2012 ICTOP CONFERENCE Programme - ICOM

Photo Courtesy of Amsterdam Tourism & Convention Board
Bridges &
Boundaries:
Reframing
Professional
Education For
Museums +
Heritage?
2012
ICTOP Conference
Sept 13-15
Amsterdam
PROGRAMME

CONFERENCE
conference THEME
ICTOP, the ICOM International Committee
for the Training of Personnel, annual
conference will be held in Amsterdam Sept.
13-15 2012. Our meeting this year will be
hosted by the Reinwardt Academy for
Cultural Heritage, Amsterdam, School of
the Arts.
This international meeting will focus on the
theme of!“Bridges and Boundaries:
Reframing Professional Education for
Museums + Heritage?” A mixture of short
and long paper presentations, virtual
papers by video and other multi-media,
posters, panels and workshops will explore
current and emerging issues in the field of
museum professional development.
Themes will examine how professional
development education is or is not shifting
from a variety of global perspectives and
the implications for the conceptualization of
our museums/heritage sector and
professional preparation.
•Is there a genuine shift in concepts and the profession
or a pragmatic move that responds to governmental
policy and job opportunities?
•What are the challenges for museology programmes,
or other developers, in adopting wider definitions
such as that of heritage?
•Are there other tendencies in our pedagogy
representing either the voices of traditional or new
disciplines !"such as cultural studies, management,
curatorial studies, gallery studies, informatics !"or
emerging topics or issues !"such as development,
sustainability, inclusion, career planning and
employability !"that are compelling changes?
•Where is the profession in this discussion?
•What guidelines or competencies might be needed in
this complex situation?
Keynote Presentations By,
Dr. Mary Bouquet
Lecturer at University College Utrecht
Flying Buttresses: An Educational Round Trip -
13 September, Thursday 11am
Dr. Bouquet’s teaching and research focus, among other things,
is on the contemporary uses of historical collections, and
processes of museum renovation. She established and
coordinates the Cultural Heritage Internship Programme (CHIP)
as part of the Liberal Arts and Sciences curriculum at University
College. She is co-editor, with Howard Morphy (ANU), of the
Berghahn series Museums and Collections. She is on the
Advisory Board of Center for Museum Studies, University of
Oslo and on the Editorial Board of Museum Worlds: Advances
in Research, a new journal to be launched by Berghahn Books
in 2013.
Photo: Liesbeth Dingeman
Dr. Peter van Mensch
Mensch Museological Consulting
"For whose benefit?"-
14 September, Friday 9am
Peter van Mensch was professor of cultural heritage at the
Reinwardt Academie (Amsterdam) before he retired in August
2011. He served several (international) museum organizations
as board member. At present, he is member of the ICOM Ethics
Committee. He is a regular guest lecturer at universities
worldwide and is frequently invited as speaker at international
conferences. As researcher Peter van Mensch has made a
remarkable contribution to the development of museology as a
field of study; his current work now focuses on developing an
integral and integrated approach to heritage.
2

Photo: Kathleen O'Brien
CONFERENCE
conference WELCOME
To all Participants in the
2012 Annual Conference
of ICTOP-ICOM,
Amsterdam.
It is with the greatest pleasure that I
welcome you to Amsterdam for the 2012
Annual Meeting of ICTOP. One of my
dreams as Chair has been to hold a
meeting in Amsterdam at the Reinwardt
Academy, given the strong role of the
institution in building museum and heritage
studies. Also, I want to honor their
commitment to ICTOP and for providing
such strong support for the International
Committee through the years. It is in
Amsterdam at the Reinwardt that we find
the crucible of museology and heritage
ideas and praxis. I know that our 2012
meeting will prove my assumption.
Most of all though, the conference could
not occur without the participation of our
members and colleagues - this year
representing nearly 50 participants from
20 different countries. The work of
diversifying ICTOP’s membership and work
is our number one responsibility, though
we must also, as the museums and
heritage locations, build our membership
and prove relevance. As a volunteer
organization our challenges are many.
And so we hope to invite you to
Amsterdam to meet up with ICTOP
colleagues or to build new and lasting
relationships. I know that the program is
strong and I welcome you to our
conversations both at the conference and
after.
Another one of my objectives has been to explore
the notions of `profession` and `professional
development` as a framework for the work of
ICTOP and what strategies might follow. In this we
would embrace the complexity of educational
work that spans degree programs to association
workshops, from doctoral programs to individual
career development.
With this conference`s rich array of presentations
representing a stellar line up of professionals, our
meeting will be memorable for ICTOP in the rich
heritage landscape of Amsterdam and the
Netherlands. We hope we can entice you into
being an active member of ICTOP, spreading the
word and engaging in our strategic plan and
operations over the next years and help build our
relevancy to the International museum field.
My special thanks go out to Scott Pollock who has
been assisting in the conference organization, as
well as our program and organizing group.
Finally, then, I wish all the best dialogues and
deliberations as we build community and our
profession in Amsterdam.
Sincerely,
Lynne Teather, D. Phil. (Leicester Museum Studies),
Professor Emeritus,
Masters of Museum Studies,
University of Toronto, Faculty of Information
lynne.teather@utoronto.ca
102 Larratt Lane,
Richmond Hill, Ontario,
Canada L4C 0E3
Chair (2010-2013)
International Committee for the Training of Personnel (ICTOP)-
International Council of Museums (ICOM)
Co-editor Museum History Journal
3

