioneer Award 19. Payments Team of the Year (Retail) 20. Payments Team of the Year (Financial Services) 21. Payments Team of the Year (Solutions Provider) 22. Overall Winner 2013 Deadline for entries: 6 June 2013 ENTER NOW: www.payments-awards.com
Tom Allason is founder and CEO of Shutl, a webservice that connects retailers to local courier firms enabling them to offer their customers 90 minute delivery of online and in-store purchases. Shutl’s customers include Aurora Fashions, Argos, Maplin, The Entertainer and style-passport. Shutl’s proposition has helped High Street retailers to develop a competitive edge over pureplay e-tailers. Retail Systems: How did you get started in retail? TA: I had a previous business in the business to business (B2B) delivery space (eCourier.co.uk) but realised, through personal frustration,that there was a much bigger problem to be solved in e-commerce delivery. That is how the idea for Shutl came about. RS: What do you enjoy most about your job? TA: When customers post positive feedback to shutl. co.uk/feedback. We stream unfiltered tweets and comments onto our site so customers know we are completely transparent when it comes to publishing feedback. RS: Is there anything that frustrates you about the retail industry? TA: How difficult it is for large retailers to get e-commerce, store operations and IT all pulling in the same direction. RS: Is there a particular retailer who inspires you? TA: I know this is not very original, but I would have to say Apple. As a retailer they raised the bar for everyone. Tom Allason RS: Who is your IT hero? TA: Bill Gates- these days all the talk is about Steve Jobs but it was Bill Gates that zagged when everyone else was building hardware. Windows was world’s first real platform business and has done more than any other business to make personal computers ubiquitous. retail worlds RS: What piece of technology can’t you live without? TA: I would have to say my laptop. My life would be over If I lost it and my backups. RS: How do you relax? TA: I enjoy knocking flagged emails off my list. My inbox fills up very quickly so I have to keep on top of the important ones (this Q&A takes me to number 18 down from number 173 at beginning of week). RS: What was the last purchase you made online and was it a positive experience? TA: CCTV from Maplin, and it was a very positive experience… arrived very quickly too. (Maplin partnered with Shutl in February last year and now offer our 90 minute delivery service to online customers, using stock from 83 stores across the country). RS: And what was the last purchase you made on the High Street? TA: A new iPhone. I dropped mine in the bath and needed replacement in a hurry. No iPhone stockists currently offer Shutl and so I had to go to the store. It was still a great experience though since a ‘genius’ offered to replace it for the fraction of the price of a new phone. As I said earlier, I’m a big fan of Apple’s stores, they’re a very inspiring retailer. RS February - March 2013 RS 59
Page 1 and 2:
February - March 2013 FIRST CHOICE
Page 3 and 4:
RS Editor Karen Moss karen.moss@ret
Page 5 and 6:
NEC Display Solutions Showcase 2013
Page 7 and 8: Point of sale is dead. Long live
Page 9: In today’s fast-moving world, fle
Page 12 and 13: Visit us at RBTE 2013 12th-13th Mar
Page 14 and 15: RS RBTE preview RS Marketing: Smart
Page 16 and 17: RS RBTE preview RS If the recent NR
Page 18 and 19: RS Cards and payments 18 RS Februar
Page 21 and 22: contents 22..... We have contact Co
Page 23 and 24: usage such as vending machines and
Page 25 and 26: However, he does reveal doubts over
Page 27 and 28: ight and offer customers the chance
Page 29: PCI DSS means any data would be enc
Page 33 and 34: Looking forward This year’s Big S
Page 35 and 36: “Another problem is that early ad
Page 37 and 38: It’s all about a more personalise
Page 39 and 40: thoughts from the frontline The new
Page 42 and 43: RS bits and pieces Management bits
Page 44 and 45: RS 44 RS February - March 2013 feat
Page 46 and 47: awards2013 Now open for entries Dea
Page 48 and 49: RS letters to the editor letters 48
Page 50 and 51: RS appointments 50 RS February - Ma
Page 52 and 53: d i r e c t o r y RS M a r k e t p
Page 54 and 55: D I R E C T O R Y O F K E Y P L A Y
Page 56 and 57: D I R E C T O R Y O F K E Y P L A Y
show all

Security breach

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?