the User Guide - Superfeet
the User Guide - Superfeet
the User Guide - Superfeet
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SUPERFEET USER’S GUIDE | TRIM-TO-FIT ®<br />
Congratulations.<br />
You’ve just made a very comfortable decision.<br />
Enjoy <strong>Superfeet</strong> Premium Insoles in<br />
EVERY SHOE. EVERY DAY.<br />
<strong>Superfeet</strong> Worldwide Inc<br />
1419 Whitehorn Street<br />
Ferndale WA 98248<br />
USA<br />
P 800 634 6618<br />
F 800 320 2724<br />
www.superfeet.com<br />
customercare@superfeet.com<br />
SUPPORT THE FOOT.<br />
ALIGN THE BODY.<br />
Most active people take 8,000 - 13,000 steps a day. If<br />
your shoes don’t support your feet properly, unstable foot<br />
movement can cause friction, blisters, bunions and overall<br />
misalignment. When your feet hurt, you hurt all over.<br />
WITHOUT SUPPORT<br />
WITH SUPERFEET<br />
THE SUPERFEET DIFFERENCE<br />
Proven fit, comfort and performance<br />
<strong>Superfeet</strong>’s Encapsulating Stabilizer System [ESS]<br />
helps support and stabilize <strong>the</strong> feet, making your shoes fit<br />
better so you can avoid unnecessary discomfort or pain.<br />
The unique combination of our patented stabilizer cap<br />
and foam full length creates a deep heel cup to cradle <strong>the</strong><br />
heel’s fat pad for improved natural shock absorption.<br />
THE PROPER FIT<br />
The key to a great fit is proper sizing<br />
(TOO SHORT) (CORRECT)<br />
If <strong>the</strong> insole you selected is too short, go up one size.<br />
(TOO NARROW) (CORRECT)<br />
Check heel width. If <strong>the</strong> insole is too narrow, go up one size.<br />
Insole fit and comfort is influenced by model and size<br />
of shoe and insole, sock thickness, and lacing method.<br />
<strong>Superfeet</strong> is not responsible for discomfort or pain caused<br />
by improper insole or shoe fit, latent pre-existing medical<br />
conditions, or non-insole related issues. If foot ailments<br />
develop or persist after <strong>the</strong> break-in period, please consult<br />
a healthcare professional.
STEP 2: TRACE<br />
Place your shoe’s original insole on top of <strong>the</strong> <strong>Superfeet</strong>:<br />
line up <strong>the</strong> back edge of <strong>the</strong> heel (A) and <strong>the</strong> inside edge of<br />
<strong>the</strong> insole (B). Trace with a pen (C).<br />
(A) (B) (C)<br />
STEP 3: TRIM<br />
Trim by cutting along <strong>the</strong> OUTSIDE of<br />
<strong>the</strong> tracing line. Be careful not to trim<br />
too short: trim it, try it… trim it, try it.<br />
STEP 4: INSERT<br />
Place trimmed <strong>Superfeet</strong> into your<br />
shoes. IMPORTANT! <strong>Superfeet</strong> must<br />
be able to move front-to-back inside<br />
your footwear (along with your foot) about 1/16” or 2mm.<br />
?<br />
IF YOUR SHOE HAS NO REMOVABLE INSOLE<br />
Place your shoe over your <strong>Superfeet</strong> and trace an<br />
outline around <strong>the</strong> toe. Then follow <strong>the</strong> Trim-to-Fit ®<br />
® TRIM-TO-FIT<br />
The key to comfort is proper trimming<br />
STEP 1: REMOVE<br />
Remove <strong>the</strong> insole that came in your shoe.<br />
trimming instructions.<br />
60 DAY COMFORT GUARANTEE<br />
You have nothing to lose but your sore feet.<br />
If you are not satisfied with your new insoles,<br />
return <strong>the</strong>m within 60 days to your place of<br />
purchase for a credit or refund.<br />
Only valid with proof of purchase. Not valid for<br />
(<strong>Superfeet</strong> should rest on <strong>the</strong> bottom of<br />
misused, abused or improperly cleaned <strong>Superfeet</strong><br />
your footwear for a good fit.)<br />
products. THIS GUARANTEE IS SUBJECT TO THE<br />
RETAILER’S RETURN POLICY.<br />
BREAK-IN PERIOD<br />
The tendons and muscles of your feet may need<br />
time to adjust to <strong>the</strong>ir properly supported position.<br />
It’s a good idea to keep your original insoles until<br />
you have completed your break-in period.<br />
With <strong>Superfeet</strong>, you may feel like <strong>the</strong> arch is too<br />
far back. This is simply <strong>the</strong> shape and design of<br />
<strong>the</strong> insole supporting your foot where it is needed<br />
- under <strong>the</strong> inside of your heel. We suggest taking<br />
a conservative break-in approach; try wearing<br />
your <strong>Superfeet</strong> for just 1-2 hours <strong>the</strong> first day, and<br />
gradually add more time each day.<br />
It’s not unusual for <strong>the</strong> break-in to last up to two<br />
weeks, but if you are experiencing pain after 5-7<br />
days, remove <strong>the</strong> <strong>Superfeet</strong> and return to<br />
wearing your original insoles.<br />
HOW TO CLEAN<br />
Hand-wash <strong>Superfeet</strong> with mild soap and lukewarm<br />
water. An old toothbrush with soft bristles can<br />
remove ground-in dirt. Rinse well. Remove excess<br />
water with paper towel – allow insoles to air dry<br />
overnight.<br />
DO NOT MACHINE WASH OR DRY.<br />
DO NOT AIR DRY NEAR A HEAT SOURCE!<br />
WATERPROOF LINER DISCLAIMER<br />
Most orthotics will conform to <strong>the</strong> heel in your<br />
footwear, and over time can wear through <strong>the</strong><br />
lining. <strong>Superfeet</strong> offers no guarantee against<br />
this resulting side effect in footwear with<br />
waterproof liners such as Gore-tex ® .<br />
SUPERFEET SUSTAINABILITY<br />
Our core values challenge us to “be socially and<br />
environmentally responsible at work and at home.”<br />
We print our promotional materials on postconsumer<br />
paper with vegetable-based inks, seek<br />
out energy-efficient options whenever making<br />
business decisions, and have reduced <strong>the</strong> size<br />
and weight of our 100% recyclable packaging.<br />
Find out more at www.superfeet.com.<br />
View our complete <strong>User</strong>’s <strong>Guide</strong> at www.superfeet.com or<br />
contact Customer Care at 800-634-6618 with any questions<br />
or concerns.<br />
© 2009 <strong>Superfeet</strong> Worldwide Inc. All Rights Reserved. Reproduction in any<br />
form is not allowed without written consent from <strong>Superfeet</strong> Worldwide.<br />
Printed on 100% post-consumer<br />
paper with vegetable-based inks