CONFERENCE
thank YOU
WITH SPECIAL THANKS
Program and Organizing Committee
Lynne Teather, Chair of ICTOP, Assoc. Professor, Museum Studies, University of Toronto
Phaedra Livingstone, Secretary of ICTOP and Assistant Professor, Museum Studies, Arts and
Administration Program (AAD), University of Oregon
Darko Babic, ICTOP Board, Lecturer in Museology, University of Zagreb, Croatia
Hester Dibbits, Professor, Reinwardt Academy and Director of Masters in Museology Programme
Paula Assuncao dos Santos, ICTOP Board, Lecturer, Reinwardt Academy
Susan van 't Slot-Koolman, Reinwardt Academy
We are very grateful to the Reinwardt Academy for hosting the conference.
Reinwardt Academy of Cultural Heritage (Amsterdam School of the Arts)
Dapperstraat 315
1093 BS Amsterdam
The Netherlands
Tel. +31 (0)20 527 7100
Email:
Our special thanks to Peter van Mensch for his guide duties in Haarlem!
4

CONFERENCE
conference SCHEDULE
13 September, Thursday - Morning
8:00-9:30 Check-In and Registration
9:00-9:30 Welcome - President of ICTOP – Dr. Lynne Teather
Introductions
Greetings - President of ICOM – Dr. Hans Martin-Hinz
Representative of Netherlands Museums Association - Joke Bosch
President of ICOM, Netherlands - Dr.!Janrense Boonstra
Reinwardt Academy of Cultural Heritage - Professor Hester Dibbits
9:30-10:30 Opening Deliberations
Voices- Reframing Professional Education for Museums + Heritage?
Moderator: Hans Martin-Hinz, President, International Council of Museums (France)
Brief Presentations From: Peter van Mensch, Co-director of Mensch Museological Consulting and
former Professor of Cultural Heritage, Reinwardt Academie (Netherlands); Martin Segger, Adjunct
Professor of Canadian Art and Architecture, University of Victoria (Canada); Lynne Teather, Chair,
ICTOP (Canada)
Description: To begin our deliberations, we invite several noteworthy museum teachers and professional leaders to attempt,
not only to set the scene of our conference, but also to reflect on the challenge of regional differences in languages and
concepts, context and pressures and their implications for the work of ICOM and ICTOP. We will open the floor for
discussion to gather the perspective of participants as we start our deliberations.
10:30-11:00 Break
11:00-12:30 Keynote Talk and Discussion
Dr. Mary Bouquet, University College Utrecht (Netherlands)
Corridors and Flying Buttresses: An Educational Round Trip
Abstract: This paper is in two parts: the first discusses my interpretation of how things become heritage and how museums
are implicated in the process; the second considers the implications for professional education – and what that might mean in
different contexts.
12:30-1:30 Lunch
5

