Download (23MB) - University of Salford Institutional Repository
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24 HB: [E:: rm 25 HB: =E: r [diese (. ) eh die haben (. ) die haben wenig Leute (. ) ja (0.5) und (1.5) 26 GB: [Arbeitskräfte sind alles 27 HB: aber im Endeffekt >sag ich mal ist das< e: rm (2) kaufen die Leute ja 28 deswegen nicht nicht mehr oder nicht weniger wenn sie da lange in der 29 Schlange warten müssen= 30 KN: =Ja ab[er 31 HB: [Und gut die kaufen höchstens weniger wenn das Material noch 32 nicht da ist und die an die Kasse müssen aber (1.5) was soll das ne= 33 KN: =Ja >aber die Leute die nach Aldi< oder Penny gehen die Leute so oder so 34 >sagen wir ist billiger da stehst du halt< das du dafür sparst gegenüber von 35 der HL ode:: r Minimal=da stehst du dann mal lieber zehn Minuten an das 36 ist dann [okay 37 GB: [Ja aber ich sage dir das ist gar nicht so wild also die haben sich 38 im Prinzip alle so bißchen angeglichen an die Preise von Ald! (1) das ist 39 nicht mehr so wie [früher 40 HB: [Ja:: UND und e: r was diese Freundlichkeit betrifft ja 41 (0.5) ich habe das Gefühl die Verkäuferinnen die reißen sich heute so 42 zusammen ja daß [wäre das SCHLIMMste Wenn sich jetzt einer beschwert 43 KN: [Die haben Angst 44 HB: und sagt was ist mit der (0.5) Frau [los die ranzt mich an weil ich ja das und 45 KN: 1( 46 HB: das gefragt habe und so weiter (U. 5) ja=und das will heute keiner das 47 Risiko eingehen >ja daß er vielleicht vom Chef< (. ) einen drauf kriegt=und 48 wenn das ein paarmal passiert ist [dann haben die ganz schnell ne andere 49 KN: [Sind die draußen 50 ne (1) die das gerne macht ne (1 )deswegen sind die heute so ne Excerpt 6.6 Translation 'Queues at Aldi' I HB: At Aldi I was often annoyed and >1 think to myself what's all that about< 2 before () the queue isn't ten meters long (0.5) then=then no second 3 person is called to open another till=and when the queue has been 4 reduced to five=three=four meters (-) then the ex (. ) second person is 5 already going away you= 6 EP: =hm:: = 7 HB: =Ja 8 9 KN: Yeah >but when [they WHAT ARE THEY SUPPOSED to do then< when 10 HB: [I think it only STEALS your 11 they're only there with three [people. 12 HB: [IT ONLY STEALS your time () That's [only 13 KN: [YEAH::: = 14 HB: =That's not going to increase their turnover and [and 15 KN: [Yeah:: 16 17 HB: Ex--and because I don't say=>fair enough if I have more time< I'm going to 18 buy more that's nonsense:: isn't it () only that the people have to stand 19 there longer and get ann[oyed= 20 GB: [yeah 21 KN: =>But they have too few people< [that's 22 HB: [And at some stage they are=Yeah yeah: 23 1 am aware of that yea:: [: h 24 GB: [Closely calc[ulated= 25 26 HB: HB: [E:: rm =E:: r [these () they have () they have few staff () yeah (0.5) and (1.5) 27 GB: [Staff is everything 1 rR
28 HB: but at the end of the day >1 say it is< e: rm (2) the people don't buy more or 29 less when they have to wait in the queue= 30 KN: =Yeah [but 31 HB: [And fair enough they possibly buy less if the material isn't there yet 32 and when they have to go open another till but (1.5) what is it for-- 33 KN: =Yeah >but the people who go to Aldi or Penny< the people go anyway 34 >they say it's cheaper so you're standing there< that you're saving 35 compared with HL o:: r Minimal=then you're rather be ihn a queue for ten 36 minutes that's [okay. 37 GB: [Yeah but I tell you, it's not so drastic at all, because they all 38 have adapted a bit to the prices of Aldi (1) that's not as it used to [be 39 HB: [Yeah:: 40 AND and ex as far as friendliness is concerned (0.5) I've got the 41 impression that the shop assistants that they are really pulling themselves 42 together nowadays you know that would be the [WORST If someone 43 KN: [They are afraid 44 HB: complains and says what's going on with this (0.5) woman she's having a 45 go at me because I asked her this or that and so on (0.5) you know=and 46 nobody wants to take this risk nowadays you know that >they get a 47 roasting off the boss< and if that happens several times [then they very 48 KN: [Are they outside 49 HB: quickly find another shop assistant, who enjoys her job, you know that's so why they are like this nowadays you know 'Schlange bei Aldi' evidences again the typical manner in which issues of common interest are discussed in German sociable episodes. Participants orient to the problem of having to queue when shopping at Aldi. Rather than framing this talk as a narrative however, participants orient more to an objective discussion of the issue. This collaborative objective discussion provides a routine way in which German speakers can proffer individuated conversational claims, and have these ratified in and through the alignments taken up by others co-present. In this particular excerpt, HB, KN, and GB essentially negatively align by proffering their own viewpoints as to how queuing at Aldi should be defined, and how the behaviour of Aldi staff should be evaluated. HB is clearly defending his position of defining and evaluating the Aldi practices quite negatively, whilst KN and GB retort with claims which effectively provide some justification for the staff not acting to remedy the queue situation. HB's initial recounting of having experienced first hand the 'ten metre long queues' at Aldi is not aligned to as a narrative claim then, but rather as a propositional one, to which other participants can align by proffering counter-claims. What results then is typical of German discursive style routinely played out as part of sociable episodes. 1 rm
