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The exercise of judicial discretion in rent arrears cases - Sheffield ...

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Thus it can be seen that the type <strong>of</strong> landlord may have an <strong>in</strong>fluence on the outcome <strong>of</strong> the<br />

case. <strong>The</strong>re may <strong>of</strong> course be other reasons for this, such as local authorities br<strong>in</strong>g<strong>in</strong>g<br />

claims for possession where the level <strong>of</strong> <strong>arrears</strong> is higher than the level at which hous<strong>in</strong>g<br />

associations br<strong>in</strong>g their claims.<br />

‘Tra<strong>in</strong><strong>in</strong>g’ claimants<br />

A relatively consistent feature <strong>of</strong> our <strong>in</strong>terviews with district judges was the way <strong>in</strong> which they<br />

regarded hous<strong>in</strong>g <strong>of</strong>ficers as tra<strong>in</strong>able, and tra<strong>in</strong>ed them over time. This tra<strong>in</strong><strong>in</strong>g was partly<br />

procedural and partly learn<strong>in</strong>g what the district judge would accept. Tra<strong>in</strong><strong>in</strong>g made the list<br />

run smoothly because hous<strong>in</strong>g <strong>of</strong>ficers had ‘got the answers <strong>of</strong>f pat’:<br />

“If you’re deal<strong>in</strong>g, as we do, with fifty or sixty <strong>cases</strong> a day, it’s helpful to have a<br />

reasonably set rout<strong>in</strong>e so we all know where we are, and they know what questions<br />

I’m go<strong>in</strong>g to be ask<strong>in</strong>g and they have their answers straight <strong>of</strong>f pat, and it’s quite a lot<br />

more effective, particularly if I want to ask a quick supplementary, as it were, on a<br />

particular issue, to have them there on the spot.” (DJ J)<br />

“...they’re the same people who come, they know how we operate, they know what<br />

we expect, we expect everyth<strong>in</strong>g to be <strong>in</strong> order, we don’t expect them to ask the<br />

th<strong>in</strong>gs that are unreasonable...” (DJ S)<br />

“I th<strong>in</strong>k that they know my approach by now. And they would probably tailor their<br />

request as soon as they realise that they’re not go<strong>in</strong>g to get anywhere with me. I’m<br />

sure my body language is perfectly clear. <strong>The</strong>n they adjust their position.” (DJ U)<br />

This tra<strong>in</strong><strong>in</strong>g process also means that snapshot methods may not pick up on the relational<br />

nature <strong>of</strong> everyday activity <strong>in</strong> this area. Tra<strong>in</strong><strong>in</strong>g is a limit<strong>in</strong>g process – it limits what is<br />

necessary to ask, and what is possible to request by way <strong>of</strong> an order – <strong>in</strong> which the parties<br />

act silently and know<strong>in</strong>gly. It has a particular impact where untra<strong>in</strong>ed claimants repeatedly<br />

ask for orders which the judge would not ord<strong>in</strong>arily make or where a tra<strong>in</strong>ed claimant asks<br />

for an order that is out <strong>of</strong> the ord<strong>in</strong>ary (see below). This latter po<strong>in</strong>t also suggests that<br />

tra<strong>in</strong><strong>in</strong>g is not a mere one-way process, and that messages are be<strong>in</strong>g sent when an out-<strong>of</strong>the-ord<strong>in</strong>ary<br />

order is requested: “if they really want somebody out, they’ll deal with the case<br />

diffe<strong>rent</strong>ly” (DJ U).<br />

Longevity<br />

<strong>The</strong> length <strong>of</strong> time a particular claimant representative appears before the same judge can<br />

be an important factor <strong>in</strong> this relationship <strong>of</strong> trust. Over time the district judge and<br />

representative become familiar with each other, as well as the parameters with<strong>in</strong> which each<br />

will operate:<br />

“We’re talk<strong>in</strong>g now about landlords who appear frequently before me. And one gets<br />

the feel <strong>of</strong>, has the experience over the weeks, and months and years as to how, I<br />

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