CONFERENCE
conference SCHEDULE
13 September, Thursday - Afternoon
1:30-3:00 Stream I. Progressive Pedagogy in Four Voices: Educators and Students
4 Presentations – 15 min presentations, 5 min q&a
Hester Dibbits, Course Director, Reinwardt Academy of Cultural Heritage (Netherlands)
Cultural Heritage & Museology at the Reinwardt Academy
Abstract: The Reinwardt Academy!approaches!cultural heritage from a museological perspective. What are the implications
of this approach for the curriculum at Reinwardt? How do Reinwardt lecturers, coming from different disciplines, different
professional fields, work on this together? And how have new lecturers, coming from outside the world of museums,
contributed to the curriculum? In what way did they / do they / will they change the Reinwardt-curriculum?
Martha Mahard, Graduate School of Library & Information Science Simmons College (United States)
Framing a Cultural Heritage Informatics Track in Archives, Library and Information Science
Abstract: This paper explores an interdisciplinary approach to the theory and practice of museology, archives, and
librarianship: the new Cultural Heritage Informatics Track at Simmons College. Faculty from art, archives, and library
science explored the theoretical frameworks of a cultural heritage curriculum. With an underlying focus on stewardship, this
program addresses concepts in organization, preservation, access, and use of collections, and how technology has evolved,
to meet the increasingly more sophisticated needs of users who demand more services and less mediation. These frames
invite us to re-consider our disciplines—and their influence on practice—as we prepare graduate students to work in a variety
of heritage institutions. The program is complemented by our Digital Curriculum Lab which is being used by university
partners internationally. The paper concludes with consideration of the case studies developed in conjunction with our initial
field studies. These studies suggest that achieving convergence in practice is more complex than earlier research suggests.
Lisa Truong, PhD Student, Carleton University (Canada)
Practicing Collaborative Museology
Abstract: This session examines the challenges of learning to apply theories and practices of collaborative museology while
training to be a museum professional through a post-mortem exploration of my Master’s final exhibition project, Sanaugaq:
Things Made by Hand mounted at the University of Toronto Art Centre in 2010. While our attempt to build meaningful
relationships with Inuit communities in the North was limited by the short timeframe of the project and lack of travel funds, we
were able to seek alternative partnerships with northern communities in Toronto. Our exhibition highlights the tensions that
can occur when applying best practices in a student-training programme.
Margaret A. Lindauer, PhD, Associate Professor & Museum Studies Coordinator, Department of Art History,
Virginia Commonwealth University (United States)
It’s Complicated: Teaching Second-Wave, New Museological Praxis
Abstract: This paper offers critical reflection of the assignment presented to students enrolled in the Spring 2012 graduatelevel
course “Museums & Communities” at Virginia Commonwealth University. Students were asked to conceptualize a tour
for the Wickham House, a historic house museum in Richmond, Virginia (USA), completed in 1812 for John Wickham, a
prominent attorney and British Loyalist. Students were asked to develop tours that focus on displayed material objects or
selected architectural features in the house; incorporate factual information about Wickham and/or the socio-political historic
context in which the house was built; and address a socio-political issue relevant to both early nineteenth-century and early
twenty-first-century Richmond residents. Course readings introduced students to issues associated with second-wave new
museology and historic house museums. This paper offers a synopsis of those issues; describes the creative range of ideas
that students presented; and identifies pedagogical challenges—discerned from students’ projects—that must be addressed in
order for second-wave new museological theory to be effectively translated into practice.
6

