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Public Relations Institute of Ireland – Annual Conference 2013<br />

<strong>PR</strong> <strong>AT</strong> <strong>THE</strong> <strong>MEDIA</strong><br />

<strong>CROSSROADS</strong><br />

Kevin Bakhurst<br />

Managing Director of News & Current Affairs, RTÉ<br />

Paddy Cosgrave<br />

Founder, Web Summit series and F.ounders<br />

Dr. Gavan Titley & Dr. Roderick Flynn<br />

Centre for the Study of Media, Power and the Public<br />

Kay McCarthy<br />

Managing Director, MCCP – <strong>THE</strong> PLANNING AGENCY<br />

Stephen Jio<br />

Social Media and Community Manager, Dell<br />

Stephen Rae<br />

Editor, Irish Independent<br />

Angelina Fusco<br />

Editor TV News, BBC Northern Ireland<br />

www.prii.ie / Our hashtag is #<strong>PR</strong>IIconf13<br />

In association with Supported by<br />

Professor John Horgan<br />

Press Ombudsman<br />

Ann O’Dea<br />

CEO, Siliconrepublic.com<br />

Clyde Court Hotel<br />

Ballsbridge<br />

Dublin 4<br />

Thursday 25 April 2013<br />

Georgina Bowes<br />

Head of Digital Communications, Glanbia Consumer Foods<br />

Gareth O’Connor<br />

Social News Specialist, garethnews.com<br />

Edel McCarthy<br />

Digital Marketing Manager, Electric Ireland<br />

Lisa Clancy<br />

Director of Communications, GAA


Media fragmentation<br />

is here… and it’s here<br />

to stay<br />

The pace of change in the public relations and<br />

communications industry continues unabated. Every<br />

month – every week even – ushers in a new wave of<br />

challenges.<br />

With a plethora of platforms now available for sharing,<br />

influencing and engaging online, professional<br />

communicators need to be increasingly agile when<br />

it comes to devising and executing their <strong>PR</strong> and<br />

communications campaigns. Meanwhile, the traditional<br />

media’s requirement to put news out faster is adding<br />

fuel to an already fast-burning fire – and that’s before<br />

factoring in the dynamic of citizen journalist.<br />

<strong>PR</strong> at the Media Crossroads explores the evolving<br />

role of the <strong>PR</strong> professional in this complex, but exciting,<br />

media landscape and offers insights on delivering for<br />

clients, both internal and external, in the context of a<br />

new reality.<br />

Timely and topical content, coupled with a great line-up<br />

of speakers, makes our 2013 conference a must-attend<br />

event if you want the inside scoop on the tips and tricks<br />

that will help with your communications initiatives and<br />

maximise opportunities for hard-earned column inches,<br />

“shares”, “likes”, “retweets”, “pins” and more.<br />

I look forward to seeing you at the conference – it’ll be<br />

a great day.<br />

Niall Quinn, M<strong>PR</strong>II<br />

<strong>PR</strong>II President


<strong>PR</strong>OGRAMME FOR <strong>THE</strong> DAY<br />

Conference Chairperson: Matt Cooper, Journalist & Broadcaster<br />

8.30-9.20 Registration<br />

9.20-9.30 Niall Quinn M<strong>PR</strong>II, President <strong>PR</strong>III<br />

