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A study on the influence of using celebrity - International Research ...

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90 J. Res. Int. Bus. Manag.<br />

(actor, sports figure, entertainer, etc) for his or her<br />

achievements in areas o<strong>the</strong>r than that <strong>of</strong> <strong>the</strong> product<br />

class endorsed. However, <strong>the</strong> advertising practiti<strong>on</strong>er<br />

should also recognize that <strong>the</strong> use <strong>of</strong> a well-known<br />

pers<strong>on</strong>ality, who can create initial interest and attenti<strong>on</strong><br />

for an advertisement, does not necessarily result in<br />

attitude changes towards <strong>the</strong> product. As well, <strong>the</strong> <str<strong>on</strong>g>study</str<strong>on</strong>g><br />

from Till and Shimp, (1998), presents evidence that<br />

positive feelings towards advertising and products do not<br />

necessarily translate into actual behaviour or purchase<br />

intenti<strong>on</strong>s.<br />

<strong>Research</strong> statistics in America have shown that <strong>the</strong> use<br />

<strong>of</strong> <strong>celebrity</strong> advertisement has doubled in <strong>the</strong> past ten<br />

years that is statistics related to <strong>the</strong> c<strong>on</strong>sumer goods<br />

industry. One in four advertisements features celebrities<br />

as opposed to <strong>on</strong>e in eight in 1995. An increase in <strong>the</strong><br />

use <strong>of</strong> celebrities in brand message communicati<strong>on</strong><br />

am<strong>on</strong>g both n<strong>on</strong>-luxury brands and luxury brands has<br />

taken place. Many celebrities see <strong>the</strong> multibilli<strong>on</strong> dollar<br />

fragrance market as a lucrative way to expand <strong>the</strong>ir<br />

already famed brand, <strong>the</strong>ir name. Celebrities that were<br />

formerly associated with <strong>the</strong> music industry or/and film<br />

industry are exposing <strong>the</strong>ir presence in <strong>the</strong> c<strong>on</strong>sumer<br />

market, particularly <strong>the</strong> fragrance market.” Billi<strong>on</strong>s <strong>of</strong><br />

dollars spent per year <strong>on</strong> <strong>celebrity</strong> endorsement.<br />

The <str<strong>on</strong>g>study</str<strong>on</strong>g> from (Friedman and Friedman, 1979),<br />

defined that <strong>celebrity</strong> endorser is an individual who is<br />

known to <strong>the</strong> public (actor, sports figure, entertainer, etc)<br />

for his or her achievements in areas o<strong>the</strong>r than that <strong>of</strong> <strong>the</strong><br />

product class endorsed. The <str<strong>on</strong>g>study</str<strong>on</strong>g> <strong>of</strong> Percepti<strong>on</strong> <strong>of</strong><br />

Advertising and Celebrity Endorsement (Zabid and<br />

Jainthy, 2002) shows that <strong>using</strong> a well-known <strong>celebrity</strong> as<br />

an endorser could help to improve <strong>the</strong> subjects rating <strong>of</strong><br />

<strong>the</strong> commercial. The use <strong>of</strong> celebrities as means <strong>of</strong><br />

communicati<strong>on</strong> has been comm<strong>on</strong>ly utilized in advertising<br />

and branding. This is d<strong>on</strong>e because it is assumed that<br />

celebrities have a powerful effect <strong>on</strong> <strong>the</strong> affluence <strong>of</strong> <strong>the</strong><br />

brands <strong>the</strong>y endorse. Advertisers believe that <strong>using</strong><br />

<strong>celebrity</strong> endorser will foster, in <strong>the</strong> mind <strong>of</strong> <strong>the</strong> c<strong>on</strong>sumer<br />

that affect positively <strong>on</strong> <strong>the</strong> buying decisi<strong>on</strong> <strong>of</strong><br />

c<strong>on</strong>sumers. Marketers use <strong>celebrity</strong> endorsement in<br />

order to help better storage <strong>of</strong> informati<strong>on</strong> in c<strong>on</strong>sumers'<br />

minds which <strong>the</strong>y can easily remember in purchasing<br />

situati<strong>on</strong>s.<br />

RESEARCH OBJECTIVES<br />

The research objective <strong>of</strong> this <str<strong>on</strong>g>study</str<strong>on</strong>g> is to <str<strong>on</strong>g>study</str<strong>on</strong>g> <strong>the</strong> impact<br />

<strong>of</strong> <strong>celebrity</strong> endorsement <strong>on</strong> c<strong>on</strong>sumer buying behaviour<br />

in retail industry. The <str<strong>on</strong>g>study</str<strong>on</strong>g> examining <strong>the</strong> factor <strong>influence</strong><br />