CONFERENCE
conference SCHEDULE
13 September, Thursday - Afternoon
1:30-3:00 Stream II. Professional/Career Perspectives
4 Presentations – 15 min presentations, 5 min q&a
Anna Maria Visser, Lecturer, University of Ferrara (Italy)
Museum and Cultural Heritage in Italy - Education and Training of Professionals.
Abstract: This paper addresses the relationship between museums and cultural heritage, in light of the Italian scene, where
landscape together with museums represent the main features of the country. Recent work reveals the perception of
professionals that stand between the formation of museums’ theory, the management of heritage matters and the everyday
need for administrative action. What do they
think!about!their!position?!Do!they!lean!towards!a!firmly!defined!museological!character!or!do!they!understand!themselves!a
s!heritage!professionals? What do their colleagues
think!about!these!concepts!and!how!they!understand!this!cooperation.
Rita Capurro, Researcher, Politecnico di Milano (Italy)
Museum Professions in Italy: Reinventing Training, Waiting for Job Opportunities in the Age of the
Crisis
Abstract: This research analyzes the situation of the main museums of the city of Milan to highlight significant features of the
scenario of museum professions in Italy, with the aim to define new strategies for the enhancement of professionalism in the
museums.
Nayra Llonch, PhD, University of Barcelona (Spain)
Department Specific Didactics at the University of Lleida: Is It Necessary To Educate Educators?
Abstract: It is well-known that the importance of museums and of a great part of heritage lies in the objects that form it.
Museum objects do not have one only reading, on the contrary, they may have multiple interpretations and these will
depend on the depth of the analysis they are subjected to, the diversity of interests and variety of subjects. From all this
arises the need of intermediation mechanisms to show and teach how to read the different messages contained in the
heritage objects. In this sense, the instruments of museum intermediation can be highly effective, however they have
important limitations as very often they do not go beyond teaching or informing and rarely succeed in stirring the visitor’s
mind, evoking or suggesting and besides, they cannot be adapted to the needs and capacities of the huge variety of
publics.Considering the limitations existing in the museum elements, human intermediation has, on the other hand, the ability
to adapt to the visitors’ subjectivity, to encourage dialogue, change the attitude and “view” of the public. In order to achieve
this, it is essential to foster a specific education for educators and the paper we propose here suggests some tools and
didactic methods!for educators to deal with this.
Hilde Neus, Surinam Museum Foundation (Netherlands)
'Designing,Dumbing,Distancing’
Abstract: For the last two years we have been working on a new exhibition and web site of a history of Suriname. In my
presentation I would like to elaborate on the making of this exhibition and why it is a history, and not the history.
Furthermore I would like to focus on the question how we have tried to reach the audiences: the already existing (school
children and tourists) and the new (Suriname people with no tradition of visiting museums).
3:00-3:30 Break
7

CONFERENCE
conference SCHEDULE
13 September, Thursday - Afternoon
3:30-5:00 Stream I. Issues of Pedagogy and Subject Emphases
4 Presentations – 15 min presentations, 5 min q&a
Christine Braunersreuther, Museologist, Lecturer, FH Joanneum (Austria)
Applied Theory in 4-D. Teaching of Visitor-Oriented Museology for Design Students
Abstract: Exhibition designers seldom hold permanent positions at museums, they rather work as freelanced contributors and
mostly, they get hired for just one exhibition or a similar project. To grant a good, successful communication between them
and academics and scientists in museums, it is all the more important to give them insights into the way museums are
structured. as well as to convey solid basics in museological theory.
Marcin Szel"g, PhD, Assistant Professor Adam Mickiewicz University in Poznan and Head of
Department of Education, National Museum in Poznan (Poland)
Education in Art Museums. Critical Remarks on Practical Dimension of the Educational Role of
Museums in Poland.
Abstract: In the light of the historical conditions, author will declare that Poland is very much in need of a new formula of
museum and education. Both can offer an opportunity to free museum from the overbearing burden of the past, which
includes the discreditable tradition of the nonchalant treatment of the museum by the state, wartime devastations and Stalinist
ideologisation during communism period.
Chiaro Mauro. PhD Candidate, University of Padova (Italy)
Young Visitors In Science Museums. What Competencies Do Museum Educators Need in their
Professional Preparation?
Abstract: The success of science museums lies in its appeal to children of different ages, even to pre-schoo children (3-6
years). This paper sets out to examine types of settings, strategies and tools that museums can arrange for young visitors in
order to achieve educational goals; and the necessary competencies required for a museum educator to work effectively
with pre-school children. Activities carried out with young children at science museums in the Veneto Region of Northeas
Italy were observed. Educators were interviewed and museum directors filled a questionnaire concerning museum
educational services. The aims were to recognize the authentic regional framework, to learn from museum practices, and to
identify the training needs of novice and expert professionals. The results represent the basis for programming a curriculum
tailored to museum educators who are beginning to work with early-childhood, and who need to improve their skills
and performance to boost the learning experience.
Trilce Navarrete Hernández, PhD Researcher and Lecturer University of Amsterdam, Digital
Heritage, (Netherlands)
Cultural Information Science at the University of Amsterdam: A Cross-Sector Approach
Abstract: In the digital world, the user is less interested in the source of information accessed than in the ways the information
can be used. Heritage content from museums published on the Internet including object images, registration, documentation
and contextualization, will be favored when content is of quality while free of access. The more ease to access it the more it
is used and reused. In that respect, future museum professionals must be aware of the issues related to managing the
information side of the museum.
8