Opening address<br />

9.30-10.05 Dr. Gavan Titley & Dr. Roderick Flynn, Centre for the<br />

Study of Media, Power and the Public<br />

Media shake-up and shake-out: How<br />

<strong>PR</strong> practitioners can stay relevant in<br />

the new reality<br />

Dr. Gavan Titley is a media sociologist. He is a<br />

Lecturer in Media at the School of English, Media and<br />

Theatre Studies at the National University of Ireland,<br />

Maynooth. His research predominantly focuses on<br />

media, politics and racism in Europe, and his books<br />

include Broadcasting in the New Ireland (2010), The<br />

Politics of Diversity in Europe (2008) with Alana Lentin,<br />

and a forthcoming book, Hate Speech, Online (2013).<br />

Gavan has contributed to a wide range of edited<br />

books and publications. He is also a regular<br />

contributor on political issues to radio and television<br />

in Ireland, and contributes to The Guardian’s<br />

Comment is Free. With Roddy Flynn, he coordinates<br />

the newly established NUIM/DCU research Centre<br />

for the Study of Media, Power and the Public.<br />

Dr. Roderick Flynn is a full-time Lecturer at the<br />

School of Communications, Dublin City University,<br />

and co-director of the DCU/NUIM National Centre<br />

for Media, Power and the Public.<br />

He is also lead investigator on the Media Ownership<br />

Monitor project at DCU and previously chaired the<br />

MA in Film and Television Studies.<br />

His research interests include media and telecoms<br />

policy in Ireland, Europe and the US. The author of<br />

two books and numerous journal articles, Roddy<br />

has also been published in a variety of mainstream<br />

publications including The Irish Times, Magill, Hot<br />

Press and Film Ireland.<br />

10.05-10.40 Kevin Bakhurst, Managing Director News & Current<br />

Affairs, RTÉ<br />

Case study – RTÉ in crisis: In trouble<br />

financially and reeling from the aftermath<br />

of the Prime Time Investigates and Frontline<br />

debacles, where to next for the State<br />

broadcaster?<br />

Kevin Bakhurst was appointed to the position of<br />

Managing Director, RTÉ News and Current Affairs in<br />

July 2012.<br />

Formerly Deputy Head of the BBC Newsroom, Kevin<br />

oversaw BBC TV News, Radio News and the BBC<br />

News website. He also played a lead role in creating<br />

the BBC Multimedia newsroom and the move by BBC<br />

News to its new premises in central London.<br />

He was appointed Controller of the BBC News<br />

Channel in December 2005. Before that, he was<br />

Editor of the BBC Ten O’Clock News programme for<br />

two years, which won several awards including two<br />

BAFTAs, a Royal Television Society Award and an<br />

RTS News Event award.<br />

Kevin also worked on a number of major stories in<br />

the field for BBC News, including the 9/11 attack, the<br />

Inauguration of President Obama, the Paris Concorde<br />

crash and the 1997 Hong Kong handover. He was<br />

also a member of the BBC’s London 2012 Olympics<br />

management team and on the BBC Director General’s<br />

leadership group.<br />

10.40-11.10 Coffee & Networking<br />

11.10-11.45 Panel discussion: Stephen Rae, Irish Independent;<br />

Angelina Fusco, BBC Northern Ireland; Professor<br />

John Horgan, Press Ombudsman; and Ann O’Dea,<br />

Siliconrepublic.com<br />

The journalists’ views on the future of<br />

journalism<br />

• What is journalism now?<br />

• How are journalists approaching news gathering<br />

and reporting?<br />

• Are the days of investigative journalism dead?<br />

• How are consumption patterns changing?<br />

• Is the <strong>PR</strong>-journalist relationship still as important<br />

as it used to be?<br />

• How will media be funded in the future?<br />

• Fallout of the Leveson enquiry: Will it impact on<br />

our model of regulation?<br />

Stephen Rae was appointed Editor of both The Irish<br />

Independent and Independent.ie in September 2012.<br />

He is a member of INM’s management executive<br />

group and is currently overseeing a major reorganisation<br />

of the Independent’s content provision.<br />

He previously held the post of editor of the Evening<br />

Herald, during which time it grew market share,<br />

