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RS<br />
Editor<br />
Karen Moss<br />
karen.moss@retail-systems.com<br />
Contributing writErs<br />
David Adams, Glynn Davis, Wayne<br />
Tuckfield, Ellie Robinson and Liz<br />
Morrell<br />
dEsign & produCtion<br />
Jason Tucker<br />
AdvErtising<br />
Lisa Gayle<br />
lisa.gayle@retail-systems.com<br />
subsCriptions<br />
Joel Whitefoot<br />
joel.whitefoot@retail-systems.com<br />
General enquiries - 0208 950 9117<br />
perspective@alliance-media.co.uk<br />
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Perspective Publishing,<br />
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circulation for the<br />
period Jan to Dec 2011<br />
All rights reserved. The publishers do not necessarily<br />
agree with the views expressed in this journal.<br />
ISSN 1369-5037<br />
Printed by Warners (Midlands) plc<br />
All rights reserved<br />
contents<br />
Cover Story<br />
28 <strong>Security</strong> <strong>breach</strong><br />
E-commerce has meant the rise of card not present (CNP) fraud. But do in-store security <strong>breach</strong>es still happen and<br />
what can retailers do to protect themselves? Dave Adams investigates<br />
Features<br />
Supplement<br />
Also in<br />
this issue<br />
February - March 2013<br />
FIRST FIRST CHOICE CHOICE FOR FOR TECHNOLOGY PURCHASERS PURCHASERS IN IN MULTI-CHANNEL RETAIL RETAIL<br />
<strong>Security</strong> <strong>breach</strong><br />
Payment security in-store has come a long<br />
way, but retailers shouldn’t be complacent.<br />
Retail Systems explores how you can protect<br />
your company against data <strong>breach</strong>es<br />
www.retail-systems.com<br />
Retail Business Technology Expo (RBTE) preview • Appointments • Payments supplement<br />
• Internationalisation feature• NRF’s Big Show review<br />
cover.indd 2 2/26/2013 3:25:41 PM<br />
13 On WITH THE SHOW<br />
Karen Moss takes a look at what’s in store for the retail industry at this year’s Retail<br />
Business Technology Expo (RBTE). Earl’s Court 2 Tuesday 12 and Wednesday 13 March<br />
33 LOOkIng fOrWard<br />
Karen Moss reports there was an air of optimism for 2013 among attendees at the<br />
National Retailing Federation’s Big Show in New York, 13-16 January<br />
44 nEW HIOrIZOnS<br />
There isn’t a prescribed formula for taking your business overseas. Here, Glynn Davis<br />
takes a look at the profits and pitfalls of internationalisation<br />
22 WE HavE cOnTacT<br />
Contactless payments have become more prevalent in the last year with several high<br />
profile roll-outs. Liz Morrell asks; are we really ready for cashless shopping?<br />
24 WHaT’S In yOur WaLLET?<br />
For retailers mobile has long been the means of bridging the gap between the online and<br />
offline worlds. Now with the introduction of e-wallets, mobile is facilitating multi-channel<br />
payments too. Wayne Tuckfield writes<br />
26 WEIgHIng THE OpTIOnS<br />
When retailers expand overseas they need to think about local payment options, but<br />
their stores in the UK need to offer alternative ways to pay for foreign visitors too. Ellie<br />
Robinson asks; is there enough choice?<br />
06 Comment<br />
08 Supply chain news<br />
11 Diary<br />
18 Cards & Payments Solutions<br />
39 Thoughts from the frontline<br />
42 Book reviews<br />
43 At a glance<br />
48 Letters to the Editor<br />
50 Appointments<br />
59 Retail worlds<br />
February - March 2013 RS 03
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