CONFERENCE
conference SCHEDULE
13 September, Thursday - Afternoon
3:30-5:00 Stream II. Pedagogy and Education: Reflections
3 Presentations – 15 min presentations, 5 min q&a
Leena Tokila - Education Manager, Finnish Museums Association (Finland)
Finnish Museums Association Pedagogical Approach to Learning at the Workplace
Abstract: The environment of museums is changing and the role, value and impact of museums is!negotiated over and over
again in the society. Museums face new expectations from the community and funding authorities. Under these
circumstances, the expertise of museum staff is a success factor. Relevant questions are: what competencies are needed
in!and how to arrange in service!training in order to help museums gain these competencies? In this presentation, I will
discuss how institutions providing training should study and develop their pedagogical models and methods in order to meet
new challenges of!learning. Research on learning at the workplace has expanded since the beginning of the 1990s and is
currently wide-ranging and interdisciplinary. Some theoretical ideas about workplace learning will be shortly reviewed. The
presentation will include a case study as well: Finnish Museums Association is the coordinator in The Open museum -
A!Developing Learning Environment for Adults project which was launched in the beginning of 2010. During the project,
several special meetings were arranged for museum staff members to study museum pedagogy in their own or nearby
museum, in other words, in an actual workplace and a museum environment.
Lynne Teather, Professor Emeritus, University of Toronto and Chair ICTOP (Canada)
Future Directions for Professional Pedagogy and Education
Abstract: In this session Lynne will share some of the results of the 2011 ICTOP research project (Teather and Livingstone,
June 2012). Although there is more work to do, ICTOP hopes to involve more providers in the database as well as the
further development of the needed models, cases, articles, reports and all things to support our colleagues in the offering of
relevant, high-level museum/heritage studies and applied competencies.
Charlotte Holmes, United Kingdom Museums Association
Update: UK Status
Abstract: This informal and discursive session will provide delegates with a brief overview of challenges and issues affecting
the museum and heritage workforce in the UK along with an opportunity to reflect on and share their own experiences and
practice.
5:00-8:00 Reception At Reinwardt Academy
Join us for a social evening and wonderful opportunity to informally catch- up with your international colleagues and friends.
Everyone welcome. Your conference fee covers light fare and refreshments.
9

CONFERENCE
conference SCHEDULE
14 September, Friday - Morning
9:00-10:15 Keynote Talk and Discussion
Dr. Peter van Mensch, Mensch Museological Consulting
"For whose benefit?"
Abstract: In a provocative paper presented at a conference held in Brno (Czech Republic) in 1996, the late Kenneth Hudson
questioned the relevancy of museology as academic discipline and the usefulness of people that call themselves museologist.
Peter van Mensch, last year retired as Professor of Cultural Heritage at the Reinwardt Academy, will reflect on the questions
raised by Hudson. He will use his own professional biography as museologist to show that museology is perhaps more than
just an "agreeable form of self-indulgence" as Hudson suggested.
10:15-10:45 Break
10