<strong>of</strong> c<strong>on</strong>sumer’s gender, age and family income <strong>on</strong> <strong>the</strong>ir<br />

buying behaviour <strong>on</strong> <strong>celebrity</strong> endorsed advertisement. It<br />

attempts to understand <strong>the</strong> effectiveness <strong>of</strong> <strong>celebrity</strong><br />

endorsement vs. n<strong>on</strong> <strong>celebrity</strong> endorsement. Finally it<br />

tries to analysis <strong>the</strong> Effects <strong>of</strong> multiple <strong>celebrity</strong><br />

endorsements and c<strong>on</strong>sumer <strong>celebrity</strong> attachment <strong>on</strong><br />

attitude and purchase intenti<strong>on</strong>.<br />

REVIEW OF RELATED PREVIOUS STUDIES<br />

Celebrity endorsement helps in making a product visible<br />

or any new brand a visible brand by affecting c<strong>on</strong>sumer’s<br />

pre purchase attitude <strong>using</strong> <strong>of</strong> celebrities like sports,<br />

athletes or actors can raise <strong>the</strong> pr<strong>of</strong>ile <strong>of</strong> a company. It<br />

can help with c<strong>on</strong>sumer’s awareness with a brand,<br />

endorse <strong>the</strong> effects <strong>of</strong> particular product or ingredient or<br />

drive sales <strong>of</strong> a l<strong>on</strong>g-standing product that needs a boost.<br />

Dean (1999). The credibility, attractiveness and match<br />

up are <strong>the</strong> main criteria’s for selecting <strong>the</strong> celebrities<br />

(Mohammad and Al Zoubi, 2011). C<strong>on</strong>sumers expect<br />

c<strong>on</strong>gruence between <strong>the</strong> perceived image and <strong>the</strong> type <strong>of</strong><br />

<strong>the</strong> product which <strong>the</strong>y endorse. Celebrities must<br />

possess expertise in product categories c<strong>on</strong>sistent with<br />

<strong>the</strong>ir public pr<strong>of</strong>ile and <strong>the</strong>ir perceived life styles. Their<br />

image portrayed in pers<strong>on</strong>al and <strong>the</strong> public affects <strong>the</strong><br />

way c<strong>on</strong>sumers perceive celebrities. C<strong>on</strong>sumers have a<br />

tendency to form an attachment to any object that<br />

reinforces <strong>on</strong>e’s self identity or desired image, renders<br />

feelings <strong>of</strong> c<strong>on</strong>nectedness to a group or to any object that<br />

elicit nostalgia, and perhaps <strong>the</strong> most vivid example <strong>of</strong><br />

this form <strong>of</strong> attachment maybe found in <strong>the</strong> c<strong>on</strong>sumers<br />

preoccupati<strong>on</strong> with <strong>the</strong> celebrities. O'Mah<strong>on</strong>y and Irish<br />

(1997). The <strong>celebrity</strong> endorsement can have an impact<br />

<strong>on</strong> <strong>the</strong> c<strong>on</strong>sumers recall evaluati<strong>on</strong>s, attenti<strong>on</strong> and<br />

purchase intenti<strong>on</strong>s. At <strong>the</strong> same time it needs to be<br />

taken into c<strong>on</strong>siderati<strong>on</strong> that although c<strong>on</strong>sumers might<br />

have a favourable dispositi<strong>on</strong> towards celebrities, this<br />

does not necessarily always translates into purchase<br />

intenti<strong>on</strong>s (O’Mah<strong>on</strong>y and Meenaghan, 1998).The str<strong>on</strong>g<br />

attachment <strong>of</strong> c<strong>on</strong>sumers and <strong>the</strong> view that <strong>celebrity</strong><br />

endorses multiple brand it negatively impacts <strong>the</strong><br />

purchase intenti<strong>on</strong>. When <strong>the</strong>y have weak attachment<br />

<strong>the</strong>n <strong>the</strong> purchase intenti<strong>on</strong> increased. If <strong>the</strong> practi<strong>on</strong>er is<br />

<strong>on</strong>ly interested in c<strong>on</strong>sumer attitude towards <strong>the</strong>ir ad and<br />

brand <strong>the</strong>n multiple celebrities has no impact. But when<br />

comes to purchase intenti<strong>on</strong> <strong>the</strong>y must be careful in<br />

utilizing celebrities and <strong>the</strong>ir attachment (Jasmina, and<br />

Webster, 2011; Clark and Hotsman 2003), suggests that<br />

in certain situati<strong>on</strong>s, <strong>celebrity</strong> endorsements can enhance<br />

recall and c<strong>on</strong>sume assessment <strong>of</strong> <strong>the</strong> products.<br />

The research paper has underg<strong>on</strong>e a detailed <str<strong>on</strong>g>study</str<strong>on</strong>g> <strong>on</strong><br />

factors that <strong>influence</strong>s effective advertisement.<br />

Advertising lets in emoti<strong>on</strong>al appeals that imply a huge<br />

impact <strong>on</strong> decisi<strong>on</strong> making process. Celebrity<br />

endorsement has its own effective apporti<strong>on</strong> in<br />

advertising that increases <strong>the</strong> customer c<strong>on</strong>sciousness<br />

towards <strong>the</strong> product. The crux <strong>of</strong> <strong>celebrity</strong> advertising lies<br />

in <strong>the</strong> effectiveness with which <strong>the</strong>y are endorsing <strong>the</strong><br />

product. Many resp<strong>on</strong>dents feel that just <strong>the</strong> presence <strong>of</strong><br />

a <strong>celebrity</strong> in an advertisement al<strong>on</strong>e will not impact <strong>the</strong><br />

sale <strong>of</strong> a product by a big way whereas few have res-

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