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the User Guide - Superfeet

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SUPERFEET USER’S GUIDE | TRIM-TO-FIT ®<br />

Congratulations.<br />

You’ve just made a very comfortable decision.<br />

Enjoy <strong>Superfeet</strong> Premium Insoles in<br />

EVERY SHOE. EVERY DAY.<br />

<strong>Superfeet</strong> Worldwide Inc<br />

1419 Whitehorn Street<br />

Ferndale WA 98248<br />

USA<br />

P 800 634 6618<br />

F 800 320 2724<br />

www.superfeet.com<br />

customercare@superfeet.com<br />

SUPPORT THE FOOT.<br />

ALIGN THE BODY.<br />

Most active people take 8,000 - 13,000 steps a day. If<br />

your shoes don’t support your feet properly, unstable foot<br />

movement can cause friction, blisters, bunions and overall<br />

misalignment. When your feet hurt, you hurt all over.<br />

WITHOUT SUPPORT<br />

WITH SUPERFEET<br />

THE SUPERFEET DIFFERENCE<br />

Proven fit, comfort and performance<br />

<strong>Superfeet</strong>’s Encapsulating Stabilizer System [ESS]<br />

helps support and stabilize <strong>the</strong> feet, making your shoes fit<br />

better so you can avoid unnecessary discomfort or pain.<br />

The unique combination of our patented stabilizer cap<br />

and foam full length creates a deep heel cup to cradle <strong>the</strong><br />

heel’s fat pad for improved natural shock absorption.<br />

THE PROPER FIT<br />

The key to a great fit is proper sizing<br />

(TOO SHORT) (CORRECT)<br />

If <strong>the</strong> insole you selected is too short, go up one size.<br />

(TOO NARROW) (CORRECT)<br />

Check heel width. If <strong>the</strong> insole is too narrow, go up one size.<br />

Insole fit and comfort is influenced by model and size<br />

of shoe and insole, sock thickness, and lacing method.<br />

<strong>Superfeet</strong> is not responsible for discomfort or pain caused<br />

by improper insole or shoe fit, latent pre-existing medical<br />

conditions, or non-insole related issues. If foot ailments<br />

develop or persist after <strong>the</strong> break-in period, please consult<br />

a healthcare professional.


STEP 2: TRACE<br />

Place your shoe’s original insole on top of <strong>the</strong> <strong>Superfeet</strong>:<br />

line up <strong>the</strong> back edge of <strong>the</strong> heel (A) and <strong>the</strong> inside edge of<br />

<strong>the</strong> insole (B). Trace with a pen (C).<br />

(A) (B) (C)<br />

STEP 3: TRIM<br />

Trim by cutting along <strong>the</strong> OUTSIDE of<br />

<strong>the</strong> tracing line. Be careful not to trim<br />

too short: trim it, try it… trim it, try it.<br />

STEP 4: INSERT<br />

Place trimmed <strong>Superfeet</strong> into your<br />

shoes. IMPORTANT! <strong>Superfeet</strong> must<br />

be able to move front-to-back inside<br />

your footwear (along with your foot) about 1/16” or 2mm.<br />

?<br />

IF YOUR SHOE HAS NO REMOVABLE INSOLE<br />

Place your shoe over your <strong>Superfeet</strong> and trace an<br />

outline around <strong>the</strong> toe. Then follow <strong>the</strong> Trim-to-Fit ®<br />

® TRIM-TO-FIT<br />

The key to comfort is proper trimming<br />

STEP 1: REMOVE<br />

Remove <strong>the</strong> insole that came in your shoe.<br />

trimming instructions.<br />

60 DAY COMFORT GUARANTEE<br />

You have nothing to lose but your sore feet.<br />

If you are not satisfied with your new insoles,<br />

return <strong>the</strong>m within 60 days to your place of<br />

purchase for a credit or refund.<br />

Only valid with proof of purchase. Not valid for<br />

(<strong>Superfeet</strong> should rest on <strong>the</strong> bottom of<br />

misused, abused or improperly cleaned <strong>Superfeet</strong><br />

your footwear for a good fit.)<br />

products. THIS GUARANTEE IS SUBJECT TO THE<br />

RETAILER’S RETURN POLICY.<br />

BREAK-IN PERIOD<br />

The tendons and muscles of your feet may need<br />

time to adjust to <strong>the</strong>ir properly supported position.<br />

It’s a good idea to keep your original insoles until<br />

you have completed your break-in period.<br />

With <strong>Superfeet</strong>, you may feel like <strong>the</strong> arch is too<br />

far back. This is simply <strong>the</strong> shape and design of<br />

<strong>the</strong> insole supporting your foot where it is needed<br />

- under <strong>the</strong> inside of your heel. We suggest taking<br />

a conservative break-in approach; try wearing<br />

your <strong>Superfeet</strong> for just 1-2 hours <strong>the</strong> first day, and<br />

gradually add more time each day.<br />

It’s not unusual for <strong>the</strong> break-in to last up to two<br />

weeks, but if you are experiencing pain after 5-7<br />

days, remove <strong>the</strong> <strong>Superfeet</strong> and return to<br />

wearing your original insoles.<br />

HOW TO CLEAN<br />

Hand-wash <strong>Superfeet</strong> with mild soap and lukewarm<br />

water. An old toothbrush with soft bristles can<br />

remove ground-in dirt. Rinse well. Remove excess<br />

water with paper towel – allow insoles to air dry<br />

overnight.<br />

DO NOT MACHINE WASH OR DRY.<br />

DO NOT AIR DRY NEAR A HEAT SOURCE!<br />

WATERPROOF LINER DISCLAIMER<br />

Most orthotics will conform to <strong>the</strong> heel in your<br />

footwear, and over time can wear through <strong>the</strong><br />

lining. <strong>Superfeet</strong> offers no guarantee against<br />

this resulting side effect in footwear with<br />

waterproof liners such as Gore-tex ® .<br />

SUPERFEET SUSTAINABILITY<br />

Our core values challenge us to “be socially and<br />

environmentally responsible at work and at home.”<br />

We print our promotional materials on postconsumer<br />

paper with vegetable-based inks, seek<br />

out energy-efficient options whenever making<br />

business decisions, and have reduced <strong>the</strong> size<br />

and weight of our 100% recyclable packaging.<br />

Find out more at www.superfeet.com.<br />

View our complete <strong>User</strong>’s <strong>Guide</strong> at www.superfeet.com or<br />

contact Customer Care at 800-634-6618 with any questions<br />

or concerns.<br />

© 2009 <strong>Superfeet</strong> Worldwide Inc. All Rights Reserved. Reproduction in any<br />

form is not allowed without written consent from <strong>Superfeet</strong> Worldwide.<br />

Printed on 100% post-consumer<br />

paper with vegetable-based inks

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