CONFERENCE
conference SCHEDULE
14 September, Friday - Morning
10:45-12:30 Stream I. Continuation: Issue of Pedagogy and Subject Emphases
4 Presentations – 15 min presentations, 5 min q&a
Nick Crofts, Chair ICOM International Committee for Documentation (Switzerland) and Maija
Ekosaari, Project Manager, Museum Center Vapriikki (Finland)
Evolving to Meet Evolving Needs – The CIDOC Summer School Training Program
Abstract: Recognizing the pressing need to provide basic and advanced level professional training in documentation theory
and practice, CIDOC, ICOM’S International Committee of Documentation, in collaboration with an academic partner, the
Museum of Texas Tech University, has established a modular training program – the CIDOC Summer School. ICOM has
provided support for the program in the hope that it might be used as a model for training programs organized by other
International Committees. This paper takes the CIDOC Summer School as a case study, highlighting the opportunities and
constraints, both organizational and pedagogical, that confront ICOM International Committees setting up training
programs, and outlining the problems and difficulties that have yet to be solved. Finally, we hope to engage in a discussion
on the future development and evolution of the program.
Tanushree Gupta, Junior Research Fellow, Department of Conservation, National Museum Institute
(India)
Bridging the Gap Between Conservation and The World
Abstract: Interdisciplinary approach is essential in the world of conservation and it needs to be upgraded. Proper
understanding of the gaps would help to device a better strategy to connect. It is a gradual process but in the end, this
would become reality and the field of conservation would come at par with others.
Annette Gallman, Chair of LCM (Netherlands National Foundation of Museum Advisors)
Collections as the Focal Point of Training Museum Volunteers
Abstract: The Netherlands National Foundation of Museum Advisors (Landelijk Contact van Museumconsulenten (LCM)) is
the network organization of the museum advisory bodies of the twelve Dutch provinces. From the early 1980s we work
together in developing quality standards and promoting professional expertise, especially focused on voluntary staff of
museums who have no professional museum backgrounds. A national program of training courses and workshops,
accompanied by instruction books, is the backbone of this work. We like to share our experiences in this work with the
participants of ICTOP.
Reimer Knoop, Professor, Reinwardt Academy of Cultural Heritage (Netherlands)
Opportunism or Paradigm Shift?
Abstract: The question whether broadening the museum field to include heritage and its implications for the challenges to
vocational training, can be dealt with in two ways. On the one hand, museums have had a long life and they will doubtless
remain on the agenda for some time to come. There will remain, therefore, a certain demand for qualified, non-disciplinary
professionals: the museologist staff. On the other hand, museums can be seen to also gradually shift towards a new point of
gravity. During both the Inaugural Conference of the Association of Critical Heritage Studies this spring in Göteborg and the
UNESCO expert meeting on museums and collections this summer in Rio de Janeiro, it became increasingly clear that in
many parts of the world museums are being expected to increasingly and significantly contribute to social change and
societal innovation. The main set of opposing poles in this regard seems to be collection driven institutions vs. process driven
ones. This being what it is, vocation-training institutions should be aware of the need to respond to changing perspectives.
One way to do so is by actively engaging in these very discussions, but at the same time to not lose sight of the importance
of continuity and of the crafts that come with it. The proper functioning of museum and heritage institutions and initiatives is
threatened, I think, whenever this balance is disturbed for too long. Museum and heritage professionals should be able to
deal with this.
11

CONFERENCE
conference SCHEDULE
14 September, Friday - Morning
10:45-12:30 Stream II. Pedagogy, Profession and Futures in Museums and Heritage
4 Presentations – 15 min presentations, 5 min q&a; 2 Updates – 10 min, 5 min q&a
Clara Arokiasamy, OBE , KALAI, Organisation Development and Intangible Heritage (England) &
The University of Oslo/Museum of Cultural History (Norway)
Embedding Black and Ethnic and National Minority Europeans’ Cultural Rights into the Education
and Training of Museum Professionals: London and Oslo's Experience
Abstract: This paper will focus on the pilot course - “An Introduction to Embedding Cultural Diversity in Museums” -
incorporated into the brand new Masters in Museum Studies, launched by the University of Oslo in October 2010. It was
designed as a Cultural Diversity component aimed at incorporating the embedding of minorities’ cultural rights into the
training and education of museum professionals, which is lacking in many European states.
Wendy Molnar, Cultural Visions Consulting (Canada)
Professional Education North of 50
Abstract: The session explores how professional education in Canada’s North has shifted to accommodate the culture and
heritage of those who work in museums, heritage and visitor centres. Key issues central to this approach include physical
isolation, transient and under educated staff, as well as a strong desire to preserve a culture in danger of being eliminated.
Andreja Rihter, Museum Councillor, Museum of Recent History (Slovenia) and Tijana Palkovljevi#,
Director, Gallery of Matica Srpska (Serbia).
One Possible Model of Education in Museums
Abstract: The protection of heritage, whether tangible or intangible, in all its limits and scopes, is the main concern of
museums as institutions. Due to rapid changes during the last decade, museums have to satisfy primary needs of the society.
Within the project called Transition to the New Museum, the International Foundation - Forum of Slavic Cultures, as an
institution, strives to implement a series of workshops, which would contribute to professional specialization of museums as
heritage institutions and change their system of operation.
Jacqueline van Leeuwen. Stafmedewerker, FARO, Flemish Interface Centre for Cultural Heritage
(Belgium)
Desperately Seeking New Skills? A Co-creative Approach To The Professionalization of Museum
Staff
Abstract: A few years ago ICTOP developed Curricula Guidelines for Museum Professional Development. This model defines
five broad areas of competencies- needed to work effectively in today's museums. Even though this is quite a long list of
competencies, recent evolutions, both within the heritage field and abroad necessitate that new competences should be
added. Such as competences of innovation, social and brokerage skills, more entrepreneurial competences, more
specialized digital competences and social media, a better understanding of the heritage-concepts….and very soon new
challenges will be added. If we compare this list to existing educational programs for museum professionals, we see that they
tend to focus on (traditional) skills considering the acquisition, selection, preservation, research and communication of
heritage collections. On the other hand, the profiles of competencies for museum professionals formulated within the work
field are mainly aimed at securing the traditional roles of heritage conservation. Thus both educational programs and profiles
of competencies do not pay explicit attention to all the new competencies we need. How to develop them? This paper argues
that broad general “heritage programs” are not a good solution to meet these challenges and to develop all the new
competencies we need. There is no such thing as “one program that fits all”. Rather than employing generalists (who know a
little about a lot of things) museums should elaborate multidisciplinary teams with various specialist profiles at various levels.
At the work floor, these (future) museum professionals can develop their skills in co-creative and informal learning
programmes in which they are confronted with other perspectives.
12:30-1:30 Lunch
12

