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Working with Older Volunteers in Manual Intergenerational Projects<br />
ro<strong>und</strong>s during all exchanges showed similar<br />
results.<br />
Conflict management<br />
Although there was no specific occasion,<br />
we still recommend being prepared and<br />
having appropriate tools to deal with conflict<br />
situations. Mis<strong>und</strong>erstandings can<br />
occur due to intercultural specifics of the<br />
participating groups. If left unaddressed or<br />
unclarified, these can have an unfavourable<br />
influence on the project atmosphere.<br />
Methods for daily reports<br />
During the <strong>TRAMP</strong> exchanges we dealt<br />
with a target group that was in a phase of<br />
life characterised by informal learning processes.<br />
For this reason we considered it highly<br />
important to develop tools, which can<br />
measure and visualise learning results and<br />
progresses. In the course of all 4 exchanges<br />
the sociometric line-up or positioning proved<br />
particularly suitable for larger groups<br />
who spoke many different languages. These<br />
line-ups enable a rapid and immediate visualisation<br />
of everyone’s knowledge, mood<br />
or expectation.<br />
Depending on the group size, language<br />
skills and availability of interpreters, oral reflection<br />
ro<strong>und</strong>s in the evening can also help<br />
to detect mis<strong>und</strong>erstandings and moods in<br />
due time.<br />
In terms of documentation, however,<br />
written questionnaires are indispensable.<br />
Several variations, verbal and non-verbal,<br />
could be tested in the course of the exchanges.<br />
In conclusion, the purposeful yet economical<br />
use of diverse techniques and exercises<br />
has a positive effect on the course of the<br />
encounters and makes this form of mobility<br />
of elderly people, with manual project<br />
work as an innovative methodical approach,<br />
an interesting and successful experience on<br />
many different levels.<br />
Exchange Hamm, common planning of the tasks<br />
Final Report 43