overseeing its evolution into a successful mid-market<br />

brand and the only daily paper to grow sales in 2012.<br />

He also served as deputy editor, associate editor<br />

(news) and security correspondent.<br />

Stephen is a qualified barrister, criminologist and<br />

graduate of the DIT School of Journalism. He is also<br />

a former editor of the Garda Review.<br />

Angelina Fusco is Editor of Television News at BBC<br />

Northern Ireland.<br />

Angelina has more than 30 years’ experience<br />

leading a large team covering some of the most<br />

politically complex, editorially challenging and<br />

sensitive stories in any part of Western Europe. For<br />

the last 14 years she has been directly responsible<br />

for the content of all BBC television news programmes<br />

in NI, many of which have concerned stories which<br />

have made world headlines.<br />

Recently Angelina worked for 12 months as a trainer<br />

at the BBC’s prestigious College of Journalism in<br />

London. Her role involved working with senior staff<br />

from the BBC and other news organisations from<br />

around the world on issues such as editorial<br />

leadership and editorial values. In 2012 she was<br />

awarded an Ochberg Fellowship at the Dart Centre<br />

for Journalism and Trauma at Columbia University’s<br />

School of Journalism.<br />

Professor John Horgan was appointed Ireland’s first<br />

Press Ombudsman in August 2007.<br />

Professor Horgan, who started his journalistic career<br />

on the Evening Press in 1962 and subsequently<br />

worked as a staff journalist on the Catholic Herald


and The Irish Times, has been a frequent contributor<br />

to a wide range of print and electronic media in Ireland<br />

and abroad. He became a member of Seanad Éireann<br />

in 1969 and subsequently served in Dáil Éireann and<br />

in the European Parliament.<br />

He joined the staff of Dublin City University (then the<br />

National Institute of Higher Education) in 1983 and<br />

was appointed Professor of Journalism at DCU in<br />

1999. He has been a member of the Interim Radio<br />

Commission, of the Commission on the Newspaper<br />

Industry, and of the Forum on Broadcasting. He is the<br />

author of a number of books on Irish media, and of a<br />

number of political biographies.<br />

Ann O’Dea is co-founder, CEO and editor-in-chief<br />

of siliconrepublic.com, Ireland’s leading online<br />

technology and innovation news service, which<br />

celebrates eleven years online in 2013. She is<br />

former editor-in-chief of Irish Director magazine<br />

and businessandleadership.com, which she also<br />

co-founded.<br />

11.45-12.20 Kay McCarthy, Founder and Managing Director,<br />

MCCP – <strong>THE</strong> PLANNING AGENCY<br />

Defining <strong>PR</strong> in a world where brands need<br />

to redefine their purpose<br />

Kay McCarthy has more than 22 years’ experience<br />

in developing brand, communication and innovation<br />

strategies.<br />

She previously worked in research, planning and<br />

senior brand management at Diageo on the Guinness<br />

brand. She moved agency side to head up planning at<br />

McCann Erickson Dublin before moving to London to<br />

lead the communications planning function at EMEA<br />

level on many global accounts.<br />

Kay has won several awards including two Euro Effies<br />

for work on Tourism Ireland International and Xbox<br />

in EMEA, and Adfx and AIM awards for her work on<br />

Tullamore Dew, Unilever, NTL, Sprite, Diet Coke and<br />

Heineken.<br />

Five years ago, Kay set up MCCP to bring best in<br />

class independent strategy and insight planning to<br />

brands in Ireland and internationally.<br />

12.20-12.55 Stephen Jio, Global Tablet & Gaming Digital Product<br />

Marketing Manager / Social Media & Community<br />

Professional, Dell<br />

Case study: Internal alignment – how to place<br />

social at the heart of your organisation<br />

Stephen Jio is a member of Dell’s Digital Marketing<br />

team. As the Global Online Marketing Manager for<br />

tablets and gaming products, he is responsible for<br />

providing an environment for customers to learn,<br />

understand and purchase their portfolio of tablets<br />