CONFERENCE
conference SCHEDULE
14 September, Friday - Afternoon and Evening
1:30-3:00 Workshop
ICTOP Futures
Lynne Teather, PhD, ICTOP Chair (Canada)
A workshop to touch base with participants on existing/emerging fields, questions, issues and concerns, all of which inform
ICTOP strategic directions and action plans. Themes to be covered include: (1) Defining our field; (2) Subject Emphases; (3)
Pedagogy Futures (4) Modes of Teaching; (5) Relation to Profession and Work; (6) Strategic Planning and Action Plan
3:00-3:30 Break
3:30 Annual General Meeting
Voting by members only. All welcome to attend.
7:00 ICTOP Dinner - Brasserie Harkema
Everyone is invited to an evening dinner at Brasserie Harkema, a contemporary version of the classic Parisian brasserie
located in the centre of Amsterdam. Brasserie Harkema is a pleasant and stylish meeting place where we plan to enjoy a
wonderful meal together. If you are planning to attend this event, please let ICTOP Chair, Lynne Teather know so she can
make appropriate reservations. The cost of the meal is estimated at 29.50 euros and individuals are responsible for
covering their own costs. Conference fees do not cover this event.
13

CONFERENCE
conference SCHEDULE
15 September, Saturday - Excursion to Haarlem
8:45 Train Travel to Haarlem, Amsterdam
(Covered by Conference Fees - Please Bring Your ICOM Card)
9:45-11:30 Walk To Teylers Museum: MuseumTour With Special Guide (Museum Director)
The oldest museum in the Netherlands, Teylers was founded in the eighteenth century. The Museum building dates from 1784
and houses exhibits (arts and science) legated by Pieter Teyler, a wealthy banker and merchant. Pieter Teyler van der Hulst
stipulated in his will that his capital (comparable to 80 million euros nowadays) should be placed in a foundation under the
management of five Directors, and that it should be used to stimulate, amongst other things, the arts and sciences.
11:30-12:30 Walk Through Haarlem
12:30 Lunch At Dolhuys Museum, Followed By Tour of Dolhuys Museum
Het Dolhuys is a national museum for psychiatry in Haarlem, the Netherlands founded in 2005 in the newly renovated
former old age home known as Schoterburcht but for centuries was a hospital. It is an interactive museum. The visitor is
encouraged to think about the contrasts between sanity and insanity, between visitors and inmates, and between participants
and observers. On display are the various personal effects of famous inmates of psychiatric hospitals, as well as old
treatment methods and tools used by the hospitals themselves. In 2005 the museum won the Dutch Design Prize in the
category ‘Exhibition & Experience Design’. In 2007 the museum received an honorable mention for The European Museum
of the Year Award.
2:30-3:00 Break
3:00-4:00 Workshop - Discussion of Implications for Professional Education
4:00 Return Walk To Train Station
5:00 Back In Amsterdam
Au revoir, a la prochaine.
23rd General Conference will be held from 10 to 17 August, 2013 in Rio de Janeiro, Brazil.
Come and join ICTOP at ICOM’s 2013 Conference.
14

