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Working with Older Volunteers in Manual Intergenerational Projects rounds during all exchanges showed similar results. Conflict management Although there was no specific occasion, we still recommend being prepared and having appropriate tools to deal with conflict situations. Misunderstandings can occur due to intercultural specifics of the participating groups. If left unaddressed or unclarified, these can have an unfavourable influence on the project atmosphere. Methods for daily reports During the TRAMP exchanges we dealt with a target group that was in a phase of life characterised by informal learning processes. For this reason we considered it highly important to develop tools, which can measure and visualise learning results and progresses. In the course of all 4 exchanges the sociometric line-up or positioning proved particularly suitable for larger groups who spoke many different languages. These line-ups enable a rapid and immediate visualisation of everyone’s knowledge, mood or expectation. Depending on the group size, language skills and availability of interpreters, oral reflection rounds in the evening can also help to detect misunderstandings and moods in due time. In terms of documentation, however, written questionnaires are indispensable. Several variations, verbal and non-verbal, could be tested in the course of the exchanges. In conclusion, the purposeful yet economical use of diverse techniques and exercises has a positive effect on the course of the encounters and makes this form of mobility of elderly people, with manual project work as an innovative methodical approach, an interesting and successful experience on many different levels. Exchange Hamm, common planning of the tasks Final Report 43
TRAMP – Transnational Mobility of Older People in Europe Being one of several projects, a quick solution was initially launched for the TRAMP project in form of an Internet presentation on the web pages of ‘Arbeit und Leben’. In a second step, an individual project page was established under http://tramp.aulnrw. de. This website provides general project information in four different languages. Furthermore, it introduces the cooperation partners, provides information on planned events, contains presentations on the topic and shows a selection of the 25.sec videos with participants from three countries. A database was also added. The database plan One task of the TRAMP project was to implement a multilingual database. In addition to enabling a presentation of the project, it shall also allow access to information on other, similar oriented projects. It shall ease the contact among users and facilitate the search for partner organisations. Activities Activities of the realisation team included: • Definition of target groups, user demands and technical database requirements, • Inspection and selection of technologies for the database setup, • Data analysis and creation of ER-diagrams, design of application interface, setup of data tables in the database, creation of SQL queries, programming, implementation, testing and optimisation of application part, • Implementation of multilingualism • Development of a user guideline, 44 Part 1 • • • The TRAMP Database Transfer of the database into real operation and its utilisation, Advertising the database Operation and maintenance of database. Some technical data The following technologies were applied for the database realisation: Operating system MS Windows 2003 Server, WWW Server Apache 2.0, MS SQL Server 2008, Script language PHP 5, Script language JavaScript and XML, XHTML and CSS. Target groups In principle, every computer user with an Internet connection and a web browser can access the database. The database should be used to exchange and distribute project experiences, i.e. it should create a transparency for those working in the ENEA and TRAMP context. However, there was unanimous consent that the database addresses the project organisers rather than the seniors themselves. Therefore, the database primarily addresses organisations or projects in the following six subject areas: • Volunteer services • Education of seniors • Active citizenship of seniors • Intergenerational work • Manual projects • International mobility of seniors People who aren’t members of organisations or a project may also register with the database, i.e. the database is also open to potential volunteers.
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European exchanges by and for older
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