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Working with Older Volunteers in Manual Intergenerational Projects
rounds during all exchanges showed similar
results.
Conflict management
Although there was no specific occasion,
we still recommend being prepared and
having appropriate tools to deal with conflict
situations. Misunderstandings can
occur due to intercultural specifics of the
participating groups. If left unaddressed or
unclarified, these can have an unfavourable
influence on the project atmosphere.
Methods for daily reports
During the TRAMP exchanges we dealt
with a target group that was in a phase of
life characterised by informal learning processes.
For this reason we considered it highly
important to develop tools, which can
measure and visualise learning results and
progresses. In the course of all 4 exchanges
the sociometric line-up or positioning proved
particularly suitable for larger groups
who spoke many different languages. These
line-ups enable a rapid and immediate visualisation
of everyone’s knowledge, mood
or expectation.
Depending on the group size, language
skills and availability of interpreters, oral reflection
rounds in the evening can also help
to detect misunderstandings and moods in
due time.
In terms of documentation, however,
written questionnaires are indispensable.
Several variations, verbal and non-verbal,
could be tested in the course of the exchanges.
In conclusion, the purposeful yet economical
use of diverse techniques and exercises
has a positive effect on the course of the
encounters and makes this form of mobility
of elderly people, with manual project
work as an innovative methodical approach,
an interesting and successful experience on
many different levels.
Exchange Hamm, common planning of the tasks
Final Report 43