egistration FORM
Yes, I would like to register for the ICTOP, the ICOM International Committee for the Training of
Personnel, Annual Conference to be held in Amsterdam September 13-15, 2012, hosted by the
Reinwardt Academy for Cultural Heritage, Amsterdam, School of the Arts.
Today’s Date
Surname
First Name
Institution
Job Title
Street Address / P.O. Box
City
Province / State
Postal Code / Zip Code
Phone / Fax
E-Mail
Country
Tentative Arrival Date
Tentative Departure Date
A. Please register me for:
FULL CONFERENCE
(Sept 13-15, Thurs-Sat)
SINGLE DAY
(Sept 13, Thurs)
SINGLE DAY
(Sept 14, Fri)
SINGLE DAY
(Sept 15, Sat)
Total Registration Fee (see reverse for fee schedule)
ICOM Member # (Individual or Institution)
B. Two easy payment options have been set up for
you. Please indicate your preference:
ON-LINE With Credit Card in CAD Funds
(UofTix Box Office)
INTERNATIONAL BANK TRANSFER in Euros
(see next page for international bank transfer details)
C. Send this completed registration form or
email the required fields to:
Scott Pollock, Conference Assistant
spollock.u.toronto@gmail.com
15

fee SCHEDULE
FULL CONFERENCE
(Sept 13-15, Thurs-Sat)
Registration Notes
Early Bird Rate Regular Rate Late or On-Site Rate
(Before July 10) (July 10-Sept 5) (Sept 6-Sept 15)
ICOM - ICTOP - ICOM Partner Member $300 / $394 CAD $330 / $434 CAD $360 / $473 CAD
Non-Member $400 / $526 CAD $430 / $565 CAD $460 / $604 CAD
Student $50 / $66 CAD $50 / $66 CAD $50 / $66 CAD
Spouse / Partner $60 / $79 CAD $90 / $105 CAD $90 / $105 CAD
SINGLE DAY
ICOM - ICTOP - ICOM Partner Member $110 / $145 CAD $125 / $164 CAD $140 / $184 CAD
Non-Member $150 / $197 CAD $170 / $223 CAD $190 / $250 CAD
Student $20 / $26 CAD $20 / $26 CAD $ 20 / $26 CAD
Payment, in full, must be received by the deadlines listed above to be eligible for the discounted rates.
On-site registration will be available at the Late-Registration/On-Site Rate.! Please bring cash, travellers cheques or pay online
at UofTix Box Office.
Your registration fee includes admission to paper sessions and talks, the conference packet, lunch each day, refreshment
breaks, admission to evening reception, and travel fare for September 15 excursion to Haarlam.
Travel to and from the conference and lodging are to be arranged and paid for separately – details available from the
ICTOP Conference website. Some rooms may be available at the Hotel Rembrandt and NHTropen Hotel.
Membership in ICOM (International Council of Museums) is available by visiting ICOM Membership online. Select ICTOP
as your committee to join the International Committee for the Training of Personnel.
Financial assistance is available through ICTOP Fellows Program.
The following cancellation policies apply to your registration:
Until August 11 - No Charge
Between August! 12-27 - 25% of full amount
After August 28 - 50% of full amount
After September 1 - No Refund
INTERNATIONAL BANK TRANSFER INFO*
Receiver : HCBC FRANCE (PARIS CBC 511)
Bank Address : ICOM ICTOP UNESCO HOUSE
1R MIOLLIS
75732 PARIS CEDEX 15
Account number : 05110015767 07
Bank Number : 30056 0511 05110015767 07
BIC-Swift : CCFRFRPP
IBAN : FR76 3005 6005 1105 1100 1576 707
* For all bank transfers, you must include:
ICOM/ICTOP/2012 Amsterdam – The Name of participant(s)
16