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Fig. 1.3 Brown and Levinson's Model Person MP Z**ý'ýý 1) Rational 2) Face needs Agent Negative Positive Autonomy firom Solidarity ; Ersfýý ithý I rr othe others, Alongside possessing these basic qualities, Brown and Levinson posited persons as being mutually aware of both the rational maxims of communicative action and the fact that fellow interlocutrs possess such face needs. Verbal communication is therefore conduceted with both sets of needs in mind. It is out of the dialectic of the need to achieve conversational goals in the most rational way and the recognition of face conerns that speakers are able to encode politeness as a form of facework in the realisation of potentially face-threatening acts and hearers are able to hear this as such. Having identified face as the central concept in their account of linguistic poiteness, Brown and Levinson focused not so much on the maintenance of equilibrium (Cf. Goffman 1967), but on the mitigation of particular linguistic acts which may - due to their intrinsic nature - threaten one or the other aspect of face. For example during talk, a wide range of utterances may potentially threaten either aspect of an interlocutor's face; what they termed face threatening acts (henceforth FTAs) (see table 1.1). Such FTAs normally require some form of mitigation to both reduce the threat they pose, and demonstrate the speaker's recognition of operative face needs, whilst at the same time, allowing the illocutionary force of the utterance to stand and communicative goals to be achieved. For example, criticisms - which may threaten interlocutors positive face needs - may often be softened or realised indirectly, 26

allowing in effect a speaker to criticise politely. Table 1.1 Archetypal Face Threatening Acts and Aspects of Face Threatened Particular face threatened? Aspect of face threatened Negative face Positive face Threaten S Offers Apologies Threaten H Requests Criticisms Brown and Levinson go on to organise a range of such strategies under a hierarchical typology of 'superstrategies for performing FTAs', directly relating to their conceptual isati on of face, and centred around the concepts of positive politeness and negative politeness. I will come back to the specifics of negative and positive politeness in Chapter 3 and subsequent chapters. But, to take for example the act of disagreeing, speakers may encode a disagreement with varying degrees of politeness (see table 1.2). Table 1.2 Politeness and Disagreement Disagreement and politeness: Examples from Brown and Levinson's Superstrategies strategy 1- baldly: "that's a load of rubbish, strategy 2- positive politeness: "come on mate, you must be jokin'", strategy 3- negative politeness: "sorry but I have to disagree there", strategy 4- off record: 'Well, I suppose that's one way of looking at it" strategy 5- don't do FTA 'don't disagree at all'. Essentially then, Brown and Levinson see politeness as the avoidance or mitigation of certain face-threatening acts, according to the aspect of - primarily 27

Fig. 1.3 Brown and Levinson's Model Person<br />

MP<br />

Z**ý'ýý<br />

1) Rational 2) Face needs<br />

Agent<br />

Negative Positive<br />

Autonomy firom Solidarity ; Ersfýý<br />

ithý<br />

I rr<br />

othe<br />

others,<br />

Alongside possessing these basic qualities, Brown and Levinson posited<br />

persons as being mutually aware <strong>of</strong> both the rational maxims <strong>of</strong> communicative<br />

action and the fact that fellow interlocutrs possess such face needs. Verbal<br />

communication is therefore conduceted with both sets <strong>of</strong> needs in mind. It is out<br />

<strong>of</strong> the dialectic <strong>of</strong> the need to achieve conversational goals in the most rational<br />

way and the recognition <strong>of</strong> face conerns that speakers are able to encode<br />

politeness as a form <strong>of</strong> facework in the realisation <strong>of</strong> potentially face-threatening<br />

acts and hearers are able to hear this as such.<br />

Having identified face as the central concept in their account <strong>of</strong> linguistic<br />

poiteness, Brown and Levinson focused not so much on the maintenance <strong>of</strong><br />

equilibrium (Cf. G<strong>of</strong>fman 1967), but on the mitigation <strong>of</strong> particular linguistic acts<br />

which may - due to their intrinsic nature - threaten one or the other aspect <strong>of</strong><br />

face. For example during talk, a wide range <strong>of</strong> utterances may potentially<br />

threaten either aspect <strong>of</strong> an interlocutor's face; what they termed face<br />

threatening acts (henceforth FTAs) (see table 1.1). Such FTAs normally require<br />

some form <strong>of</strong> mitigation to both reduce the threat they pose, and demonstrate<br />

the speaker's recognition <strong>of</strong> operative face needs, whilst at the same time,<br />

allowing the illocutionary force <strong>of</strong> the utterance to stand and communicative<br />

goals to be achieved. For example, criticisms - which may threaten<br />

interlocutors positive face needs - may <strong>of</strong>ten be s<strong>of</strong>tened or realised indirectly,<br />

26

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