and gaming products online.<br />

A strong advocate of social engagement, Stephen<br />

is also a Dell Social Media Expert, participating<br />

with the social community on various technology<br />

subjects. The creator of Dell‘s initial Social Media<br />

Consumer strategy in EMEA, he formerly managed<br />

many of Dell‘s EMEA Facebook and Twitter accounts<br />

and set up locally based outreach teams for social<br />

engagement on behalf of Dell EMEA.<br />

Stephen provides training and mentoring services to<br />

Dell employees in social media and has participated<br />

in many conferences throughout Europe and the Middle<br />

East, speaking in particular on the importance of social<br />

participation across all employee levels and functions.<br />

Originally from the USA, Stephen lived in the San<br />

Francisco area and then in New York City before<br />

settling in Ireland 12 years ago. He can be reached<br />

on Twitter @stephenjatdell.<br />

1.00-2.20 Lunch & Networking<br />

2.20-2.55 Paddy Cosgrave, Founder of F.ounders and the Web<br />

Summit series<br />

“All it takes is one success”: Brand building<br />

in the digital age<br />

Paddy Cosgrave is a Political Science graduate<br />

of Trinity College Dublin. He is best known for his<br />

role in the development of the Web Summit series<br />

and F.ounders, an annual private gathering of some<br />

of the world’s leading tech company founders<br />

described as “Davos for Geeks” by Bloomberg.<br />

In 2009, Paddy co-founded the Undergraduate<br />

Awards of Ireland and Northern Ireland,<br />

a foundation that supports and celebrates<br />

outstanding undergraduate students throughout<br />

the island of Ireland.<br />

He previously co-founded MiCandidate, a service<br />

that provided real time political content to media<br />

companies in 25 European countries. It was<br />

acquired in 2009.<br />

Separately, Paddy has provided consultancy to<br />

Hilary Clinton’s Senior Advisor on Communications<br />

and has advised the Chairman of the UN Global<br />

Alliance on ICT and Development. In 2008 he was<br />

selected by the UN as a Global e-Leader for Youth<br />

and ICT.<br />

2.55-3.45 Panel discussion: Georgina Bowes, Glanbia Consumer<br />

Foods; Gareth O’Connor, garethnews.com; Edel<br />

McCarthy, Electric Ireland; and Lisa Clancy, GAA<br />

Social media’s place in the media mix<br />

• Approaching and analysing the relevancy of social<br />

media channels and investing in them appropriately<br />

• Unlocking the value of social data and establishing<br />

the correlation between brand preferences and<br />

communication needs<br />

• How to drive customer and/or media engagement<br />

• The role of ‘influencers’ in strengthening a brand<br />

• Measuring and evaluating your efforts<br />

• Impact of an online presence on brand reputation<br />

Georgina Bowes is Head of Digital Communications<br />

at Glanbia Consumer Foods.<br />

A champion of business and brand engagement in<br />

social media, Gina previously successfully devised,<br />

delivered and measured the social media strategy<br />

and ROI across eircom, eMobile and Meteor, winning<br />

several awards at industry level along the way.<br />

At Glanbia, she is responsible for the digital strategy<br />

of the company’s portfolio of consumer brands, which<br />

include Avonmore and Kilmeaden.<br />

Gareth O’Connor is an experienced journalist,<br />

broadcaster and storyteller. He worked at Ireland’s<br />

national station, RTÉ, for 18 years, most recently<br />

as editor of News on Two for RTÉ Two Television,<br />

where he was also responsible for helping to<br />

introduce social media news tools into the RTÉ<br />

newsroom.<br />

He developed his curation skills at social media<br />

news agency Storyful, where he was appointed the<br />

company’s first Director of News Gathering in early<br />

2012. This involved finding, verifying and supplying<br />

news content to international media companies<br />

including the BBC, Channel 4, ABC and the<br />

New York Times.<br />

In January, Gareth established garethnews.com,<br />

offering specialist social news curation and editorial<br />

services, in addition to social media consultancy<br />

and training.


