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The exercise of judicial discretion in rent arrears cases - Sheffield ...

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some unevenness <strong>in</strong> the impact <strong>of</strong> relationships <strong>of</strong> trust which suggests that the identity <strong>of</strong><br />

the district judge might be important. Some judges <strong>in</strong> our observation sample always<br />

granted the order requested, whilst there was a more even distribution for others.<br />

F<strong>in</strong>ally, trust might also be said to impact on consistency <strong>of</strong> decision-mak<strong>in</strong>g. In our focus<br />

groups, both claimants and defendants were particularly concerned about the issue <strong>of</strong><br />

consistency between district judges and between courts. We have already discussed<br />

whether <strong>in</strong>dividual judges respond diffe<strong>rent</strong>ly to requests made by claimants. However, trust<br />

might have a geographical basis; that is, <strong>in</strong> certa<strong>in</strong> courts, there might be a higher degree <strong>of</strong><br />

trust which might impact on the question <strong>of</strong> consistency, thus affect<strong>in</strong>g the outcome <strong>of</strong> <strong>cases</strong>.<br />

This has been discussed <strong>in</strong> Chapter 4, above, where the difference between the outcomes<br />

requested and granted were shown to vary between courts.<br />

Factors affect<strong>in</strong>g trust<br />

In explor<strong>in</strong>g the relationships <strong>of</strong> trust which develop there is a number <strong>of</strong> factors that emerge<br />

as important:<br />

<strong>The</strong> nature <strong>of</strong> representation<br />

“Tra<strong>in</strong><strong>in</strong>g” claimants<br />

Longevity<br />

Trust and confidence<br />

Hierarchies <strong>of</strong> trust<br />

<strong>The</strong> ‘social’ aspects <strong>of</strong> landlords<br />

<strong>The</strong> nature <strong>of</strong> representation<br />

Most representatives who now appear <strong>in</strong> hous<strong>in</strong>g possession <strong>cases</strong> are hous<strong>in</strong>g <strong>of</strong>ficers,<br />

and not lawyers (see p. 14 as to the greater use <strong>of</strong> <strong>of</strong>ficers <strong>in</strong> court by hous<strong>in</strong>g<br />

organisations). A small number <strong>of</strong> district judges <strong>in</strong> our sample regretted this shift, for<br />

example because employees <strong>of</strong> the claimant might not be able to see the “whole picture”<br />

(DJ A). However, for most, the use <strong>of</strong> hous<strong>in</strong>g <strong>of</strong>ficers was a positive feature. <strong>The</strong>re was a<br />

number <strong>of</strong> reasons for view<strong>in</strong>g this shift as positive, one district judge say<strong>in</strong>g that he would<br />

rather hear the “organ gr<strong>in</strong>der” (DJ C), and many regarded use <strong>of</strong> counsel as a waste <strong>of</strong><br />

money. Counsel were said to feel that they had to plough through all the facts <strong>of</strong> the case,<br />

prov<strong>in</strong>g every po<strong>in</strong>t, which was regarded as a waste <strong>of</strong> time <strong>in</strong> lengthy court lists.<br />

By contrast, there were many benefits <strong>of</strong> hous<strong>in</strong>g <strong>of</strong>ficers act<strong>in</strong>g as representatives. For<br />

example, good hous<strong>in</strong>g <strong>of</strong>ficers knew their tenants and were able to answer questions about<br />

46

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