- Page 117 and 118: largely anecdotal evidence from whi
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- Page 121 and 122: Table 4.3 Data: Omissions from Anal
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- Page 127 and 128: German. However, these episodes asi
- Page 129 and 130: presented here provides a necessary
- Page 131 and 132: two chapters (Chapters 6 and 7). He
- Page 133 and 134: Hand shakes for example were infreq
- Page 135 and 136: eing invariably solidaric in nature
- Page 137 and 138: claimed on the part of the particip
- Page 139 and 140: Table 5.1 Sociable Topics Topic Cat
- Page 141 and 142: in my observations of German sociab
- Page 143 and 144: collective past peppered with indiv
- Page 145 and 146: In the next chapter I want to explo
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- Page 149 and 150: shall not be carried forward into t
- Page 151 and 152: These various symbols are intended
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- Page 155 and 156: 1 2 3 4 5 6 7 8 9 10 11 Rather than
- Page 157 and 158: 19 EP: ' [Although I mean that [now
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- Page 183 and 184: What happens in this particular exc
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28 HB: but at the end <strong>of</strong> the day >1 say it is< e: rm (2) the people don't buy more or<br />
29 less when they have to wait in the queue=<br />
30 KN: =Yeah [but<br />
31 HB: [And fair enough they possibly buy less if the material isn't there yet<br />
32 and when they have to go open another till but (1.5) what is it for--<br />
33 KN: =Yeah >but the people who go to Aldi or Penny< the people go anyway<br />
34 >they say it's cheaper so you're standing there< that you're saving<br />
35 compared with HL o:: r Minimal=then you're rather be ihn a queue for ten<br />
36 minutes that's [okay.<br />
37 GB: [Yeah but I tell you, it's not so drastic at all, because they all<br />
38 have adapted a bit to the prices <strong>of</strong> Aldi (1) that's not as it used to [be<br />
39 HB: [Yeah::<br />
40 AND and ex as far as friendliness is concerned (0.5) I've got the<br />
41 impression that the shop assistants that they are really pulling themselves<br />
42 together nowadays you know that would be the [WORST If someone<br />
43 KN: [They are afraid<br />
44 HB: complains and says what's going on with this (0.5) woman she's having a<br />
45 go at me because I asked her this or that and so on (0.5) you know=and<br />
46 nobody wants to take this risk nowadays you know that >they get a<br />
47 roasting <strong>of</strong>f the boss< and if that happens several times [then they very<br />
48 KN: [Are they outside<br />
49 HB: quickly find another shop assistant, who enjoys her job, you know that's<br />
so why they are like this nowadays you know<br />
'Schlange bei Aldi' evidences again the typical manner in which issues <strong>of</strong><br />
common interest are discussed in German sociable episodes. Participants<br />
orient to the problem <strong>of</strong> having to queue when shopping at Aldi. Rather than<br />
framing this talk as a narrative however, participants orient more to an objective<br />
discussion <strong>of</strong> the issue. This collaborative objective discussion provides a<br />
routine way in which German speakers can pr<strong>of</strong>fer individuated conversational<br />
claims, and have these ratified in and through the alignments taken up by<br />
others co-present. In this particular excerpt, HB, KN, and GB essentially<br />
negatively align by pr<strong>of</strong>fering their own viewpoints as to how queuing at Aldi<br />
should be defined, and how the behaviour <strong>of</strong> Aldi staff should be evaluated. HB<br />
is clearly defending his position <strong>of</strong> defining and evaluating the Aldi practices<br />
quite negatively, whilst KN and GB retort with claims which effectively provide<br />
some justification for the staff not acting to remedy the queue situation. HB's<br />
initial recounting <strong>of</strong> having experienced first hand the 'ten metre long queues' at<br />
Aldi is not aligned to as a narrative claim then, but rather as a propositional one,<br />
to which other participants can align by pr<strong>of</strong>fering counter-claims. What results<br />
then is typical <strong>of</strong> German discursive style routinely played out as part <strong>of</strong><br />
sociable episodes.<br />
1 rm