Edel McCarthy is Digital Marketing Manager for<br />

Electric Ireland.<br />

At Electric Ireland she is part of the team that<br />

implemented the new Electric Ireland brand and<br />

the launch of competitive electricity and gas<br />

offerings. She is responsible for leading digital<br />

marketing strategy and plans for the organisation<br />

to support business priorities in terms of retention,<br />

sales and brand. This includes everything from<br />

social media strategy, customer care through<br />

social media and digitally-led brand campaigns,<br />

to driving effectiveness in online sales and<br />

harnessing digital innovation to deliver business<br />

and brand value.<br />

Edel has extensive marketing experience and<br />

started her career in a number of exciting Irish<br />

start-up organisations including Openet Telecom.<br />

She then moved to eircom before joining Microsoft<br />

as Marketing Manager for their Xbox and games<br />

division.<br />

Edel loves the opportunities that digital marketing and<br />

social media presents to brands (and marketers!). You<br />

can follow Edel on Twitter @edelmccarthy.<br />

Lisa Clancy was appointed Director of Communications<br />

for the GAA in September 2008. Prior to her current<br />

role, Lisa was Head of Corporate Communications<br />

for the Health Service Executive (HSE) where she<br />

was responsible for the communications plan,<br />

communications in national emergency planning,<br />

brand management and corporate publications.<br />

She served as Director of Communications for the<br />

Southern Health Board where she had responsibility<br />

for internal and external communication and media<br />

management. She also worked in the private sector<br />

as Marketing Manager for Dulux Paints Ireland and<br />

in financial services in London.<br />

Lisa holds an MBA from Trinity College, Dublin and<br />

is an avid Dublin supporter and Kilmacud Crokes<br />

member.<br />

3.45-3.55 Niall Quinn M<strong>PR</strong>II, President <strong>PR</strong>II<br />

Closing remarks<br />

JOIN US ON<br />

25 A<strong>PR</strong>IL TO….<br />

• Find out what’s coming<br />

down the tracks for<br />

traditional and digital media<br />

and how you should react<br />

to those changes<br />

• Gain insider tips from key<br />

players across the media<br />

landscape<br />

• Identify the best mix of<br />

tools to adopt to target<br />

and reach customers,<br />

employees and<br />

other stakeholders<br />

• Accelerate your learning<br />

in online brand building<br />

practices<br />

• Network with your peers<br />

in a rewarding, supportive<br />

environment<br />

Sponsors:


REGISTR<strong>AT</strong>ION FORM<br />

Fax your registration to 01 676 4562 Please photocopy and complete one form per attendee<br />

<strong>PR</strong> <strong>AT</strong> <strong>THE</strong> <strong>MEDIA</strong> <strong>CROSSROADS</strong><br />

Thursday 25 April 2013. Clyde Court Hotel, Dublin 4.<br />

Please register me to attend <strong>PR</strong> <strong>AT</strong> <strong>THE</strong> <strong>MEDIA</strong> <strong>CROSSROADS</strong><br />

Personal details<br />

First name Family name<br />

Job title Department<br />

Company<br />

Address<br />

Tel E-mail<br />

Registration fees Please tick relevant box<br />

Early Bird rate (valid until Thursday 04 April)<br />

<strong>PR</strong>II member U225 Non-member U325<br />

Full conference rate (after Thursday 04 April)<br />

<strong>PR</strong>II member U255 Non-member U355<br />

Student members – please contact us for details of rates available<br />

How would you like to pay?<br />

Cheque for enclosed, made payable to the <strong>PR</strong>II<br />

Please invoice me. Quote purchase order no.<br />

Please charge my card (tick one):<br />

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Cancellations and substitutions. Cancellations must be received in writing and<br />

will not be taken over the phone. Regrettably, no refund can be made for<br />

cancellations received less than 10 working days prior to the conference date.<br />

Substitutions may be made at any time – please notify us as soon as possible.<br />

www.prii.ie<br />

EARLY BIRD!<br />

Book before 04 April 2013<br />

-----<br />

3 FOR 2 OFFER!<br />

Register three delegates<br />

from the same organisation<br />

and pay for two.<br />

8 Upper Fitzwilliam Street, Dublin 2<br />

T. 01 661 8004 F. 01 676 4562<br />

E. info@prii.ie W. www.prii.ie<br />

fabrice@encoredesign.eu

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